#people can be so so dumb

[ophelianated]

have i ever talked about how much i looooove working in customer service (contact centre agent, to be exact)

to all the entitled bitches out there who treat us like servants at best and dirt on their shoe at worst on a daily basis, please for the LOVE OF GOD:

take five minutes, just five minutes out of your life to do some research by yourself before bothering us. we're not fucking google, and being treated as such gets real tiring real fast. we should be your last resort

we're not therapists either. i repeat, We. Are. Not. Therapists. we understand that you're frustrated, but our job description doesn't include emotional labour. we're here to help you, not listen to you vent. if you need a minute, hour, day to get yourself together enough to shift your focus back on problem solving, you can just contact again later. don't take your anger and desperation out on us. all telling us how you'll have to tell your children now that they can't see their favourite team play because you can't afford to pay a fee will accomplish is make us upset too because we're not allowed to make exceptions - "gesture of goodwill" is not a concept all companies support. all yelling and cursing at us will do is earn you an abusive customer badge and make us feel like shit. one would think that this would be a no brainer, yet here we are. here we FUCKING ARE

nor are we complaint forms. take your spiel where it belongs so it can arrive in the hands of someone in the correct department specialized to deal with more complex issues, like ones that require an official investigation for instance. believe it or not, we have a complaint form for a reason. describe your problem as concisely as you can and don't waste our time, especially because some of us are micromanaged down to how much time we spend with each customer, and we WILL get in trouble if we go over a certain limit

exercise some patience and understand that Rome wasn't built in a day. some processes take time, and no, in most cases we have no way of expediting them, especially if we're escalating something to another department. adding "urgent" at the end only serves to piss people off

if we say we can't do/don't know something because we physically don't have the method or authority to execute what you want us to/access the information you seek, believe us. unless you're being particularly rude, i promise we're not trying to pass you off, we genuinely have no way of helping you

on that note: if we say that our company policy forbids us from doing shit, believe us. and ask yourself if YOU would risk YOUR job for a random stranger before demanding that we do it anyway and getting mad when we say no

if we say that our supervisors can't do anything about your problem either, BELIEVE US. so many of you mfs think that supervisors are above company policy for some reason. i'm telling you, they have waaaaaaay less authority than you think, and if they actually gave us the go ahead to kiss your asses to high heaven and do whatever you ask, them and us would be fired at the exact same speed

if we tell you where you can find the information you seek and more, don't be a lazy piece of shit and actually check it out. if we spell an entire process out for you so it's clear what you have to do and how, don't ask if we can do it instead. you're adults. exercise some goddamn self-reliance. i've had customers asking me to cherry pick and send them via chat only the relevant contents of the page i literally had just sent them the link to a few seconds prior because they didn't want to click on said link and spend TWO MINUTES skimming the page to find what info they needed and within what article. why don't i chew your fucking food for you as well while i'm at it. tie your shoelaces. wipe your ass maybe. this also gets old real fucking fast

if we're communicating via email or chat, read what we send you. yes, even if it's a wall of text. so many conversations could take half the time if you people just fucking read shit*

don't waste your breath. threatening to sue the company will not intimidate us into doing what you want. we get threats like that every day and (unfortunately) they never go anywhere

understand. process it on a cognitive level. make it a part of you carnally if necessary. but i'm begging you please find a way to get it through that thiccc skull: we don't know every single one of our fellow employees personally. neither do we have access to the complete list of people working for the company. i have no fucking clue who the blond guy who was rude to your mother yesterday three countries away is, nor do i have the power to get him fired (refer back to the point about complaints on how to proceed in this situation)

if YOU are the one who fucked up royally and the situation is beyond saving, THAT'S ON YOU. entirely on YOU. don't blame us for not having a solution to any and all mistakes you bitches make. we clean up your messes more than enough as is, because some of you apparently can't even spell your honest to god child's name right. given of course that you don't just forget about them entirely (both true stories)

read the terms and conditions. i don't care if it's long and dry and tedious. it's also sneaky and elusive and contains a shitton of info companies don't shove in your face, which is why you should study that shit like it's holy scripture before you do anything

no, you can't get a refund for everything. life doesn't work that way. deal or die

understand that we don't make the policies of the company we work for. yes, we're aware that some (or even most) of them suck, but we gotta eat somehow. we're not the company, and we're not the enemy. i repeat, we are not the company, and we are not the enemy

on the same vein: make peace with the fact that most of us are not malicious. we don't sit around rubbing our hands, coming up with different ways to fuck up your day and steal your money. we're trying to make the best of what we're working with. if you don't like the answer we give you, chances are we don't either, but there's nothing we can do and we feel horrible about it. i know it's easy to feel like we don't help you because we don't want to when you're being told no over and over, but resist the temptation to make us the big bad in your head. i promise most of us would love to help you, and it feels incredibly shitty if we can't, especially since helping people out is the whole purpose of our job

our training can't prepare us for each and every scenario we face on the job. it's just not possible. be reasonable and patient if yours happens to be an extremely tricky case that even our most experienced colleagues haven't encountered. we are people, and we are doing our best

*actual conversation i had with a customer (kept vague for security purposes):

me: We can't do x because the other people with you don't have the necessary thing y. We in the contact centre will have to give them y by [insert explanation about the process].

customer: But they don't have y.

me: Yes, that's the problem. They will need it before we can proceed.

customer. Oh. How can I get them y?

#rant #the bar is halfway down the mariana trench and steadily sinking #people can be so so dumb

[jxnxai]

hello good omens fandom long time no see

#MY APPLE PENCIL ARRIVED YAY #i can draw now #good omens #crowley #aziraphale #ineffable husbands #this is so dumb #and has 100% been done before #i wonder if a lot of people will see this #my art

[bumbleboa]

of all the good reasons to have an ace headcanon for him, why would you land on this

#not maintagging this #and I wish I could say this was a singular instance #but sadly it isn't #people can be uninterested in sex without being reduced to children or having their intelligence insulted #not even mentioning that a-spectrum experience is so varied in general #the two sides of terrible asexual generalisation: unfeeling robots and children #if you say someone is too dumb or emotionally immature to understand sex #you imply that if they just grew up a little or learned a bit more they would change their mind #ace people get that kind of patronising enough we don't need the call to come from inside the house as well

[poorly-drawn-mdzs]

If I was in a lucid dream with a ghost, I would simply impress them with my blunt rolling skills

#poorly drawn mdzs #mdzs #wei wuxian #lan wangji #mdzs au #MDZS disco elysium au #This is brought to you by my Scrambled Egg brain - slowly burning up as I try to finish a long comic for this AU. #I hoped it would be done several days ago but I've changed things so many times....It is now Very Close to being done! #I probably should have just posted each page daily but at this point I'm just being stubborn. I want it complete and together. #Ruining the surprise a bit to say 'yeah its a digital art comic' #But its been tricky figuring out the style I want to use for it! #hence the swaths of MSpain(t) doodles that boil down to 'how would this look if I did X?' #I wanted to do a fully Black & White Ink style. But I scrapped it. Then I did small bits of colour. And scrapped it. Sigh. #This comic started out as just the first panel and then my brain went 'hold on. Its time to make a dumb joke' #Any disco elysium fans who finished the game probably know the scene I'm doing for the *actual* comic after seeing this <3 #Anyways I know in my heart LWJ would roll the worst blunts ever his first time. And then dedicate himself to the rolling craft- #-until he has finally mastered it. He would roll blunts so good that people would hire him and pay him a monthly salary for it. #But he declines. His master blunts are for his beloved and his beloved alone. #wwx would roll above average but after having lwj do it for him he can ever go back.

[densewentz]

more dreamling dad au bc thats just what i do now apparently i like lazy afternoon naps and so do our boys

#dreamling #hob gadling #dream of the endless #morpheus #the sandman netflix #sandman fanart #a few people have asked me what the babs name is #ive been calling him Kian #and he gets jealous of Nightmare and wants to be scary too sometimes so his dad made him that horrific onesie #to kian's exact specifications thank u #my art #its important to me that people know kians got dreams dark hair and flair for dramatics but #hes also got hobs big dumb sunshine brown calf eyes that he flashes to get his way bc he also has hobs effortless charm #i also headcanon as he gets older he secrets handfuls of sand into his pockets from EVERYWHERE bc he wants to be like his dad #and hob has to be the sand police and has to make kian turn out his pockets on the doorstep every time they come home from anywhere #bc theres only so much vaccuuming even an immortal man can take #and kian does so but petulantly and while sporting dreams patented Imperious Pissy Face #they have a rule that kian is allowed to stomp as loudly as he wants to his room but isnt allowed to slam doors #in this essay i will-

[ch1zzie]

The original in the bottom

Plus the picture I mainly drew but decided to draw the rest for funny

#thats not my neighbor #milk man #just tried to draw something in my mind to post along with saying some updates #monday the people are gonna give my grandma the keys to the house! while i have to stay at my aunts place for wifi for school #(online school) #my moms gonna be moving things out of storage into the house! AAAA I CANT WAIT #also little welcome home update #im not sure if i said here? wait nevermind i just remembered while typing (it was that i got barnaby and the pins) AAA silly me #also im making a little julie out of clay (if i wake up and their messed up i am NOT redoing that😭) #the legs are a little messed up because julie was gonna be the size of an hatsune miku figure on accident so i chose to shorten her a bit #only because im not sure if im gonna make the others too AND because theres no way hes gonna be THAT tall😭 #also! im making easter art #yes its barnaby and wally again just for fun! but a few changes like keeping their regular outfits because i cant think of anything else!!! #why not the ones in the old easter drawing? welllll a follower said that wallys outfit looked a bit familiar to another not so good thing #it wasnt on purpose just an accident because i hadn't notice BUT im glad i know now so i can be more careful! #im not sureeee if im gonna finish the easter art OR the julie clay thingy but I'd love too! and honestly HOPE to #high chance i will (well maybe the easter art could be late or not) #maaaaaaaaaaaAAAAAA trying to think if theres anything else but cant! ill try posting this hoping my wifi wont hate me... #also i know i said this account was for welcome home posting but i didnt have any cool welcome homey things to put here gahhhhh #ehehehhe once i get my new room and its allllll just me #imma post like crazy (wellll that IS the plan so i hope) #even if its little dumb posts #by the way this post was gonna say on top “i know i said this account is for welcome home posting but TAKE THIS FOR LITTLE UPDATES” #just removed it because i dunnooooo just didded #hehe didded

[bhaalsdeepbat]

As much as I love to joke about Astarion being pathetic I don't actually think he is. He's sad and wet, but he is also one of the heaviest hitters. I think he just feels weak & pathetic and externalizes it, which then kinda makes him seem more powerless than he actually is.

#bat rambles #he's pathetic in the sense that #he bitches and moans about everything #but i love that he is a whiney baby who can also rip your throat out #he just has self esteem issues 🥰 #also adds to like how weak he feels to caz #idk this and like the obsession with him deflowering people are two fanon things i just #do not jive as much with lol #he is also absolutely SO dumb #but it is also the first time he has been allowed to have a thought in over a century

[canisalbus]

is there a reason you usually answer asks with a . and talk in the tags? i got confused when i first saw that bc usually when people do that its a 'presented without commentary' thing but you do have commentary haha it feels like you're answering just in whispers like a ghost

.

#who's to say I'm not just a whispery ghost #no it's just an old habit #talking in the tags feels more casual and pressureless it's a pretty common tumblr thing #if I do that my (sometimes dumb and rambly or very personal) ask posts are less likely to be reblogged #and leave their target audience which is people who follow this blog and know these characters and their context #I don't want to turn reblogs off completely either because sometimes people reblog so they can write their response in their tags #the dot is there because you can't publish the ask if you leave the main text field empty #it's not that sensible but I just like doing it that way #answered #anonymous

[cobaltfluff]

happy pride month to them!!

#art tag #sk8 the infinity #banana fish #no.6 #i havent drawn in so longgg #i finally squeezed out some dumb art #here's hoping i didnt make any mistakes #bc im apparently ill right now #i was also gona add milo and bisco but im lazyyy #these three are too iconic and kinda fit into the same world #i havent yet worked out how to put the sabikui bros into modern world lmaoooo #also you KNOW adam would bail them out i believe this to be true #also shion and nezumi are probs equally likely to kill people for each other #ash is a definite yes but eiji is more like a voice of reason #langa and reki really the most sensible two (comparatively anyway) #OH DAMN TAGS CAN NOW BE EDITED??? #is this the best thing tumblr has done in a long time???

[autisticlancemcclain]

Could you explain your position on Shallura? Since Allura was established as a teenager when she started dating Lance and Shiro was very clearly an adult. I can understand the bi shiro headcannon but the shallura thing worries me

i am going to remind yall that i have been in this fandom since 2016. and in the early seasons, allura was not established as a teenager. in fact she was coded as older, as closer to shiro's age -- there was a specific divide between her and the younger paladins that she did not have with shiro. they made her younger (both explicitly and in mannerisms) as the show went on. and i do not give a fuck about voltron like...post s4 and i didn't even watch s7-8. so like. especially with older fics, im going to enjoy shallura.

#also this is less relevant and i was going to put it in the main post but i cant find the words for it #but i found your last sentence kind of condescending. “the shallura thing worries me” as if i am your little project and things arent going #to plan. as if you are the Knower Of All Things and i am straying from my path lol. twas odd #and this is a controversial thing to say i know it but like #we take fandom way too seriously. if someone decides in fic to make two characters the same age to ship them or whatever. do we really need #to get the torches and pitchforks. like i can understand discomfort when people ship like shiro and pidge or something but. also. i feel #like you can just block and move on?? like i dont ship sheith bc they are brothers. to me. but also i dont think sheithers should be #harassed or any dumb shit like that. i think its so so whatever like theyre Lines man theyre moving lines #at the same time i understand that peoples headcanons can be reflective of their worldviews (like when racism/transphobia/sexism shine #through someone's headcanons/characterization) but how much scrutiny is too much? when do we get to remember that fandom is a place to #work with the FICTIONAL? where you can change details without consequence? i saw a fic where keith was the older sibling and shiro was the #younger once. it was a good fic. how come we can play with ages but only when the Fandom Council approves? #i guess this is a really long and clumsy way to say like. you do not own the fandom nor do you get to dictate my work. and while there #is always room for necessary criticism please also think critically before you post your criticism #anyways #rant #ask

[queenerdloser]

i just finished dark heir

#me foaming at the mouth during the last chapters: HE IS! FUCKING! SAVING YOU! #i am huddled around will kempen hissing like a mama cat none of these fuckers are allowed to look at him #dark rise #okay but like. cyrian at literally every moment in the book you see will anticipating things and making connections #that you never make. doing things like a leader & being fucking smart and strategic. and your dumb ass really thought. #hm. must mean i shouldnt listen to him about the magic staff that can literally stop the end of the world. must be evil. #me: [screams into the abyss] #i know i cant expect characters to react like readers and they DID all react like i knew they would but god it was so infuriating!!!!! #and heart breaking! god!!!! god!!!!! will reliving his mother's initial betrayal over and over and OVER again #and thinking about all the little moments we get where the novel tells us: if these 'evil' characters had just been accepted #instead of tossed aside maybe they wouldnt have fallen. if they had been protected instead of killed maybe they would have #become protectors instead of killers. maybe if will's mom hadn't tried to butcher him for the sin of his own birth #he wouldn't have been so scared to tell people he lied to them. #anyway im not normal about will kempen and if book 3 doesnt give me his friends fucking accepting him i'll kill someone #me looking directly at visander: i dont care how charming you are i'll murder your ass about it #i read this book in like 5 hrs im being very normal about it

[dumb-doll-lips]

Maybe controversial, but on posts about being dumb where girls are like saying ‘but I’m actually smart.’ Like tbh, I don’t really believe them. Like if you’re smart why does feeling dumb feel so good or hot or whatever to you then? I kinda feel like it’s having an excuse to let go of trying as much as you would be when you’re saying your smart. If you’re like really actually smart, I don’t feel like a break from ‘being smart’ would be such a relief or like as appealing.

#if you’re on my blog much may have noticed I’m just having a lot of feelings about this more lately #like it’s okay to not be smart #you can be happier #and like I feel like I sometimes get people who try to call me smart #like there’s diff skill sets #I think I’m still pretty good at soft skills and like makeup stuff #but like I regularly can’t get left and right right or name all the months and so on for lots of things #idk. I feel like dumb doesn’t mean you’re horrible at everything #like you still have value and can make a positive impact but just in different ways #I’m a soo much happier when at work I’m more focused on being someone others really like to work w than like being efficient at my job #and honestly seems like people prefer that #I have too many thoughts about at this lately #really hoping throughing them into the intenrwbt even if it’s more in tags gets out of my head more #personal #also very much not at a 100 notes but for a text post from me it’s impressive so… #100+ #little thoughts

[clownsuu]

mermaid asker here! love your art its a lot of fun to see and a huge inspo

im glad you liked my thoughts so heres octo robbie i love him

at first i was going to give him a "normal" skin color and then i was like. hey. hes NOT human. slap his regular colors on that bad boy.

hope you like it. i think robbie is great. please never stop drawing him (or do. im not in charge of you)

YOOOOOOOOOOO OCTO BB

#Certified F I S H I E #So many arms to fuggin cUDDLE WITH #That was another reason why I picked a octopus- can trap people into a hug tm #ALSO LOOK AT HIMBBBBBB he KNOWS he’s bbgrl #AUGHHHSDHDJD SO CUTE AND WEIRDLY MAJESTIC #Fishiefishiefishie #GAH I LOVE IT I LOVE ALL YA’LL ART OF HIM ;;;; #Also as I speak I am drawing more Robbies #Hyperfixated on drawing his dumb lil smile LMAOO #He knows his crimes #Maybe I’ll draw more fishie art of him #If I get the motivation to LMAOO

[spoiledskullz]

paranormal investigation date hooray!!!!

Edit: a close up version since they're hard to see

#I'm so sorry I can never make pictures of my drawings look nice #movie knuckles #knuckles the echidna #sonic the hedgehog (series) #welkin the wolf #spoiled art #sonic fan character #knuckles x welkin #oc x canon #This one goes out to the person who asked me about a year or so ago to draw more #Movie Knuckles and Welkin and waited so long their either deactivated or blocked me I'm not sure #This is for you 💕 #Also idk if the dialogue is dumb #Movie Knuckles talks super formal #And aside from that I don't know how people talk to eachother #LMAO