#business communication

[er-cryptid]

Patreon

#studyblr #notes #writing #professional writing #professional communication #communication #business communication #business writing #workplace writing #professional writing notes #business communication notes #communication notes #writing notes

[melitadala]

The boys: promised to come early to work today

Also the boys: left me alone with my chinese boss that doesn't speak a word of english (or greek for that matter)

#work things #multilingual #business communication #help plz #it's awkard #once upon a sleepytime #visualdiary

[friendlilycoach]

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🔴• Business English Podcast.

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[voxblogger]

5 Ways to keep your customers engaged

Engaging with your customers might be a minuscule task for your business; but for your valuable customers, it matters. This is how customers are going to feel connected with your business, and feel positive about the same.

Customer engagement is one of the most effective ways to make your customers feel important and strung-out to your brand. This relatively creates a way more efficient and strong relationship for you. Its your responsibility as a brand to keep your customer hooked with fascinating customer engagement ideas.

Let us get started with a few achievable strategies to boost your brand customer loyalty. 

Show your customers the authenticity of your brand identity. This aid in your business credibility.

Adding that tint of brand authenticity could instantly speak volumes about your reliability. With all the spam calls that individuals have been receiving. India’s ranked 4th in the world for receiving the maximum number of spam calls. This has caused a huge crack spot between the customer and authentic businesses. Customers are very suspicious and hesitant to answer such business calls worried that any or all of them might be spam.

Using a verified caller ID solution and Google-verified SMS to communicate with customers will bring about the trust factor for your business. This steers you clear of any of the former mentioned precarious situations.

Ensuring customer satisfaction even with remotely working teams

The post-pandemic era has taught us a great deal about remote working. Remote working has kept our work moving during the lockdown, and that’s when we discovered how productive and efficient hybrid working can be. Most organisations experienced a significant rise in productivity and of course an enhanced customer service experience. This was a tremendous perk as all this was initiated just when we thought our work might have to come to a halt, but instead, we somehow managed to have uncompromised continuity, all credit to the lingering concept of working from home.

This is an added advantage for those on plans of expansion and working with distributed teams. Businesses could rely on remote working with cloud communication platforms. Cloud-based business communication is as we speak, getting back the confidence people place in brand-customer interactions. This has come to our aid in various areas such as video calls, VoIP conferences, mobile app connectivity, Live calls, Project management, and file-sharing capabilities.

We should equip our remote working team with scalable, customizable virtual solutions that support our hybrid workforce's efficient working.

Adoption of Conversational AI

It's nearly impossible for your support team to attend to each query that they come across.

Conversational AI comes in handy at such tricky yet pivotal times. This is the very reason why organizations are indulging in its use, especially in the past two years. And far from the chatbot that seems scripted, AI-based bots use the potency of multiple revolutionary technologies such as

Natural Language processing

Intent Recognition

Machine Learning

Text -to- Speech and a lot more

Unified Channel Experience

The use of a single interface empowers any digital channel, all your Emails, SMS, WhatsApp texts, chats etc can now be available in a single place.  As it sounds, it is quite a time and cost-effective. At the end of the day, customers enjoy a trouble-free experience.

Cloud-based platforms

The pandemic has brought about a drastic change in the functioning of each organization. So cloud services are the trend ever since the pandemic happened and are a fantastic way to boost your customer engagement.

Performance Analysis

It is inevitable in the present era to measure your customer satisfaction. Apart from customer satisfaction, you could also chart and analyze your team's performance. By measuring the two, you could clearly understand what is working for you and what areas you need to improve.

Personalized Content And  Customizations

Last but not least, customized services and personalized communication is a never failing merit. This works wonders when backed with relevant information, especially well in a saturated market. This shows your customer’s that you value each of them and that you are treating them individually well enough. Different customers demand different services, and the relevance of services might differ for each customer.

In case you are baffled by any such issues, Voxbay Solutions is your one-stop solution.

So say yes to a hassle-free customer experience.

To know more click on https://voxbaysolutions.com/

#business marketing #business #business communication #branding

[vibek-goswami]

Integrating Video for Business Communication - Benefits and Tools

In this blog post we shall discuss why you should integrate video for business communication and how you can do it.

Read More- https://www.batoi.com/support/blog/integrating-video-business-communication-benefits-tools-623b212571db3

#Business Communication

[cequenssaudi]

In a rapidly evolving digital landscape, businesses aspire to effortlessly connect with their clientele across various communication channels, seamlessly embedding voice, messaging, and video capabilities into their operations. This aspiration is swiftly transitioning into reality, thanks to CPaaS (Communication Platform as a Service), which is reshaping the communication landscape in the Middle East and beyond. In this comprehensive piece, we’ll delve into the transformative potential of CPaaS, examine its current status in the Middle East, and forecast its promising trajectory in 2024.

#cpaas #saudiarbia #business communication #sms api

[nexaei]

#ai-powered collaboration #artificial intelligence #business automation #business communication #collaboration technology #compliance messaging #data-driven decision-making #enterprise collaboration #future of collaboration technology

[chandrandeepesh72]

Adapting Communication Styles for Successful Business Negotiations in Pune

Communication is not easy as it seems, else there wouldn’t have been so many misunderstandings, failure to express our thoughts, inability to convince or negotiate with people in our lives.

Negotiation is simple words means the communication happening between 2 parties, where both are trying to influence each other and get the best for themselves, where the final conclusion should be achieved. Small kids negotiate with their parents to buy a new toy, by throwing tantrums or crying or by puppy face, while the parents disagree. However, the conclusion is reached when that toy is either purchased or not purchased. Similarly, college kids negotiate with their parents to send them for a Goa trip, in return they will study for extra hours and get extra marks.  

Business Communication in business negotiations is more crucial because its success and failures will affect the top line of the entire organisation

Let’s understand business negotiation with an example

Nagesh is writing an email to his Boss asking for 2 weeks of leave this month, while he had already taken 2 weeks of leave last month as well. There is a 99% chance that the Boss will not allow Nagesh’s leave. This is where Nagesh has to negotiate well and where effective business communication comes into the picture.

Here is how Nagesh needs to email: Dear Boss, Last month I took 2 weeks of leave for my sister’s wedding and thank you for giving me that long duration of leaves. This month as it happens, 2 of my best friends have returned from the USA after 10 long years. These are the only  2 real friends I have in my life and we had promised ourselves in college to have a 10 day hike in Himachal, when we have enough money. For good or bad, fortunes have striked this month, where in the USA returned friends are free and we have the money as well. Hence I would request a 2 weeks leave this month again

However, here is what I am doing to mitigate my absence. I briefed Ashish on all work and will be in continuous touch with him for all dependencies. I will be rejoining the office 10 days before our current client’s deliverable and will personally fill all the gaps that would have happened. I am assuring you of zero gaps and errors in the deliverable of our current client.

Looking for a positive response from your end

Above was a successful business communication via email for negotiation.

Effect of culture in effective communication

The biggest mistake one makes in business communication is that we assume everyone in India is like them.

What might be pretentious to us, might be purely sublime and celebration to others. Eg – South action cinema may appear pretentious and so will their non-conventional looking actors. But they are demi-gods for people in the south.

What words might be casual and normal to us, might be extremely sensitive to the other person Eg – Some colloquial words in North India which are lovingly and casually addressed to each other, might seem highly offensive for other non-North Indians This is a cultural difference!

Culture changes in India every 200 kms. Without studying the culture of the other person, it will always be difficult to have successful negotiations. 

How to enable effective business communication in Pune particularly

Here is the thing about Pune. It was a small and quiet city in the 1990s until the IT boom happened in Pune. Post the 2000s a lot of IT and other industrialization happened. Hence most of the people living in Pune currently, those doing business and also those who are owners of business are mostly not actual natives of Pune.

Hence for effective business communication in Pune, you need to find the actual lover affair of the person with Pune. When did he shift to Pune, why did he shift to pune, how much is he emotionally attached to Pune, etc!

In short, you need to be aware of 2 cultures – culture from which the person hails from and what is his current affiliated culture with Pune

Beware of not hurting the sentiments of the both cultures in your business communication

Example on how to negotiate in business w.r.t culture

One important aspect in negotiating in business is being aware of the other person’s culture

Rita is a sales head going for a sales meeting with his client, Arun,the CEO of a manufacturing company. Rita has researched before the meeting that Arun hails from Jaipur and has been settled in Pune since past 15 years. Thus Arun is an amalgamation of the cultures of Jaipur and even Pune. The emotions that Arun might get swayed away could be dependent on both cultures. These emotions are extremely crucial to be leveraged in the negotiation stage. In the give and take part of negotiation, Rita needs to mention the benefits his manufacturing company could get; and also mention the non-tangible benefits associated with Jaipur and Pune

Conclusion

Effective business communication’s success in negotiation depends on several factors, one of which is the culture. More you understand and respect that culture, the higher is your chance to leverage it for your negotiation success.

To know more: https://deepeshchandran.com/adapting-communication-styles-for-successful-business-negotiations-in-pune/

#business communication

[smsgatewayindia]

Harnessing the Instant Impact of Bulk Voice Calls for Immediate Results

With the advent of technology, businesses now have powerful tools at their disposal to reach their audience instantly and drive tangible results. One such tool that has been gaining traction in recent years is Bulk Voice Calls.

#Bulk Voice Calls #Real-time engagement #Instant responses #Lead generation #Sales conversion #Customer engagement #Immediate impact #Business communication #Targeted messaging #Customer satisfaction

[lowreyglobalconsultants]

Chat GPT for language positive points

I posted a few times about why I felt it was dangerous to rely too much on ChatGPT for your English needs in business (here and here). I also allowed ChatGPT itself to counterpoint, teaching us some of its positive points. But I would not be a fair and impartial person if I didn't acknowledge some positive points.

It can work as a proofreader. You could copy your writing into the interface and ask it to proofread. If you ask it to preserve your own words as much as possible it could be a win-win.

It could take care of some routine communication that is not vital or involving company secrets.

If you feel your business partner is sending you ChatGPT e-mails, why not return the favor?

It can keep you company if you work alone or at home. Have a fun chat with it.

I still feel it is important to stick to your own word when you are building a business connection or you need to deal with sensitive information. But I exist in the real world and understand that people will use it sometimes, much as they use Google Translate when they are short on time to write an e-mail. But always proofread it and make sure that ChatGPT is saying what you would like to be communicated on your behest.

#chatgpt #useful #business communication #positive points #Japan #english #business

[vitelglobal]

Vitel Global Communications' cloud-based video conferencing solutions are designed to make remote meetings seamless and productive. Our platform supports high-quality video and audio, ensuring that your team can collaborate effectively, no matter where they are.

#business communication #cloud video conferencing #video conferencing

[vindaloo-softtech]

Servion predicts that, by 2025, AI will power 95% of all customer interactions, and we cannot deny the possibility of looking at the rapid growth of Artificial Intelligence.

#Artificial Experience #voip communication #VoIP industry #VoIP service providers #VoIP solutions #VoIP Solutions Provider #VoIP technology #VoIP Systems #VoIP Call #VoIP Call Experience #VoIP Platforms #Communication system #Business communication #telecommunication

[friendlilycoach]

5-Day English communication program valued at £1,000 for Middle East business owners.

Are you interested?

I'm Blessing Aladesanmi.

Today, I want to talk to you about the 5-day program that is designed to help Middle East business owners communicate confidently in English during business meetings.

This program is valued at £1,000, but I want to make it open to as many Middle East business owners as possible.

So, watch the video to the end, and I'll tell you how you can work with me.

P.S. Send me a message with the word "5-day".

Join this week's 5-day Communication program for Middle East business owners (£15).

#english #business #business english #business english coach #business owner #kuwait #business english coaching #english coach #business meeting #saudi arabia #oman #qatar #bahrain #uae #amman jordanian #english class #english communication #business communication #communication #middle east #learn business english #english learning #private business english coach #private english tutor #english proofreader #Youtube

[learn-business-english]

Speak Better English

Improve communication skills. Learn to speak good English for confident communication both professionally and personally. For more information visit our website: https://learnbusinessenglish.ca/

#Business communication #business english #business English fluency #business english course #business vocabulary

[fonadain]

This blog post aims to give you a clear picture of what it takes to establish successful communication in a business. It will cover everything from understanding how communication works to providing practical tips for overcoming common challenges.

#business communication #tumblr

[mcubecloud]

Automatic Call Distribution (ACD): Enhancing Customer Service and Efficiency

#business communication #automaticcalldistribution #contact center solutions