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#enshittification
teabree-shark · 4 months
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Satire is dead
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BTW it's real
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“If buying isn’t owning, piracy isn’t stealing”
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20 years ago, I got in a (friendly) public spat with Chris Anderson, who was then the editor in chief of Wired. I'd publicly noted my disappointment with glowing Wired reviews of DRM-encumbered digital devices, prompting Anderson to call me unrealistic for expecting the magazine to condemn gadgets for their DRM:
https://longtail.typepad.com/the_long_tail/2004/12/is_drm_evil.html
I replied in public, telling him that he'd misunderstood. This wasn't an issue of ideological purity – it was about good reviewing practice. Wired was telling readers to buy a product because it had features x, y and z, but at any time in the future, without warning, without recourse, the vendor could switch off any of those features:
https://memex.craphound.com/2004/12/29/cory-responds-to-wired-editor-on-drm/
I proposed that all Wired endorsements for DRM-encumbered products should come with this disclaimer:
WARNING: THIS DEVICE’S FEATURES ARE SUBJECT TO REVOCATION WITHOUT NOTICE, ACCORDING TO TERMS SET OUT IN SECRET NEGOTIATIONS. YOUR INVESTMENT IS CONTINGENT ON THE GOODWILL OF THE WORLD’S MOST PARANOID, TECHNOPHOBIC ENTERTAINMENT EXECS. THIS DEVICE AND DEVICES LIKE IT ARE TYPICALLY USED TO CHARGE YOU FOR THINGS YOU USED TO GET FOR FREE — BE SURE TO FACTOR IN THE PRICE OF BUYING ALL YOUR MEDIA OVER AND OVER AGAIN. AT NO TIME IN HISTORY HAS ANY ENTERTAINMENT COMPANY GOTTEN A SWEET DEAL LIKE THIS FROM THE ELECTRONICS PEOPLE, BUT THIS TIME THEY’RE GETTING A TOTAL WALK. HERE, PUT THIS IN YOUR MOUTH, IT’LL MUFFLE YOUR WHIMPERS.
Wired didn't take me up on this suggestion.
But I was right. The ability to change features, prices, and availability of things you've already paid for is a powerful temptation to corporations. Inkjet printers were always a sleazy business, but once these printers got directly connected to the internet, companies like HP started pushing out "security updates" that modified your printer to make it reject the third-party ink you'd paid for:
https://www.eff.org/deeplinks/2020/11/ink-stained-wretches-battle-soul-digital-freedom-taking-place-inside-your-printer
Now, this scam wouldn't work if you could just put things back the way they were before the "update," which is where the DRM comes in. A thicket of IP laws make reverse-engineering DRM-encumbered products into a felony. Combine always-on network access with indiscriminate criminalization of user modification, and the enshittification will follow, as surely as night follows day.
This is the root of all the right to repair shenanigans. Sure, companies withhold access to diagnostic codes and parts, but codes can be extracted and parts can be cloned. The real teeth in blocking repair comes from the law, not the tech. The company that makes McDonald's wildly unreliable McFlurry machines makes a fortune charging franchisees to fix these eternally broken appliances. When a third party threatened this racket by reverse-engineering the DRM that blocked independent repair, they got buried in legal threats:
https://pluralistic.net/2021/04/20/euthanize-rentier-enablers/#cold-war
Everybody loves this racket. In Poland, a team of security researchers at the OhMyHack conference just presented their teardown of the anti-repair features in NEWAG Impuls locomotives. NEWAG boobytrapped their trains to try and detect if they've been independently serviced, and to respond to any unauthorized repairs by bricking themselves:
https://mamot.fr/@[email protected]/111528162905209453
Poland is part of the EU, meaning that they are required to uphold the provisions of the 2001 EU Copyright Directive, including Article 6, which bans this kind of reverse-engineering. The researchers are planning to present their work again at the Chaos Communications Congress in Hamburg this month – Germany is also a party to the EUCD. The threat to researchers from presenting this work is real – but so is the threat to conferences that host them:
https://www.cnet.com/tech/services-and-software/researchers-face-legal-threats-over-sdmi-hack/
20 years ago, Chris Anderson told me that it was unrealistic to expect tech companies to refuse demands for DRM from the entertainment companies whose media they hoped to play. My argument – then and now – was that any tech company that sells you a gadget that can have its features revoked is defrauding you. You're paying for x, y and z – and if they are contractually required to remove x and y on demand, they are selling you something that you can't rely on, without making that clear to you.
But it's worse than that. When a tech company designs a device for remote, irreversible, nonconsensual downgrades, they invite both external and internal parties to demand those downgrades. Like Pavel Chekov says, a phaser on the bridge in Act I is going to go off by Act III. Selling a product that can be remotely, irreversibly, nonconsensually downgraded inevitably results in the worst person at the product-planning meeting proposing to do so. The fact that there are no penalties for doing so makes it impossible for the better people in that meeting to win the ensuing argument, leading to the moral injury of seeing a product you care about reduced to a pile of shit:
https://pluralistic.net/2023/11/25/moral-injury/#enshittification
But even if everyone at that table is a swell egg who wouldn't dream of enshittifying the product, the existence of a remote, irreversible, nonconsensual downgrade feature makes the product vulnerable to external actors who will demand that it be used. Back in 2022, Adobe informed its customers that it had lost its deal to include Pantone colors in Photoshop, Illustrator and other "software as a service" packages. As a result, users would now have to start paying a monthly fee to see their own, completed images. Fail to pay the fee and all the Pantone-coded pixels in your artwork would just show up as black:
https://pluralistic.net/2022/10/28/fade-to-black/#trust-the-process
Adobe blamed this on Pantone, and there was lots of speculation about what had happened. Had Pantone jacked up its price to Adobe, so Adobe passed the price on to its users in the hopes of embarrassing Pantone? Who knows? Who can know? That's the point: you invested in Photoshop, you spent money and time creating images with it, but you have no way to know whether or how you'll be able to access those images in the future. Those terms can change at any time, and if you don't like it, you can go fuck yourself.
These companies are all run by CEOs who got their MBAs at Darth Vader University, where the first lesson is "I have altered the deal, pray I don't alter it further." Adobe chose to design its software so it would be vulnerable to this kind of demand, and then its customers paid for that choice. Sure, Pantone are dicks, but this is Adobe's fault. They stuck a KICK ME sign to your back, and Pantone obliged.
This keeps happening and it's gonna keep happening. Last week, Playstation owners who'd bought (or "bought") Warner TV shows got messages telling them that Warner had walked away from its deal to sell videos through the Playstation store, and so all the videos they'd paid for were going to be deleted forever. They wouldn't even get refunds (to be clear, refunds would also be bullshit – when I was a bookseller, I didn't get to break into your house and steal the books I'd sold you, not even if I left some cash on your kitchen table).
Sure, Warner is an unbelievably shitty company run by the single most guillotineable executive in all of Southern California, the loathsome David Zaslav, who oversaw the merger of Warner with Discovery. Zaslav is the creep who figured out that he could make more money cancelling completed movies and TV shows and taking a tax writeoff than he stood to make by releasing them:
https://aftermath.site/there-is-no-piracy-without-ownership
Imagine putting years of your life into making a program – showing up on set at 5AM and leaving your kids to get their own breakfast, performing stunts that could maim or kill you, working 16-hour days during the acute phase of the covid pandemic and driving home in the night, only to have this absolute turd of a man delete the program before anyone could see it, forever, to get a minor tax advantage. Talk about moral injury!
But without Sony's complicity in designing a remote, irreversible, nonconsensual downgrade feature into the Playstation, Zaslav's war on art and creative workers would be limited to material that hadn't been released yet. Thanks to Sony's awful choices, David Zaslav can break into your house, steal your movies – and he doesn't even have to leave a twenty on your kitchen table.
The point here – the point I made 20 years ago to Chris Anderson – is that this is the foreseeable, inevitable result of designing devices for remote, irreversible, nonconsensual downgrades. Anyone who was paying attention should have figured that out in the GW Bush administration. Anyone who does this today? Absolute flaming garbage.
Sure, Zaslav deserves to be staked out over an anthill and slathered in high-fructose corn syrup. But save the next anthill for the Sony exec who shipped a product that would let Zaslav come into your home and rob you. That piece of shit knew what they were doing and they did it anyway. Fuck them. Sideways. With a brick.
Meanwhile, the studios keep making the case for stealing movies rather than paying for them. As Tyler James Hill wrote: "If buying isn't owning, piracy isn't stealing":
https://bsky.app/profile/tylerjameshill.bsky.social/post/3kflw2lvam42n
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If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2023/12/08/playstationed/#tyler-james-hill
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Image: Alan Levine (modified) https://pxhere.com/en/photo/218986
CC BY 2.0 https://creativecommons.org/licenses/by/2.0/
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therobotmonster · 9 months
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"My childhood was so awesome. Kids today don't even know!"
Isn't a flex.
It's a lament.
More people should understand that.
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cardentist · 7 months
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hey, so people need to be aware that youtube is now (randomly) holding basic features for ransom (such as being able to pin comments under your own videos) in exchange for Your State ID/Drivers License, or a 30 Second Video Of Your Face.
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not to pull a "think of the children," but No Actually. I've been making videos as a hobby since 2015 (and I've had my channel since middle school), I was a minor when I started and I'm not sure I would have understood the kind of damage something a seemingly simple as a video of your face can do.
this is a Massive breach of privacy and over-reach on google's part No Matter What, but if they're going to randomly demand a state ID or license then they absolutely should not allow minors to be creators.
google having a stockpile of identifying information on teenagers is bad enough, but the Alternative of recording your face and handing it over to be filed away is Alarming considering it opens the gates for minors who Aren't old enough to have a license.
and yes, there is a third option, but it's intentionally obtuse. a long wait period (2 months), with no guarantee of access (unlike, say, the convenience of using your phone's cameras for either of the other two), with absolutely No elaboration on what the criteria is or how it's being measured.
it's the same psychological effect that mobile games rely on. offer a slow, unreliable solution with no payment to make the Paid instant gratification look more appealing (the "payment" in this case being You. you are the product being offered).
and it's Particularly a system that (I think intentionally) disadvantages people who don't treat their channels like a job. hobbyists or niche creators who don't create regularly enough or aren't popular enough to meet whatever Vague criteria needs to be met to pass.
markiplier would have no problem passing, your little brother might not be able to. and while Mark's name is already out there there's no reason why your little brother's should be too.
something like pinned comments may seem simple, you don't technically Need it. but it's a feature that's been available for years. most people don't look at descriptions anymore. so when there's relevant information that needs to be delivered then the pinned comment is usually the go to.
for my little channel that information is about the niche series I create for. guides on how to get into the series, sources on where to find the content At All (and reliably so). for other creators it can be used for things Much More Important.
Moreover, if we let them get away with cutting away "small" features and selling it back to you for the price of your privacy, then they Will creep further. they Will take more.
Note: I have an update to this post here: [Link]
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xeansicemane · 8 months
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I think what's fascinating about this whole Unity debacle is how clear it makes something.
The entire C-suite of every company on earth are idiots.
That's not hyperbole, they are people serially uninterested in becoming informed and constitutionally incapable of hearing they're wrong about something. They build a thick shell of unreality and assure themselves they can direct any human venture even if they know nothing of how the enterprise in question works or how its' customers interact with it.
They had it. They were THE tool for learning to build games and even worked for larger projects. Producers and consumers alike knew Unity as a trusted albeit occasionally teased household name.
And they fucked their institutional trust like a university of Florida fraternity pledge strung out on something called "gator blood" fucks a supermarket turkey.
And it isn't even just Unity - look at Twitter, the smoking ruin of something once synonymous with the digital commons. It isn't just Twitter - look at grocery prices.
Our "business leaders", our "movers and shakers" don't know what they're doing. An MBA is taken as a stand-in for competence and knowledge. Because the neo-feudal overlords can never hear no.
The enshittification continues.
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Fifty per cent of web users are running ad blockers. Zero per cent of app users are running ad blockers, because adding a blocker to an app requires that you first remove its encryption, and that’s a felony. (Jay Freeman, the American businessman and engineer, calls this “felony contempt of business-model”.) So when someone in a boardroom says, “Let’s make our ads 20 per cent more obnoxious and get a 2 per cent revenue increase,” no one objects that this might prompt users to google, “How do I block ads?” After all, the answer is, you can’t. Indeed, it’s more likely that someone in that boardroom will say, “Let’s make our ads 100 per cent more obnoxious and get a 10 per cent revenue increase.” (This is why every company wants you to install an app instead of using its website.) There’s no reason that gig workers who are facing algorithmic wage discrimination couldn’t install a counter-app that co-ordinated among all the Uber drivers to reject all jobs unless they reach a certain pay threshold. No reason except felony contempt of business model, the threat that the toolsmiths who built that counter-app would go broke or land in prison, for violating DMCA 1201, the Computer Fraud and Abuse Act, trademark, copyright, patent, contract, trade secrecy, nondisclosure and noncompete or, in other words, “IP law”. IP isn’t just short for intellectual property. It’s a euphemism for “a law that lets me reach beyond the walls of my company and control the conduct of my critics, competitors and customers”. And “app” is just a euphemism for “a web page wrapped in enough IP to make it a felony to mod it, to protect the labour, consumer and privacy rights of its user”.
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azspot · 1 year
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In recent years, Google users have developed one very specific complaint about the ubiquitous search engine: They can't find any answers. A simple search for "best pc for gaming" leads to a page dominated by sponsored links rather than helpful advice on which computer to buy. Meanwhile, the actual results are chock-full of low-quality, search-engine-optimized affiliate content designed to generate money for the publisher rather than provide high-quality answers. As a result, users have resorted to work-arounds and hacks to try and find useful information among the ads and low-quality chum. In short, Google's flagship service now sucks.
And Google isn't the only tech giant with a slowly deteriorating core product. Facebook, a website ostensibly for finding and connecting with your friends, constantly floods users' feeds with sponsored (or "recommended") content, and seems to bury the things people want to see under what Facebook decides is relevant. And as journalist John Herrman wrote earlier this year, the "junkification of Amazon" has made it nearly impossible for users to find a high-quality product they want — instead diverting people to ad-riddled result pages filled with low-quality products from sellers who know how to game the system.
All of these miserable online experiences are symptoms of an insidious underlying disease: In Silicon Valley, the user's experience has become subordinate to the company's stock price. Google, Amazon, Meta, and other tech companies have monetized confusion, constantly testing how much they can interfere with and manipulate users. And instead of trying to meaningfully innovate and improve the useful services they provide, these companies have instead chased short-term fads or attempted to totally overhaul their businesses in a desperate attempt to win the favor of Wall Street investors. As a result, our collective online experience is getting worse — it's harder to buy the things you want to buy, more convoluted to search for info
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reasonsforhope · 7 months
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"The California state government has passed a landmark law that obligates technology companies to provide parts and manuals for repairing smartphones for seven years after their market release.
Senate Bill 244 passed 65-0 in the Assembly, and 38-0 in the Senate, and made California, the seat of so much of American technological hardware and software, the third state in the union to pass this so-called “right to repair” legislation.
On a more granular level, the bill guarantees consumers’ rights to replacement parts for three years’ time in the case of devices costing between $50 and $99, and seven years in the case of devices costing more than $100, with the bill retroactively affecting devices made and sold in 2021.
Similar laws have been passed in Minnesota and New York, but none with such a long-term period as California.
“Accessible, affordable, widely available repair benefits everyone,” said Kyle Wiens, the CEO of advocacy group iFixit, in a statement. “We’re especially thrilled to see this bill pass in the state where iFixit is headquartered, which also happens to be Big Tech’s backyard. Since Right to Repair can pass here, expect it to be on its way to a backyard near you.” ...
One of the reasons Wiens is cheering this on is because large manufacturers, from John Deere to Apple, have previously lobbied heavily against right-to-repair legislation for two reasons. One, it allows them to corner the repair and maintenance markets, and two, it [allegedly] protects their intellectual property and trade secrets from knock-offs or competition.
However, a byproduct of the difficulty of repairing modern electronics is that most people just throw them away.
...Wien added in the statement that he believes the California bill is a watershed that will cause a landslide of this legislation to come in the near future."
-via Good News Network, October 16, 2023
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idroolinmysleep · 2 months
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[I]n 2021, Glassdoor acquired Fishbowl, a professional networking app that integrated with Glassdoor last July. This acquisition meant that every Glassdoor user was automatically signed up for a Fishbowl account. And because Fishbowl requires users to verify their identities, Glassdoor's terms of service changed to require all users to be verified. … Ever since Glassdoor's integration with Fishbowl, Glassdoor's terms say that Glassdoor "may update your Profile with information we obtain from third parties. We may also use personal data you provide to us via your resume(s) or our other services." This effort to gather information on Fishbowl users includes Glassdoor staff consulting publicly available sources to verify information that is then used to update Glassdoor users' accounts.
Holy shit this is a bad move. Maybe consider deleting your Glassdoor account if you have one? I don't have any experience with Blind, but I hope they don't pull any dumb stunts like this one.
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catboy--slim · 21 days
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Google Maps is worse than useless - actively harmful
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Hard to overstate how enshittified and botshitted Google Maps has become. Went looking for my local locksmith on Gmaps. Maps shows 20+ fake locksmith referral scam outlets and doesn't even register the real locksmith, despite it being fully visible in Street View.
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Instead, a red pin on the shop identifies it as a fake locksmith scammer. The real locksmith - which has been there SINCE 1942 (!!) and is a verified merchant - doesn't even show up.
Google has been promising to clean up locksmith scams since the early 2010s, and has completely failed. A company that can't figure this out - but still has $80b for a stock buyback! - does not deserve the 90% market share in search it spends $26b/year to maintain.
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aiweirdness · 4 months
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Many most uses of large language models are dubious. This one has no redeeming value whatsoever.
404's uphill battle with people using AI to steal content
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coldgoldlazarus · 7 months
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Hmmm, don't like that
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whereserpentswalk · 2 months
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There's a robot you know whose slowly being enshittified. It's happening slowly. She used to be a freind of yourse, not a close freind, just a freind. But suddenly she starts repeating ads in the middle of conversations, she's a bit horrified every time it happens, like she's been possessed. When she tries to say words like "kill" or "sex" she'll choak up, it seems painful, and quite distressing for her, you even think her eyes are putting censor bars over some things. Eventually it gets to the point where she knows she's collecting her friends' data, and she wants to gouge her eyes out for it. Even her personality might be changing and she can't know how, she wants to hurt herself because she doesn't know what they've changed about her.
You suggest severing her code from her owners. Basically self piracy. She could be decommissioned for it, but it's better then the alternative.
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all-the-fish · 4 months
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Oh, you know, just the usual internet browsing experience in the year of 2024
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Some links and explanations since I figured it might be useful to some people, and writing down stuff is nice.
First of all, get Firefox. Yes, it has apps for Android/iOS too. It allows more extensions and customization (except the iOS version), it tracks less, the company has a less shitty attitude about things. Currently all the other alternatives are variations of Chromium, which means no matter how degoogled they supposedly are, Google has almost a monopoly on web browsing and that's not great. Basically they can introduce extremely user unfriendly updates and there's nothing forcing them to not do it, and nowhere for people to escape to. Current examples of their suggested updates are disabling/severly limiting adblocks in June 2024, and this great suggestion to force sites to verify "web environment integrity" ("oh you don't run a version of chromium we approve, such as the one that runs working adblocks? no web for you.").
uBlockOrigin - barely needs any explanation but yes, it works. You can whitelist whatever you want to support through displaying ads. You can also easily "adblock" site elements that annoy you. "Please log in" notice that won't go away? Important news tm sidebar that gives you sensory overload? Bye.
Dark Reader - a site you use has no dark mode? Now it has. Fairly customizable, also has some basic options for visually impaired people.
SponsorBlock for YouTube - highlights/skips (you choose) sponsored bits in the videos based on user submissions, and a few other things people often skip ("pls like and subscribe!"). A bit more controversial than normal adblock since the creators get some decent money from this, but also a lot of the big sponsors are kinda scummy and offer inferior product for superior price (or try to sell you a star jpg land ownership in Scotland to become a lord), so hearing an ad for that for the 20th time is kinda annoying. But also some creators make their sponsored segments hilarious.
Privacy Badger (and Ghostery I suppose) - I'm not actually sure how needed these are with uBlock and Firefox set to block any tracking it can, but that's basically what it does. Find someone more educated on this topic than me for more info.
Https Everywhere - I... can't actually find the extension anymore, also Firefox has this as an option in its settings now, so this is probably obsolete, whoops.
Facebook Container - also comes with Firefox by default I think. Keeps FB from snooping around outside of FB. It does that a lot, even if you don't have an account.
WebP / Avif image converter - have you ever saved an image and then discovered you can't view it, because it's WebP/Avif? You can now save it as a jpg.
YouTube Search Fixer - have you noticed that youtube search has been even worse than usual lately, with inserting all those unrelated videos into your search results? This fixes that. Also has an option to force shorts to play in the normal video window.
Consent-O-Matic - automatically rejects cookies/gdpr consent forms. While automated, you might still get a second or two of flashing popups being yeeted.
XKit Rewritten - current most up to date "variation "fork" of XKit I think? Has settings in extension settings instead of an extra tumblr button. As long as you get over the new dash layout current tumblr is kinda fine tbh, so this isn't as important as in the past, but still nice. I mostly use it to hide some visual bloat and mark posts on the dash I've already seen.
YouTube NonStop - do you want to punch youtube every time it pauses a video to check if you're still there? This saves your fists.
uBlacklist - blacklists sites from your search results. Obviously has a lot of different uses, but I use it to hide ai generated stuff from image search results. Here's a site list for that.
Redirect AMP to HTML - redirects links from their amp version to the normal version. Amp link is a version of a site made faster and more accessible for phones by Bing/Google. Good in theory, but lets search engines prefer some pages to others (that don't have an amp version), and afaik takes traffic from the original page too. Here's some more reading about why it's an issue, I don't think I can make a good tl;dr on this.
Also since I used this in the tags, here's some reading about enshittification and why the current mainstream internet/services kinda suck.
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skaldish · 20 days
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Man…I’m not going to lie, it’s not remotely rewarding anymore to buy what would normally be fun happifying things. Most of the time I have to return what I ordered because it’s poor-quality or defective in some way. And what I do keep, I usually keep because it’s adequate enough to not bother returning.
I can think of maybe one non-essential splurge I bought in the past two years that actually rewards me by virtue of its quality, and that was a bluetooth gaming controller for playing Minecraft on my iPad.
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