Looks like you average 175 calls a day! :O
Depending on your shift length that's about 20 calls an hour, dang. I've heard 911 inbound calls are very mentally taxing, sometimes. How do you handle it?
It depends!
There’s kind of a mentality you develop doing this, which is that there is no closure. Once the line has disconnected, it’s over, you’ll never know what happens next.
It gets easier to compartmentalize. There are a good number of calls I think about a lot, but for the most part I let myself forget them.
As for the bad calls, I take breaks. My center has a policy that if you need a break, you take a break, it doesn’t matter how much the phones are ringing, if you need to step away, step away. This helps A LOT. I can go outside or to a private room and breathe, cry, talk it out, whatever I need.
If I’m being really really honest, I can compartmentalize terrible emergency calls a lot better than other difficult calls. With the emergencies, I do whatever I can to help and close the call knowing I’ve done all I can.
The calls I have trouble with are the people who call to verbally abuse us and the mental health frequent fliers, who also call to verbally abuse us in a different flavor. These suck because they’re just on the line to scream, cuss, threaten, and abuse you until you confirm there’s no emergency (and they’ll avoid letting you know if there is one to keep you on the line).
But even those? They’re fine. I might be annoyed with them, but they don’t know who I am and I don’t take the insults personally. It’s just exhausting to see a particular phone number in the queue and be like “oh boy, time to take my headset off because Jane Schizophrenia is about to call and scream as loud as she can into the microphone.” Or worse, to be answering in succession and be shocked when the scream belts out at full blast.
But again, even that? Not that bad.
There’s a LOT of talk about how awful the job can be and how not many people can do it, but honestly?? I think a lot more people could handle this job than they think.
Like bruh have you worked in an abusive retail environment for shit-tier pay and stayed calm while a 45 year old woman with a cropped haircut screams for the manager? Have you gotten into an argument with a coworker and managed to de-escalate it without mediation?
Have you successfully been in behavioral health therapy and have a good regimen of SSRIs, ADHD meds, anxiety pills, or all three (guess who) and can hold off the big emotions until you’re in a safe environment?
You’ll be fine. You can do 911.
15 notes
·
View notes
Jasico Bingo Challenge: injury
“I thought I was supposed to be the idiot who doesn’t know when to stop?” Nico snaps, dragging a heavily battered and bleeding Jason Grace through camp by the (likely broken) wrist. “You’re supposed to be the one telling me to knock it off, you’re supposed to be the one babysitting me, why would you make me be in your shoes, huh? Are you trying to teach me a lesson, Grace? Because fuck you, it’s working.”
Jason has the audacity to huff out laughter as if there isn’t a concerning amount of blood staining the back of his shirt. As if his temple isn’t swelling into a lime sized lump, as if his bones aren’t fractured under his skin, Nico can feel how displaced they are, he’s going to be sick about it later. Probably. Maybe.
“I hate you so much,” Nico says. This is what he gets for thinking Annabeth and Percy would be enough to keep an eye on Jason. What was he thinking? Leaving Jason in the hands of a woman who fell off two cliffs and a man who Nico had to shove in the River Styx so he wouldn’t get himself killed. Of fucking course neither of them thought Jason looking this bad was anything to worry about - they probably look worse.
Nico cannot think about that right now. He can only drag one stupid self-sacrificial hero across camp at a time.
“It’s really not that bad,” Jason says, still like he’s laughing, laughing, Nico’s going to shove ambrosia down his throat until he’s better and then kill him. “Nico, relax?”
A rageful heat Nico hasn’t felt in years sparks up his spine. Relax? Relax? “I’ll relax when you’re not bleeding out,” he says sharply, rounding the volleyball courts. The grass crunches beneath his feet. He can feel, far below, skeletons creaking, moving about in their graves. Responding to him.
He breathes deeply, but oxygen only fuels the fire.
“I’m sorry,” Jason says, this time like he almost means it. His wrist goes slack in Nico’s hold, as he finally stops resisting and instead lets Nico’s yank become a guiding line instead. “I’m sorry.”
The one thing Nico never did, when he was self destructing, was apologize for it. The fact that Jason feels the need to, with him, makes his rage boil over into a sick, sticky slop in his stomach.
“Apologize to me when you can promise you won’t do this again,” Nico says as he shoves open the Big House door.
Jason stays quiet all the way up to the infirmary.
As the Apollo kids flit around him on the cot, Nico looms, arms crossed, eyes narrowed to watch every movement, to make sure Jason doesn’t let them miss anything.
27 notes
·
View notes
>our pitbull got rowdy at me during present exchange
>thinking its a dominance thing, briefly consider barking back & establishing that im not below him in the social pecking order
>remember the breed im talking about
>want to snap myself back into reality by looking up cases of pitbull attacks
>end up on anti-pitbull websites full of fearmongering, misinformation, and ppl advocating for killing them
>can i please just find photos of gnarly bite wounds to remind myself how strong these dogs are without having to read the cruel ramblings of ppl who think an entire category of dog is just inherently evil
10 notes
·
View notes
I think there is also something interesting about Ashton and Laudna getting labeled as "besties" when canonically they both actually have literal besties already. Imogen and FCG. Those are their actual, canon besties. Though I'm not sure how I feel about the "besties" label in general because 80% of the time I see it on the internet, it's meant passive aggressively and tbh sets off my fight or flight. Can we please just call them friends, like normal people, for once
57 notes
·
View notes
a scanner darkly (2006), an adaptation of the philip k. dick novel of the same title, is a fascinating and at times convoluted but ultimately deeply impactful film. its most striking element is of course its medium: the film was shot digitally and then animated with rotoscope in a way that deliberately hovers between the cartoon and the real. there are even some elements of the film—bob arctor’s face in particular—that appear more stylized in some situations and more realistic in others, and the disorienting, shifting nature of this style is shown off in the iconic “blur suits” worn by undercover narcotics agents. although many have expressed a dislike of this animation style, and i myself do not deny that it is not visually pleasing like some animation styles are, it is certainly effective in producing an affect of hallucinogenic uncertainty. the film’s central character spends the story’s entire run descending deeper and deeper into brain damage caused by addiction to the personally and societally debilitating drug substance d. like minority report (2002), another adaptation of dick’s work, this film depicts a world that has seen one of dick’s contemporary cultural vices expand along the lines fearmongerers predict until america willingly hands itself over to the control of a highly invasive and ultimately useless police state. even more so than minority report (2002), this film deals with the paranoia of a world in which society is fractured by the inundation of society with both undercover cops and rhetorically dehumanized addicts, in which addicts’ psyches are fractured by the effects of substance d, in which the line between curing a societal ill and inducing it is blurred many times over. substance d induces paranoiac hallucinations, which this film’s unreal style renders indistinguishable from ordinary reality, but the narrative informs us that a fair deal of paranoia is justified by the extreme surveillance state. this film replicates the tone of a dick novel better than any other adaptation i’ve seen, and the final title card repeating dick’s memorial to the fallen leaves the film with a heavy punch. although a scanner darkly (2006) is not easy to watch, it is highly effective and incredibly memorable, and i would recommend giving it a try
27 notes
·
View notes