#or in my case with Tyson they completely contradict
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Do you happen to have any character design tips or tricks? I have a folder full of model sheets and scans from funny animal comics and cartoons that I look at for inspiration, but I fear that might be making my designs too derivative. I'm starting to think there might be only so many ways to draw a toon wolf haha.
WELL… your method is the exact same as mine LMAO. so the first thing i’d say is don’t worry about being too derivative or not derivative enough! it’s GREAT to be conscious about the decisions in your designs, and very important too! but it can get stifling if it’s all you focus on. be derivative—you have time to change things later if you’d like!
i’m like you, i hoard anything i take inspiration in (and sometimes don’t look at it ever again because i get so caught up in the hoarding over applying HAHA), and that’s a great start. your mind is a bank—the more you store, the more you have to use from. expand from your horizons and search in corners you may not think to look, because you may find something you want to incorporate!
it’s no secret i don’t draw much original art, which is something i aim to fix this year. it’s not on purpose, i just have so much that i want to draw and not enough time to do it that i try to prioritize what i want to see the most, and my own characters aren’t the highest on that list
(but it’s growing… the reason i’ve been relatively quiet on here outside of work is because i reset my Animal Crossing island and plan to put my characters in it so i have motivation to keep the island HAHA so i’ve been preoccupied with that. Bluebear says hi)
IN ANY CASE, i think the importance of shape language does get a little too much exposure; i don’t like sticking to the formula of men are stocky strong squares women are futile hourglass figures etc etc etc, i strongly encourage breaking those old stereotypes and drawing the way you want, BUT with my own designs i do like to incorporate the importance of shapes.
to self advertise i’ll use my character Tyson as an example since she came from Me Own Brain and has been with me for awhile. below is Ye Old Evolution, from 2016-2021:
almost all of these designs are VERY derivative in some form, and her current design is purposefully derivative! the second and third were heavily inspired by Camp Lazlo, Ren and Stimpy, SpongeBob, and Chowder, and it shows (i just straight up stole Chowder’s nose and Ren’s eye colors)—the fourth was post-LT, where my own style was coming into play. slightly more constructed and less stylized/flat
the last two are purposefully “generic”, so to speak—i referenced drawings by Otto Messmer and Jim Tyer and tried to incorporate what i liked about them in her design. i aim to make a webcomic with her and the rest of the characters, and my goal is to make it look as close to an actual comic book from 70-80 years ago as much as i can.
as a result, i borrowed a lot of design clues; i simplified her leopard spots to be generic, opaque circles, matching with the “funny animal” style of leopards, but also to make people instantly say “okay, that’s a leopard”. same with the cat ears—she looks much more like a kitten than a leopard, which is also slightly intentional. i felt the triangular ears also gave her a bit more energy as opposed to the soft, circular ears—diagonal angles convey energy and movement, but i rounded them out to still make her seem young and “soft”.
Tyson’s current design is very purposeful. leopards are quiet, elusive, good at blending in with their surroundings. i wanted Tyson to be the total opposite—she’s a brash, hyperactive overly optimistic kid who has a big heart but loves to get into trouble. she tries to make friends with everyone she meets and is undoubtedly annoying. so, to reflect her antithetical nature, i made her bright red, social, and loud, purposefully contradicting everything leopards are not. she’s the odd one out and isn’t ashamed of it for a second.
i made her uniform baggy and dirty to make her seem a little naïve, inexperienced, out of place while unafraid of getting down and dirty. she’s the only character on the team without shoes to make her seem more “wild”. it’s hard to see with the raised cheeks, but (for now) i have her eyes slightly angled off, with round tops but a flat, squared off bottom, like a tall half circle shape. i feel it gives her more rigidity and energy, and taps into certain design trends of yesteryear
THIS IS SO LONG AND I AM SO SORRY. here i am dumping about my characters when it’s the last thing you asked. the truth is—i’m not exactly sure! because you’re method is mine as well. but taking inspiration and keeping a vast reference of things you enjoy will help you wonderfully, and you can always change your designs however you see fit. while i think shapes shouldn’t purely dictate the personality of the characters (seeing as it can lead to certain tropes or stereotypes), i do like to do it in little doses as an “easter egg” of sorts. i don’t expect people to point out everything i just said when i show my designs, but it’s something i CAN mention when discussing them, and it’s certainly something i will mention when introducing my other characters.
in my case, having an end goal certainly helped—i purposefully want to mimic the look of funny animal comics and draw inspiration from them constantly, so that’s an easier situation for me when i’m purposefully trying to be derivative, but i also try to make them my own. take it from me personally—your style will develop naturally. you ask yourself how and how and how and why and it’s not developing and this is stupid the internet lies to me, and all of a sudden you have a style. you can change it anytime you like. sticking to one style of drawing is very limiting and suffocating. but it WILL happen and you will find a method that works for you.
if at all possible, try to enjoy the process more than focusing on if you’re doing something right or wrong! the more you draw and more you surround yourself in things that inspire you, the clearer things will be.
#i know this is very long and i hope i don’t sound too pompous for babbling about how i designed my character but hopefully explaining certai#n methods as to how i designed my own characters will help to inspire even if it’s not the most innovative#even now my character Clyde (the coach) is A. named Clyde Sedale. Clydesdale. B. exists purely because Scoutmaster Lumpus from Camp Lazlo#was originally gonna be a horse. i just ripped that off completely (and he’s grown into his own beast). C. first inspired by Mr Horse from#Ren and Stimpy back in 2018 and now is slightly inspired by Bob Clampett’s Charlie Horse#D. some other third thing#but don’t be afraid to borrow and be derivative. mix and match! and i don’t agree with this in a number of cases (particularly if it’s#harmful) but some certain design tropes do exist for a reason#obviously i don’t mean that in regards to anything harmful or offensive and you should feel welcome to bend these conventions but like…#there’s a reason why cartoon dogs are usually loyal and lovable or foxes are sneaky and cunning y’know? certain mannerisms do track!#or in my case with Tyson they completely contradict#anonymous#long post
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So, how do bit-beasts/ avatars work?
I know each series is its own universe with different rules but the lore is so vague that nothing stated in one series contradicts another. So here is my attempt at understanding something the writers clearly don’t understand
Origins
Bit-beasts/ avatars are created by a type of material only found in meteorites (mfb). The meteorites fall to Earth and the material is harvested. Once you have magic space material, you infuse it with an extension of your mind/soul (Gwyn creating Genesis is the only time we see the birth of an avatar)
3 types of artificial bit-beasts/ avatars exist. The first type is completely synthetic, like a drone (used by the All-Starz). The second is like a sentient AI, created by humans but with all the capabilities of a real one (Doctor B’s Cyber bit-beasts). The third is created by extracting the souls of animals and using those to create a bit-beast/ avatar instead of a human soul (created by BIOVOLT and used by the Demolition Boys)
What can they inhabit?
The first object they inhabit is whatever piece of meteorite was infused with a soul to create them. After that, anything goes. They can jump from bey to bey (or be forcefully moved, like what happens with Black Dranzer). They can inhabit other objects like swords (Dragoon) and statues (Achiiles), and in some cases living beings (Spriggan)
What are their abilities?
Besides allowing beys to go from toys to weapons of mass destruction, they can grant the blader abilities
Tyson has superhuman speed and endurance granted to him by Dragoon. It can be assumed that all bladers experience at least a slight increase in physical abilities. Wang Hu Zhong, Xander, and Lodin are probably the most extreme examples
Several characters grow wings (Miguel, Brooklyn, etc), probably due to their beys
The Dark Bladers can teleport, and so can Ryuga
Delta’s transparent hair is bey magic. I’d say it’s possible bey magic is the only thing keeping Ranjiro’s hair like that as well
Bey magic affects the hair for Aiger, Lui, Gwyn, Zeo Zagart, Hikaru, and Hyuga
Can they die?
Short answer: no
Long answer: When the object they inhabit is destroyed (like a bey) they presumably don’t possess anything, and as such don’t have effect on the real world. However, they can possess any object they want, but they likely wait for the beys to be rebuilt
Avatar/ blader shared headspace
Bladers can communicate with their avatars in this pocket dimesnion-like space. Given the length of their conversations I’d say time flows faster inside this space. Bladers are not physically in this space, as the audience can clearly see their bodies. Bladers are likely only mentally there. In some cases, this space can be invaded by others (Phi does this to Shu and Aiger) but it’s very rare. In other, also very rare cases, multiple bladers and avatars will share the same space, like Valt and Aiger in the Turbo finale
Personality
They seem to be an extension of the creator’s soul at the moment they were created. This is why Phoenix doesn’t seem to mind doing evil stuff but Achilles does (and tries to warn Aiger). Phoenix’s avatar (not the bey, which was created beforehand) was created when Phi was evil. So Phoenix is evil. Achilles was created when Aiger was good. So Achilles is good. It should be noted that avatar personalities can change, as was seen with Diabolos after Delta created Master Diabolos
Inheriting bit-beasts/ avatars
Bit-beasts/ avatars do not always elong to their creator. Gingka’s Pegasus was passed down many generations, as had Dragoon’s sword (before Dragoon moved into a bey). L-Drago was created by evil people. The avatars’ personalities are an extension of their creators, and if you inherit an avatar from someone, that avatar will be an extension of their soul, not yours
This does not mean that all beys with the same name share the same avatar. The Bahamut avatars share the same name but were created by different people. In a sense, they’re like pokemon. Pikachu isn’t the name of the one specific pokemon. It’s the species name. The same applies to Longinus, Fafnir, Ragnaruk, Pegasus, etc.
Will we learn more about them
No. The show seems to not want to give us answers, probably because it doesn’t have any. No one is actually sure what they are or how they work and that includes everyone involved in this series
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Prompt: Castle falls asleep on Beckett's chest.
Post 4x04, Kick The Ballistics.
-
She hated for him to see her broken, raw and trembling and overwhelmed with inner demons, but part of her had been grateful for the one time she had let him. In her own apartment, during an unexpected panic attack a couple of weeks ago, he had touched the shaking bone of her shoulder, murmured comforting words, relatable words.
I know, Kate, I know. I have them too.
She hadn’t necessarily believed that, couldn’t picture Rick Castle enduring the torturous episode of a panic attack, but he hadn’t been lying to her.
The return of Jerry Tyson had rattled him, she knew that, and ever since the heartbreak she had caused him throughout the summer, their partnership had been a bit more tentative. Her shooting, those words she isn’t supposed to remember, still looming over them, she knew that too. Castle was under a lot of stress, probably dealing with a good dose of emotional turmoil, but that knowledge hadn’t prepared her for his mother to call her in quiet distress, worried over her son and unsure of what else to do.
“This has happened before, once not long after the divorce with Meredith, when he was under so much pressure,” Martha had babbled, her voice a contradiction of calm and factual, frantic and fearful. “And I know he doesn’t like for anyone to see him like this. But I could hear him when I went to let him know I was leaving and he just sounded so - so grief stricken, and I just can’t not-”
“I’m on my way,” Kate had promised his mother, already changing directions, turning away from the entrance of the subway that would take her home and towards the sidewalk instead, hailing a cab that would get her to his loft quicker. “Just ten minutes, I’ll be there.”
“I’ll leave the door unlocked for you, darling.”
Martha had stuck true to her word and after impatiently riding the elevator to the top floor of his building, Kate is able to stride inside the loft, take the path to his office without a second thought. Her fingers pause over the handle to his bedroom door, though, apprehension flaring in her stomach. She’s never been inside his bedroom and it isn’t her right to just barge in.
“I’ll be out in just a moment, Mother,” he calls out when she knocks, and he’s a skilled actor, talented in the roles he plays for those he doesn’t allow inside, but she can still hear the slight quiver in his voice.
“Not your mom, Castle,” she calls back, hearing nothing but silence on the other side of the door for a split second before his footsteps rush towards her.
The door swings open and despite the smile he musters for her, she can see the cracks in his exterior.
“Beckett, to what do I owe the pleasure of an unexpected visit?” he quips. “And how did you get in here?”
“Your mom let me in while she was on her way out.” Technically, it was true. “I thought after everything with this case and 3XK… I thought you could use some company.”
His eyes ripple with surprised delight, gentle appreciation, and she wishes she would have thought to come to him sooner, to care enough to check on him without his mother having to inform her of his current state.
“I - that’d be great. Have you eaten?”
“No,” she admits, biting her bottom lip when Castle steps out of his office, his hand rising to glance the small of her back before it quickly falls away. She misses the warmth of his palm without even having the chance to experience it. “Have you?”
“I was just about to,” he lies, the grin stretched across his lips charming but strained, enough for her to see through.
She doesn’t comment on it, doesn’t try to bring up what she knows is bothering him, but she does stick close to his side in the kitchen, helping him heat up leftover pasta that smells divine despite its time in the fridge. She sits beside him on the couch while they eat, engages in the comfortable small talk, the silence that falls between bites yet never becomes awkward. Not with him.
“How’re you holding up?” Kate finally asks after he’s set his bowl down on the coffee table in front of them, taken the last sip of the red wine he had poured in matching glasses for them. She still nurses hers between her palms.
Castle tilts his head at her in feigned confusion. “What do you mean?”
“Rick,” she murmurs, watching him physically deflate, sighing out in defeat as his shoulders slump, his lips falling into a frown and his eyes going dull, and she stretches forward to deposit her wine glass on the table beside his.
“I’m okay,” he states with a shrug. “Not even sure why it bothers me so much. Ryan is the one who went through hell during this case.”
“What Tyson did to you both was equally traumatizing-“
“Trauma?” Castle scoffs, shaking his head at her. “I didn’t - there’s no trauma, Kate. I’m fine. I just - I guess this case had me afraid that Tyson would step up his game, come after us, people I care about.”
“We never would have let him come after Martha or Alexis,” she swears to him, hoping the knowledge that he had an entire precinct ready to protect his family if need be would provide him with comfort, but she watches his lips purse instead.
“And you?”
Kate shifts on the sofa to face him, her brow creasing with confusion. “Me?”
Castle scrapes a hand through his hair and averts his eyes, looks as if he’s about to rise, take a page from her book and make a run for it, so she drapes her hand atop his knee, effectively stays him.
“I can’t protect you,” he gets out without meeting her eyes. “Couldn’t protect you. I wouldn’t have been able to stop Tyson if he had-“
“Castle, stop,” she breathes, her fingers clenching hard over the bone of his knee.
“And I know you don’t need my protection, but I can’t - God, I can’t lose you again, Beckett,” he confesses, his head in his hands and his body curling in on itself, protecting himself. From her. “Not like that.”
“You’re not,” Kate chokes out, the terrible grief clogging her throat, knotting in her chest beneath the bullet scar that consumes her sternum, consumes everything.
She’s close enough to drop her forehead to the rounded bone of his shoulder, the scent of his aftershave drifting up to greet her, embrace her, and she inhales a deep breath of it, of him, and swallows down her own anguish, focuses on Castle’s.
His spine is stiff, his entire frame rigid beneath the foreign proximity she offers, and Kate reaches for one of the hands fisted in his hair. He lets her have it without resistance, his head turning towards her to watch as she cradles his fingers in her palm, strokes her thumb along his knuckles.
“You’re not,” she repeats, feeling the intensity of his gaze resting on her, searing through her. “I’m still here, Castle,” she whispers, drawing his palm to her chest, up to her heart.
The harsh intake of his breath shudders through them both, but he allows her to keep his hand flat against her sternum, her heart galloping to meet his palm, crashing against the cage of her ribs to feel the warmth of his skin seeping through her shirt.
She couldn’t return his confessions of love, not yet, not with words, but she could offer him this - reassurance in whatever form he needed. She could let him hold onto her heart before she gave it over completely.
“Kate,” he whispers back, but she doesn’t answer, her forehead still sealed to his shoulder, a new favorite place of rest, one where she’s content to remain.
And that’s what they do for a long while - remain. His hand cradled to her chest, her forehead to his shoulder, and his body beginning to lean into hers as time passes.
“Don’t go,” Castle sighs out, his hand going slack beneath hers, and she controls the descent of his fist to her side before she attempts to rise from the sofa. “Beckett-“
“Shh, let’s get you to bed, Castle,” she murmurs, squeezing his bicep before she stands, tugs him up with her. “I’ll stay a little while longer.”
That earns a surprised quirk of an eyebrow despite his drowsy state, the exhaustion from the panic attack that had caused his mother to dial her number, from the pasta and the wine that has even her eyes feeling heavy, from the thought of losing her - all of it overtaking.
He shuffles towards his bedroom with her at his side, his warmth like a magnet she fails to stray from, her body easing onto the edge of his bed even as he plops down. Her mind is in turmoil, red flags and alarm bells plaguing every inch of her skull, but her heart beats hard and fervent behind the walls that bind it, keep it from the man lying next to her on the bed.
“You really don’t have to stay,” he mumbles around a yawn, offering her a reassuring smile, the one he often uses to comfort her, calm her, and they may still be waiting, but that doesn’t mean she can’t stick around, take care of him a little longer, whether he needs her or not. God knows he would do the same for her without hesitation.
“Just for a few minutes,” she replies, easing down onto her side, facing him, and holding her breath as he reaches out to tuck a strand of hair behind her ear.
“Kate,” he murmurs, his fingers traveling to stroke up and down her spine, eliciting shivers and streaks of heat all at once, sending her eyes fluttering shut. “Thank you.”
They peel open at that.
“Always,” she returns, watching the blue of his eyes burn so brightly in the darkness of his bedroom before his lashes fall shut to hide the need she recognizes coming to life.
She falls asleep mere moments after she watches his eyes close for a final time, after she trains the rise and fall of her chest to the steady rhythm of his breathing beside her.
-
The next time Kate wakes, it’s late in the night and her eyes are thick with sleep, her chest heavy with the weight atop the frame of her ribs, the press of his cheek to her sternum, his ear at her heart. It should hurt, her muddled brain muses, the pressure atop her gunshot wound, but the seal of his cheek to her sternum does the opposite.
He anchors her.
It should terrify her too, but she blinks through the grit of her slumber to catch a glimpse of his face, slack and at peace, innocent and untouched by the grief she had passed onto him. She’ll dislodge him before morning, probably be out of his loft before he even awakens, but for now, Kate combs her fingers through his hair, sighs quietly when he tightens the arm around her waist and nuzzles gently, his nose grazing her collarbone.
This is what she’s working so hard for, trying to be better for, what they’re both waiting for. But for tonight, she erases her shooting from her mind, dispels thoughts of Jerry Tyson and the ache in Castle’s eyes when he’d said he couldn’t protect her, and gives him the beat of her heart, the drum of reassurance beneath his ear. For tonight, she allows them both a much needed rest.
#castle fanfiction#castle au#kate beckett#richard castle#4x04#castle#i had so many other scenarios in my head for this prompt#still not sure how i ended up with this#prompt#anon#mine
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I’m quite enjoying these self-indulgent rambles about my childhood faves, so here’s another. The other day I talked about Nancy and Peggy Blackett. Today I’m going to attempt some thoughts on John and Susan, since I don’t think I stand a chance of getting all the Walkers into one post.
So here you are: The Captain and Mate of the Swallow.
I’ve always loved John and Susan, even though I can understand the people who find them boring. I think it’s refreshing to see characters like them represented in kids’ fiction. You might say John’s too serious, or even that Susan’s plain unrealistic for a child (I’ll talk about that in a bit), but in what other children’s book do you see such a range of different children with different skills and qualities, all celebrated for what they can do and the important role they play? I was never a Susan - I didn’t have her skills or any motivation to learn them, and I was much too disorganised. But I could understand her worries, and John’s too. I was also naturally a rule-keeper, not a rule breaker. I cared about what my parents would say, what strangers might think, and I noticed risks and worried about them. I wanted to do the right thing, and John and Susan are all about that. So in those ways, I always identified with them a bit. And I also loved their relationship with each other, because it’s based on kindness and mutual respect, and that only increases throughout the books.
The truth is, yes, John is a bit too serious. He is, especially in the early books, a bit inward-looking; he takes himself very seriously and puts a lot of weight and importance on his own actions and how people see him. But that’s not very unusual in a kid his age, especially (I think) in a kid who’s the oldest in a large family, and who has a father who is someone important. And of course, the fact that Ted Walker is away most of the time plays into that too. In his absence, Ted’s built up into almost a hero figure for John. It helps that when he is around, he seems to be a great dad who takes an interest and a pride in his children, who loves them (and their mother) and shows it. So it’s natural enough that John would want to follow him, to become someone like that too.
One thing John never wants to do is let his parents down, and when he thinks he has done that, he beats himself up endlessly about it. Susan is the same, but their subtly different roles in the family mean that that’s one thing Susan worries less about than John does. Susan is responsible for providing regular meals and making sure everyone goes to bed on time and nobody hangs around in wet clothes and gets ill. She’s good at that, she knows she’s good at it, and generally she can still do it even under less-than-ideal circumstances, so she can rely on herself without worrying. John, though, is the one who ultimately makes decisions for the four of them. When Susan freaks out, it’s usually because someone’s actual safety is at risk, but John is at his most unhappy when he feels that he, personally, has failed at something. Partly it’s his need to succeed, and partly it’s his need not to let his parents down, but really you can’t separate those two things for John. Success is making his family proud, and being as much like his father as possible.
I don’t think we see that lessening at all in John, and I think it’s probably going to be a motivating factor for him all his life. What we do see is a growing confidence; the more he does to prove himself, the less he needs to prove himself. In the early books, we see him make mistakes, mostly due to stubbornness and pride. And yes, there’s an element of competitiveness with the Amazons, but really the only person John’s competing against is himself. The amount of growing up the kids do within the books is subtly drawn, without many references to their actual ages or outside milestones, but for John the main thing I see is that he goes from someone whose decisions are frequently misguided (although well-meaning), to being the one who usually makes the right call, and has the skills to follow through on that call.
But what I always come back to with John is that he’s just a thoroughly nice person, and again, that’s an often underrated characteristic in fiction. One of the things I’m most wary of about the recent film is how they seem to have butchered his personality. John Walker is polite and respectful. He may idolise his father, but he also loves, admires and trusts his mother. He’s kind to his younger siblings, enjoys their company and takes care of their wellbeing. On no occasion does he show any signs of seeing girls as anything but his absolute equals, or have any thought that they should be anything other than equal (a common trait in Arthur Ransome’s children, I have to add). He acknowledges when other people are more skilled or knowledgeable in a particular area than him, and is happy to defer to them, even if they’re younger than him. Sometimes he even does that when they’re not necessarily more qualified to take the lead than him, simply because it’s the respectful thing to do under the circumstances, for example in his attitude to Peggy in Winter Holiday. I have no doubt at all that John will get where he wants to go, and that he’ll be the kind of naval officer that all naval officers should be.
For all I love her, I’ve found Susan one of the hardest to pin down in words. There are all the obvious things to say – Susan is the rock of her family. She’s the mother hen of the group (the Mum Friend if we were talking about modern kids), she’s the rule-keeper, the sensible, responsible one, the one the adults trust. And (maybe more surprisingly), she likes that role. Those aren’t skills and characteristics she’s needed to develop – she has two loving, dependable parents and a comfortable, well-off life; there’s no necessity for her to look after anyone. It’s just who she is.
It’s easy to see why she might be labelled as boring or even unbelievable as a child character. There’s an argument to be made that Ransome created Susan as a plot device, as the only way such young children could actually be capable of living alone on an island. Supporting that, she’s also the character who shows the least obvious growth and development (because she’s the most grown up to start with). But even if that’s part of the reason he wrote her the way he did, I don’t think that’s all she is, and I don’t think that’s all Ransome saw her as.
Susan is in many ways also the emotional touchstone of the stories. She’s probably the one we see the most raw emotion from – examples include big moments like her complete terror in We Didn’t Mean to Go to Sea, and small ones, such as the expression Titty catches on Susan’s face when Mrs Tyson believes they started the fire in Pigeon Post. Susan behaves like an adult, and she also feels emotion in quite an adult way. She can’t live in the moment – she’s constantly thinking of all the risks and possible outcomes. And while most children have difficulty imagining a hypothetical situation with any real emotional depth and connection to it, Susan doesn’t – she feels a very adult horror associated with things that haven’t actually happened. The others, particularly Nancy and John (unsurprising, as they’re the oldest) show signs of that too now and again, but unlike them, Susan can’t brush it off or put it behind her easily.
Part of Susan’s realness lies in the contradictions in her character. She somehow manages to tread a line between being very decisive (and somewhat immovable in her decisions) and being an overthinker and a worrier. But Susan’s worries are less about herself and her own capabilities, and much more about outside circumstances and situations. She’s pretty confident in her own judgement, and because she’s capable of doing very quick thinking and seeing all possible outcomes in a short space of time, her judgements are usually good and sensible. The times when Susan comes apart are when there is no obvious right judgement – when she cannot take over and make everything right, because circumstances are outside her control. Those are Susan’s worst fears coming true.
As I say, she’s someone who’s hampered not by any lack of confidence in herself, but by her ability to see worst-case scenarios. It makes her over-cautious, scared of risk, and at times lacking in understanding of people who either can’t see the same thing, or are able to see it but continue anyway. Her preoccupation is with keeping everything safe, ordered and comfortable (with the emphasis on safe), and that blinkers her sometimes into seeing the world only from her own particular perspective. She struggles to see that there might be times that risk is justifiable, and she also struggles with the whole idea of imagination that’s so central to the series. Unlike the others, Susan doesn’t find much comfort in flights of fantasy, because if Susan lets her imagination go, it shows her all these unpleasant and nerve-wracking possibilities. She much prefers to stay within the safety of her own perimeters, the ones she’s carefully created and maintained herself, and she can get irritated when people try to drag her out of them.
Susan’s development as a character is less noticeable than some of the others, because a lot of it is about growing into herself. The ways she thinks and acts aren’t as unusual in someone in their mid-teens as they are in a ten-year-old. But she also gains a more developed sense of perspective, and a more nuanced view of the world. Her gifts (and they really are gifts) are the things that enable all their adventures, and I think Susan learns to see that, and therefore begins to find ways for them to enable her personally, instead of limiting her.
But I think that one of the most important things in Susan is that she learns to see the value in other people and their differing skills, priorities and views on the world. I can’t imagine the Susan of Secret Water being nearly as dismissive of Titty’s imagination (or dismissing things Titty claims to have seen and heard as only imagination) as the Susan of Swallows and Amazons is. Her relationship with Bridget is another lovely example of Susan growing kinder and more tolerant. And that’s going to be very important to Susan in developing adult relationships, because at some point (and I don’t think she’s quite got there even by the end of the series), she’s going to have to learn how to depend on other people, not just be the one everyone depends on.
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Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
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Why training on communication skills is necessary Explain in detail
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Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
0 notes
Text
What are the Key Features of SnapComms that Benefit QHN Discuss
For Assignment Solution Contact
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Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
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0 notes
Text
Some experts believe that over 90% of communication is non-verbal.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
c p�;��
0 notes
Text
Several years ago, Brittany Brown completed a major undertaking.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
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9422028822
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Nonverbal communication is the single most powerful form of communication Justify your answer
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
a","se�;:��
0 notes
Text
How the Business communication, report writing skills can be enhanced Give your comments
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
,��q�
0 notes
Text
Give your views on the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
-ߓ��`�
0 notes
Text
Do you believe that communication skills are an important part of your relationships
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
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Text
Discuss the tips for Understanding Nonverbal Communication
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
an>
0 notes
Text
Discuss the tips for Understanding Nonverbal Communication
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
an>
0 notes
Text
Dedicated Message Administrators - While IT has total access to SnapComms
For Assignment Solution Contact
Casestudyhelp.in
9422028822
Business Communication
Case Studies
CASE STUDY (20 Marks)
Do you believe that communication skills are an important part of your relationships and that good relationships are significant for a happy life? However, you’re not sure where to start to improve your communication? Improvement of communication skill is
necessary for better relationships at home and work It can be so frustrating when you struggle to get what you want to say across to someone important. And equally distressing when you know you battle to be in your best state to listen and be open to hear what they have to say. This series of courses will take you on a journey to put the building blocks in place for a strong foundation for effective communication, and develop your skills that are needed for relating to others to build relationships. For the past ten years I – and my clients – have been applying this communication model and enjoying more freedom to express ourselves, and noticed how our empathy and compassion have grown as we become more understanding, more understood and able to handle the complexities of interpersonal communication. Imagine being able to pick up where the mis-communication is happening, make the necessary adjustments that are within your control, and get your message across more often while also understanding others more easily. Would that be useful? Would that improve your relationships? By unpacking the complexity of communication we can simplify it, and then you’ll know how to develop your communication skills.
Answer the following question.
Q1. Why training on communication skills is necessary? Explain in detail.
Q2. Give your views on the case.
CASE STUDY (20 Marks)
Some experts believe that over 90% of communication is non-verbal. It’s important because very few people can consciously manipulate their non-verbal cues. We’ve all had that feeling that something isn’t all it seems to be when interviewing someone or chatting with colleagues. That’s because non verbal cues either support or contradict spoken messages. Even the pace or style of speech contributes to the non-verbal equation. It’s more than just body language. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. Nonverbal communication ranges from facial expression to body language. Gestures, signs, use of space and pace or information delivery. Here are several tips for improving your reading of nonverbal information. No matter your position at work, improving your skill in interpreting nonverbal communication will add to your ability to share meaning with another person. Correct interpretation of nonverbal communication will add depth to your ability to communicate. •Recognize that people communicate on many levels. Watch their facial expressions, eye contact, posture, hand and feet movements, body movement and placement, and appearance and passage as they walk toward you. Every gesture is communicating something if you listen with your eyes. Become accustomed to watching nonverbal communication and your ability to read nonverbal communication will grow with practice. •If a person’s words say one thing and their nonverbal communication says another, you should listen to the nonverbal communication – and that is usually the correct decision. •Assess job candidates based on their nonverbal communication. You can read volumes from how the applicant sits in the lobby. The nonverbal communication during an interview should also elucidate the candidate’s skills, strengths, weaknesses, and concerns for you. •Probe nonverbal communication during an investigation or other situation in which you need facts and believable statements. Again, the nonverbal may reveal more than the person’s spoken words. •When leading a meeting or speaking to a group, recognize that nonverbal cues can tell you: –when you’ve talked long enough, –when someone else wants to speak,
Answer the following question.
Q1. “Nonverbal communication is the single most powerful form of communication” Justify your answer.
Q2. Discuss the tips for Understanding Nonverbal Communication
CASE STUDY (20 Marks)
Dedicated Message Administrators - While IT has total access to SnapComms and can communicate with staff in both hospitals and issue emergency or back-up communications, they have also set up different administrators with varying levels of authority that can create and send desktop messages for PCs located in their own department or hospital. Message targeting based on Active Directory settings - The QHN team have created groups in the SnapComms database using Active Directory in order to expedite the communication of emergency events and administrative updates. Technical Services’ approach has been to empower the different administration and clinical areas of the hospital and provide them with training, reports and templates and give them access to use SnapComms as they saw fit. Ghasemi explains, “We provide a tool for them and how they use it and what they use it for is based on their need.” SnapComms messages now preferred over e-mail - SnapComms messages are preferred by Queens Health Network staff over emails. Ghasemi says that, “Especially the administration thinks it is an effective way of communicating with the rest of the population.” No surprises - Ghasemi is pragmatic when considering the benefits of using SnapComms in an Hospital environment. He says, “It hasn’t surprised us in a bad way. I expected this tool to be very effective and it is.” Speed and targeting of hospital communications- The ability to target messages to certain groups of staff or clinical applications has had significant advantages and when a system goes down unexpectedly time is of the essence. “One of the major benefits of this system is real-time.” Ghasemi says that, “You have a lot of control over when, who and how to send these messages to.
Answer the following question.
Q1. What are the Key Features of SnapComms that Benefit QHN? Discuss.
Q2. . Give an overview of the case.
CASE STUDY (20 Marks)
Several years ago, Brittany Brown completed a major undertaking. As a young, ambitious public-affairs professional, she took it upon herself in 2008 to learn how to develop a strategic communications plan for her employer, the Norfolk, Va., district of the U.S. Army Corps of Engineers. “It was all on-the-job training, ” says Brown, now 29. “I was learning as I was going.” Though happy with the results, Brown knew she needed further instruction to take her business writing skills to the next level. So she enrolled in a strategic communications class in 2010 at Georgetown University’s Center for Continuing and Professional Education (202-687- 7000). “That course really solidified some of the things I had learned and helped to strengthen my skills, ” she says. “And it impacted my career in a positive manner for sure.” She now works on the marketing, branding and communications team at NPR, and she’s back at Georgetown teaching writing for social media. In today’s era of hash tag-heavy tweets, abbreviation-filled texts and quickly dashed-off emails, you might not think it matters if your written communications have lots of typos and no punctuation. But in the business world, good writing still counts. The way you come across on paper or on the computer screen can impact everything from landing a job to securing a promotion. “We all make assumptions, ” says Anna Mauldin, product manager in the leadership and development division at Management Concepts (888-545-8577), which offers courses on business writing, grammar and other topics at its downtown D.C. and Tysons Corner locations. “Poor writing could lead people to believe that you don’t have attention to detail or to question your competence or ability to do a job.” It can also hold you back in your career. “You can make it to a certain level without having great communication skills, ” says David Lipscomb, interim director of Georgetown’s Writing Center and assistant professor of teaching at Georgetown, who taught the course Brown took. “But you certainly cannot make it to top management without being a good communicator.” If you get tripped up by things like using the passive voice or organizing your ideas, there are lots of writing courses out there that can help. They range from daylong sessions to longer certificate programs offered via open enrollment. You can also find custom classes for specific workplaces. (See sidebar for some examples.) In them, students might cover how to use a comma, how to structure a report or how to write concisely.
Answer the following question.
Q1. How the Business communication, report writing skills can be enhanced? Give your comments.
Q2. Give an overview of the case.
For Assignment Solution Contact
Casestudyhelp.in
9422028822
ormal a����T*
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