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innojar · 1 year

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What Can You Do With The WhatsApp Business API And What Are The Limitations?

WhatsApp Business API has revolutionized the way businesses interact with customers. With this technology, businesses can now send messages, share images and videos, and even receive payments in a secure and efficient manner. But what are the limitations of this technology? Find out more in this article where we discuss the capabilities of WhatsApp Business API and its limitations.

What is the WhatsApp Business API?

The WhatsApp Business API enables businesses to interact with their customers through the WhatsApp messaging service. The API allows businesses to send and receive messages, track message delivery, and manage customer interactions. The WhatsApp Business API integration is a powerful tool that can help businesses improve customer service and operations. However, there are some limitations to the WhatsApp Business API that businesses should be aware of.

What Can You Do With The WhatsApp Business API?

The WhatsApp Business solution providers allows businesses to send and receive messages on WhatsApp. The API can be used to create, update, and delete contact lists, as well as to send and receive messages. The WhatsApp Business API has a number of limitations, including the following:

Businesses can only send messages to contacts who have opted in to receiving messages from the business.

2. The WhatsApp Business API pricing cannot be used to send promotional or marketing messages.

3. Messages sent through the WhatsApp API to send message must be personal, one-on-one messages between a business and a customer.

Limitations of the WhatsApp Business API

The WhatsApp Business API is a great tool for businesses to communicate with their customers, but there are some limitations to what it can do. For example, the API cannot be used to send promotional messages or spam. Additionally, it is not possible to send automated messages using the WhatsApp Business API. Finally, the best WhatsApp api provider is not currently available in all countries accept India.

Conclusion

In conclusion, the WhatsApp chatbot for ecommerce business can be a great tool for businesses to reach customers seamlessly and efficiently. It is easy to set up, has powerful features such as automated messages and customer segmentation, and it is secure and compliant with data privacy regulations. However, it does have some limitations in terms of message length, attachment size, location sharing etc., so make sure you understand these before getting started. With a bit of patience and understanding of the restrictions in place, the WhatsApp Business API can be an invaluable asset for any business looking to reach its audience quickly and effectively.

#whatsapp business api #whatsapp business solution providers #whatsapp business api integration #whatsapp business api pricing #whatsapp api pricing #whatsapp api pricing india #whatsapp api cost #best whatsapp api provider in india #whatsapp api to send message #whatsapp chatbot for business #whatsapp chatbot for ecommerce #chatbot for whatsapp #whatsapp bot

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xceltecseo · 1 year

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Ample – A Personalized AI Video Bots for Sales Automation

The next-generation chatbot AMPLE, an AI-driven video bot, was created by XcelTec to help you effectively communicate with the market. By enabling the customer to communicate with your sales and customer care teams via video chat and screen sharing, AMPLE fills the gap between the two.

Artificial intelligence and chatbots are the most potent tools for any organisation. Businesses currently use chatbot technology to increase customer satisfaction, cut costs, and automate sales.

The current hot topic must be sales automation. The ability of chatbots to offer immediate assistance and customised services in some situations has been demonstrated. When it comes to resolving client questions, common service requests, or finding the correct goods and services, chatbots are incredibly beneficial, but video can boost their efficacy even further.

What are AI Video Bots?

An upgraded version of a chatbot is a video bot, which displays a video of a person to website users. As they encourage customers to take action, whether on the website or the app, it enhances customer support & personalisation and boosts conversion rate.

Sales Automation & Video Bot

More than 50% of sales efforts are carried out using automated tools and software. This raises it to a new level because artificial intelligence is used to oversee the sales automation.

Consider the following scenario: You are looking for a black colour handbag, and one of your friends suggests a store or online that worked well for her. You were contacted by a sales representative who gave you directions to the store where you must go to make the purchase.

And let's give you a good name, AMPLE, if we're going to do this.

What is AMPLE?

AMPLE is a customised AI video bot created by XcelTec. With ample, all you need to do is visit the website or mobile app, and a sales representative will guide you toward the products you want by screen-sharing through the video bot. You can then easily purchase any products from the comfort of your home. There is no need to shop or surf continuously; staying home is more convenient for everyone.

While chatbots (AMPLE) and other modern tools have advanced personalisation, video bots enable organisations increase sales, boost brand loyalty, strengthen customer relationships, and communicate with customers in ways they perceive to be relevant to them.

Let’s Understand How Ample Works:

Why Video Bots are The Feature?

Many organisations are interested in video bots, and they use them to automate their operations and provide customers with richer experiences. It has a sizable fan base, and even businesses are coming up with similar concepts. A few initiatives have been successful thanks to AI video bots.

Make your offline sales team online: By using video bots, you can bring your offline sales force online and enhance the likelihood that website visitors will call your online sales representative.

Screen Sharing:Customers that use video bots can comprehend the features of the products, increasing the likelihood that leads will be closed. Salespeople can share a preconfigured widget with clients during the interaction to elicit specific information from them. By sharing and educating users through screen sharing, video bots encourage customers to take action.

Easy and efficient sales:We may easily remove complexity with the aid of video bots while continuing to raise the calibre of sales. Managers can communicate with sales representatives, view the leads, and follow up on the transaction.

Change in customer service expectations: A consumer can avoid setting up a demo of the product or service they require with the use of a video bot. Customers just browse the website, communicate with agents via a video bot, and complete their tasks.

Ease of developing and deploying: Yes, as technology advances, businesses are quickly developing new video bot implementation strategies.

Personalized sales: Well, data is gathered and modified for video bots to cover the crucial feature of customization. It is simple to improve data usability with the aid of consumers and demand estimates.

The Bottom Line:

As chatbots rapidly advance in importance to the user experience, it is evident that visual video chatbots are the way of the future for this technology. The shift to video bots will be a radical one, with the bots continually shifting from conventional text-based understanding to fully visual interactions.

Visit to explore more on Ample – A Personalized AI Video Bots for Sales Automation

Get in touch with us for more!

Email us at:- [email protected]

#AI video bot app development #chatbot development #ecommerce chatbot #interactive video bot mobile app development #Video bots #personalized AI video bot #AI Video Bots #Mobile app development #visual chatbot

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artificialintelligencechatbot · 2 years

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https://cense.ai/blogs/5-Ways-Chatbots-are-Helping-the-Healthcare-Industry

5 Ways Chatbots are Helping the Healthcare Industry

Technology is restructuring the healthcare industry. Constantly evolving technology is completely changing the communication methods and patterns between patients and doctors. Moreover, technology is also reforming the way of administering care to patients. Artificial intelligence and chatbots are one of the most potent vehicles for transforming the healthcare industry.

Is it true that chatbots are being used widely by healthcare professionals? Chatbots can easily maintain conversation with patients and can find solutions. Technologies to facilitate smooth communication between support team and patients were already there but the industry strongly felt that automation was needed to take it to the next level. Chatbots helped in the scalability of the much-needed support systems and patient engagement.

As per research by Gartner, by 2020, approximately 50% of medium and large businesses will use Chatbots to smoothen and optimize their operations.

Healthcare Industry is widely using Chatbots Diagnosis is an impressive feature of Chatbots. Symptom-based diagnosis of many Chatbots helps the patients by enabling them to receive instant answers for their queries regarding general health and ailments. Some other remarkable features work as digital therapists by asking leading questions from patients. The patients open up to these digital therapists as these are programmed to mimic human conversation.

Chatbots are meticulously designed to imbibe and internalize from thousands of interactions in order to improve the accuracy of their disease recognition. The prime objective is to be able to help people in lesser time and for lesser money as compared to a healthcare professional.

Chatbots are helping practitioners in providing persistent support to their patients between two sessions. It is now much beyond just responding with the automated text. Technologies like Chatbots, telehealth, IoT, and others along with smartphone usage are making a significant contribution towards market growth in the healthcare industry. Patients are now being attended initially by Chatbots; after this initial step, the Chatbots will determine the right healthcare professional and refer these patients to them.

We need to agree and accept that Chatbots are yet to operate at a true human level. All the current systems are still learning and hence errors cannot be denied. Most of the modern Chatbots are just text-based and are unable to recognize voices or pictures yet. With advancement in technology, the recommendations become specialized and more accurate; Chatbots could save millions of dollars on visits and associated costs in future.

According to a prediction from Grand View Research, the global Chatbot market will reach 1.25 billion dollars by 2025, with a CAGR of 24.3 percent.

Let us understand the usage of Chatbots in detail: The main purpose of Chatbots is to provide seamless platform to facilitate conversation between healthcare professionals and patients.

Customer Service If you are on any website or application to find out guidance on basic health issues, chatbots are available to help you navigate through various screens to find your solution. You may soon experience that chatbots are scheduling appointments, providing reminders, providing online prescriptions and changing the same as per the diagnosis. There are various privacy policies and guidelines like HIPAA to be followed as well.

Patient Engagement Patient Engagement is very important and these days automated technology is being used to retain communication between patients and healthcare providers. Chatbots are used not only for capturing data but also for addressing the patients' concern for their healthcare management. Moreover, these Chatbots are limiting the calls by solving maximum queries through chats. One of the challenges was to be available and accessible for the patients round the clock but with the help of Chatbots, it has become manageable for healthcare professionals.

Healthcare professionals believe that a properly calculated effort towards using the technology at the fullest can help in improving the engagement.

Order of Treatment Chatbots cannot help in providing treatment as yet but these are very important to manage the order of treatment. You can also expect these to turn out to be routine steps for the patients in the healthcare industry. AI-based Chatbots can help healthcare professionals to understand the health issue of the patient and then plan proper personalized care. Professionals can easily set the priority patient wise and as per their respective illnesses. Integration of Chatbots with the EMR data can help in creating real-time information about the health of the patients. Apart from just using the Chatbots for communication, the platform can also provide other services like lifestyle management, pre and post-discharge management, pre and post-surgery management, educating the patient, etc.

Managing Emergencies Emergencies are absolutely normal for healthcare and in such situations, correct and prompt diagnosis is crucial. During such situations, the healthcare professionals and specialists will be able to provide immediate help and take well-informed decision if they can easily access the required patient information. Chatbots are used for internal record keeping in the healthcare industry. These Chatbots are able to immediately furnish crucial patient information such as prescribed and administered medication, check-up reports, allergies etc.

Chatbots drastically reduce the time healthcare professionals would spend while searching in a patient record system. Chatbots can finish these tasks in much lesser time as compared to human employees and the best part is that there is no scope for human errors in case of emergencies.

Research and Data Research is important, so is the historical and patient data. In order to harness the data power, machine learning is used in various parts of the world. It helps in analyzing the information and transmitting the same to improve the care. Healthcare professionals can make use of the relevant research papers and its output for any particular ailment. Chatbots also help in interpreting and understanding these data faster to present it to the professionals. The automated system can easily provide accurate recommendations for the professionals for their patients. Automation and categorizing information to deliver relevant data can help in providing personalized treatment to the patient.

CONCLUSION Presence of Chatbots in the healthcare industry is realty and the trend is growing fast. These Chatbots will be solving common issues and help people receive the required support and communication. Moreover, they will also be logging and accessing all data, maintain good health management and will be taking well-informed decisions. Presently, we can see that the chat system framework is quite strong and the trend is not going to fade. It's all about technology implementation.

With improvement in artificial intelligence and social connectivity, Chatbots will be transformed into the most preferred device to solve people needs.

#artificial intelligence chat bot #Chatbot for Ecommerce #AI Virtual assistant #chat bot services

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dergarabedian · 2 years

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Comercio electrónico: claves para crecer en el segundo semestre de 2022

“Vender en Internet ya es fácil, el desafío está en cumplir con la promesa de la venta”. La advertencia proviene de Diego Gorischnik, director general ejecutivo de e.tres, una empresa proveedora de plataformas de comercio electrónico con operaciones en la Argentina hace 10 años. (more…)

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#Argentina #bots #chatbots #Claves #Comercio #Comercio electrónico #Diego Gorischnik #e-commerce #e.tres #eCommerce #Hot sale #Internet #iProfesional #Live Shopping #México #Perú #Phygital #semestre #Uruguay

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botgochatbot · 2 years

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Use of Chatbot in Digital Business Transformation | How chatbot help Business to save Time And Money

Want to know what all the fuss about chatbots is. Here's some information about botgo's product. Our product, botgo, is a smart messenger bot that communicates directly with customers and answers their questions. Our AI-powered chatbot can answer FAQs, find products, collect payments, schedule appointments, answer common queries, and lots more! 𝗙𝗼𝗿 𝗺𝗼𝗿𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗩𝗶𝘀𝗶𝘁 𝗨𝘀: www.botgo.io 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀:+91-9650708766

chatbot #botgochatbot #artificialintelligence #chatbots #ai #chatbotmarketing #machinelearning #chatbotdevelopment #digitalmarketing #chatbotmessenger #technology #marketing #chatbotexpert #chatbotdeveloper #business #chatbotcompany #chatbotbuilder #bot #digitaltransformation #chatbotagency #chatbotfacebook #bots #customerservice #voicebot #digital #software #datascience #customerexperience #ecommerce

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magpies-gold · 10 months

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I attempted to order a couple of shirts and tarot card packs from Welcome to Night Vale because yes, I’ve gotten back on that bullshit again - I’m back up to 2016 and listening to it on my walks to work, which functions about as well as a cup of coffee to wake me up, let me tell you.

In hindsight, I should have known that box would be cursed. It’s Night Vale.

If you enjoy long tumbles down several flights of stairs, read on.

It started innocently enough. I ordered and remembered during checkout that oh yeah. I’m going to Spokane at the end of the month. And I’m in Canada. There’s a good chance it’ll be a little slow to get here and the arrival time might be while I’m away. Okee doke. Work address it is. DHL eCommerce usually turns into Canada Post and Canada Post does a daily delivery to our front door, where my whole department is located. If it looks like it’ll happen during my vacation, I’ll just tell my co-workers to watch for it. Easy pease.

Time passes. My box clambers across the US to the border.

Hurdle Number One: You owe duty fees! announces my tracking app. Check your email to pay. :D This is in the morning on my way to work, less than a week out from my trip.

I do. No email. I check junk, I refresh, I squint at time stamps. I scour their page for links. I think “Don’t they usually either send a letter after delivery or just demand cash at the door?” But this has all the indications that I have to pay now or it’ll be sent back. Exception. Held for payment. I am stupid and obsess over this while walking to work, listening to Night Vale with half an ear and having to rewind Cecil because my brain is occupied. I nearly get run over by a bicycle and it’s coincidentally ridden by a co-worker. He comments that I look especially unhinged today. He’s right. I keep plugging away trying to solve the labyrinthine maze that is DHL’s customer service department.

My tracking number doesn’t work in any of the Help Me boxes. The chat bot doesn’t know what a duty fee is. It finally barfs out a phone number. That’ll work. I pray it’s not a robot on the other end and continue to work.

While waiting for the kettle to heat up on my break I take a quick spin outside with my phone to call customer service.

To my briefly pleasant surprise, the wait on hold is less than five minutes and it is, in fact, a pleasant human voice on the other end. The conversation is quick “Didn’t get the email.” “Junk mail?” “Nope, nothing.” “You can wait until it’s delivered by Canada Post and pay then.” “This really looks like it’s being held, though…” “It should still go through but otherwise I have an email for you.” “You can’t like… transfer me?” “No. Just email and they’ll resend the instructions.”

Labyrinthine!

An ambulance blares by. I wince. I also have no pen. Uh. Speaker phone, apologies for the traffic noises, and frantic tapping into my Notes app while cursing autocorrect. The email is cryptic and long but I get it written down. Thanks, g’bye.

For the record, once I sent the email, things went smoothly. It worked. They resent the email, I paid the whopping $12, and then my tracking updated to say it would continue on to me. Whew. Good. I await the Canada Post tracking number.

Hurdle Number Two: This is where the package started mutating, I’m sure. A Canada Post tracking number appears!

…. and then an Intelcom tracking number appears.

And then my DHL original tracking number duplicates itself saying it’s being sent back to the states? But the original one is still on its way to me… How did my box become at least three boxes?

I blink a few times and just… track them all to see what’s going to happen.

At this point I’ve got to leave for Spokane so I just ask my co-workers to keep an eye out and I leave it up to the fates.

Canada Post never budged. Nothing happened. The duplicate DHL package did move, and eventually returned all the way back to the sender. I don’t know what that was to this day. The Intelcom package identified itself as coming my way with a little email and a link to add delivery instructions and so I thought “You. You are the real one. Found you.” I know Intelcom delivers on weekends and I don’t want to inconvenience anyone and this has started to get to where I don’t want to leave any details up to chance, and so in every instruction box I can find, I note that it’s a business address, give the hours, and the times we’re open. Please deliver to reception. On weekdays. Please.

I once again give it up to the fates and enjoy my weekend.

Hurdle Number Four: Intelcom is Jared, age 19, who never learned how to read. On Sunday morning, the final day of Mysterium, on what is a long weekend in Canada because of Canada Day on the 1st, I get a happy little email.

Package delivered!

….

How.

I open the email. I scroll down. There’s a photo. Of my box.

On the lawn.

Outside an obvious office, smack dab in the middle of a three day weekend, beside a street that harbours half the city’s traffic.

A safe location, they say.

A safe location.

The same way that a toddler on the train tracks is in a safe location. Certainly!

And I am in another country.

I make a noise that startled all thee cats in our friend’s house.

My co-workers are heroes. I thankfully have my supervisor’s cell number and she actually checks her phone, unlike me. She knew about the box. I send her the photo and just “Those absolute MAD LADS. Heeeeeeelp!”

By sheer luck another co-worker was not out of town on that glorious warm weekend and was able to swing by and rescue my box.

I enjoy the last day of the convention with a slight eye twitch.

Finally … I get home. I go back to work. I retrieve my hard earned box. Finally! I don’t open it at work. I carry it home. Whatever. It’s in my hands now and I’m going to enjoy opening it. I go the long way to meet my boyfriend at his work and then we go back to our abode.

We talk about the box adventure. We laugh about it. We both decide that Friday would be a good day to wear our new shirts. It’s going to be great.

At home we plunk it down. Tim gets a knife. He opens it.

He blinks.

What?

Um, he says.

Oh no.

And I look over his shoulder…. and I don’t see shirts. Or cards. I see…

Sleep masks. Sleep masks in fancy plastic boxes all neatly tucked together. They’ve got a sea creature on ‘em.

My box has mutated into someone’s fuckin’ Manta Sleep order. My box has escaped. My box has fled and framed an innocent bystander for its crimes. We got the wrong man, boys!

And I swear I can just about hear Cecil narrating this whole thing if I listen really, really hard.

It’s a three part tragedy. One of the shirts I wanted is out of print now. I contacted support and they offered me my pick of any others in its place, which was nice. Thank you Lucid John, that is quite a name. I paid customs fees and probably will again on box two, but such is the way.

And I think I lost a part of my soul there. Maybe that’s what was in the mystery third tracking number.

Basically if anyone in the world finds where the fuck my Night Vale shit went, could you send it home? I’ll trade you some sleep masks.

They’ve got a sea creature on ‘em.

And be careful when ordering from Night Vale.

#welcome to night vale #topatoco #dhl #package woes #my mail went to hell #it’s in the mud #still in the mud

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leads-view · 3 months

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The Role of Mobile Responsive Design in Landing Page Optimization

When it comes to managing an effective search engine optimization (SEO) strategy, few faux pas can be as detrimental as duplicate content. Although not penalized by Google directly, duplicate content can significantly affect your site's SEO performance. This blog post will delve into the impact of duplicate content on SEO and offer effective strategies to address and avoid it.

Duplicate Content: A Saboteur of SEO

Duplicate content refers to substantial blocks of content within or across domains that completely match other content or are appreciably similar. This can be either a result of careless copy-pasting or simply reusing content elements extensively across your site.

It may seem harmless on the surface, but duplicate content can be damaging to your SEO performance in several ways:

1. Dilutes Link Equity: When multiple pages have the same content, external sites linking to your content may link to several versions instead of concentrating on a single page. This dilutes the value of inbound links, weakening the ranking potential of your content.

2. Wastes Crawl Budget: Search engine bots have a finite resource - the crawl budget - which dictates how often and how many of your pages are crawled in a given time. If a large portion of your site hosting duplicate content, search engines could be wasting their time crawling multiple identical pages instead of discovering new or updated content.

3. Confuses Search Engines: If you have multiple versions of the same content, search engines can get confused about which version to index or rank for query results.

Addressing Duplicate Content: Best Practices

Armed with the understanding of potential problems caused by duplicate content, let's explore some methods to address and prevent such issues.

1. Use 301 Redirects

When you move a page or permanently replace it with another, make sure to implement a 301 redirect - essentially a change of address note to Google - to prevent multiple versions of the same page from existing.

2. Utilize the Canonical Tag

The canonical tag is a piece of HTML code that tells search engines which version of a page you want them to treat as the 'official' one during indexing. It can be especially useful if you have multiple URLs with similar content.

3. Carefully Craft Your Content

The best way to avoid duplicate content issues is to create original and unique content for each webpage. Avoid copying and pasting content across pages, and if you need to quote or reference external content. Make sure to do so in small volumes and include proper attributions.

4. Manage URL Parameters

URL parameters like click tracking and certain eCommerce functions can create a vast array of duplicate content within your domain. Make sure to manage these parameters correctly and consider having them excluded from search engine crawling if necessary.

5. Be Cautious with Syndicated Content

If you syndicate your content - that is, allow others to republish your posts. Ensure that they link back to your original content. And use the canonical tag to acknowledge the source page.

#EngageYourAudience #SocialStrategy #SEO #SearchEngineOptimization #KeywordResearch #OnPageSEO

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cindylouwho-2 · 11 months

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RECENT NEWS, RESOURCES AND STUDIES, Etsy & Google, early June 2023

Since I have been writing so much in detail about Etsy happenings lately, I didn’t have time to write my usual news summaries. Better late than never, here is what has been happening on Etsy and in the SEO world in general for the past few months.

The bad news is I am on a 2-week road trip as of June 14th, so you may not get the rest of the ecommerce, social media and other news until into July, but I will do my best to get some work done in the car each day without an internet connection.

Don't forget you can always follow me on Twitter or on LinkedIn to get more timely updates.

TOP NEWS & ARTICLES

Etsy sellers in the EU can opt out of Offsite Ads. In fact, even shops from Switzerland can do so. The UK is not currently included, and no one knows which EU law makes this possible. If Etsy gives you trouble when you try to opt out, keep pushing.

If you ever thought Etsy wouldn’t put your shop on payment reserve, did you know they did it to Katwise? From numerous other reports in the last month or two, Etsy is now putting more shops on reserve for very small increases in recent sales, and plenty of other bizarre reasons. One seller contacted me because the now-on-reserve shop had been empty and unused since May 2022! I’ve updated my blog post with some new details, and have a new list of potential factors. Please let me know if you have recently been put on reserve and if any of the factors - known or suspected - apply to you.

I’ve spent the past few months researching how Etsy’s seller protection plan works in practice, and yes, there are some things you can do to reduce the chance of losing money due to Etsy’s new rules.

ETSY NEWS

In a disturbing development, Etsy sellers in India now must use Etsy Labels for all domestic orders. Unfortunately, I don’t expect this will be the last country Etsy does this for, as Etsy is already making it difficult for people in other countries to mark orders as shipped. Anyone experiencing this issue can avoid it by using the app, by buying labels on sites with automatic integrations with your shop (so the order is marked shipped immediately), or by trying this tedious workaround on every order.

As I previously reported in beta, Etsy introduced a “Make an Offer” option for US vintage sellers in April.

Etsy is pulling the usual last-minute attempt at complying with new laws by having some sellers re-verify info before the INFORM Act takes effect in the US.

Etsy’s Annual Transparency Report shows that their technology is mostly flagging items that aren’t prohibited on Etsy, even after a few years of adopting this automated approach. I cover it in detail on Tumblr. If you are interested in how search is working these days, definitely read my post! This could explain some items suddenly getting no views.

Speaking of which, the latest glut of bot takedowns involved several different areas:

handmade items, often best sellers from successful shops. Some have not been successful getting the listing reinstated after several days of trying

drug paraphernalia, usually for items that aren’t even remotely drug-related

listings making medical claims, which now includes mentioning the FDA. Read the updated Medical Claims policy here.

Despite this supposed increased effort of Etsy policing the site, the counterfeit accusations against the Etsy marketplace continue to percolate through the media and blogosphere, with some noting that both counterfeit and basic reselling [Glossy; soft paywall] hurt genuine handmade and vintage sellers. If you prefer video on the Citron report, here’s one from Yahoo. Then this Washington Post article [gift link; no paywall] got a lot of attention regarding dropshipping and how you can get a lot of the same things cheaper on Alibaba; there was also an investigation in the UK that came to the same conclusion.

Etsy even addressed the negative media attention in the first quarter report, which I covered on Tumblr as usual. In case you missed it, the fourth quarter of 2022 is here.

If you use abandoned cart coupons, note that many shoppers are now receiving them within a few hours of carting your item.

Some sellers - mostly but not all in the UK - discovered they could no longer use the shipping carrier option “Other” on their listings around May 12. Listings already using this option cannot be edited or renewed with more than a quantity of 1. Etsy Support has told many of them that this is intentional, and that they will need to select listed carriers - but Etsy does not offer some of the common Royal Mail or other carrier options in their coding. This removal also prevents sellers from using extended delivery dates when the official ones are too optimistic, putting them at risk of forced refunds under the Purchase Protection Program.

Canadian sellers now get reduced Tracked Packet (US) rates for Canada Post through Etsy Labels, but there are several problems with the offer. It’s only available to people with Solutions for Small Business accounts (many sellers have commercial contracts, which are not eligible for this deal), but the labels purchased no longer count towards Solutions for Small Business tiers. That means you will eventually end up paying more for your non-US labels, and for your labels for other platforms and your website. It therefore isn’t useful for bigger shops that sell to more than the US, or sell through multiple channels. Also, it appears that you can get a lower rate at Canada Post counters, as well as through eBay as of April 27th. And even if you don’t use any of those sources, tracked packet to the US has been only marginally more expensive than small packet since September, so make sure you compare prices before opting for the untracked method.

Etsy has reintroduced its wedding registry, and included the latest wedding trends in the blog post. This should work better than the first time they did it in 2012, since Etsy now has many more items sold in multiples that can be on dozens of registries without selling out.

The old Etsy seller app was removed from app stores by May 23, and eventually it will not work any more.

As mentioned in a previous update, now that Etsy has brought on “tens of thousands” of new sellers in India, they are working on attracting buyers in the country. In India and interested in opening a shop? Etsy has a specific “how-to” page for you.

A new listing page is currently being beta tested and should be available to all sellers now, but you can opt out if you have it.

Etsy Up was held in mid-May, and all of the sessions are available online now. Most of it is rather bland advertising for Etsy, although new sellers may learn some things.

The somewhat-depressing story of how one tech writer managed to open an Etsy shop in a week with all AI-designed artwork and print on demand services. “I created a series of four retro-futuristic puzzles. The MidJourney prompt was merely this: retro-futuristic. The results were just so good that I decided to use them as-is.” Note this still took a lot of editing and time, plus skill with the AI-art generator used.

Reminder that Etsy knows it doesn’t have to keep every seller happy, just most of them [Fortune; paywall]. Josh Silverman said "...with 5.4 million sellers, no matter what you do, you’ll find 100,000 sellers that aren’t happy... We’re trying to create an ecosystem with the right incentives so most of our sellers can succeed." [my emphasis]

SEO: GOOGLE & OTHER SEARCH ENGINES

Chat bot/AI search is the SEO hot topic of 2023 so far, but the commentary varies widely, and offerings are changing almost daily. Therefore, I will provide very few articles on the topics for the foreseeable future, since they are often going to be out of date by the time you read them. A few exceptions this time around:

One author suggests that AI will change SEO by making social media and question answering more important.

Google is building a new AI search engine, while adding new AI features in the existing engine.

“If your content isn’t better than what AI can produce, it’s not worth making.”

There are currently at least 7 types of queries that Google doesn’t use AI chat to respond to. [Twitter thread]

You can use Chat GPT to build Chrome extensions that complete SEO tasks and functions [I admit I can see this sort of thing being very useful for those of use who aren’t pro coders]

This post lists 7 good sources of AI news.

Since so much has happened since my last news summary, you may want to skim through update lists to make sure you didn't miss anything. Everything important that happened with Google in February is covered here (by Search Engine Roundtable), and here is March, then here is April, and finally, May.

Google’s March Core Update saw big increases for some shopping sites, including Amazon and eBay, plus media and government sites. Etsy seems to have dropped a fair amount, but this is just one study. Poshmark was also down.

Want your images to show up in regular Google organic search (as opposed to Google Image search)? The quality of the page as well as the image itself can be important. The number of photos or images on the page may contribute.

Ecommerce SEO is both the easiest and the hardest it has ever been right now. You need to do more than just post products. [slide deck]

Google updated its advice on linking, to now include advice on anchor text (aka link text) and internal links, among other changes.

Title tags - the words that show up as your page title on Google and in the browser tab - can affect clicks beyond just keyword use.

Want to show up for Google’s featured snippets? (They’ve changed recently) You may need to edit the page in a few different ways.

Just 16 companies (and all of their subsidiaries) control most of the top-ranking pages in Google searches. This is an old study with newly-updated information.

A lot of small business owners ask me what “keyword difficulty” really means. Part of the problem is that different tools calculate it differently. [article has tips on how to approach the issue] On the same topic, don’t forget Bing’s keyword research tool when you are trying to find new keywords. There are 15 other free keyword tools in this article. [I always recommend Keywords Everywhere and TagCrowd] And here is a searchable site for all sorts of SEO tools (some are paid tools).

Google’s Search Off the Record podcast took a look at moving websites, and the possible SEO issues, with solutions. [podcast and pdf transcript] Here’s a different post with a checklist for site migrations, in case you have one coming up.

#EtsySellerNews #Etsy #SEO #search engine optimized (seo) articles #EtsySeller #ecommerce

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diginyze · 2 months

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Intelligent AI-powered chatbots at your service. Meet your virtual smart sales assistant - always ready. Take your customer service game to the next level with Diginyze eCommerce AI.

#ecommerce #marketing #blog #digitalmarketing #chats #customer service #bot

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sensationsolutions · 1 year

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What is ChatGPT? Top Capabilities and Limitations You Must Know

ChatGPT is a large language model developed by OpenAI that can understand natural language and generate human-like responses to questions and prompts. Here are some of its top capabilities and limitations:

Top capabilities:

ChatGPT can understand and respond to a wide range of topics and questions in natural language, including factual information, opinions, and creative prompts.

ChatGPT can generate high-quality responses that are grammatically correct and coherent.

ChatGPT can learn and improve over time through continuous training on large amounts of data.

ChatGPT can produce responses in multiple languages, including English, French, German, Spanish, Italian, and Portuguese.

Limitations:

ChatGPT is not perfect and can sometimes provide inaccurate or incomplete responses, especially when dealing with complex or ambiguous questions.

ChatGPT may produce responses that are biased or reflect the biases in the data it was trained on.

ChatGPT cannot understand the nuances of human emotions or sarcasm, and may not always provide appropriate or empathetic responses.

ChatGPT may not be able to recognize when it has made a mistake or when its responses are inappropriate or offensive.

Original Source: https://sensationsolutions.com/what-is-chatgpt-top-capabilities-and-limitations-you-must-know/

#chatbot #artificialintelligence #ai #chatbots #chatbotmarketing #machinelearning #chatbotdevelopment #digitalmarketing #chatbotmessenger #technology #marketing #digitaltransformation #chatbotdeveloper #chatbotexpert #business #bot #chatbotbuilder #chatbotagency #chatbotcompany #customerservice #chatbotfacebook #customerexperience #digital #software #bots #voicebot #datascience #marketingdigital #ecommerce #automation

#chatbot #artificialintelligence AI chatbox chatbots

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deepyanti · 1 year

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Blogs to read before the end of the year 2022

Understand the complete functionality of Engati’s chatbot Understand the complete functionality of Engati’s intelligent chatbots. How does an Engati chatbot work? What’s going on behind the scenes? Find out here!

5 Ways chatbots help in conversion strategy Learn how to incorporate chatbots in your conversion strategy. Leverage Artificial Intelligence powered chatbots to drive conversions. Check it out and share .

How are intelligent chatbots eliminating human intervention? Chatbots are automating repetitive query resolution. This means that humans don’t need to intervene there, they only get involved to handle complex queries.

8 ways chatbots in banking can improve customer engagement AMEX, JP Morgan & 100 others have deployed banking chatbots that give customers financial advice on how to invest, provide info on nearest ATM, account balance

How can chatbots boost sales by atleast 77%? Consumers are increasingly showing their trust towards website chatbots for boosting sales. See how this behaviour contributes towards business sales.

5 tactics for localizing customer engagements Get your customers to accept you as one of them, rather than treating you as an outsider. Localize your customer engagements with these 4 tactics today!

11 ways eCommerce chatbots can boost sales & lead generation! eCommerce Chatbots are making online shopping easier than ever before. They help customers buy products & make payments without opening your website or app

How are intelligent healthcare chatbots being used? [2023] Chatbots provide instead information, book appointments and even play a major role in the fight against COVID-19. See how bots are revolutionizing healthcare!

How to generate leads with chatbots and live chat? Learn how to build a lead generation funnel with chatbots and live chat. You’ll also get insights on how to use them to nurture your leads and drive sales.

How to use Chatbots for Marketing in 2023? See how mountain dew increased engagement by 572%, using chatbot marketing and learn how you can integrate chatbots for digital marketing strategies.

You should know this about Real Estate Chatbots by now(2023) Rule-based or AI-automated chatbots programmed to engage customers for real estate agencies. Chatbots are virtual agents that save time and grow sales.

Recruitment chatbots: Can they solve your hiring problems? Recruitment Chatbots handle routine recruitment functions, allowing you to focus on higher-level tasks. Here’s how they can scale up your recruitment processes

3 ways chatbots are transforming the telecom industry Chatbots in telecom helps create a situation where customers feel like they are communicating with another human to reduce the overall operational costs.

7 ways travel chatbots enhance the traveler’s experience Chatbots in the travel industry automate travel-related tasks like flight bookings, hotel bookings, recommendations to being a virtual tour guide, and much more

6 powerful reasons to integrate Google Analytics with your chatbot Want to track user journeys, understand your users, and use data to improve your customer experience? Integrate Google Analytics with your Engati chatbot now!

How to Use Chatbots as Part of an Integrated Marketing Campaign Conversational eCommerce demands the use of chatbots in this modern age of running Integrated Marketing Campaigns. Keep reading to learn more on this topic.

9 innovative ways to use chatbots in your personal life Organizations all over the world are using chatbots all the time- from businesses to government bodies. Here’s how you can use a chatbot in your personal life!

7 reasons why small businesses need an intelligent chatbot Chatbots have revolutionized customer service by making it faster, cheaper, and more efficient and are a necessity for small and medium level businesses.

Will sports & chatbots become the perfect combination? Sports and Chatbots? From selling tickets to sharing highlight clips; there’s a lot of ways the sports industry could benefit from using chatbots. Read more.

How to choose the right platform for your online store? From the business idea to putting the idea into motion, you will need a solid understanding of how online shops operate. This article will show you how.

C2E bridge — Bridging Cloud to your Enterprise with Engati How can highly-regulated industries, like Telecom and Insurance, reap the benefits of Cloud while meeting regulatory requirements? Enter Engati’s C2E Bridge.

Overcoming the challenges of computational linguistics Thomas Wolf, the Co-Founder & Chief Scientist from Hugging Face, joins us on Engati CX to discuss the challenges of computational linguistics and how to overcom

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