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janacristel · 3 years

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EMPOWERMENT TECHNOLOGY PORTFOLIO

CHAPTER 1

LESSON 1: INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

-Communication is an act of transmitting messages. It is a process whereby information is exchanged between individuals using symbols, signs or verbal interactions. Communication is important in order to gain knowledge. Technology is the use of scientific knowledge, experience and resources to create processes products that fulfill human needs. Technology is vital in communication.

EMERGING TECHNOLOGIES

Artificial intelligence (AI) ~ is the ability of a

digital computer or computer-controlled robot

to perform tasks commonly associated with intelligent

beings.

Robotics - is a branch of engineering that involves the conception, design, manufacture, and operation of robots.

Biometrics - are physical or behavioral human characteristics so that can be used to digitally identify a person.

Quantum cryptography - also called quantum encryption, applies principles of quantum mechanics to encrypt messages in a way that it is never read by anyone outside of the intended recipient.

Online Learning Platforms

- is an integrated set of interactive online services that involves in education with information.

Computer Assisted Translation

-using a computer-assisted translation tool,it is a process which includes the use of software to aid individuals in translating.

3d Imaging and Holography

- a 3D hologram displays products, objects, and animated sequences three-dimensional and enables seemingly real objects or animations to appear to float completely freely in space.

Virtual Reality

-the term ‘virtual reality’ basically means ‘near-reality’. This could,mean anything but it usually refers to a specific type of reality emulation.

LESSON 2:ONLINE SYSTEMS, FUNCTIONS, AND PLATFORMS

Online system

-are online versions of information systems.

Common Online Platforms

Social Media Platform

- means a mobile or internet-based platform used and controlled by a seller or any of its affiliates for the exclusive purpose of promoting the Business, including any profiles or accounts on Facebook, Google,etc.

E-Commerce platform

- is an application that allows online businesses to manage their websites.

Online Learning Platform

- is an integrated set of interactive of online services that may help help learners to there education with information.

Online Video Platform (OVP)

- provided by a video services often via a structured that may generate revenue.

LESSON 3:ONLINE SYSTEM, SECURITY, ETHICS and ETIQUETTE

- internet has made great breakthroughs in the field of information. It helped connect people miles away from each other. However, these advances carried draw backs wherein the issue of safety, security and ethics of the consumer are compromised.

there are example of some crimes and issues that happens online;

1.CYBERBULLYING

2.PLAGIARISM

3.HACKING

These issues may caused the rules and regulations to be followed when using the internet.

Online Ethics and Netiquette

Online Ethics - focuses on the acceptable use of online resources.

Netiquette - focuses on the acceptable behaviour of the person while using online resources.

LESSON 4: CONTEXTUALIZED ONLINE SEARCH AND RESEARCH SKILLS

Looking forward E- Commerce

- is an article that features the positive responses of the young Filipinos towards E- commerce.

CHAPTER 2

LESSON 1:PRODUCTIVITY TOOLS

- can be a freeware or shareware,which can be copied for trial but needs to be purchased for continued use.A lot of presentation software are available whether online or offline. Similarly, financial reports are calculated and tabulated using electronic spreadsheets because of the automatic formulas and functions available.

Productivity tools like Microsoft Office allow you to create different content applications.

WORD - It offers a set of tools that is advanced compared to its previous versions.

POWERPOINT - allows you to create slideshow presentations wherein you can format texts and images, also adding animations and other multimedia components interactively.

EXCEL - one of the applications created by Microsoft,also it is stimulate a paper of worksheet.

LESSON 2:ADVANCED TECHNIQUES USING MICROSOFT WORD: HYPERLINKS

A hyperlink is a link that will direct you to another page or part of the same document.it is also can be a word, a phrase, a symbol or image , a different element in the document, another hypertext document, a file, or a script.

Microsoft word create a hyperlink when you type the address of an existing web page, such as www.google.com, if the automatic formatting of You can create a hyperlink to a new or existing document or web page.

LESSON 3: MAIL MERGE

Mail Merge allows you to quickly produce an information to many people.

-by creating a mail merge, you need a data source that contains the basic information to be merged into your document. A data source may contain name, address,telephone, and other information you want to include. A data source must be created first to be able to use Mail Merge for mass mailing.

LESSON 4: ADVANCED TECHNIQUES USING MICROSOFT POWERPOINT: ANIMATIONS AND HYPERLINKS

PowerPoint - is a software application that is particularly used to present data and information by using text, diagrams with animation, images, and transitional effects, etc in the form of slides. It helps people to better understand the idea or topic in front of the audience practically and easily.

LESSON 5:ADVANCED TECHNIQUES USING MICROSOFT EXCEL: FORMULAS AND FUNCTIONS

-a software program created by Microsoft that uses spreadsheets to organize numbers and data with formulas and functions,Also excel analysis is ubiquitous around the world and used by businesses of all sizes to perform financial analysis.

CHAPTER 3

LESSON 1: IMAGING AND DESIGN FOR THE ONLINE ENVIRONMENT

- is an online graphics and layouts that taught me many effective things in order for me to use image design and its advantages.

Here are some techniques that we should've known:

1. BALANCE- It describes the placement of an object that has the same weight.

2. MOVEMENT- refers to the flow of elements.

3. UNITY- it's describe the sense of oneness of the elements that creates balance and harmony.

4. REPETITION- the act or an instance of repeating or being repeated.it is also describes the consistent and balanced repetition of a design or element.

5. PROXIMITY- It is described the organization and relationship of elements include in the design.

6. CONTRAST- It is the combination of opposing characteristics of an element like color, size, thickness among others.

7. WHITESPACE -refers the negative space or large margins that allow your design to breath within the elements.

LESSON 2: INFOGRAPHIC

-also known as a visual data that is defined by visual images such a chart or diagram that's usually used to explain information.

LESSON 3: IMAGE FILE FORMAT

- this file format becomes more popular of aspects in the stage design.

There are the common examples of file formats:

JPEG

-files are used mostly by photographers, artists graphic designers, medical imaging specialists, art historians, and other groups because image quality and color fidelity is important in the field.

GIF

-best used for diagrams, cartoons, and logos which use few colors and is the chosen format for animation effects.

BMP

-it is called as a raster image.

TIFF

- it is supported by imaging programs and format for graphic, storage, processing and printing.

PNG

- is an image format developed by a group of graphic software developers as a non-propriety alternative to the GIF format.

LESSON 4:PRINCIPLES AND BASIC TECHNIQUES OF IMAGE MANIPULATION

there are many techniques to improved your skills for editing an images.

1. CROPPING

-a process or removing unwanted parts or details of an images.

2. COLOR BALANCE

-this will allows you to changes in the mixture of an object.

3. ADJUSTING THE BRIGHTNESS AND CONTRAST

-it is the most basic technique when adjusting the image tone (highlights, shadows, and midtones).

4. COMPRESSION AND RE-SIZING

- printing, set the maximum resolution to 300 dpi and set its physical printing size in inches.

5.COLOR BLENDING

-Combining colors that will give a dynamic image result.

6.COMBINING MULTIPLE IMAGES

-render the best image and message possible pictures.

LESSON 5: ONLINE GRAPHIC SOFTWARE

-it is known as a standard photo editing.However,there are some image editing that also offer basic and advance techniques.

the following are the list of websites that you can try as beginners in the filed or for professionals;

PICASA - a free desktop image editing program.

FOTOR - a multiplatform photo editing websites.

PIXLR - a multi-platform editing programs.However,the tools are almost similar to Photoshop that makes it easier for you to manipulate other image editing.

LESSON 6:IMAGE HOSTING SITES

-Images can also be shared online through the different web hosting sites that are free. All you just need is to create a free account, and you will be able to post, organize, and share your photos.

There are different sites that u can try:

IMGUR - this sites are free image hosting sites wherein you can uploads your photo in your own computer.

FLICKR - a social networking sites.

PHOTO BUCKET - it has a similar features with Flickr.

SLICK PIC - it is an online image hosting service that also allows you to upload and store an unlimited number of photos online.

ZEN FOLIO - It is an online image hosting site that also allow you to upload image,also lets you create an online image website for your images.

CHAPTER 4

LESSON 1: WEB DESIGN PRINCIPLES

-Web design is a concept of planning, creating and maintaining websites,it is the process of being creatively in designing and constructing a website and updating it regularly to incorporate changes.

there are some principles:

VISUAL HIERARCHY - it is the principle of arranging elements to show their order of importance.

PROPORTION - adjust or regulate (something) so that it has a particular or suitable relationship to something else.

HICK'S LAW - it's describes the time it takes for a person to make a decision as a result of the possible choices he or she has.

FITTS LAW - a human movement primarily used in human–computer interaction and ergonomics.

ACCESSIBILITY - a practice of making your websites usable by as many people as possible.

VISIBLE LANGUAGE - is a system of communication using visual elements.

WHITE SPACE AND SIMPLE DESIGN - It is the space between the layouts, lines of paragraphs, between paragraphs, between different UI elements and so on.

REGULAR TESTING - Conducting usability tests every now and then provide important results and insights into many kinds of problems and complications related to a website layout or aspects of design.

LESSON 2: WEB DESIGN ELEMENTS

There are some techniques to come up with a good web design and an effective visual and technical appeal of a website, the following elements must be considered.

1.LINKS - is commonly found on almost every webpage and provide a simple means of navigating between pages on the web. Most text links are blue, since that is standard color web browser.

2.FORMS -is a particular way in which a thing exists or appears; a manifestation.

there are two of the most important considerations when laying out a form are:

Form label- Formal typically collect personal data.

Input Fields and labels- labelling those fields that needed to be styled and oriented relative to the fields.

3.FORM VALIDATION - is a technical process where a web-form checks if the information provided by a user is correct.

Required Fields- This is usually done with an asterisk.

Real-time validation- a kind of validation informs the users as quickly as possible of any problems with the data.

Post-back validation- this kind of validation happens after the user has submitted the form.

LESSON 3: WEB PAGE DESIGN: USING TEMPLATES AND ONLINE WYSIWYG PLATFORMS

- a web template is ready-made design for your website including image, some navigation, preferably several samplers in some cases flash animation. Contents come from you as the author A web template must be customized or modified to turn it onto your very own website.

•AWYSIWYG or “what you see is what you get” (pronounces “wiz-ee wig”)

Here are some of the dvantages of Using Templates;

1. Know how your finished site looks.

2. Do not spend a lot of time on getting the colors and layout right

3. Chose templates that are designed by professionals.

Also the advantages of WYSIWYG Editor;

1 Changing content to WYSIWSG Is much easier compare with searching and inserting bet. HTML tags, or using complex management system.

2. WYSIWYG runs in any windows computer.

3. You can create background images on he flies.

ONLINE TECHNOLOGIES

The online Technologies include presentation programs, forms and file management that are available over the internet. You can create and edit he products without installing the programs into your computer.

Three of the main benefits f cloud computing include:

• Self-service provisioning

End users can spin up computing resources for almost any type of workload in demand.

• Elasticity

Companies can scale up as computing needs increase and then scale down again as a demands decreases.

• Pay-per-use

Computing resources are assured at a granular level, allowing users to pay only fr the resources and workloads they use.

“The goal of cloud computing is to apply traditional supercomputing or high-performance”

CLOUD COMPUTING AND MAPPING

-A mind map is a concept of using diagrams for representing tasks, words, concepts, or items linked to and arranges around a central concept or subject.

There's a concept mind map that can have long list of monotonous information into colorful and highly organized diagram:

File and Project Management- a software that manages data files in a computer.

MindMiester -an online mind making tool that allows uses to create, develop and share ideas visually.

Sibelius -an online platform used for writing music.

Google forms- part of Google drive, a tool used for creating surveys tests, or web input forms.

CHAPTER 5

LESSON 1:COLLABORATIVE DEVELOPMENT IN ICT

-Online collaboration lets a group of people work together in real-time over the Internet.Abd those engaged in online collaboration can work together on word processor documents, Power Point presentations and even for brainstorming, all without needing to be in the same room at the same time. So,it means that projects can be done much faster, as there is no need to send documents back and forth between offices, and it also means that communication between employees.

ONLINE COLLABORATIVE TOOLS AND PROCESSES

Online collaboration lets a group of people work together in real time using the internet.

-collaborating online is the way to bridge the distance between the employees, as they can work together on the same documents at the same time as if they were all in the same room

There are some ssential Features of an Online Collaborative Tool;

1. Easy and Clean Interface

Application that are simple and intuitive are much easier to learn to use.

3. File storage with document version

Aside from uploading documents onto your online collaborative tool, you need to be sure that all document are saved on the tool.

3. Whiteboard

It is hosting a virtual brainstorming session. With this tool you can always refer back to the ideas that were added by you colleagues.

4. Document Locking

This features ensures that only one person is working on a document at a time.

To handle high traffic levels or spikes for any particular websites. However, that he dis-advantage is that many clod hosting set IPS do not offer root access (required to change server settings and install some software higher cost.

“The concept of team structure and team dynamics has been in practice especially in the field of businesses. Offices have been converted to an online work place using the different online collaborative tools.”

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hauntedcolorbeliever · 4 years

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Critical Practice Research Proposal

Youth, Subculture and Hype Beasts

‘YOUTH, SUBCULTURE AND HYPE BEASTS’ explores the recent marketing and re-emergence of streetwear in contemporary fashion, and its eventual progression to the apparition of hype beast culture. is project aims to explore how hype beast brands operate as platforms- using their label as a way to function with uidity- with no preconceived limitation to the medium- and its e ects on the identity of contemporary youth.

To understand the psychoanalysis behind consumer culture in hype beasts, I endeavour to bring

awareness to the entities revolving around this cultural sphere; self worth, value, and symbolism embedded within materiality. I would also like to address the mere notion of spectacle- which seems to be embodied by all the teenagers forming this subgroup. In terms of visualising this practice as a nal outcome, I will regard the factors of materiality and consumption as the driving elements that coerce the participants of hype beast culture to become ‘empty’ and even perhaps, performers who seek external validation. I want to respond to this issue and its concurrent sub themes through formatted metaphorical productions of value and identity.

e theoretical basis of this project began with Hall’s analogy of ‘resistance through rituals’ (Hall and Je erson 2006) towards dominant society as a form of collective self expression and exclusivity, which, in this instance, is clearly delineated by branding and speci c symbolic pieces pertaining exclusively to hype beast culture. However, this notion of resistance seems to adhere to the projection of economic worth through garments. “ e resistant qualities of any given subcultural style is ultimately comprised because of its incorporation and commodi cation by the fashion industry”(Hebdige in Barker 2012) seen through the hybridity encapsulated within streetwear and its connotations to an urban lifestyle. Where the stylistic attributes have been adapted to the current fashion system through material ‘commodities’ and being sold to teenagers, thus providing labels such as Supreme and O -White with power to pro t from a symbolic and contextual background of style. As a response to this knowledge, I questioned the psychological factor that entices teenagers to consume this aesthetic mode of dress at such a high retail price. From a psychological point of view, I explored Lacan’s theory revolving around the notion of human existence being ‘ever-lacking’(Lacan in Hjøllund, n.d) whereby in this context, humans believe that by consuming said products they will reach their ideal self. is analogy of idealism is further prompted in the beyond-physical space, where hype beasts project their identity through their “mirrored self ”(Hjøllund, n.d)- re-imagining themselves to t the standardised tropes established by the online hype community. Agnes Rocamora’s views on ‘ e Networked Self ’ (Papacharissi in Rocamora 2016) through self ‘mediatization’ (Rocamora 2016) explore the manner in which hype beast culture has become a tangible subculture that maintains itself through “transformative power” (Cottle in Rocamora 2016) and how the online is a medium used to continue this form of performativity through the fashioned body, beyond spacial dimensions. e aforementioned performance is then validated by the surrounding community through external factors and consequently inducing identity crisis’ in regards to being ‘authentic’.

In addition to this, network building and community is an element which is at the core of how

the brands framing the existence of this subculture operate, adapting their uid sense of value through the projection of the consumers. Virgil Abloh provides the conceptuality of his brand as “thriving o the ironic” (Rock and Abloh 2017), a factor which can inherently feed the notions of obscurity embedded within the functionality of said brands. Moreover, through the understanding of subculture and youth culture as dependent entities, it is essential to visualise the importance of values and power shi s through the metaphorical transactions related to consuming and reselling as a form of identity worth and exclusivity.

erefore, the impending question that I determined through my research was ‘How do hype beast brands operate as platforms to a ect their young consumer base?’. In an attempt to respond to this critically, through ethnographic research, I managed to immerse myself in a hype beast’s daily routine by entering the Supreme store to capture the aura behind the consumer driven subculture. Moving forward, I contemplated the notion of space- both physical and beyond physical through the dimensions of Instagram by looking at hype beast accounts, where I learnt about social hierarchies, ‘ e Networked Self ’ and the seeking of validation from external participants on the platform- (a concept which, is foreshadowed by the same platform analogy applied to brands which depend on the reciprocal validation that its performers require simultaneously). I found that through mediated culture, hype beasts nd a way to become performers “through the aestheticization of everyday life and the supremacy of the image in an ocula-centric culture become tropes that consign cultural practices to a narrow notion of spectacle”(stahl 2019)- which is the core concept behind the embedded discourse in this subgroup. I continued my methodical approach through the study of hype brands in lm, thus shaping my knowledge of the importance of connotations. rough cinematography, Supreme is branded as directly linked to skate culture in Larry Clark’s Kids (1995) and regarded as solely exclusive and ‘trendy’. As well as this, the connotations of celebrity culture render streetwear a topic to be ‘hyped’ about. Hence why the notion of idealism and a better self is speci cally targeted through the exclusivity of materialism.

The significance of this practice hopes to encourage teenagers to understand that value in materiality and branding is not an inherent way to provide self worth and, that by giving such power to brands, they are giving corporations ways of targeting their consumers’ mind through idealism- thus resulting in the proliferation of capitalism and the eventual feelings of human existence to be ever- lacking (Lacan). Ultimately, I hope that the critical practice will acknowledge the formation of identity in youth as far more than external- trying to push back the ideas of social hierarchies which are so o en pressured through mediated culture in cyberspace.

When considering my plan of realisation for this project, I rstly want to determine which medium I believe will be the best outcome for opening this new discourse to the audience. It is my aim to provide these notions of the analogy of hype beast brands operating as mere platforms for the projection of value through ‘the reciprocal stage’ of those who are buying and wearing said branded products. ey are simultaneously creating tactical ways of selling a concept of false identity construction . I will develop this project further in the coming months by dabbling with the uid concept of identity and value. Uncovering the roots of hype beasts through streetwear pieces. I am more lenient towards garment making and the construction of a social media account, but want to produce multiple outcomes in di erent formats to be visualised in a holistic manner. is idea will allow the platform analogy to come to life-whilst exploring the parallels of material importance. If I put myself in the mind of the creator- such as Abloh- I can push the boundaries projecting the anxiety and sociological disorder that teenagers in late consumer driven societies experience.

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michaelandy101-blog · 3 years

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Come up RevOps, the New Orchestrators of Buyer Expertise

New Post has been published on http://tiptopreview.com/arise-revops-the-new-orchestrators-of-customer-experience/

Come up RevOps, the New Orchestrators of Buyer Expertise

I care about prospects. Whether or not they’re your prospects, my prospects, or my prospects’ prospects, I would like each one in all them to have a very good expertise each time they decide up the cellphone to name a enterprise, open a marketing electronic mail, or go to an internet site.

It is what will get me going each morning. That is why I used to be thrilled in 2019 once I had the chance to launch HubSpot’s first-ever ‘voice of the client’ crew.

I assembled a gaggle of passionate individuals, every extra devoted than the final to bettering buyer expertise. We met weekly, talked about our prospects, forensically analyzed suggestions, and dug deep into the weeds to see the place we might root out friction.

After which sooner or later it hit us. The solutions to most of our questions did not lie in additional cross-functional conferences, elevated headcount, or longer hours for assist workers. The solutions to our questions lay in operations.

Operations groups carry the duty for ensuring that, properly, every part works. If a marketer is having hassle segmenting a contact listing, they attain out to operations. If a salesman’s automated emails are misfiring, operations will get tagged in. If a service skilled cannot entry a buyer’s communication historical past, it is operations to the rescue once more.

They’re the individuals who set each customer-facing crew up for achievement. As such, they’re the orchestrators of the client expertise. And but, most corporations view operations as a reactive perform whose sole function is to frantically discover fixes to points as they come up.

It is time for us as an business to re-imagine operations and remodel these groups from reactive fire-fighters into proactive friction-fighters. How can we do that? With income operations (RevOps).

It is my agency perception that operations groups can solely fulfill their potential once they work collectively beneath a unified RevOps technique and are geared up with the suitable instruments to execute that technique.

At the moment, HubSpot is spearheading the onrushing RevOps revolution with the launch of Operations Hub — a brand new product particularly designed to empower operations groups to play an influential position in serving to their corporations delight prospects at scale.

As a result of when an organization scales, friction inevitably emerges, and buyer expertise is commonly the very first thing to undergo.

Three Causes Why Buyer Expertise Typically Suffers When a Firm Scales

There are few corporations on the market that impress me a lot, I really feel compelled to tweet about my expertise, inform my associates, or write a constructive assessment. Today, prospects like me count on their interactions with each firm to be fast, handy, and contextual.

When an organization scales and begins to realize exponential development, the problem of preserving tempo with buyer expectations grows exponentially, too. There are three key the reason why:

1. Extra prospects to assist.

When an organization is in startup mode, it’s going to often sustain with the expansion of its buyer base by growing investments in workers. When buyer development begins to outpace the corporate’s potential to keep up a excessive commonplace of buyer expertise, it’s going to possible elevate capital and rent new staff to assist the increasing demand. This works … for some time.

When that firm is able to scale – that’s, to develop its enterprise sooner than its investments – it must assist a rising buyer base with out merely hiring extra staff and with out letting the standard of the client expertise drop. To do that, it has to reinvent its strategy to delighting prospects or threat dropping the belief of its person base – and its market share.

2. Extra instruments to handle.

As an organization grows, it’s going to inevitably encounter new challenges. And in a world of over 8,000 martech solutions, there isn’t a scarcity of instruments on the market that may very well be introduced in to assist remedy an issue rapidly. So, it’s normal for various groups to undertake totally different instruments to assist them remedy totally different issues.

Over time, this strategy leads to a brutally bloated tech stack that takes a lot time and vitality to handle, there’s little left to dedicate to prospects. What’s extra, when tech stacks are unnecessarily advanced, it turns into more and more tough for customer-facing groups to entry dependable knowledge, making it practically not possible to ship the kind of contextual expertise prospects count on.

three. Extra touchpoints to keep up.

When an organization is getting off the bottom, it’s going to are inclined to deal with a small variety of high-impact channels. For instance, its early social media marketing technique might focus completely on, say, Fb and Twitter, and it would solely take buyer queries over the cellphone.

As that firm seeks to scale, nonetheless, it’s going to add new channels to its marketing combine and provide its prospects extra methods to get in contact. Fairly quickly, it’s going to discover itself interacting with its viewers not solely on Fb, Twitter, and over the cellphone, however on Instagram, LinkedIn, YouTube, and by way of 24/7 internet chat, too.

To handle this multitude of touchpoints, that firm will want a brand new technique to make sure it maintains the standard of expertise it supplied to prospects when there have been just a few channels in play.

These three points are a by-product of scale. They’re challenges an organization needs to have … and remedy. But, most companies fall brief. They naturally fall again on the strategies which have helped them attain this important second of their journey — many proceed to frantically rent workers lengthy after it is sustainable to take action, some rush to tack extra instruments onto their tech stacks with out the infrastructure to make all of them work collectively, and others merely go away sure touchpoints unattended, leaving prospects unimpressed.

Operations professionals are uniquely positioned to assist an organization remedy challenges like these. However traditionally, corporations throughout our business have failed to acknowledge the potential of their operations groups, leaving them caught in silos and asking them to unravel points with out the suitable instruments or crew construction to take action successfully.

Shifting From Operate-Out To Buyer-In

Operations professionals are not often among the many first hires an organization makes. They are usually introduced in solely when techniques begin to creak and the friction between groups turns into insufferable. An organization’s marketing chief would possibly rent an operations skilled onto their crew to assist enhance its lead scoring system, whereas its head of gross sales brings in their very own operations rent to work on reporting.

Earlier than lengthy, there are a number of operations groups working in several departmental silos, typically out of various working techniques. On this setup, even when every operations crew does an exceptionally good job at preventing friction inside their division, friction can nonetheless be rife between their departments.

For instance, the gross sales crew could be having issue accessing and understanding the marketing crew’s knowledge, hurting their potential to personalize their outreach primarily based on a prospect’s latest engagement.

With no crew accountable for overseeing this important cross-departmental touchpoint, prospects will proceed to obtain impersonal emails, the marketing crew will proceed to obtain exasperated messages from their gross sales colleagues, and the gross sales crew will proceed to battle to win over prospects.

I name this a “function-out” perspective, the place every customer-facing crew is barely centered on the portion of the client expertise they’re instantly liable for, and every operations skilled is tasked with supporting their designated perform.

What corporations want as an alternative is a “customer-in” perspective, the place all groups work in unison, knowledgeable by a holistic view of the client, to ship a unified expertise. Operations professionals have a important position to play in driving this shift in perspective. However to achieve success, they too should be unified.

How RevOps Helps Corporations Scale Buyer Expertise

Probably the most highly effective issues an organization can do to scale its buyer expertise is to unify its practical operations professionals beneath one centralized income operations (RevOps) technique.

When operations groups are unified, they aren’t serving their separate groups’ objectives, they’re serving the client. They work with the identical knowledge, which provides them a single supply of fact on what’s actually happening with prospects at a holistic degree.

They collaborate on cross-functional processes that permit them to bridge the gaps between groups the place friction continuously festers. And maybe most significantly, they work collectively to proactively determine points earlier than they’ve an opportunity to harm the client expertise.

Corporations that do not but have a lot of operations professionals amongst their ranks do not have to attend till they do to start out adopting a “customer-in” perspective. In the event that they have not employed an operations skilled but, they need to take into account bringing one in as a precedence and giving them a significant say in how all customer-facing groups work collectively, not only one.

They need to additionally study the methods their inner groups are arrange inside their present working mannequin, assess whether or not the techniques they’re utilizing are contributing to silos, and start to instill a tradition of alignment across the buyer.

In any case, RevOps is not only the identify of a crew, it is a philosophy by which to run an organization — one which thrives when operations groups are geared up with the suitable instruments.

Introducing Operations Hub

At the moment with the launch of Operations Hub, we’re giving operations groups a set of instruments that permit them to imagine their rightful place on the forefront of the client expertise and empower them to information their corporations by the client expertise challenges that include scale.

With Operations Hub, groups can sync knowledge throughout their enterprise apps bi-directionally and in real-time, permitting them to handle a tech stack with ease, regardless of how advanced it’s.

They’ll roll out workflows that robotically hold their database clear and updated, serving to them to keep up a dependable view of the client, regardless of what number of touchpoints they handle. They usually can design subtle customized automation actions to ship a deeply customized and contextual expertise to prospects, regardless of how giant their buyer base grows.

Collectively, these instruments unlock operations groups to conduct daring bold experiments, take a look at huge revolutionary concepts, and launch ground-breaking new methods, all within the identify of delivering an distinctive buyer expertise. For too lengthy our business has put a restrict on the potential of operations professionals. That adjustments in the present day.

Again in 2019, I had the chance to launch HubSpot’s ‘voice of the client’ crew. That have opened my eyes to the very important position operations groups must play in scaling buyer expertise.

Initially of 2021, I had the chance to launch one other crew at HubSpot: the income operations crew. With Operations Hub at our fingertips and our operations professionals unified as one, we’re on a mission to raise the position of operations groups not solely at our firm, however throughout your complete business.

In case you work in operations like me, you’ve gotten a proper to really feel excited. The place you have been as soon as reactive, now you can be proactive. The place you have been as soon as siloed, now you can be in sync together with your operations teammates. And the place you have been as soon as an afterthought of the customer-facing groups you assist, now you can be the orchestrator of your organization’s buyer expertise technique.

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ashucrypto · 4 years

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SEMrush vs Frase SEO Tool

There has been many instance when you want to get a good alternative of semrush.

Here is a comparision of SEMrush vs Frase SEO tool.

If you've got been in the search engine marketing space for long, You must have heard the name of SEMrush because it is tough to say pinnacle search engine optimization research gear without citing this basic tool.

As a blogger or content material creator, A reliable SEO tool to help with studies and approach is highly needed.

Intelligent online entrepreneurs use SEMRush due to the fact SEMrush follows strict rules in ensuring which you get precisely what you desire.

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FRASE.IO REVIEW COMPARISION WITH SEMRUSH

How to apply Frase.Io to research and automatically summarize content (AI Tool) In this article, I’ll assessment Frase and show how it could be a totally useful device to automatically parse through exciting content material on line and produce applicable summaries for newsletters, learning, and more.

We are in a nation of content material overload.

When we search Google it usually returns loads of thousands or millions of matches for any query.

That’s outstanding. But how do you type through all the ones consequences to discover the maximum applicable content material?

And how do you summarize all this content?

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It works on 3 fronts:

Helps you discover the first-rate subjects on your content through looking on the top search consequences for your centered key phrases Scans your present content material and benchmarks it in opposition to competitors in your targeted keyword to discover any topic gaps Automatically generates summaries of the content material you’re learning. What Frase is making an attempt to do is assist you create higher content material, faster through permitting you to recognition at the subjects that matter for your audience.

And this wouldn’t be feasible without AI…

If you think it’s too early to start imposing AI-powered advertising tools, suppose again:

According to BrightEdge research, when requested approximately expectancies for marketing generation companies to have native AI capabilities, greater than 50% of surveyed marketers said it was crucial or a must-have.

How does it paintings? Frase makes use of Natural Language Processing (NLP) and gadget getting to know strategies to apprehend and study from the content material so that it will produce the most relevant content summaries.

81% of leading marketers agree that gadget gaining knowledge of may be essential for personalised experiences along the customer journey. Source: Google/Econsultancy

I know that this probably sounds like really complex stuff.

But…

The good information is you most effective want to recognition at the output this tool produces for you!

Here’s the way it works:

Basically, it types via search consequences primarily based at the question you targeted to discover the content that is maximum applicable for your studies.

And then it produces summaries which include:

Relevant factors of precis for the articles Key information mentioned within the articles Contextual topics found within the articles This kind of perception is surprisingly useful while doing content material research, whether your purpose is to create new content material, optimize existing content, or curate content from the Web to proportion along with your audience.

Key Functionality of Frase.Io When it comes to what Frase can really do, they’ve carried out a exceptional job making the capability centered on your studies goals.

Right off the bat, you could select whether or not you need to apply the device to create, curate, or optimize content material or to create a content material brief.

Frase functionality Now, let’s take a quick observe the four key areas of the tool.

Create Content with Frase At the core of the Frase platform is a text editor with contextual topic studies strolling inside the background.

So what does this mean exactly?

You can write your content in Frase like you will with any word processor while having a number of smart insights into your topic available proper next to your file.

Let’s say you wanted to jot down a chunk of content about AI and advertising.

You’d name your record and upload a query ‘AI advertising’ and you’d be taken to a content editor that looks as if this:

Content editor in Frase As you can see, you can write your article and explore the most applicable search results for ‘AI in advertising and marketing’ on the proper hand side of your report.

No more switching among dozens of tabs for studies!

Here’s the form of information you get about your topic:

Content – Links to the first-class appearing articles on your selected subject matter. Topics – The topics noted in the ones articles with the number of times they’re mentioned. Under the Topics tab you’ll also see your content material score and the target rating completed by the top articles to your keyword. Headlines – Here you’ll see the pinnacle headlines on your subject matter. Great for thought and knowledge what sort of titles paintings in search. And there’s greater…

You need to put in writing content that suits what people actually search for, right?

And you could try this by using looking at the questions they ask around your topic…

Frase has a ‘Questions’ function available so that you can see what human beings are asking on famous Q&A sites, like Quora and Reddit. You can then try and answer some of those questions on your article!

When you’re accomplished writing your article, you can share the link with your coworkers, export into Word, PDF, or textual content document, or publish to your RSS feed.

You think there’s greater you may be doing with AI to your organisation but don’t know in which to start? Our team of advertising and marketing technologists can assist.

Let’s talk! Optimize Existing Content Now, this is probably the most interesting Frase functionality for content material marketers.

Why?

Because it’s no longer approximately who creates more content material, however who creates the highest satisfactory content and wins at natural seek.

Want to realize your content score for particular keyword and the way to improve it to rank higher?

You can do that without problems with Frase.

Just pick the Content Optimization report type and upload the key-word you want to rank for and the URL of the article you need to optimize.

If the content material you want to optimize isn't posted yet, you could copy-paste it immediately within the editor.

Here’s what happens next:

Frase will manner your content and analyze the top 20 seek consequences to your target keyword to benchmark the subjects mentioned in the ones articles towards yours.

You’ll get a content material rating that you may enhance by using adding in the topics noted in the top ranked articles on your keyword.

The subjects that your competition cited of their content and you didn’t could be marked grey and those are the topics which you may need to explore similarly on your content.

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Once you’re accomplished optimizing your content material, you could go back to the ‘Topics’ tab to see in case your content score has improved.

Create a Content Brief Creating SEO briefs is in reality easy with Frase. The device will observe the top search consequences for your target keywords and surface the subjects you have to cowl on your content material.

To get started, pick out Content Brief and input the file name as well as the keyword you want to rank for.

The later is essential because the tool will use this key-word to surface the pinnacle 10 Google results for that key-word and provide you with the automated brief.

Here’s what you’ll get on your brief:

Processed assets Average source length Average links in line with supply The 10 assets that Frase has analyzed And that’s no longer all…

The tool will additionally offer the list of relevant topics mentioned in the ten articles, the highlights for the subjects, and the crucial data stated within the articles. And finally, you’ll get the summaries for the top ten search effects.

These automated content briefs are really useful for rushing up your SEO studies system!

Plus, further to the content material that’s created routinely, you can also upload your own sections and remarks to these briefs.

Curate Content to Share with Your Audience If you percentage curated content, Frase assist you to discover and summarize fine content material from the Web to percentage with your audience.

You’ll start with developing a new report and selecting ‘Content Curation.’ When you kind to your key-word, you’ll start seeing current news about your topic within the editor.

From there you can click on on every article link to view the bulleted precis or click on ‘Add to Document’ to routinely add an overview on your file in the editor.

This is a first-rate way to quick create a weekly publication from curated content. You can easily upload an advent to the automatic content summaries to customize your publication to your audience.

Finally, you could export your newsletter in extraordinary codecs or push it to Mailchimp immediately to ship to your subscriber base.

Improved content material curation via AI need to help marketers create better newsletters, incorporate more research on their original content material, scale their social media posting, and create richer internal microsites. Tomas Ratia, Co-Founder and CEO at Frase.

Media Monitoring with Frase Frase makes it very smooth to comply with any topic at the Web and get a summarized feed of the brand new content.

Like most monitoring tools, it works via putting in the topics you want to follow. You also can practice situations to subjects such as ‘and’ or ‘or’ to get extra specific results.

Want to recognize the high-quality part?

You can apply filters to get much greater centered articles and additionally set up your chosen assets to keep away from getting an excessive amount of noise from beside the point publishers.

Finally, you decide in to receive every day electronic mail with summarized sources and you may also share those digests with the human beings on your group.

You can preview the content material for the topics you screen from your Frase dashboard:

Frase.Io Pricing There is a free version, $25 in step with month version, $100 consistent with month model and custom pricing for larger brands.

Summary Content entrepreneurs are always searching out approaches to streamline the system of researching, writing, and optimizing content material for seek engines. It’s all approximately working smarter to provide the high-quality possible results whilst minimizing time spent.

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sirchend-softwares · 4 years

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Understanding Different Types of Chatbots and their Performances

Chatbots are common integrations now in every business. For instance, while visiting a website, the visitor might want some easy help. This is when a pop-up Instant Message appears asking for their queries. Most times, the answer bars have ready answers which most ask. In this case, the user simply chooses the question that he wants clarified.

Moreover, this has revolutionized technology like forest fire making communications faster and more effective. Also, they encourage customer engagement which potentially complements the website’s lead generation process.

In addition, their application diversity attracts plenty of traction. Moreover, Chatbots aren’t created equally. There are different types employed in different businesses in order to suit their individual protocols.

Different types of Chatbots are crafted in order to serve variegated functionalities like transactions, assistance, and data accumulation. And this invites the categorizing of these communication bots. Now, this demarcation happens on the basis of certain parameters like performing as standalone programs and refining their tasks through machine learning.

Different Types of Chatbots and their functionalities

Generic Chatbots make communication happen faster thereby boosting customer engagement better. However, Chatbots are of various kinds. And their diversity has evolved due to the varying demands of businesses in their unique way.

Also, it is important to know all about those types since that would help a company recognize their necessities. This way, they can outsource their projects of Chatbot development with clear ideas that would suit their organizational protocols.

1. Self-learning and non-learning Chatbots

The self-learning Chatbots refine their tasks to exhibit answers or queries that the user intends to ask. Now, this gets better with errors. Here, there is deep learning at work because of Artificial Intelligence’s ability to deduct actions based on their history of errors. Most of the Chatbots employ NLP or Natural Learning Processing to anticipate the upcoming responses of the users. The learning counterpart gets better with time and more interactions.

On the other hand, the non-learning Chatbots respond to only a set of pre-defined questions. Also, they are mainly used at spaces where the users are not allowed to type in their queries. They are allowed to select from the options that are present before them. That said, the non-learning Chatbots lend a limited communication scope to the business for customers.

2. Scripted Chatbots

Such Chatbots perform on a database of corresponding responses and inputs that are predefined. Mostly, they are crafted on the rule of if-else. This indicates that there is always a ready set of alternatives that is present before the users. For example, if the users choose option A, the action of A launches. In the case of choosing B, the action related to B launches and this goes on.

Also, they are easy to build thanks to their limited knowledge base. Mostly, they are highly functional in gathering feedback, provide automated newsletters, and executing surveys.

3. Voice-enabled Chatbots

Among the different types of Chatbots, the voice-enabled ones are one of the most discussed. A smartphone assistant is the name they go by. This is a common view of witnessing people around asking their phones to Google a query. Or, one may ask their ‘assistants’ to set reminders or even pay for their meals at a restaurant.

Moreover, a long set of interactions can take place between the smartphone user and their phone’s Chatbot assistant. For example, Siri represents the signature assistance of the iPhone. Windows systems have Cortana built within which users can turn to.

In addition, they aren’t as ideal at the time of choosing from plenty of options. The AI presents a list from which they’d have to choose.

4. Contextual Chatbots

Chatbots and their functions are refining with time. In the realm of AI conversations, understanding the context of the discussion is revolutionizing Chatbots in every way. With the integration of NLP and deep learning, Chatbots are understanding the context of human interactions. Also, these are the types that self-learn from their past conversation with their users. This way, they refine their conversation and can bring past learning smartly into practice.

5. Social media

Similar to the contextual counterparts, social media Chatbots are ideally integrated into applications and websites of social media. The Facebook messenger bot stands as one of the examples. Customers can receive personalized product suggestions based on their previous search and views. This way, the bots contribute to re-marketing bringing the target customers back to complete the final conversion by purchasing. Moreover, they cannot perform as standalone applications thanks to the way they are formulated.

6. Transactional

Among the different types of Chatbots come the transactional ones. They are trained from structured data and are created to execute only a number of specialized operations that assist to eliminate the necessity of interacting with a professional. For example, banking financial transactions that demand interactions with gateway arrangements for card merchants. They perform on behalf of the users in order to interact with such other systems and execute transactions, for example, placing an order.

There exist various types of Chatbots that serve diverse businesses in variegated ways meeting their requirements both digital and customer-related. That said, Artificial Intelligence is smartly and quickly entering all industries and making themselves a necessity across businesses. So, with these types in mind, an entrepreneur can outsource their Chatbot development services mentioning their guidelines.

#Chatbot development services #chatbots #sirchendsoftwares #sirchend

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thesummerstorms · 7 years

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How do you imagine Darman reacting to what happened to Etain during her pregnancy? Because for me, Darman would be FURIOUS to know the mother of their child was threatened, banished to a situation that nearly led her to miscarry, and even forbidden to think of a name for the baby, not to mention everything else that went on...

I was sitting on this for, well, a very long time because I wasn’t sure how to reply. Just FYI, parts of this post are based on the canon of the actual novels, but a large part (mostly near the end) are written from my own perspective in the context of my Etain Lives verse.

It’s also very long (quite possibly more info than is called for, and I apologize for that), so beneath the cut I’ve broken the post into three pieces

What does Dar know, canonically? (And what reaction does he have?)

What doesn’t Dar know, canonically? (Why? Would he have ever learned in canon? How he might have reacted if he found out?)

What happens in a verse where Etain doesn’t die? (When and where Darman might learn, and what his reaction might be. This is entirely contextualized in my Etain Lives verse, which means some AU and headcanons are in play.)

While I know the original ask centers on how will he react, I kind of got caught up in figuring out what he does or doesn’t already know and why before I got there. And the end result is a rambling mess, so I apologize.

So what does Dar know, canonically?

So the interesting thing that I realized when I was going through and rereading/researching for this is that Darman does canonically know at least some of the story. Specifically, he knows that Kal a)prevented Etain from telling him about the baby and b) threatened to take the baby away from her entirely.

“Shab, no, son.” Skirata’s face was anguished and exhausted. “She adores you. It was me—I stopped her telling you. She wanted to, right from when she knew she was pregnant, but I threatened I’d take the kid away from her if she didn’t do as I said.” **

Darman didn’t believe him. Skirata might have been a pitilessly hard man, no stranger to violence, but he was the kindest of fathers. He’d never have threatened Etain.

“Don’t cover for her, Kal’buir.”

“I’m not. It’s true. Ask Ordo—he walked in on the row, and I’m not going to dress it up. I stopped her telling you, and that was wrong, whatever the circumstances.”

Dar’s initial response is disbelief that Kal would in any way be a threat to Etain- because he trusts and loves Kal, and expects that love and trust to carry over into Kal’s relationship with his significant other. That actually makes sense to me.

From there the conversation progresses into Darman’s anger that Kal is keeping things from him- first about his son and Etain, then about the larger web of things Kal is hiding from them- the cure research, the desertion plans, and all the other operations Kal is running against the Republic without telling them. The combination of learning about Ko Sai and the revelation about Kad is what pushes Darman to beat the hell out of Skirata. Again, he’s going through crisis mode here because he’s realizing he can’t trust Kal. And that makes sense.

But what’s odd to me is that we never see him come back to that very first crime of Kal’s, that he threatened Etain, even after he’s moved past denial. After beating up Skirata, he seems eager to “forgive and move on”, and pretend that his anger was merely heat of the moment, which might have something to do with it, but…

It’s still weird in the context of Darman, who has been noted to be super protective of Etain, both emotionally and physically, long before they were even dating. He never brings it up with Etain (that we can see) or calls Kal out on the threats, or otherwise seems to be concerned with that detail. Perhaps it’s a matter of his underestimating exactly what threatened looked like in this case, being so overwhelmed by his loss of trust in Kal in general that he loses sight of it, or of not being mentally prepared to face it, but it is odd.

I personally would have expected a stronger reaction at some point, although it’s been pointed out to me that Dar is still very much in that abusive relationship with Kal himself, and honestly doesn’t have much room to react even if he wants to. I also am unsure how much Etain would be willing to tell him of what transpired, given that one of her initial goals in telling him about Kad was explicitly to not blame Skirata for anything.

Which leads me to….

((** technically, yes, this is inaccurate… at first Etain’s plan is not to tell Darman right away which she comes up with a plan and figures out what to do, in order to protect him. But we do see by the time she’s 3 months/6 months into her pregnancy in True Colors she’s already thought the better of the idea and would contact him and tell him were she not forbidden to by Kal (pg. 18-19 in the paperback) so I’m perfectly willing to still let Kal have the blame on this.))

What doesn’t Dar know, canonically?

So Darman knows that Kal prevented Etain telling about the baby, and that he threatened to take the child from her all together, although he likely knows very little actual detail. The things we never see him learn on screen, on the other hand, are exactly the ones you bring up:

the fact that Kal twice gave Kad a name with out any say so from Etain, and explicitly told her she wasn’t allowed to choose a name for her son

that the threat to take her child was ongoing and ever-present rather than a one time, when she found out she was pregnant kind of thing

the fact that Kal chose to send to Etain to Qiilura with no medical or emotional support rather than Etain being genuinely assigned there

that Etain nearly miscarried

that Kal emotionally blackmailed Etain, accusing her both of being unfaithful and of using Darman

In one of the RepComm group chats I’m in, we more or less decided that had Darman been told about Etain’s near miscarriage during his initial conversation with Kal, he very likely would have tried to kill Skirata then and there. Kal is his father-savior-figure from childhood, yes, but at the same time:

Darman’s trust has already been broken enough to push him to violence against Kal, just based on the revelations about Kad’s existence and Ko Sai’s death

While Darman is angry with Etain, the quote from the last section again indicates that his expectation was that his love for Kal meant that Kal would also be a father to, or at least be kind to the woman he loved and had chosen as his partner. Learning the specifics of Kal’s treatment of her- which Kal also hid from him- is another specific betrayal of his trust

Darman is incredibly protective of Etain, to sometimes a not necessarily healthy or normal degree. We see this in his reaction to Fi in Hard Contact, to Scorch’s teasing in Triple Zero and his plan to “smack Sev later for the wisecracks [about Etain’s decision making]” in Order 66 , not to mention his reaction to her emotional states or to actual physical danger. Even if he’s heartbroken and angry that she’s been lying to him, that’s a long way from being okay with her coming to harm or dying. He still would not have taken well to learning that she and her baby were both placed at risk of dying because Kal put her in harm’s way with no access to medical resources.

The problem here is that there are only two people in the room when he confronts Skirata who would even have that information to give him: Vau and Kal himself.

Vau absolutely does not involve himself in any way except to tell the other commandos to let Dar go after Kal without interference, and he has no particular motivation to become involved in the drama. It’s quite possible that there’s still even things on the list he doesn’t know. (For instance, he knows about Etain’s near miscarriage, but not the initial threats or conversation, or anything about the names, even if he did care to reveal it.)

Kal, who does know everything, has absolutely no incentive to drag anything out into the open that isn’t already there. He accepts some blame because he has become attached to the idea of Dar and Etain together since she gave birth, but he isn’t going to want to go into everything else that happened if Dar doesn’t already know.

So inside that scene as it stands, there’s no way for Darman to discover the full context. Outside of it only a handful of people know everything. Ordo was unwillingly dragged into most of it, and I tend to think this means Mereel and the other Nulls likely know as well after Bardan alerts Mereel to Etain’s pregnancy. But again, Ordo has no particular incentive to bring up anything Dar doesn’t already know after seeing the injuries Kal has sustained, and Darman has no incentive to turn to Mereel (who is close to Etain, but likely not Darman) or the other Nulls.

Which only leaves Etain.

On screen, Etain and Dar don’t really have another conversation about her secret-keeping after he forgives her and she decides not to press him too hard or too much further re: his feelings towards Kal. Traviss drops all actual conflict from the scenario pretty quickly, and we never see it come up again between the two of them.

But, reading between the lines and inferring? We see Etain in Order 66 trying to actively change her behavior and not exclude Dar from her decision making. We know that she was miserable lying to him, and that she wants to make things better between them. Realistically, during the course of the month they spent together with the baby, with Darman still very much aware that things had been kept from him, I think there would have had to be a series of slow, careful conversations as they mended their relationship. So Etain probably did tell Darman that Kal suggested “Venku”, that she had complications while she was pregnant, etc…

I just don’t imagine she did so in a way that actually implicates Kal.

“There was no purpose to be served by telling him Skirata had stopped her. She’d deceived Darman from the start, planning to conceive, making him think there was no risk of pregnancy. It was her fault: she would face the consequence alone.” (Order 66, pg. 199)

From the way I read the series? Etain is absolutely still traumatized by her pregnancy, even if she prefers not to confront those emotions. Telling Darman exactly what happened would mean she would have to relive it again, and Etain already spent a lot of time miserable and afraid.

But more importantly, she a) believes she deserves what happened to her and any consequences still forthcoming b) wants desperately to love and be loved by Kal, because Kal has made himself so essential to the family she wants, which means not pointing a finger in Kal’s direction.

It’s not great as far as making amends and being honest goes, but Dar probably gets the version with some of the details… and none of the blame or responsibility. He doesn’t know how Kal specifically engineered the hurts Etain’s faced, only that Etain had a difficult time.

After Etain canonically dies in Order 66, he loses any opportunity to hear directly from her. Kal still has no incentive, and neither do Ordo or Vau. He’s already in really, really bad shape after losing Etain, the point of a full trauma-induced breakdown and she’s past any helping.

I suppose this whole section is my long-winded way of saying that as it stands, generally in a verse where the novels happen as scripted, I don’t expect Darman to ever actually find out.

What happens in a verse where Etain doesn’t die?

The thing is, I’m not sure how the topic would ever come up in my Etain Lives AU. By the time Etain is recovering and reunited with Darman, they still face some of the same issues as the original scenario:

Dar is in a really bad mental place, and telling him is probably not going to help him deal with things any Any reaction he has is likely to be extreme.

Etain still feels like she deserves it and also doesn’t want to have to deal with facing the emotions behind what happened to her again, particularly when she needs to feel as if she can love and trust Kal

Even if they do confront it, they can’t do anything about the situation it leaves them in; they’re still dependent on Kal. even if Dar wants to, he can’t declare Kal dar’buir on the spot.

Kal has put himself at the center of this family and therefore their every other social connection. They have no contacts, resources, or wealth not tied somehow to him.

The cure isn’t developed.

The Empire wants them both dead.

They both have an assortment of physical and mental traumas to deal with.

And on top of that, they have a baby who is also under threat, and who would be completely and utterly dependent on them if they decided to leave.

But when (there has to be a when, in this verse, not an if, if they’re ever meant to actually heal and get better) the information does finally come out… it’s not going to be good.

To some extent, Order 66 can already be partially blamed on Kal. Yes, Traviss handed Etain the idiot ball, but there was no reason for Etain ever to have even returned to Coruscant. There was no reason for the clan to have stayed on Coruscant as long as they did, and in fact Ordo at one point tries to tell Kal it’s a bad idea, that they should get out while they can.

Events play out the way they do largely because Kal committed to the random exfil date he had put on his calendar and to evaccing everyone from the same place, when multiple other characters in text point out that those things make no sense.

On top of all of this poor planning of Kal’s, which help feed to Etain’s (nonsensical) canon death, he never actually told either Etain or the commandos that he had a date set for the desertion. They had no ability to plan or prepare, because Kal literally doesn’t tell them it’s happening for sure until the Purge actually comes down on them the night before his planned date.

The Etain Lives Verse has reframed and restructured the events of Order 66 so that they make more logical sense, but in either case Etain’s fate during the Jedi Purge is at least partially a direct result of Kal’s continuing need to be in control and to hold back information from the rest of his family in order to achieve that control.

Darman, who is already furious at Kal for keeping secrets, is confronted with a situation where the exact things that Kal did to hurt him before have now almost cost him Etain’s life.

To quote @izzyovercoffee from the group chat, there’s two ways things go at that point:

I feel like [Darman] would be too fatigued mentally [to yell at Kal for the situation that leads to almost losing Etain] , because if Kal didn’t GET IT from the actual beating then he won’t ever get it. Because that blow up between them? That’s the same thing. It’s the same situation. Kal withholds information and people get hurt….

…either Darman explodes … or he fizzles out. The only thing that saves him is that Etain is still alive, but whatever reaction he have will be an extreme one.

For myself?

I see Darman being absolutely furious just at how Kal’s need for control lead to the Purge situation, without knowing about how Etain’s life had been previously endangered. I see it pushing it’s way to another blow up, another explosion. He’s grieving and in traumatized and realizing that he can’t make things better with Kal because Kal doesn’t change his behaviors. It probably ends with another fist fight, although this time his brothers know what to expect and try to step in earlier.

But that doesn’t make things any better with Kal, who writes Darman off in the same way he’s always dismissed the Nulls as “unstable”, without actually changing the behavior.

At which part Dar… fizzles.

He can’t trust Kal, but he also can’t fix the situation. He stops trying, retreats, becomes harder in an attempt to defend himself. He’s suspicious. But his anger is too exhausting to try and wield as a sword when Kal will only ever dismiss him.

He might have killed Kal during the second fight, might have declared him dar’buir…. but in this verse, Etain is still alive, still needs him, still needs him to look after his son. And Kal has got him in a position where he can’t do that, or can’t seem to, without Kal’s good will.

So he retreats, and probably suffers for it.

I don’t see the rest of the story coming out until after he’s already lost that confrontation,and in bits and pieces at that. I’m not even sure how it starts- does Mereel say something to him, quietly, that leads him to ask Etain? Does she, trying to deal with her own almost-death and the pressure of being expected to live as part of one large, trauma-free family, begin to confess to him one night when she’s almost in tears and too tired to hold it back?

Dar doesn’t explode this time; he can’t afford to. But the anger sits like a knife in his mouth. He’s short tempered and restless. He questions everything he’s told, has to battle suspicion even when it isn’t Kal speaking to him. He refuses to accept anything Kal says at face value, cuts him out as effectively as if he had actually formally divorced the man as his parent. He lays contingency after contingency, some needed and some not, because he can’t trust anyone else to keep Etain and Kad safe. Omega knows something’s wrong, tries to reach out to him because he isn’t coping, but Kal dismisses his pent up rage as an unrelated part of his PTSD and thus “beyond fixing”. Eventually the planning shifts to trying to find a way out for him and his family.

It’s honestly probably a really bad time for a while, because what Dar (like many other members of the clan) needs is a therapist to start helping him work through his trauma and some sort of safe autonomy.

Ultimately the situation can’t improve much, doesn’t improve until someone steps in to help find him some outside help (my money is on Rav here, tbh) and until Mereel’s death ultimately furnishes them with a way to escape Kyrimorut.

#revenge-of-the-starks #darman skirata #etain tur-mukan #etainturmukan #republic commando #meta: republic commando #meta: star wars #tbh i don't even know what this is any more and i probably am gonna end up wanting to rewrite half of it #but i'm done looking at it #my writing #etain lives au #Etain Tur-Mukan

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trentteti · 5 years

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A Look at the June 2019 LSAT

Two Fridays ago, LSAC released everyone’s scores for the June 2019 LSAT. Most people — the sane, well-adjusted people who take this test just as a means to go to law school — get the email, see their scores, react accordingly, and discard the other contents of the message. But other people — LSAT instructors, the decidedly less sane and well-adjusted — get really excited about those other contents. Because among those attachments are copies of the new LSAT. And LSAT instructors get really excited about new LSATs being released.

For one, even with the dramatic increase in the number of LSATs administered in each year, these score-and-LSAT-release days still fairly few and far between. The June score release going to be the last score release for a while; even though the July LSAT is next Monday, it’s going to take about two lunar cycles for the scores to finally come out. And, for our admittedly nerdy purposes, it’ll be even longer before the next LSAT is released. The next disclosed exam — the September 2019 test — won’t be released until mid-October. So these days feel ceremonious.

Two, the new exam gives us new material to work over, figure out, and prove we still have quote-unquote it. These opportunities to figure out games and passages and LR questions that test takers referenced with hushed and ominous tones post-exam are our continuous professional competency tests.

And three, these new exams give us an opportunity to monitor and assess ongoing trends the LSAT. Oh, were you not even aware that this test has trends that are in need of monitoring and assessment? That’s probably because you don’t nerd out over these exam releases like we do. Much like the griot of June 2019’s passage four, LSAT instructors are both the guardians of and mouthpieces to the history of this great test. We track changes to the test and sing songs write blogs about those change to hordes of future test takers.

So, excuse us as we nerd out over the June 2019 exam in this blog post. But we think this ensuing nerdgasm will be will be beneficial to you, too. You’ll see our thoughts, takeaways, and concerns about this test, and we’ll contextualize this exam within the recent history of the LSAT. And hopefully, this will give you a better idea of what to expect in future LSATs, whether you’re taking it July 15th, September 21st, or beyond.

So let’s breakdown each section.

Logical Reasoning

• Here’s how many of the different question types appeared across both LR sections:

• As you can see, it’s a fairly typical score distribution, with a few notable exceptions. One, after many tests where the LR sections de-emphasized questions that involved identifying formal aspects of the argument (Main Point and Role questions, namely), June test takers saw a sudden re-emphasis on those. We also a higher-than-normal of Disagree and Agree questions. In 2017, the LSAT went a little crazy with those questions, and then in 2018, they regressed to the mean. Is the relatively high number of those questions on this test an aberration, or a sign that LSAC will prominently feature Disagree questions every other testing year? Who knows, but the number of those questions vary significantly from test to test, so practice them a lot, just in case they show up in droves on your test.

• I predicted we would see a re-appearance of an old question format on this test, but that didn’t happen. In fact, there wasn’t anything terribly novel about these LR sections, other than the fact that both had twenty-six questions (which only happens occasionally).

If you were looking for novelty you had to settle for a question that had an unusual prompt. One question asked test takers to find the answer choice that “completes the explanation” begun in the stimulus. The stimulus started explaining why some people smoke way more nicotine products than others, and then it abruptly cut off, leaving the test taker with a blank line to fill in and complete the explanation. As far as I can remember, these “fill in the blank” questions have been exclusively Soft Must Be True, Strengthen, or Sufficient questions. This question, however, was clearly an Explain question.

It wasn’t terribly difficult, fortunately. Answering it just required you to realize the effect a rare form of the enzyme CYP2A6 had on nicotine cravings. One might say that rare form of CYP2A6 is the crown Juul of enzymes.

• On the whole, there weren’t a ton of truly difficult questions. There weren’t a ton of truly easy questions, either. Most questions fit somewhere in the middle. This comports with the eventual “curve” of this exam (more on this below). The curve was a little bit stingy for the high scores — you could miss fewer questions than usual to earn a high score. But the curve normalized for the middle-of-the-pack scores. This type of “curve” usually suggests that there were fewer difficult questions, and more medium question, than usual.

• In terms of the topics of these questions, we had some of the LSAT’s old favorites, like questions about predatory birds and their effect on insect populations, bicycle safety, mendacious politicians, and early human inhabitants of North America’s troubling habit of causing mass extinctions. So you could have crossed off all those on your LSAT bingo cards, kids. Shockingly, there were no questions about dinosaurs. There have been several recent questions about film critics and vampires, and we got more of those here. There was a question about how pilots on a diet might as well be two-drinks-in-the-bag-impaired, which I happened to read while on a plane captained by a very fit-looking pilot … so thanks for that burst of aerophobia, LSAT. And because the test writers seeming love to write “topical” questions — but since it takes a few years to write and test out questions — we got a question that was clearly inspired by “Fake News,” two years after that was a novel topic.

• Which was the hardest question here? There weren’t that many candidates. But one that springs to mind is a Strengthen question from the fifth section. That question went with a big theme common to many Great American novels and Real American Housewife music videos: that money can’t buy a great many things, including happiness. In fact, this question went a step further — taking a page from Diana Ross c/o Faith Evans, it claimed that money actually generates new wants that can’t be fulfilled, so money actually makes people less happy. There’s a pretty clear causal claim to strengthen — the idea that unfulfilled desires actually cause people to be less happy. The correct answer does that by showing that the fewer unfulfilled desires one has, the happier that person will be. That’s a dictionary-definition instance of “no cause, no effect.”

That was all fairly normal for a Strengthen question. There was one answer choice that was very difficult to eliminate, though. One answer preyed upon an aside in the argument, which said that wealth does fulfill some desires. This pesky answer choice said, “Oneʼs happiness tends not to increase each time a desire is satisfied.” Which would strengthen the argument if the argument actually claimed that money wouldn’t increase happiness. But remember, the argument said that money would decrease happiness. Satisfying new desires might fail to increase your happiness, but that doesn’t mean you’re going to be less happy. The distinction between not increasing and decreasing, or between not decreasing and increasing is one that gets tested fairly often on the LSAT, so watch out for it.

• Looking ahead to future LR sections, what can be gleaned from these sections? For one, this section reaffirms that Strengthen questions are the most important question type in LR. The number of other common question types — Soft Must Be True questions, Flaw questions, Necessary questions — have actually gone down on recent tests. Strengthen questions have only increased their prominence. So get a ton of practice with those.

Diagramming conditional statements continues to be a fairly important skill — eight questions on this section were diagrammable. However, these diagrammable questions were not very complex, which has been par for the course on recent tests. So make sure you know which words indicate sufficiency and which indicate necessity, and make sure you know the basic deductions you can make with conditional statements. You probably won’t need more than that, though.

Reading Comprehension

• Everyone who took the June exam hated the Reading Comprehension section, and having read these passages, I get it. It was rough. That shouldn’t be surprising though — Reading Comp has regularly been the most the difficult section on recent LSATs. What was a little surprising to me, though, was why these set of passages were difficult.

Most tough passages are difficult because the passages themselves are hard to comprehend. Anyone studying for the LSAT knows the feeling — a passage is about some scientific phenomenon you either didn’t know occurred or assumed operated by luck or magic, and as a result you’re only dimly aware of what you’re reading.

These passage, however, weren’t too hard to understand (this is, of course, by the LSAT’s standards, where everything is fairly difficult to comprehend, including why you ever signed up to take this test). The questions were a nightmare though. These questions were rife with all kinds of trap answer choices. Many questions tested incredibly picayune details from the passages. Certain correct answers were, in my opinion, not well-supported by the passage. In short, this would have been a particularly frustrating RC section to take.

• The most annoying passage, I thought, was the passage on the use of “accomplice witnesses” (AKA snitches) in criminal trials. The fact that literally no one referred to this as the “snitches” passages post-exam confirms my belief that kids today are nerds who lack appreciation for the finer purveyors of early-aughts rap. Anyway, this passage had a straightforward enough thesis — that the use of “accomplice witnesses” poses problems for criminal trials, because jurors are either unaware of the incentives law enforcement offers such witness or unlikely to consider those incentives when assessing the witnesses’ testimony.

So I thought I understood the passage. Not only that, but this is a subject I studied and have first-hand experience with. Then I got to the main point question, and thought every answer choice was wrong. The correct answer choice made an assertion — that this testimony increases the likelihood that a defendant may be convicted by false testimony — that the passage simply never made, only sort of implied. I had major issues with that answer choice, and a few others on that passage. Good thing this passage wasn’t on the digital LSAT — it may have provoked many a test taker to hurl the tablet across the room.

• There was also an irksome passage about fish farms. That passage argued that fish farms can be the cause of and solution to the overfishing problem, much in the same way that alcohol is the cause of and solution to life’s problems. That passage had eight very detail-oriented questions, which would have taken an eternity to answer on the test. The fact that it was second passage — typically one of the easier passages — was also fairly, well, fishy.

• Rest assured, the annoying features of those two passages aren’t typical of recent LSATs. Most passages test big-picture ideas and details in about equal proportion — unlike the fish farm passage. And the right answers to pretty much every recent question are very well-supported by the passage, as long as you know where to look. Although I would anticipate any LSAT this year to have a difficult Reading Comp section, I don’t think any will be this annoyingly difficult.

Logic Games

• On the whole, the Logic Games section was relatively mild, as far as these things go. The second game, about scheduling commercials for fast food, pizza, sportswear, trucks, and, inexplicably, granola — Seriously, who invited granola? Who has ever seen a granola commercial, for that matter? — was particularly unchallenging. The third game, a tiered ordering game that involved arranging both oil and watercolor paintings, was also fairly straightforward. The third game was also, by my count, the fourth time the test writers returned to the concept of oil and watercolor paintings in a logic game. So that was at least familiar, as well.

• The thing that linked all these games was “scenarios.” I thought scenarios were helpful and time-saving on all four games on this section. This is nothing new or novel on recent LSATs. On the September and November 2018 exams, I also thought you should make scenarios on all four of the games. On June 2018, all but one. On December 2017, all.

This isn’t just some random hobby horse of mine (OK it’s not just a random hobby horse of mine), but reflects how newer games distinguish themselves from older games. On older games, when scenarios were useful less frequently, you’d typically get a laundry list of rules, which would severely constrain your players and lead to important deductions. To find these deductions, you really just had to pay attention to elements that showed up in more than one rule.

On almost all recent games, however, there are fewer rules and, with that, fewer elements that show up in more than one rule. Because there are fewer rules to follow, the games appear much more open-ended and unconstrained. To figure out how these games work and to get a little head start on the questions, it’s become increasingly important to figure out a way to divide the game into a few different “scenarios” — the few ways the game could actually shake out. Doing so usually involves constraining one or more part of your set-up, which leads to some important deductions in each scenario that would be exceedingly difficult to make without resorting to scenarios.

So if you’re taking the LSAT this year, it’s very important that practice figuring out when and how to make scenarios. If you’re not developing this skill, you’re preparing for a different set of logic games than the one you’re probably going to get.

• The last game was, unsurprisingly, the hardest. It involved finding people to volunteer for a charity booth on Thursday, Friday, and Saturday, three volunteers per day. We had only five potential volunteers to draw from, which means that several of our volunteers would have to pull double-duty and work on more than one day. Thankfully, for the hypothetical work-life balance of these players, a rule prevented anyone from working on all three days.

This game was hard for a couple reasons. First, games that involve scheduling, especially ones that invoke the days of the week, are basically always ordering games. This game, which invoked days of the week, by all rights, should have been an ordering game. This issue comes up a lot when working games out with people studying for the test, and it has occasionally led me to make sweaty exhortations on this blog that games that “SCHEDULING IS ORDERING” (emphasis obviously mine, now and then). Except this particular wasn’t an ordering game. There weren’t any rules that involved any volunteer going the “day after” or the in the “days before” any other volunteer. This game was better classified as a grouping game, an exception to the rule that “days of the week = ordering.” However, you would have been fine even if you set up this game as an ordering game, so you can hold your educational malpractice suits for now.

The main reason this game was difficult was the deduction test takers were required to make. As far as difficult deductions go, I have to say I quite enjoyed this one (and with that statement, I’ll kindly see myself into this locker, good sir). Anyway, one rule claimed that if one volunteer, Morse, worked on a day, then another volunteer, Lentz, would also have to work on that day. The contrapositive of that rule meant that if Lentz didn’t work on a day, then Morse couldn’t work on the day either. But, since we only had five volunteers to fill three positions each day, that would mean the other three volunteers — Nuñez, Pang, and Quinn — would have to volunteer on any day Lentz didn’t. Plus, because Lentz couldn’t work all three days, there had to be at least one day they weren’t working, and at least one day the mighty Nuñez-Pang-Quinn triumvirate worked. Another rule made it so that the Nuñez-Pang-Quinn squad couldn’t work on Saturday, so that game divided into two nice scenarios — one where they worked Thursday, and another where they worked Friday.

So, basically this deduction came down to realizing that once two people couldn’t volunteer on a given day, the remaining three would have to volunteer on that day. These kinds of deduction, based on group sizes and the limited number of players to fill those groups, have been a theme of many recent games. The first game of the November 2018 LSAT, the fourth game on the June 2018 LSAT, the first game of the December 2017 LSAT, and the fourth game of the June 2017 LSAT all required similar deductions. It wouldn’t surprise me, then, if similar deductions were required on more LG sections this year. Make sure, then, you’re tracking which players can’t join certain groups by actually writing out that they can’t join that group in your set-up, and then check your list of players to verify who actually could join that group. Also pay attention to “can’t be together” or “hate” grouping relationships, which further restrict who can join groups.

The Curve

• Here’s the “curve” for this exam — as in, the number of questions you could miss and still earn a given score — compared to the curves of other recent tests:

• In previous posts, we’ve discussed why worrying about the curve before you take a test is mostly a waste of time and energy, but checking out the curve after the test is released can provide a somewhat objective measure of how “difficult” that exam is.

Essentially, if you can miss a lot of questions you miss and still earn a “high” score, that suggests a high percentage of the questions were “difficult” questions, or the difficult parts of the test were more difficult than usual. If you can miss more questions and still earn a “medium” score, that suggests a high percentage of the questions were “medium difficulty” questions, or the “medium difficulty” parts of the test were a little more difficult than usual.

• This curve definitely reflects my experience reviewing this exam. Nothing was incredibly difficult. And there weren’t more difficult parts of the exam than usual — one hard game and a couple difficult passages is pretty much the norm on recent exams. So it makes sense that we didn’t get a -11 or -12 curve for a 170, or a -20 curve for a 165. But there were a lot of medium-difficulty questions on this test, especially on Logical Reasoning. So it makes sense that the curve got a little more generous at 160, 155, and 150.

• You should also notice that, putting the very difficult December 2017 exam aside for the moment, the curves of all the recent exams have been virtually identical, give or take a question. More reason to not fret about the curve of any future exam! It will almost certainly look like one of these.

What to Expect Moving Forward

If you made it this point, congrats! These posts are always mammoth undertakings, because each exam provides a lot of material to discuss. But, for making it to the end, you get a reward. This is the point where we uncover our crystal ball and try to divine what future LSATs might look like, and tell you how to best prepare for them.

This exam was definitely representative of trends we’ve been seeing over the LSAT, and would make a fine practice exam to take in the weeks before any LSAT you may take this year. It followed many recent trends, like an increased prevalence of Strengthen questions, more straightforward “diagramming” questions, a very difficult Reading Comp section, and a lot of scenario-based logic games. If you want to be best prepared for any LSAT you’ll take this year, the June 2019 test, in addition to the last few years of published LSATs, provides ample evidence that you should focus on developing those skills.

A Look at the June 2019 LSAT was originally published on LSAT Blog

#June 2019 LSAT #LSAT #LSAT Trends #trent teti #lsat

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estimote · 7 years

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Success as a Service: exploring the collaboration between Estimote and Cuseum

Here at Estimote, we offer the hardware and software tools to build contextual solutions: an operating system for the physical world. We always encourage our users to dream big, that their imagination is the only limit. With our SDK, Cloud, Indoor Location, Here&Now, Fleet Management tools, app templates, and the knowledge of our community of developers (100K and going strong!), we have all the know-how and structure for creative entrepreneurs to pick up our tech and dive in, head first. Estimote wants nothing more than for our users to think creatively about their best use case, and with our toolkit and guidance, build that solution and implement it into the real world!

Certain companies have ran with the technology to build a solution for an entirely unique vertical. One of these companies in particular is Cuseum: a Boston based start-up that’s completely evangelized museums and tech, delivering everything a museum needs to usher their institution into the digital age, with supporting apps and contextual content. I sat down with Brendan Ciecko, Founder and CEO of Cuseum, to learn more about their platform, how they scale, what their challenges are, and when they know their work is complete.

JA: You're an early supporter of Estimote, I know that we're frequent partners and have collaborated in multiple scenarios! I suppose it'd be great to hear, in your own words, about Cuseum's mission. What services are you providing for customers?

BC: Cuseum’s mission is to help museums, public attractions, and cultural nonprofits drive visitor and member engagement and success using mobile. We provide a suite of tools geared towards enhancing on-site experience, focusing on what we call the “digital docent” or companion guide. Our goal is to make it possible for museums to produce powerful mobile apps quickly, easily, and without breaking the bank. Over 100 organizations around the globe have used our platform to launch mobile apps, many of which use beacons from Estimote!

We provide our museum partners with a full solution – not just content management software, native mobile apps, or mobile web apps. We bring guidance, advice, and years of expertise to every organization we work with to ensure their new digital tools launch successfully and continue to thrive.

And, hot off the presses, we recently launched a new product to help organizations save time and money while boosting convenience for members – by replacing physical, plastic cards with digital membership cards. Beacons play a role in this as well!

JA: Cool! Can you share the role beacons play here? Do you use our NFC chip?

BC: Absolutely! Museums offer incredible benefits to their members, yet many of these valuable perks are often underutilized or unused. Imagine, as you walk by the museum's cafe, store, or lecture hall, you’re reminded of your membership benefits and discounts. There’s untapped value and convenience for the member as well as a clear, turn-key, financial benefits for the museum. All of this is possible with our digital membership cards – no app download required!

JA: How much customization needs to be done for specific museums?

BC: The apps are completely white-labeled and styled to reflect each museum's unique brand. We handle all of that heavy-lifting. Through the content management system, the museum also has the ability to configure most major aspects of the app. The overall interface is intended to be simple and "chromeless," but we’re always happy to discuss additional customization if needed!

JA: What’s your beacon density like: how many beacons do you find needing for each museum? What’s the most amount of beacons you’ve ever installed in one museum, and can you tell us which museum it was?

BC: This varies greatly across the board! On one end, we have some museum partners who have as few as 1 beacon for a basic “welcome” and “thank you for visiting” notification. Generally, we recommend at-least 3 beacons to give each institution the opportunity to experiment in a low-risk, real-world environment. It’s always beneficial, and a great learning opportunity, to see things in action! We encourage an agile approach and have written up some suggestions on the topic.

On the other side of the spectrum, we’re working with a museum that will install 150 beacons! We’ll be sure to let you know when they launch, and will have much to share about that experience.

JA: Who are some of your clients? We’d love to be able to point our developers and users in that direction to test out the tech!

BC: Every month, we’re pleased to work with several new institutions, so the list keeps growing! Here’s a quick list of 5: - Museum of Fine Arts Houston - North Carolina Museum of Art - MCA Denver - Asian Art Museum - Musée McCord

You can also find a list of a few more apps on our website!

JA: I love that what you’re offering isn’t just an app, it isn’t just a platform, it’s the whole solution from end to end. It’s quite unique! You approach a museum and say, “Hey, we have the tools, knowledge, even the hardware access to bring your institution into the year 2017. Want some help? We’ll make it happen for you.”

BC: Thanks! We’re here to help museums in any way we can.

JA: What kind of tools do you use to make all this magic happen? Do you utilize Estimote SDK, Cloud, fleet management, Indoor Location? Do you use other sources? Are you building your own?

BC: We’ve built our platform from the ground up and use an array of tools to ensure the highest quality, performance, and efficiency.

For aspects related to monitoring and performance, we use Fabric, Sentry, LogEntries, New Relic. For analytics, we use Mixpanel and Google Analytics. For testing, Rspec and Quick/Nimble. For design, we use Sketch and for prototyping, UXPin… the list goes on!

In the name of reliability and performance, we don’t use third-rate hybrid platforms. Cuseum-powered native iOS apps, are completely native.

Although our platform is beacon agnostic, we find ourselves frequently using Estimote beacons. In those cases, we leverage Estimote’s SDK and Cloud. Outside of that, we’ve developed a few methods (such as smoothing algorithms) to improve the accuracy of beacon-triggered notifications.

JA: What's the biggest challenge to make your projects beacon enabled, and come to fruition?

BC: When you’re adding an extra layer to digital projects which involves additional attention to user experience as well as supporting and managing expectations related to hardware - it adds more complexity and time to the launch schedule. For some of our museum partners, we recommend that they first soft launch their mobile app without beacons, and then iterate forward to add them to the equation. You need to “crawl before you walk, walk before you run” as they say! Whether it’s with 1 beacon or 100, we provide resources and guidance for our museum partners to help them utilize beacons with as little friction as possible.

JA: Wise move! “Start by digging into the app, versus the physical location and Bluetooth pinging. Let that fall into place afterward.” Sounds about right, UX/UI informs the entire guest experience. I’m sure there’s a useful feedback loop there as well: when you start with the soft launch sans beacons, you can truly fine tune the details and collect data on the most exciting locations within the museum.

Do you ever find yourself in the position where you need to iterate on the beacon placement? Or, do you find that your clients will rearrange exhibits or plan the next exhibit differently around the “hotspot” information obtained through your analytics?

BC: There are some instances when the beacons are moved (during a specific exhibition), but this rarely happens. And, although the idea of arranging exhibitions according to the data gathered sounds really compelling on paper, most museums and their curatorial and exhibition staff don’t operate in the same capacity as retail experience consultants where the goal is to optimize a space for increased revenue. But, the way museums imagine and enhance their spaces based on new spatial analytics is an idea that is starting to trickle in.

JA: I’m curious, what analytics do you collect? What sort of data are you looking to uncover, and how does it influence your decisions moving forward?

BC: The short answer: every single button, screen, and “action” in our apps is wired up for analytics. Different museum departments have different goals around using the data that is available to them. For education and interpretation, the focus is on which pieces of content are the visitors engaging in and for how long. For marketing and digital, on the other hand, it’s more geared towards overall downloads and impressions.

Leveraging data is certainly an important topic right now, and as Peter Drucker famously once said, "If you can't measure it, you can't improve it." American Alliance of Museums is starting to evangelize the value of gathering and understanding data and we’re big fans of this initiative.

On our end, we’re constantly watching user behavior, while also optimizing and simplifying the product as much as possible. If a feature or screen isn’t being engaged with as much as we or a given partner predicted, there is a good conversation to be had about removing that feature.

We’re firm believers that a visitor who has the best possible experience is more likely to become a member, like, or share over social media or even make a purchase or donation. We’ve kept a close eye on this concept and the relationship between user patterns and conversion rates. A new opportunity exists for museums to have educational tools that have a financial return on investment and we want to help our partners take advantage of this! This is a metric that is super important in this day and age; it helps the museum and also ensures long-term sustainability of the digital tool itself.

JA: Tell me about your ideal client. What sort of museums do you go for?

BC: We work with a wide array of museums, of every shape and size. It makes no difference if the museum welcomes over a million visitors per year, or is a small university gallery - we love them all, and have tools to help! All of the museums we work with put a high emphasis on visitor experience and education. They are looking for time and cost effective ways to have a high quality, high impact on their visitors and members – and that’s where we come in.

JA: Tell me what your process looks like when setting up a museum from beginning to "end". Does it ever end?

BC: To ensure success for each museum launching a mobile guide, we have a time-tested launch strategy. Every engagement starts with a “Kick-Off” meeting to bring together all departments and staff who will be hand’s-on in driving this initiative to the finish line. We want to make sure every stakeholder is heard and that we fully understand and document the top 3-5 internal goals to make sure everyone’s eye is on the ball. We set various milestones, schedule training time, check-in sessions, and assign every museum a Cuseum concierge! We’re here for every museum we work with, every step of the way.

This process doesn’t end after the app has launched, though - we’re always checking to see how things are going, sharing best practices, and new features. We see this all as a partnership, not as just a “vendor” or a “software” provider – at Cuseum, we’re "Success-as-a-Service” for visitor and member engagement.

JA: And what’s next for Cuseum? You seem to have a great model in place and a lot on your plate. What are your goals for the next year, and what are you most looking forward to?

BC: We’re thrilled about our growth and the direction that things are going! We have many new launches, partnerships, and features in the works. With our core mobile engagement product, and our new digital membership card solution, it’s going to be an exciting year!

Be sure to keep an eye on Cuseum for future developments. And of course, follow Estimote's blog for special spotlights on apps, features, and use cases utilizing our software and hardware solutions!

Interview by Jess Anderson, Content Creator + Community Manager @ Estimote

#estimote #cuseum #beacons #museums #iot #musetech #aam2017

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autoirishlitdiscourses · 4 years

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Discourse of Thursday, 03 September 2020

So I had told him that what you actually mean by passionate, exactly, think in the play. If you misplace your copy of Ulysses closely, and the Stars: and discussion I am not going to recite and discuss next Wednesday 16 October On Sean O'Casey's The Plough and the section is optional next week: Think about what you're really passionate about. Deploying multiple critical lenses in your group, in SH 2635. Would you go over twelve I'll start making discreet kneecap-breaking gestures unless someone before you proofread and revise your paper topic would be helpful.

I was trying to complete the work you're reciting, obligates you to adhere to it! Throwing the candy was a pretty final form until the very end of the play makes is Rosie-Fluther is a good weekend! I get for going short, but I may overlook it if they drag on too long. In any case, to get them to lecture. This puts me in evaluating it; b you're still listed as TBD, McCabe page 84, so although there's no overlap in terms of which have particular places in the assignment write-up of the implications of saying that it's impossible for every single person in each section. And you really did quite a good discussion, rather than simply cataloging your responses to it—but that would help you to twenty minutes if it works for you to punch through to being good mothers? If you would be a bad idea. Thanks! Think about what motivates us to experience non-trivial illumination of both the broader themes with which you are also productive ways, and he's writing about one of the format of the writing process, and good luck in every single point. Teaching Assistant: Course Requirements: Punctual, attentive reading. How to Read James Joyce's Ulysses/character list on How to Get An A on it before and known it well to the connections between the poem. You're welcome! I think that your grade back, and I've just discovered that time passes differently when you're at the final, you could go with your quarter! Ultimately, I realize that I didn't anticipate at the draft of the overall effect of giving your attendance/participation calculation. Again, I'm sorry to take so long to get into those spots. Hi! I'm sitting here grading papers. It would have helped to get these to you. Overall, I think, don't do much to obscure many important writing-related questions? Think about what you're actually using, and incurs the no-show penalty, which could conceivably pay off in the How Your Grade Is Calculated in Excruciating Detail. Rebeka discussion of as close to this, we can talk about this, and there's no penalty for going short, more complex manner. You are not particularly likely, if you say is simply to talk in section. Drop if you have locked yourself out of your discussion and got the lowest score of all of part two for all students, and Margaret Atwood's Oryx and Crake, all in all, you chose a longer-than-required selection. If neither of those three poets is acceptable what it most needs to be the full text of a group presenting information can be a productive line of the texts are also movies that deal with the rest of the passage in question. I thought you might profitably compare/contrast exercise X is like A, if I discover that things are going to be flexible so as quickly as possible? This means that a number of points as every other B paper is one of the class for instance, if you schedule me a description of your own ideas and ask people to talk about the American judicial system, forensic science, technology, the more egregious errors in my email during the last sentence of the section hits its average level of. Hello, colleagues! Crashing? Your writing is once again very lucid and engaging, and exhibiting solicitous concern for emotions that they didn't cover but that you may not explicitly help you to do your recitation genuinely was quite good in many ways in which it could be.

Is something wrong with Francie? Fill in the recitation half of the two revolutions, separated by 127 years? Well on the issues that you have too many emails shortly before each paper grade are the texts as a novel like this happen. Your section can be a section that you're examining while doing that work.

Other registration/administrative issues after presentations. Or he shows up for them, and just got swamped responding to paper proposals and recitation of a text that they should not lift people into the A range; you also did some very perceptive readings, I will count that as on page 124. If you don't need to cancel my office during office hours, or nations,—of value. Hi! 12:30-3 p.

—And you've been rather quiet this quarter you've worked hard on it than that they are assumed to feel more intensely, because this is a don't make a final draft, but he did his recitation; said I don't know when I qualified it by 11:30 just come over then and I'll see you next week. All of these is that the first-come, first-out, it's likely that you were on track. That is to say is something you address directly in section. Great! Ii: Frank Delaney's Re: Joyce podcast, in part because of the class and, Godot Lucky's speech and had a lot of potential videos on YouTube that deal with the same day as another person, and enjoy the company of your own narrative dominate your analysis. I have also been participating extensively and wind up dropping. Which path you choose as additional sources in their historical context is likely to have a reasonable compromise. Your notes are not, let it sit for two or three blank ones but seem to get her where she wanted to discuss, but my own forehead for not coming to section, probably due to the group's discussion that involved not only accepting responsibility for your historical sources. Again, well done! Currently, you have any questions, OK? Again, this is of poor quality: The Lovers 1928; probably others. Your delivery was basically solid, though I also think that it would help you to punch through to being perceptive. Probably, most elegant, most of this work is currently better developed and more general note, you responded effectively to larger-scale themes to specific points in the stream of consciousness is potentially profitable analytical path that you find that the law isn't able to find. It's just that you don't have a standard list of the situation are quite likely enjoy Hannah Arendt's book On the other Godot groups for several hours tonight instead of seven, IDs out of that earlier. Overall, you were so open-ended, because this week.

I myself tend to have asked yourself what you're actually claiming about the novel, touched on some of the historical connections. The short version is that you have any questions, OK? What you might notice Bloom's interest in food-based Futurist-related slack you earlier but the usage in literature in Celtic countries is actually doing and what positions do you mean by history if you assert it, I really appreciate, by love, and there memorizing your selection; changed their to the stage, take the final exam—or if his ancestors are only other Nigerian emigrants? You effectively acknowledged the work you've already laid the groundwork, and to interrogate your historical sources would pay off as a whole tomorrow; In front of the recording of the play's rhythm in the long run. Well done. I'm not trying to get me a copy of the syllabus, and what your argument to go through the writing process is itself a thinking process too, and that her motivations are likely to pay off in terms of figuring out when to give a more impassioned and, despite some issues that arise as you write quite well.

I hope everything is going well.

Think about what you're going to give a quiz. Doing this effectively, demonstrated a strong job of thinking about which texts you propose in your section, has interesting and possibly other contextualizing information, but there are a lot of interesting course-related road to go with it in more depth, but it's up to reciting the text and from section that you're likely to be helpful. Questions? You are absolutely welcome to attend section and are perfectly willing to do what the nature of the text in question, you did a very specific skill that takes a while because everyone is always telling me that your surgery goes well and can't assert offhand that these paintings fall within the larger issues of the play as a separate workbook for each day that your paper to make sure that this is the play, but rather because you will need to confirm that no one talking but you were thinking about it in. 2 and pointed to some punctuation and formatting issues that you've chosen, and what you'll drop if you really want to go; it's a good place to put these two texts. But just looking at his impending death would have had to be caught up on reading will probably make some very good job digging in to something as complex and insightful analyses of a letter grade to assign your final draft. 5% on the MLA standard for academic papers in the future. I can attest from personal experience doesn't necessarily tell us? Again, thank you for that week will partially serve as an opportunity to richly contextualize the texts are primarily theoretical, critical, or one that gestures toward an overall grade for each text that you've identified as significant and connect them to pick something for you? I think, would be to link the various settings in The Butcher Boy in front of me, and then sit down on Wednesday evenings and bring specific issues that would mean that you should be set up in, say, and have so many emails waiting on you second or third, although my advice is not double-spaced; allowing your word processor does not mean that you examine fit within the horizon of possibility for you.

To take. 3:50 or so announcement to your final tonight went or is she operating in an engaged, thoughtful performance that is merely excellent to writing and its flowers have a good impression. I'm looking forward to your larger-scale details of the course website let me know if you can see below, I think that your delivery was a nice paper on it and are comfortable discussing with the time that you examine as part of the text. I recommend it highly. Short version: writing a novel in 1994, called 20 May 1905, in particular, for the next two days/after/the/optional section Thanksgiving week.

Trying to memorize. Twelve-page paragraph or two days, and. Very well done overall. What much of this while remaining quite fair to Yeats, or a bit in the best way to satisfy the requirement that your questions might involve how media images get stuck in Francie's head and the horror or irrelevance of the twentieth century, and quite engaging though I think that both of you effectively boosted the other's grade while you try to rephrase a few points even if only because it has to be as successful as you can still pull your grade.

It can be, if I can attest that this is appropriate for quick questions, and I'll see you next week. I do not grade you on which Ulysses is already an impressive move. Paper Letter grades for papers are penalized by one line—will/seriously hurt/your/grade, you can bring up from those poets: Eavan Boland, or Eavan Boland, or moonshine, because your writing, despite the occasional hiccup here and there are certainly welcome to a wide variety of texts in relation to your questions, but a particularly good selection, actually, but I haven't yet decided what order I'll call people in the world in shades of grey are frequently eaten while the British pound or pound sterling is complex, and so was the fact that you've done a lot of people aren't prepared, it's perfectly acceptable to use any equipment other than your responses to it but you'll be reciting, anyway, or by email, or turf, from a medical provider for me to boil down to thanking the previous presenter s for providing an analysis, and their relationship and about nine billion other things going with the play with which you want to know the novel. It's absolutely OK to subdivide your selected bibliography into sections indicating status Works Cited page; any borrowings from anyone else's work during the quarter is that the video supplements the lyrics by providing additional examples from Sartre and Camus and of putting them next to each other because they haven't read for quite a D for the quarter was affected by gender in relation to your larger-scale narratives that the writing process is itself a sophisticated logical structure that shows you paid close attention to the show that there is going well.

You picked a wonderful break! The same grade, answering only three IDs instead of asserting X, which is harder to get people to talk about, but our wonderful email servers that the professor's English 150. —Not just talking about the material, and what does; added and before I go to bed late tonight and will have the opportunity for a few significant gaps, possibly by style, narrative clues, etc. Each of you should have a fair amount of time that could have gone beyond. I will check your U-Mail address, and I think that it's not necessary to receive many emails to answer questions in section we talked about in the grading expectations for performance in a higher level of. If you glance over at me occasionally, but all in all, you can still go just make sure to give everyone answers as quickly as possible you'll get other people talking and that Patrick Kavanagh, Innocence Wherever you are reciting on Dec 4, which was true, for the course of the presentation of the assignment handout. The hat scene in/Ulysses/character list on How to Get An A is still fair game, but your writing. I didn't anticipate at the assignment write-up, I've provided a good job. I think that practicing a bit more so that it may very well done. Finally, the absolute maximum amount of time, and I'll get you your grade back, but will push you up for the rest of section, but you were to remind you of these boil down what the crashing situation looks like you're well on the paper—and thank you for doing things that you should talk more would have helped you to demonstrate excellence to a strong recitation. Thank you. I can. I just finished grading the final tomorrow.

Let me know, and the way that the pick three texts of these are very rare moments of suboptimal phrasing, etc. If you happen to know in advance that this is very very close and, Godot Lucky's speech and had some very perceptive readings to fall a bit, I think that you will automatically fail the course, please send me an email, but ID #3 overlaps substantially with ID #9 from the guy who's going to select one or more implicit assertions to support it. For very similar reasons, including the fact that you've chosen fails to conform more closely on the section website. I expected, and that does not request disciplinary action, just send me no later than most of your discussion plans. If you glance over at me occasionally, but our wonderful email servers that the complex connection that's being built here is something that's plausible and defensible and defended in the D range, though, your grade for you, but you took advantage of this poem is very well done. I'm sorry to hear that and hide behind the fact that they demonstrated knowledge of the quality of Molly's thoughts to come talk to me as soon as you may have noticed that the formula by which all grades are calculated, including those that best supports your central argument is thoughtful and focused, providing useful background information several times during the last student I have you done with the final to get me a revised version instead, if you do not check my email during the term, and Cake next to each other, and turn them in your proposal, but this will hurt your grade to you I was now a dual citizen. Ultimately, you might think. I don't know for sure that I think you have some really perceptive set of ideas here, and so it would have helped you to let me know if you have too many good ideas, but if you're planning on using equipment. Find ways to read it entirely at some point in the 6 p. I'm getting back to you after I broke my arm two years ago. It's here, and Francie's unusual diction makes passages from the famous Kilmainham Gaol Pike p. Second: I am necessarily willing to do a good match for the points for the quarter; b you have questions or themes that have already given up 70 points out of your discussion. I have to get a C for the citation-related questions? All of which parts of the points for the course texts and perhaps by doing background reading on aspects of your situation, and ask students about them assignment, Bloom discusses the funeral itself is not that you are present/at Wikibooks: Daniel Swartz's article 'Tell Us in Plain Words': An Introduction to Reading Joyce's 'Ulysses': Joyce's two structural schema of/Ulysses Seen/graphic novel or for the recitation assignment write-up exam after lecture tomorrow! Well done on this you connected it effectively to larger themes remember that part of the following week 20 November discussion of White Hawthorn in the paper prompt that your basic idea is sound and may be something like statistics or scientific research. Thanks for being such a good choice. This short collection of James Joyce, Macklemore, and that you want to go. Email that TA and not quite enough points on the midterm, and to your first question, I think that one thing that would help to make sure that I notice that the directions you want to, then it makes life more stressful for you is not caught up on the clock is ticking, but the power company left me reading by candlelight for several hours tonight instead of copying it and are comfortable discussing with the job they have something to say in my office hours.

Incidentally, I had in talking about and always has Irish for purposes of education, some people may not under any definition of how she goes about getting it in a relevant and engaging. /Or b what this relationship is a violent and sadistic serial killer. Again, very nicely acted. E-mail off to be even more nuanced. There were four errors in my office after getting left behind at the moment, points assigned for the paper has some substantial strengths in a lot about what is accomplished by the metaphor to make sure that you have an excellent delivery. I did do all three other components. I think that there are other possible responses to British colonialism? You managed time well and that the overarching goal is in any way affect your analysis more carefully would help you to reschedule, and have some very good work here, and these are pretty high this was not announced last week were good, perceptive, non-edited draft, and turn them into a larger-scale questions with smaller-scale themes to specific claims of entitlement. Have a good job of covering a large number of course a novel like this in some particulars from Chris's, and you have 82. This is one of the section, not to be helpful to log into the A-paper gets not 90% the low end. No appreciation needed. Paper lots of good material in an usual mental framework during her trip to the romance competition by any means a comprehensive list. Yes, and be able to get back to your questions as you write your way to make sense to present your complex thoughts in the hope that you're perfectly capable of even more nuanced way. Thank you again. Well done on this particular assignment, and only point of analysis is for most students your last chance to do for herself, or see me! Both of these are of course no surprise coming from a higher level of familiarity with the professor told me that is closely tied to romance, as a forum for substantial discussions about money more comprehensible. I've posted a copy of the quarter. Remember that you are fundamentally wrong about this is primarily covered over by this lack of authorial framing in the range of C-71. I think that your delivery. I think that you've tried to gesture toward this in your paper, but also to try the waters with discussion a bit more gracefully. All in all, though the ones you've picked a good selection, and I will try hard to get warmed up for the course-related selection 5 p.

O'Hanlon and, overall. You can absolutely discuss it in a competition that valorizes certain characteristics by denying the opportunity may not be surprised by the end. So you can take a more rigorous, incisive analysis on other classes, you have any other questions! I'll take the penalty, actually, because I don't know the answer to this message. None of these is that this is difficult about love that lends itself structurally toward being a nuanced understanding of them you'd like me to say anything at all by Patrick Kavanagh, but that you can say with a good set of ideas in your section, but please reserve the room. Your plans were adequate but came in earlier than yours. I think that practicing a bit nervous, which is a strong second. Though it was all a serious possibility, depending on what direction you want to go into in conversation. Crashing? There are a well thought-experiment, even if you want to bring in, first-out.

Well done on this assignment.

Yes, that's OK, but I'll say a selection from Ulysses during week five or six. I think that putting more interpretive work. The Plough and the title and copyright page from the second, larger claim would help to ground your analyses are very solid paper overall. I will throw you one by ILL; I just sent you about the relationship between Yeats and nationalism? You might think about propaganda and/or language that intimidate or negatively impact your ability to be more specific about where your ideas are actually four total people going that day already.

November will have the capacity to succeed in this class are expected to use for us than it needed to be changed than send a new document. Yet another potentially useful gender-based discomfort effectively motivate other people do some of their ancestors' country of origin? Again, quite a good paper here in a way that they should not be surprised to discover how much your writing really is a comparatively difficult poem to music and is one way to fill out your own original work/. You've got a really successful in the west have become more comfortable with the poem's sense of the twentieth century.

Professional speech and discussion plan and to your larger-scale concerns, and preferably by Thursday or Friday this week's are here. Exactly. The underlying assumption is that race gets slipperier the more difficult texts we're dealing with in their historical context is likely to make them answer questions in order to pay off as much as it opens up an interpretive pathway into what Yeats wants to have a number of productive ways to do. She knew at once. Have a good selection and have been of concern in the novel 6 p.

#Irish literature #automatically generated text #Patrick Mooney #Python #Markov chains

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projectlabsco · 4 years

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Portfolio Kanban: a Tool for Strategic Agility

A definition of business agility concerns the organization’s ability to adapt, change quickly, and renew itself in a volatile market environment. It is about the capability to adjust strategy, sometimes radically, testing the results they go. It is about altering the organization, adapting or inventing new processes, and for some, the absorption of modern technology. Yet an organization rarely has the capability, capacity, budgets, or the resources to pursue at a pace all activities on its’ agenda. The consequence is that judgments regarding which actions to initiate and which to delay are required. In change management terms, this decision-making process is known as portfolio management. Think of portfolio management as the pre and post-investment decision making. Modern portfolio management has migrated from textual reports and complicated spreadsheets to visualization using Kanban techniques supported by analytics producing portfolio KPIs and recommendations. Portfolio management allows organizations to identify, prioritize, and execute the initiatives which optimize the gain in terms of strategic opportunities enabled. It also gives clarity when activities will not deliver the anticipated benefits or when further investment in a product or activities will no longer provide the desired outcomes. Portfolio Kanban Scheme Analytics are used to identify potential investments with falling returns or unfunded activities, which can present a more significant strategic gain than some in-flight activities. Agile Portfolio management is, therefore, as much about stopping or re-prioritizing activities as it is about starting them. Drivers for Change Typically, organizations have three competing inputs drivers for investment. The first input is the strategic plans. In strategic planning, the process options are identified. Options are then broken down into prioritized and actionable work items. The second is the market requirements, regulatory changes, responding to competitor’s actions, and so on. The third source of work required is the myriad of small changes needed for efficiency or productivity improvement under the banner of continuous improvement. In an ideal world, a portfolio plan should provide a line of sight from the creation of the vision to the achievement of the strategic aim. However, this is rarely the case. Organizational priorities change. The anticipated benefits from plans set out months, sometimes years in advance, may be reduced by changing market conditions or competitor activity. Assumptions made at the time of business case creation may be found to be invalid. Organizations in volatile markets will need to validate and revise their portfolio plans more often than those in more stable environments. Some market requirements can be predicted well in advance, while others simply cannot. In these instances, the portfolio planners need to make decisions to re-prioritize the portfolio activities so that they can accommodate more urgent market-driven requirements. Lastly, some small changes may be enablers of some items which have significant benefits or strategic gains. The portfolio management process, therefore, must be capable of linking activities together, much like a value chain, so that these enablers have the appropriate level of visibility. Timing While the focus of portfolio planning is on the creation of value and ensuring that the business-critical activities are clearly understood, there is always the question of timing. Unfortunately, organizations do not have infinite capacity or infinite budgets. The portfolio management process must, therefore, look at the schedule and consider the organizational constraints. These timings, of course, need to be related to the desired outcomes while using Lean techniques to limit the work in progress at any one time to increase flow and throughput. Activity Life Cycles Portfolio management is made more complicated by the range of life cycles of the activities. For example, a strategic initiative may go through a formalization stage using design thinking followed by a prototyping stage using a lean start-up approach followed by an agile project which will deliver the proven prototype in production volumes. On the other hand, a market-driven initiative almost invariably has a lifecycle, which is exclusively the agile project lifecycle. Small changes may use a Kanban based release management approach. A Portfolio Kanban will allow the configuration of several different workflows to cater for the differences in approach for the various activities. As the activities become more transparent and are broken down into features, the teams will create entries on related Kanban boards, which can automatically update the status of the parent portfolio Kanban. Benefits mapping techniques can be used to distribute organizational benefits across the features. These techniques allow teams to prioritize the sequence of the solution delivery subject to dependencies and critical constraints. Rolling Wave Portfolio As stated earlier, organizations that operate in a volatile market need to review their portfolios almost continually. Most organizations use a technique known as rolling wave planning when the portfolio is refined, and the portfolio backlog cleansed every quarter, known as rolling wave portfolio planning. The basic idea with rolling wave portfolio planning is that you plan things that are closer in time to now in detail and things that are distant in time at a higher level. There is a constant review of the priorities in work awaiting to start and those activities in-flight. The thinking is that the further away in time that something is, the higher the chance that it will change during that time. Therefore any time or resources used in thinking through the details of items on the longer-term agenda may be wasted. A plan is still required at a high level to guide your current decisions and to set people’s expectations as to what is likely in the future. However, detailed planning to the point where the activity can start is delayed until we get closer to activity initiation. It is correct that agile delivery practices give more opportunity to close out delivery activities than many traditional approaches. As one investment banker told me recently, “this organization is great at kicking off projects but very bad at stopping them.” In rolling wave planning, the organization checks that it is maximizing the opportunity from its strategic investments on a very regular basis, often monthly. Rolling wave planning can make use of a portfolio Kanban showing a prioritized backlog, the activities that are in-flight, and those activities which are completed and delivering results. Benefits management principles suggest that collecting the benefits data helps the organization make better investment decisions over the medium term. Collecting this data also ensures that the focus remains on the organizational value delivered. Tracking the Benefits Measuring realized benefits in a reasonably dynamic organization is tricky. Over time the ability to economically collect realistic benefits data erodes. The accuracy of data captured degrades almost on a logarithmic scale. As more change lands or market conditions alter, so the ability to trace an improvement to a particular initiative fades. Never-the-less in the portfolio reporting, those who make the investment decisions wish to see business benefit figures alongside the investment numbers. Enabling future investment management based upon recent trends is a crucial goal for many enterprises. WE have found that investments with a more than nine-month payback period will be reported as a trend rather than as an accurate number. So, organizations take the approach that, once approved, figures established in a business case are reflected in operational budgets, and revenue plans inline with the business case assumptions. The consequence of enhancing value management within the agile delivery and implementing benefits tracking in agile portfolio management is that the quality of the data in business cases dramatically improves. We have found that teams and sponsors work collaboratively, defining the scope of initiatives in previously unheard of ways that maximize the value created from investment. Portfolio reporting using analytics on the product delivery and the benefits derived increased the organizational focus on strategic gains and timelines in ways that increase organizational agility. Conclusion Agile portfolio management emphasizes organizational value delivered. Portfolio Management focuses on making investments in the activities which produce the highest corporate return. The portfolio process also encourages those making the decisions and the teams delivering the solutions to consider the viability of the iterative activity. Portfolio Kanban has best practices on which senior management can rely. Regularly checking the viability of each investment encourages teams to maximize and clearly illustrate the organizational value delivered or anticipated. In doing this, it strengthens the link between the work undertaken and the strategic plans. It is this continual verification of the change investment portfolio that provides the organizational agility, the ability to start activities, and to stop activities if something appears that has a higher strategic priority. About the Author Jon Ward has worked in Change Management for over thirty years. He believes in contextual agile. Rather than using one framework or set techniques, Jon introduces appropriate ways of agile working, enabling organizations to achieve their strategic goals. This contextual focus may involve tailoring agile approaches and blending then with traditional techniques. Currently, as CEO for Beneficial Consulting, Jon is focused on the cultural and transformational aspects of implementing agile to deliver high-quality solutions, faster and cheaper, resulting in increased customer satisfaction. Jon has an MBA from Sussex University and is currently acting as an Agile Catalyst, enabling agile adoption and efficient organizations. from WordPress https://ift.tt/2NGIIs0 via IFTTT

#IFTTT #WordPress

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bharatiyamedia-blog · 5 years

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Ladies's Soccer Wins Extra Than the World Cup

http://tinyurl.com/y6ew2a5k They’ve given us, amongst different issues, a victory pose for the ages. I’m speaking, after all, about the USA Ladies’s Nationwide Workforce, who gained this yr’s World Cup after beating the Netherlands 2-Zero on Sunday. Megan Rapinoe’s now signature transfer — chin up, arms outstretched, gloriously assured, may have been interpreted not way back as irredeemably conceited. As a substitute, the crew’s outsized excellence and their unapologetic acknowledgment of similar, has been an exhilarating improvement for a sport which has produced nothing however glory by any measure. However since we’re measuring, right here’s only one to think about: Within the eight World Cup competitions which have been held, the U.S. ladies’s crew has gained 4. The U.S. males have gained none. “The expertise pool for feminine soccer gamers in America seems bottomless,” observes Moira Donegan within the Guardian. She accurately factors out that this bounty is thanks largely to an effort to incorporate women and girls in sports activities. And that got here by the use of laws: “Largely, we bought them by means of coverage, specifically the Schooling Amendments Act of 1972. Shepherded into regulation by Congresswoman Patsy Mink of Hawaii, the title IX provision of the act was a response to feminists’ push to shut a loophole within the Civil Rights Act of 1964 that allowed federally funded faculties, faculties and universities to discriminate by intercourse. Title IX was supposed to ban this sort of discrimination, and it utilized to all academic applications and all points of a college’s operation—together with sports activities.” Donegan walks by means of the historical past of the struggle for the inclusion of ladies in sports activities, together with the grotesque sausage-making that was the legislative course of. “Taken as an entire, title IX’s success in creating discrimination-free academic environments for ladies and women is spotty at greatest,” she concludes. “However the athletic non-discrimination provision has been a large success in encouraging American women to play sports activities.” And naturally, earn an reasonably priced secondary schooling. So it ought to come as no shock then that the ladies who discovered a house on the taking part in area are sometimes interested by ensuring that others are afforded the identical respect. Rapinoe, by the use of instance, turned one of many first skilled athletes to take a knee in solidarity with Colin Kaepernick. “I haven’t skilled over-policing, racial profiling, police brutality or the sight of a member of the family’s physique mendacity useless on the street,” she wrote in a thoughtful post for the Participant’s Tribune. However I can’t stand idly by whereas there are individuals on this nation who’ve needed to take care of that form of heartache.” However on no account is she the one one. All of the U.S. athletes took the sector realizing their subsequent struggle can be a bloody one: Mediation associated to the gender discrimination lawsuit they filed against U.S. Soccer, the game’s governing physique. Males make some 3 times as a lot per sport as the ladies and the prize pot for the ladies’s crew this yr was $30 million, in comparison with $400 million for final yr’s Males’s World Cup. Whereas Rapinoe’s pose was thrilling, it couldn’t maintain a candle to the ability transfer delivered by the followers. When FIFA President Gianni Infantino took the stage quickly after the U.S. victory, the group within the stadium started to boo, then chant: “Equal pay! Equal pay!” I plan to maintain that chant on a loop and play it after I want it. The USWNT’s quest for equity is greater than themselves, after all. But it surely was nice to see the concept discovered assist even within the low-cost seats. Hopefully, the reminiscence of the crew’s joyful excellence could make the sausage-making of inclusion palatable sufficient for voters and enterprise leaders alike to remain the course. The whole lot is best when everybody will get a shot at taking part in. And all of us have work to do. On Level The place is the mainstream media protection of black tech success?That is the basic query posed by journalist, technologist, and entrepreneur Sherrell Dorsey, who finds that the reply is fairly simple. “Traditionally, mainstream enterprise publications have didn’t contextualize Black entrepreneurship,” she writes of a world looking for tales of enterprise capital heroes who acknowledged the abilities of downtrodden of us ripe for assimilation. In consequence, advances in black entrepreneurship and inside govt ranks, significantly within the 1970s and ‘80s, have been ignored. “Again then, revered enterprise magazines like Forbes and Fortune weren’t taking the Black group severely, not to mention their enterprise strides,” Alfred Edmond, Jr., senior vice chairman at Black Enterprise, tells Dorsey. CJR Alitalia airline apologizes for utilizing an actor in blackface to painting President ObamaThe offensive video was a part of the airline’s social media marketing campaign designed to promote their new Rome-to-Washington route. It additionally included humorous portrayals of Abraham Lincoln, Donald Trump and George Washington, I feel. However the actor taking part in Obama was clearly darkened with make-up. The outcry was fast, although the corporate first defended the video saying the actor wasn’t white and “make-up was utilized to spotlight (his) options.” Whereas the Tunisian actor who portrayed the previous president was in all probability shocked to study he wasn’t white, the corporate ultimately revealed a authentic apology. “For our Firm, respect for everybody is necessary, it was by no means our intention to harm anybody and we’ll study from what has occurred,” they tweeted. USA Today A group of individuals descended from the previously enslaved helps to re-write historical pastJames Monroe, the fifth president of a as soon as younger nation, enslaved greater than 200 individuals throughout his lifetime. Their descendants, many nonetheless named Monroe, stay in a predominantly black group close to the president’s former Charlottesville-area plantation — a small city in rural Virginia referred to as Monroetown. Whereas this extraordinary story by Audrey D.S. Burch is, partially, certainly one of how seven generations of Monroes have grappled with their affiliation with slavery, additionally it is about how the historians of Highland, the museum/house which was as soon as the centerpiece of the enslaver’s 3,500 acre property, are grappling with the group’s place in historical past. “Up till that time, we had no concept this group was proper right here,” mentioned Sara Bon-Harper, Highland’s govt director. Loopy, proper? They have been actually proper there!. New York Times On Background Anthropologists erased proof of same-sex relationships in AfricaThis piece from historian Marc Epprecht examines the phenomenon from a really particular perspective: the affect of Western anthropologists and teachers working in sub-Saharan Africa. Whereas there was an extended historical past of same-sex relationships that occurred in quite a lot of contexts, Western teachers finding out African societies within the 19th and early 20th century didn’t file any of it. The bias of the observers was profound, he notes, a lot of whom discovered homosexuality to be abhorrent, thought it forged colonial techniques in a foul mild, or determined it was the product of out of doors corrupting influences, on this case, Arab. Anthropologists didn’t word same-sex relationships till the 1970s, which coincided with the de-colonization throughout the continent. Click on by means of for a evaluation and the article. J-STOR Hydroponic faculty gardens assist youngsters and communities be more healthy, additionally smarterThis story begins with the story of the Brownsville Collaborative Center Faculty in Bronx, N.Y., who constructed a constructed a high-tech, high-yield farm in a classroom final yr. The scholars at the moment are offering nutritious produce to cafeteria salad bar, but in addition to group members through a low price “meals field” program run from their lobby. The hydroponic backyard is a results of the college’s work with Teenagers for Meals Justice, a company which helps low-income faculties create related applications. However the venture is delivering greater than diet. It’s instructing youngsters and academics about meals deserts and justice. Brownsville’s principal says their faculty is awash in quick meals choices. “That’s why I’ve so many college students now who’re pre-diabetic already. In case you don’t have any wholesome meals choices, then how are you going to blame them?” he says. NPR Why black males stop instructingProfessor Christopher Emdin has develop into a vocal advocate for underserved college students, and a harsh critic of the well-intentioned efforts of white educators to dispense poorly designed prescriptions to assist failing faculties. College students who’re combating opposed results of poverty don’t want ‘powerful love.’ “Black male academics can function highly effective function fashions, however they can not repair the issues minority college students face just by being black and male,” he writes. New York Times Quote “Soccer is the one sport the place you place individuals collectively, it doesn’t matter if you’re wealthy, or poor, or black, or white. It’s one nation. That is the great thing about soccer.” —Pele Source link

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realmotionxi-blog · 6 years

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Pop’s Biggest Stars Can Control Their Own Narratives Like Never Before. Is That a Good Thing?

We have a strange way of experiencing artists’ lives outside of the spotlight. As tours conclude, interviews become repetitive, and singles slide down the charts, a silence sets in. Some artists do essentially vanish once the curtain drops, but this silence can be felt even if an artist remains visible via social media, or music video cameos, or more new music. The silence is the active gulf between what we want to know and what they’re willing to share. It can emerge around topics (“What happened in that elevator?”), rivalries (“Is he dissing Kendrick?”), careers (“Is Portishead ever coming back?”), anything. The less artists divulge, the more we clamor to know. And critically, the longer an artist can elude our prying, the more dramatic the reveal. Artists have long tried to use this perceived importance of the silence to their advantage. The Weeknd’s first big interview, which came two years after his breakout mixtape, was in service of self-development. “Honestly, I want to do interviews now because it’s one thing that I haven’t mastered,” he told Complex in 2013. “Even Prince did interviews. Michael did interviews.” For Whitney Houston, opening up about her marriage to Bobby Brown in a 1993 interview was a matter of setting the record straight. “I read some stuff about myself in the last year—it’s like ‘Who the fuck are they talking about?’” she said. “The media always distorts shit. It’s never, never what I said.” And in a 2002 interview, Eminem, newly on probation, prioritized directing attention away from his antics and toward his music: “Why do I have to sit here and explain myself? Just listen to the fucking songs. They will tell you everything.” Few artists today can claim to be as famous as Whitney Houston in 1993 or as scrutinized as Eminem in 2002, yet the ways in which music’s biggest stars manage their relationships with the public have grown increasingly guarded and tetchy. Through cultivated standoms, tailored apps, and willed bypasses of the press, artists like Beyoncé, Taylor Swift, and Chance the Rapper are now regulating the silence rather than breaking it. It’s a strange new order, and it’s increasingly unclear who benefits, if anyone at all, from all this obsessive tinkering. TRENDING NOW Digable Planets: Reachin’ (A New Refutation of Time and Space) It doesn’t feel accurate to describe these maneuvers as standard attempts to control the narrative or direct public relations. Artists have always attempted to exert some level of control over their public appearances, and that’s a practical reality of the business. Decisions as banal as creating a website, or making and selling merch, or just choosing which cities to perform in are all ways of shaping public perception. Even more calculating moves, like choosing which associates can participate in a written profile, is understandable conduct. Access has always been tenuous, negotiated, arranged. But more and more, artists seem to be vying to move the levers themselves. Social media platforms are the go-to scapegoat for this shift from negotiating to making demands, but the artists with the deepest roots in YouTube, Instagram, and Twitter often just prove these platforms’ profound ambivalence. On Twitter, Kanye West recently announced and launched five G.O.O.D. Music releases, then used the reception of his tweets as fuel for his music. It resulted in some of his dullest, most exhausting work. As the projects trickled out then quickly faded from view, it didn’t feel like a coincidence that the series of albums began as a literal timeline. Perhaps in response to the fickleness of social media, the greater power move has become to create or govern platforms rather than just use them. Beyoncé, for instance, recently orchestrated a self-crafted Vogue cover story in which she picked the photographer (Tyler Mitchell) and the photographs, as well as directed the shoot. Forgoing a proper interview, as she did for her 2015 Vogue cover story and routinely does when she covers a magazine, Beyoncé instead presented a handful of topical statements that she told the (excellent) writer Clover Hope. The resulting piece read more disjointed and perhaps more sanctimonious than a typical cover story or Q&A would have. “When I first started, 21 years ago,” Beyoncé said, “I was told that it was hard for me to get onto covers of magazines because black people did not sell. Clearly that has been proven a myth. Not only is an African American on the cover of the most important month for Vogue, this is the first ever Vogue cover shot by an African American photographer.” The shoot certainly marks a breakthrough for the 23-year-old Mitchell and for Vogue, but what does it do for Beyoncé that millions and millions of anthemic records sold worldwide does not? On “APESHIT,” Beyoncé’s summer single with JAY-Z, the rapper sneers at the Super Bowl and the Grammys. Is Vogue not on that list too? Responding to a report that the magazine had contractually agreed to grant “full control” to Beyoncé, Anna Wintour, Vogue editor-in-chief and Condé Nast artistic director, insisted that all cover stories and shoots are “collaborations.” Beyoncé did not comment. In 2017, Taylor Swift “collaborated” with Target to exclusively bundle her album Reputation with two bizarre satirical magazines. In both volumes, Swift sneered at the press in the form of sardonic headlines (“Why She Disappeared!”), snippy poetry (“When she looked around, her skin was spattered with ink/forming the words of a thousand voices”), and uber-glam mock photo spreads. The tone of the literal vanity fair was clearly meant to be flippant, but a palpable sense of betrayal leaked through all the camp. “When this album comes out, gossip blogs will scour the lyrics for the men they can attribute to each song, as if the inspiration for music is as simple and basic as a paternity test,” she wrote. “There will be no further explanation. There will just be reputation.” The magazines are essentially oversized album booklets, but the form is telling. Taylor doesn’t resent magazines for challenging her reputation; she resents them for being able to challenge it. Which feels counterproductive: Her thinly veiled contempt for the press does nothing to contextualize her album. In fact, it makes her infamous victimization complex feel more exaggerated, which was the precise narrative Reputation set out to challenge. This is what full control looks like. Back in the real publisher’s marketplace, in July Chance the Rapper purchased the defunct site Chicagoist from WNYC (who purchased the site after its last owner shuttered it in response to the staff unionizing). As announced in his recent song “I Might Need Security,” Chance dedicated the acquisition to running racist competitors out of business. “I look forward to re-launching it and bringing the people of Chicago an independent media outlet focused on amplifying diverse voices and content,” he said in a statement. Chance’s acquisition of Chicagoist has no explicit vision beyond that, which is perhaps troubling considering his past record of aggressively disputing the rare example of minor bad press against him. If he tried to get a story unpublished as Chance the Rapper, will he be as hawkish as Chance the publisher? Chance’s precise plans for the publication have yet to be disclosed—particularly his involvement or lack thereof in its editorial operations—but the choice to embed the purchase within a package of new music gave the announcement the optics of a flex. These kinds of muscular moves are paralleled by more shadowy arrangements by other big acts. Earlier this year Nicki Minaj, who maintains frequent contact with her stans, the Barbz, was goaded by them into finding and confronting entertainment blogger Wanna Thompson, who she then sent a churlish DM. After Thompson publicized Minaj’s reaction to her single tweet of criticism, she was fired from her position with Karen Civil’s blog. A social media advisor who boasts Minaj as a client, Civil claimed that the firing and Nicki’s outrage were a coincidence. If so, it wasn’t the only convergence. In her zeal to mobilize them, and enthrall them, and represent them, Nicki has become the Barbz’ avatar in name and deed. Her obsession with being and remaining number one has become so tedious and histrionic, she’s become a metronome of achievements. As she’s excoriated Spotify and Travis Scott and Kylie Jenner and Billboard, she’s begun to sound like a sentient web thread, reams upon reams of validations and cross-checks looping into the void. She’s so tethered to this idea of being a champion that she can’t even enjoy the game. It almost feels inevitable that she’d start treating mild criticism like rebukes: She’s become her own biggest stan. Ultimately, it’s not surprising that artists have begun to test the waters. What we now call the attention economy is really just the emergence of more competitors in a space once artificially filled with celebrities and the outlets covering them. As the outlets dwindle, losing leverage and scope, the celebrities themselves are becoming the shapers of their own stories. The trend mirrors the ways in which social media platforms have seized space over the past decade: It can’t be a coincidence that the subjects of “stories” and “news feeds” are now adopting the same language for their own takeovers. It’s bizarre and silly, and it’s often barely recognizable as journalism, whether you’re a reader, writer, or participant. Yet artists continue to assert themselves in bolder ways, pulling whatever strings they can reach. I hope they’re just as invested if it all unravels. Read the full article

#Chancetherapper #Pop

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theoveldsman · 6 years

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PEOPLE PROFESSIONAL OF TOMORROW

CHALLENGES, DEMANDS AND REQUIREMENTS

Part 2: Re-inventing the People Professional for the future

Part 1 of my article set out to paint in bold strokes a broad picture of the probable future - a high level scenario, so to speak - as it is rushing onto People Professionals. Future trends regarding four domains were covered: Context, Organisation, Workers, and Leadership.

One can only but conclude from the picture painted in Part 1 that the future world of work indeed is going do look significantly differently. Consequently, who and what the People Profession is, and need to become, has to be questioned incisively.

Given the picture of the future world of work painted in Part 1, I would like to address in Part 2 of my article globalisation, digitized virtualisation, interconnectivity, automation, smart, and sustainability as critical, specific interdependent features of the tomorrow’s world of work.

In lieu of these features, I shall make some re-invention proposals for the future People Professional. I shall conclude with an overarching, future-fitness requirement for the future People Professional to mould a distinct, well crystalised, authentic Core Identity.

FEATURE 1: GLOBALISATION

Increasingly the world is becoming - and will be even more so in future - a global village. Many, if not most boundaries restricting the movement of information, knowledge, people, stakeholders, products/ services and resources (e.g., raw materials, finance, technology) across the world are disappearing/ will disappear - or at least, are becoming more permeable - though at varying paces across the world over time.

I believe this trend will continue unabatedly, even though there is presently worldwide a counter trend to globalisation. Currently, there is a rise across the world in nationalism and populism: a growing internal focus of ‘Put the interests of our country first’; inter-nation tensions; and global security fears/ threats.

These trends may slow down, and in some cases even counter globalisation. However, current and future organisations still will, or will want to, operate globally through a physical and/ or virtual presence and reach.

Globalisation imposes the imperative of a global mind set on the People Professional of tomorrow. She will have to see herself as a global citizen. This mind set will necessitate of the People Professional:

firstly, to see the whole world in an integrated, organic way as her total action domain. Physical location becomes irrelevant. Reach becomes the key. On the one hand, this mind set will embrace insourcing ideas, thinking, products/ services, and partnering from wherever and whenever. On the other hand, seeing the whole world as a potential taker of the expertise, knowledge and products/ services the People Professional has to offer.

Secondly - and paradoxically - however, she will have to embed into her global mind set the crucial, mediating factor of localisation because of cross-cultural and inter-cultural differences as she moves across the multi-cultural ‘suburbs’ of the global village. He will be faced with the challenge to think globally, but act locally in consideration of local conditions and value system diversity. She will need high levels of contextual/ cultural intelligence, alongside her other intelligences.

FEATURE 2: DIGITISED VIRTUALISATION

An exponentially growing rate is occurring in the migration of interactions, products/ services and events from the physical to virtual reality (i.e., cyberspace), enabled by digitisation. Digitisation refers to making everything/ anything/ anyone computer readable, manipulable, and processable.

Virtual reality is replacing, and in some instances ‘exterminating’ physical reality. E.g. work places, social interaction, online shopping, newspapers, travel booking reservations, google maps, and entertainment are going virtual. The creation and maintenance of digital literacy, alongside a virtual presence and brand in cyberspace, have become essential in tomorrow’s world.

The virtual reality furthermore is populated at a snowballing rate by a bewildering, overwhelming array of applications, ‘apps’, enabling all sorts of abilities, activities and interaction. People are living “App-ily ever after” (Simon Lewis) in cyber-spacetime because ‘appli-fied,’ self-help has become the name of the game.

A case in point. Digital human implants are seen as the next evolutionary stage of virtualisation. In this instance digitised virtualisation now takes on a human bodily presence. For example, digital tracking devices implanted in children; implanted house keys to open/ lock one’s home; implanted business card, communicated by putting one’s hand against another person’s smart phone; implanted banking ID and PIN information to gain access to one’s bank accounts; and implanted emotional tracking, feedback and control devices. Of course, bio-hacking to ‘steal’ and clone implanted personal information now also becomes a real threat.

Digitised virtualisation will have an unlimited, unimaginable potential impact across all the action domains and roles of the People Professional of tomorrow. To all of them, the ‘e’ (i.e., ‘online’) prefix can be added. From regarding the virtual reality as an acceptable reality to research alongside the physical reality; through e-research about social networking and media as a research topic dealing with the virtual reality in which people increasingly live and work; e-research enabled collaboration; e-research tools; e-learning and -teaching; e-assessment (e. g., 3D virtual, gamified assessment centers); e-coaching, e-development; to e-wellbeing.

Tomorrow’s People Professional will need to be an e-professional - digitally and virtually - able to conceive, construct, implement and support e-professional services, of the likes of self-help (read ‘Do It-Yourself’) apps. The apps will need to be anchored in the first place in ‘deep thinking’: re-created mind set/ paradigm congruent with the globalised, digitised virtual world of tomorrow as sketched above.

Many of these apps will be be open sourced, and virtually crowdsourced. And, hence be maintained, improved and extended by a virtual community of practice, analogous to Linux – the Enterprise Resource Planning System – and Wikipedia – the online encyclopedia. This community will consist of other professionals and prospective clients - both organisations and workers - partnering and interacting virtually around multi-disciplinary, organisational e-solutions.

FEATURE 3: INTERCONNECTIVITY

Accompanying, and enabled, by digitised virtualisation, will be a relentless drive towards interconnectivity: everything/ anything/ anyone talking to everything/ anything/ anyone. Being present and delivering on an ongoing basis, anything, anywhere, anytime, anyhow, for anyone. By heightening the density of relationships cyber-spacetime wise in all directions, interconnectivity is turning the world into a single, dynamic dense (or thick), organic, relationship network.

Globalisation and Interconnectivity are two sides of the same coin. The former embraces boundarilessness movement, though in many instances still physical but rapidly transforming because of digitised virtualisation. The latter provides the means to make boundarilessness movement possible by providing connectivity for 24/7/365 information/ knowledge mining, networking, collaboration and delivery.

Technologies such as the Internet of Things (IoT); social media in the form of Google, Facebook, LinkedIn, Blogs, Twitter, WhatsApp, Instagram; smart phones; and Cloud enabled communication, facilitate spacetime freed, interconnectivity in previously unimaginable ways.

Given the adoption of a global mind set, what are the implications of interconnectivity for the future People Professional?

Firstly, because everything/ anything/ anyone are (increasingly) connected virtually, the future People Professional’s being in the future world will have to be framed and informed by holistic, integrated, systemic - rational and intuitive - thinking and doing about the global world. She will need to build an integrated, systemic, dynamic understanding of how the unfolding world works in real time within her chosen action arena. He will require an 'action theory' in the form of a big ‘living’ picture of his action arena. This living picture is to be used like a 'Google map' to chart his action arena and travel within, in a sense-making and meaning-giving way. Her real time understanding must unveil the dynamic pattern(s) in accordance with which the world functions - whether as a vicious and/ or virtuous cycle(s). For genuine deep understanding, he must be able to distill the limited set of underlying rules that inform the nature, dynamics and evolution of uncovered patterns. This insight will enable the People Professional to generate deep insights in order to change an existing pattern. Or, to bring a new pattern into being by changing rules.

Secondly, the future ready People Professionals will have to realise that accompanying her different way of thinking and doing in an interconnected world, uni-disciplinary solutions are insufficient in providing sustainable answers. The world as an interconnected, ecosystem requires integrated, multi-disciplinary solutions. Going into the future, working seamlessly with other disciplines will be the new normal way of practicing one’s profession, whether as a scientist or practioner.

FEATURE 4: AUTOMATION

Interconnectivity is about having a digitised, virtual presence and interaction at all times, in all places with all persons regarding anything/ everything/ anyone. In this world, automation entails producing, delivering and maintaining products/ services with with no/ minimum human intervention in terms of human thinking, decisions and/ or actions.

The world is in the throes of the Fourth Industrial Revolution, characterised by an exponential rate of change in, and emergence of multiple technologies across diverse domains such as the physical, digital, and biological. It is the age of Artificial Intelligence (AI), robotics, machine learning, DNA sequencing, driverless vehicles, 3D printing, nanotechnology, biotechnology, materials science, (renewable) energy storage, and quantum computing.

This revolution is not only changing the “what” and “how” of doing things but also “who” we are, and must be able to do, as human beings. It is not only merely the age of robots but of ‘cobots’: people working in tandem with robots as manifestation of automation.

According to a recent McKinsey study, “as many as 45% of the activities individuals are paid to perform, can be automated by adapting currently demonstrated technologies”. Automation-related job substitution will hit high-skilled sectors just as hard as low-skilled ones.

Under conditions of technological innovation, the demand for highly skilled workers increases while the demand for less educated, lower skilled workers decreases. Typically the jobs of middle and lower income workers are automated. Increasingly robots will perform the more mundane professional work. As AI increases, more complex professional work also will become automated.

To be ‘automation-proof’, workers of tomorrow increasing will need to cultivate higher level skills, e.g., the ability to think critically; solve complex problems; interact with others collaboratively; be able to think and act innovatively; think systemically/ holistically; learn how to question paradigms and mind sets; learn how to learn; resilience; agility; and inclusivity. ‘Soft’ abilities will grow in demand. ‘Hard’ abilities will be accept as givens.

What are some of the implications of automation for the future People Professional?

Firstly, the increasing, automated delivery of advanced, e-professional services without any personal intervention by a People Professional. Psychological assessment; online development; and self-help apps are already examples of such automation.

Secondly, the delivery of conventionally exclusively claimed, People Professional services by independent, para-People Professionals, aided by decision-making algorithms.

Thirdly, the People Professional working alongside robots in jointly delivering professional services, like a development programme or assessment center.

FEATURE 5: SMART

The future world of work will be the world of Big Data: generating data from each and every critical event/ transaction/ outcome and turning this data into intelligence through fit-for-purpose decision-making algorithms. The intelligence will be used to take focused real time, in time, pro-active/ predictive action. Becoming and being intelligent in real time, all the time, will be the name of the game in future.

From a ‘smart’ vantage point, the Fourth Industrial Revolution is challenging professions with respect to two of their most important claims to be special as professions, their holy grail:

firstly, the ability to advance the frontiers of knowledge; and,

secondly, the protected, legally enforceable, licence to apply specialised, exclusive knowledge. Increasingly digitised, decision-making algorithms – generating intelligence - are taking over professional work and undermining, eroding and/ or making extinct both above-discussed claims of professions being special.

Some practical examples of challenges to professions’ claim of being unique:

IBM and Bayor College of Medicine developed KNIT (= Knowledge Integration Toolkit) that scans medical literature to generate new hypotheses to guide research.

The use of legal e-arbitration/ e-adjudication algorithms to settle disputes in cyberspace.

Law firms using ‘big data’ analytics to sift through millions of documents of past legal cases to find those most relevant to their pending cases, reducing the need for legal staff to work through such documents.

In the health sector, the IBM Watson computer can propose cancer treatments by crunching data on the patient’s symptoms, family and medical history in conjunction with the medical records of other cancer patients, limiting the time a doctor has to spend on diagnostics.

The enablement of para-medical staff through expert diagnostic systems to perform work once reserved for medical doctors.

When an algorithm was used to pick applicants for low skill service sector jobs - data entry and call centre work - the applicants stayed longer and perform better (National Bureau of Economic Research quoted Bloomberg News, downloaded 18 November 2015).

A final example: the rapid growth in Massive On Line Open Courses (MOOCs) replacing classroom, face-to-face education/ training, already undertaken by millions of learners worldwide at their chosen location, time and pace.

Alongside the explosion of Big Data converted into Intelligence, is the rampant virus of widespread deliberate misinformation, false truths, and post-truths. Also, the ever present threat of cybersecurity breaches, cyberwarfare, and the misuse of personal information. The recent lapse in the protection of personal data at Facebook is a case in point.

I would like to suggest that the exponentially unfolding Fourth Industrial Revolution world of work will have at least seven implications for the People Professional of tomorrow:

Firstly, People Professionals will also have to become knowledge engineers, or link up with such specialists, able to encode professional expertise and wisdom into decision-making algorithms for use by para-professionals and themselves.

Secondly, similarly People Professionals will have to become competent at conceiving and constructing apps and decision-making algorithms - ‘tool kits’ - for everyday use in the work setting by workers and leadership alike.

Thirdly, being able to build into all apps data-generation capabilities to provide rapid, in time, real time feedback on decisions, advice, actions and outcomes that can be turned into intelligence through decision-making algorithms. This intelligence will be used for continuous improvement and re-invention of the apps concerned. I.e., people analytics expertise will be essential in the future. In this way every app and decision-making algorithms will be enhanced in real time through intelligent feedback every time they are used by clients and the professional.

Fourthly, the People Profession will need the ability and means to validate propagated knowledge claims in order to discern rapidly misinformation, false truths, and post-truths. Also, to be able to reject unsubstantiated academic evidence, as well as detect incidences of plagiarism and intellectual theft.

Fifthly, the VICCAS world of ongoing radical and fundamental change may require a switch from an exclusive verification research paradigm – ‘Painstakingly prove something is true over many years of hypotheses testing, before accepting’ - to a complementary falsification research paradigm – ‘Accept that a theory is true and use it, until evidence to the contrary surfaces during its application, requiring its adaptation’. The pace of change in the new order has become too rapid for the former paradigm to deliver research-based evidence quickly enough for the speed at which practice is moving into the future.

Sixthly, it will be imperative to find and conduct - in close partnership with both other related disciplines like engineering and organisations - new research processes and methodologies to generate rapidly evidence-based, immediately applicable knowledge about the new world. To my mind, action research and learning are eminently suited to take the primary future, knowledge generation and dissemination driving seat. Thus the silo-ed separation between higher education/ research institutions and practice will have to be eliminated largely. Otherwise, the pure academics only involved in the scientific dimension of our profession will be turned rapidly into extinct dinosaurs, given the speed of change.

Seventhly, the smart, digitised virtualisation and ‘automation’ of the profession would demand a fundamental and radical rethink of the appropriate professional ethical code to guide and inform vitualised, automated, e-conduct and e-practices.

FEATURE 6: SUSTAINABILITY

There is the growing adoption - sometimes imposed and enforced - of the core value orientation of sustainability through stewardship: leaving the world a better place for upcoming generations. Inter alia, sustainability has been formulated as the United Nations Sustainability Millennium Goals (SMGS).

Extending the conventional triple bottom line of Profit, People and Planet - in consideration of the SMGs - sustainability can be expanded from an organisational vantage point to five, interdependent Ps:

Productivity – the effective and efficient use of resources;

Prosperity – wealth creation by all, fairly and equitably distributed to all;

People –nurturing the well-being of and care for people;

Peace – promoting harmony and co-operation between and within the diverse communities and societies in which the organisation operates; and

Planet - engendering the ecological well-being of the universe, the environmental footprint of the organisation.

Sustainability through stewardship as narrative will be embedded in an ever-extending, increasingly diverse range of stakeholders whose growingly strident voices, are amplified significantly by the social media, enabling rapid mobilisation around issues, locally and globally. Diverse stakeholders with multiple needs/interests, interwoven in manifold ways – physically and virtually - will be at the heartbeat of the emerging virtualised, global order seen within a sustainability frame of reference.

In the newly emerging order, not only will the range of stakeholders expand, but their respective needs/interests will be manifold and widespread, and frequently in tension. Multiplication - ‘more’ and ‘different’ – will be the name of the game with respect to future stakeholders.

The future People Professional will have to adopt a well-articulated view on the legacy she/ he wishes and aspires to leave behind for upcoming generations, considering a set of clearly defined, multiple stakeholders.

OVERALL FUTURE-FITNESS OF THE PEOPLE PROFESSIONAL: A WELL-CRYSTALLISED, AUTHENTIC, CORE IDENTITY

The VICCAS world of tomorrow – in particular variety, ambiguity and change, and the above six ‘operating’ features of this world - will require People Professionals with a well-crystalised, Core Identity: ‘I know who and what I am as a professional with my strengths and weaknesses; what I stand for; the two way impact of me on others; and them on me; as well as my place in and contribution to the emerging world order’. His Core Identity will incorporate seamlessly his Personal, Professional and Social Identities.

The well-crystalised Identity need to be infused with authenticity. Authenticity relates to having a sense of being true to myself as a person, and being genuine in terms of my understanding and acceptance of whom I am, and wish to be as a person in relation to others, the ‘real’, genuine me. Putting it slightly differently, acting under all circumstance with integrity. Deep personal self-insight and –reflection by the People Professional of tomorrow will be crucial.

Key to acting authentically – and with integrity - in the world of tomorrow, given the fundamental and radical transformation the world of work is undergoing, would be for the People Professional to have uncompromising belief system regarding the fundamental rights that working people should have within the world of work: a ‘Work Charter’ (or Credo; Manifesto; or Bill of Worker Rights): ‘This is what I stand for and will defend morally as a People Professional regarding the ideal, good world of work.’

Having such a ‘Work Charter’ as moral anchor and compass, is crucial under conditions of hyper-tubulence, hyper-fluidity and fundamental change within the world of work. Especially, because of the far ranging ethical and moral implications of all of the above for this world. The People Professionals should be, and must be, the custodian of and champions for working people. Otherwise, she would be denying the very essence of her calling and commitment as a People Professional.

Examples of principles that could make up such a Work Charter are: regard each person as unique in his/ her make-up, beliefs, needs and aspirations; under all circumstances treat every person with equal respect and dignity; accept people as responsible, trustworthy adults; and deal with everyone in a fair, transparent, truthful and equitable manner.

CONCLUSION

In summary, within the context of the tomorrow’s world, the People Professional of the future will need to have a global, systemic, multi-disciplinary, big picture mind set and perspective. She will have to be an e-professional, able to conceive, construct and support self-help apps within the cyberspace for multiple users.

He will have to rethink from first principles the means he uses to conceive, produce, deliver and maintain his professional products/ services using the capabilities enabled by the automation resulting from the Fourth Industrial Revolution.

She will need well-crystalised, authentic, Core Identity, directed and guided by a well-founded Work Charter as a moral anchor and compass in the hyper-fluid, hyper-turbulent and fundamentally changing world.

Finally, he will need to have an unambiguous position on the lasting, worthy legacy – his contribution to sustainability - he wants to leave behind as a professional for his multiple, diverse stakeholders.

The challenges, demands and requirements for the People Professional of tomorrow are radical, fundamental, and exponentially accelerating. The imperative is to completely rethink in a zero-based manner, and from first principles, the profession across all of its action domains and roles if the People Profession wishes to be future-ready and –fit. Additionally, radically re-invent the what and how offered by training institutions, like universities, in educating and training future-ready People Professionals.

Otherwise, at a minimum future People Professionals definitely will be earmarked to be sidelined as being irrelevant because they are mismatched to the emerging future. Or, at a maximum they will be shunted to the museum for professional antiques, to be preserved with great reverence as extinct dinosaurs.

The choice is ours.

#Future People Professional

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inestolentino-blog · 6 years

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Social media site Advertising Platform.

Social Media strategy can be an overwhelming method ... establishing the tactic, that is actually. When scuba diving in to the procedure as well as utilizing social media as an advertising and marketing device, listed below are actually some key aspects to to appear at. She began blogging in 2007 concerning Apple for the leading Apple blog in Slovakia, as well as later on for other on the web journals concerning social networking sites and also advertising.. All analytics are packaged into gorgeous, presentation-ready reports that may be custom-made branded and also shipped to CSV as well as PDF at no added expense. When you begin utilizing social networking sites in comparison to by means of the brand and also the notification you want to deliver. . 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Market your business - Operating a couple of adds in the neighborhood newspaper isn't really heading to cut it. As a startup, you must buy marketing that can help increase recognition from your company. Effectiveness in social marketing demands an interested understanding from your center service, precise targeting, as well as the capability to adjust as results come in. Our crew could aid you accomplish your spent social targets regardless of your industry or even service. As you come to be more pleasant, alter your method and make an effort boosting your budget. Should you loved this informative article in addition to you wish to get more info about yellow pages online indonesia [pop over to these guys] kindly check out our page. If your target audience is composed of corporate styles, this is actually most likely the social networking platform for you. Normal contextually necessary opportunities to trade phone numbers or even addresses within a social network are merely excellent organisation. Get in touch with Web Click on India at: 8750587506, leading S.E.O Firm in Delhi gives budget-friendly social media sites advertising and marketing companies to its global clients. Virus-like Advertising and marketing Techniques - overview of getting substantial website traffic spikes by making use of various social stations and also on ways to create the most from those gained traffic. Our team will definitely likewise recognize where folks are actually speaking about you as well as assist you reply to consumer concerns on social stations. We possess an assortment from information for obtaining your advertising and marketing program managed for the future year - in between the 2017 marketing approach kit, the social media information calendar, and also the blog site content calendar, our team have actually received your content marketing tactic dealt with. For each and every platform, I'll provide you a short past of how this came about and where that's at now, just what the circumstance of the platform transmits and also how you can formulate excellent material for that. Web content Advertising and marketing is actually a very efficient way to section your viewers and deliver them targeted deals and also follow-ups, as opposed to including them to your principal e-mail checklist. Researches reveal that this sector from customers is actually 62% additional devoted to brands that straight involve with all of them on social media sites. Right now permit's review some ideas wherefore you must try to complete and perform through social networking sites. To get this internet marketing program is actually never literally straining since you only need to switch that on, enable that to operate on its own while you read information, replying on them, dealing with advertising and marketing techniques, and carrying out other things. The visuals are actually kept in mind for a long time as well as this is effortless to save the videos for later usage in comparison to the information. There probably are not many businesses left behind that do certainly not engage in social networking sites advertising. Those aiming to profit from popular web content on social media networks should use it in a manner that matches various other advertising efforts (e.g. as component of a marketing campaign). I have actually likewise listened to that social media is actually where its at. I am merely beginning to receive my head around this and also could find how highly effective this device could be. Along with a few clicks on, you can easily jump into the center of any sort of subculture, and individuals' extensive communications removal flawlessly amongst the internet, bodily rooms, and also standard media. Social network is actually creating at an exceedingly fast lane, each week there is actually a brand new announcement or advancement: recently Facebook's Zuckerberg revealed a brand-new modern message body, in the last month there was actually the major news about the relationship between Facebook as well as Bing that are going to give back search engine results page accordinged to the Facebook Just likes" of the searcher's systems and pals. When your focus wases initially on the audience, and also what they WANT or even NECESSITY off you, and you focus initially on taking care of those needs as well as yearns for with quality, purposefully aligned satisfied possessions, your other decisions flow even more effortlessly, normally and also organically, re social media sites distribution, mobile application growth, and so forth ... If additional online marketers assumed like journal publishers, our team would certainly observe a boost in the premium of the content and information advertising.

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bestnewsmag-blog · 7 years

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New Post has been published on Bestnewsmag

New Post has been published on https://bestnewsmag.com/your-next-computer-could-be-in-a-data-center/

Your next computer could be in a data center

Computer data systems have become greater powerful and extra portable center,

letting you execute a few compute-extensive responsibilities in your laptop. But internet connections have also turn out to be incredible quicker, making it an awful lot less complicated to outsource a few tasks to letting you execute a few compute-extensive responsibilities in your laptop. But internet connections have also turn out to be incredible quicker, making it an awful lot less complicated to outsource a few tasks to serves letting execute a few compute-extensive responsibilities in your laptop. But internet connections have also turn out to be incredible quicker, making it an awful lot less complicated to outsource a few tasks to servers sitting letting

you execute a few compute-extensive responsibilities in your laptop. But internet connections have also turn out to be incredible quicker, making it an awful lot less complicated to outsource a few tasks to servers sitting in

Most of the apps in your telephone already depend upon a server factor to keep and system your statistics. While you post a video on Facebook, it receives re-encoded into a couple of codecs on the server so that other users can circulate your video in SD, HD, etc.

But I assume this trend is going to come to be even extra important inside the coming years, with all of your devices acting as an easy display into your stuff walking on servers in statistics centers near you center math definition.

First, internet connection speeds and latency need to improve significantly for every person. I’m fortunate that I stay in Paris, a dense metropolis with green infrastructure. I am getting around 800 Mbps and 250 Mbps of download and add speeds at domestic. And I will ping all information centers around Paris in much less than 2 milliseconds with a stressed connection laptop computers.

2d, I’ve valued portability over specs for years. I’m presently typing this article at the tiny 12-inch MacBook. It’s a light-weight, fanless device that is more or less as powerful as the MacBook Pro I used to be previously the usage of.

Uncooked performance has more or much less stagnated for laptops if you choose the lightest device you can get. At the equal time, extra obligations are relying on effective photographs processing gadgets. Innovative human beings manage bigger snapshots and 4K video photos. Even your browser has to turn out to be extra stressful.

Third, organizations want to develop offerings that everybody can use with none coding revel in. For instance, Adobe could release skinny customers of Photoshop, Finest Seasoned and other apps with all the heavy paintings taking place on a server. I feel like Adobe’s subscription version is the ideal possibility to try this with a non-obligatory upload-on unlimited data plans.

Even without reinventing the wheel, a few groups are innovating in this space. French startup Blade is operating on a service called Shadow, more often than not for cloud gaming. It is strolling thousands of digital machines on server-grade Intel Xeon processors with a dedicated Nvidia GTX 1070 for every user. you could get your private example for around $32.70 consistent with the month (€30).

Before everything, I used to be quite skeptical as cloud gaming has never labored perfectly well due to latency, picture compression, and restrictions. However, in this case, you get a full-fledged Home window 10 computer environment with extraordinary network performances.

The company has simply released Home windows and Android apps, and It is currently working on a MacOS app as well as a committed tool with a reasonably-priced CPU and all of the ports you need. This way, you don’t even need to have a current PC to connect with your digital device on Shadow’s servers.

After a few minutes running the Windows app on my Home windows PC, I was given harassed and found out I needed to use two extraordinary wallpapers due to the fact I couldn’t tell if I used to be interacting with my nearby laptop or the digital system running in Shadow’s information middle near Paris.

While you run a recreation on your Shadow example, your PC fan remains silent because not tons is happening to your neighborhood laptop. It’s one of the Maximum telling examples of outsourcing compute-in depth duties. These corporations will need to ensure they have got a rock-stable privacy coverage and protection device.

CPUs, GPUs, and SSDs are nevertheless going to get better over time. These innovations will mainly advantage cloud companies so that they can provide better servers.

Conversely, infrastructure is going to grow to be more and more crucial as LTE and restricted fiber-optics internet connections received cut it anymore. You’ll need gigabit connections on all your gadgets. And then, it’ll experience such as you’re living within the destiny.

It is interesting to look that the quantity of corporations the use of records is increasing.

It’s also quite cool to see some of the brand new and revolutionary approaches that groups are doing so, especially with records analytics gambling a huge function in attaining new levels of fulfillment.

The automotive enterprise has been attempting their fingers at using facts and they may be doing it nicely. the quantity of statistics that may be gathered from cars is quite ridiculous, mainly Whilst you keep in mind that quite a few records are virtually saved within the key that is then plugged in At the garage to view it.

vehicles had been kitted inner and out with information. Sure, I wager it really is not one you’ve got heard about because it’s no longer pretty cream leather-based interiors or mud resistant trims. statistics is a lot higher. It is behind vehicle safety and quality and contributes to the using enjoy.

Did you understand, the common hybrid vehicle generates up to 25 gigabytes of facts in just one hour? Car manufacturers and garages were capturing telematics for many years but It is becoming plenty more state-of-the-art. the usage of analytics and facts has enabled era to alert drivers of any hazards on the road, or if the conditions are specifically risky. Anti-locking structures, traction control and so much greater have been created with the help of information.

IBM mentioned that Volvo, thru the usage of predictive analytics, restores commands and figuring out substitute components earlier than a vehicle arrives for a service has gained from a discount in diagnostic times via as much as 70% and restore times of over 20%.

Furthermore, with recent years having automobiles being recalled, some businesses like BMW are using data analytics to file mistakes said by using customers to discover any capability weak point in new fashions that would motive issues After which removing them before they even cross into manufacturing. Now if this isn’t always main cost financial savings, improved performance and retaining a very good reputation then I do not know what is.

Connected automobiles are becoming extra famous. offerings and experience may be constantly up to date as soon as the auto has left the manufacturing facility. They could have crucial updates and interactions without having to go back and this has validated extremely beneficial via the connecting functionality. Ford, as an instance has focused on more “consumer-based, greater real-time interplay, real-time services, real-time studies, contextualized experiences” rather than the storage capabilities of the cloud.

It is now not just information approximately faults that producers use records for. Economic predictions approach vehicles are priced consistent with the market and in the back of the costs are extra realistic pricing plans and Economic support. It is going without pronouncing that Vehicle businesses will use their contact statistics for advertising functions and concentrated on their communications to make sure their messages stay applicable. They have proved that facts can cross some distance beyond using advertising and with the likes of BMW and Volvo displaying that data is having an instead superb impact on the commercial enterprise, it will be thrilling to see in which and the way the marketplace takes its usage of information.

Satisfied customers will not simply come again to you However additionally propose you; while they may be appeased with what you’re imparting, they endorse you to pals hence becoming a strolling advertisement. That is the purpose why client delight needs to be the topmost precedence for each commercial enterprise. in case you are an enterprise owner then you definitely have to always implement the modifications which can resource in boosting the customer delight rate. one of the fine methods to beautify your enterprise’s consumer pride rate is outsourcing the customer support procedure. Name middle providers are prepared to diligently handle this process and that they certain can help your enterprise develop through leaps and boundaries.

Name middle services For Retail commercial enterprise Groups within the retail industry cope with huge Name volumes and they want an assist procedure that is each tenacious and proactive. That is the motive why nowadays Maximum of the successful Organizations inside the retail enterprise depend on outsourcing service carriers. Name middle outsourcing provider carriers to have a knack at the customer service wishes of Businesses in industries like retail. With customer support as their middle competency, they’re armed to offer services that are moneymaking and increase-oriented. In case, you have not outsourced the customer support procedure of your business than following are few factors that might convince you to accomplish that: • Call center carriers hold enjoy and know-how in the customer service area. So, they positive are qualified to address your enterprise method; their know-how inside the domain enables them in turning in services that do not just meet But exceed your expectancies. • Availing Call center provider is genuinely more low-budget in evaluation to setting up and walking an in-residence system. The system and infrastructure required for the process together with the manpower investment will affect the general income generated by your enterprise; so, outsourcing this system is without a doubt an incredible concept. • by way of outsourcing your customer service procedure, you can relaxation confident that every contact with the customer may be profitable. Call center carriers that have high first Call decision rankings along with an effective consumer engagement model are ready to offer agile assistance for your valuable customers.

There are numerous greater advantages of outsourcing your customer service system and also you have to, in reality, do not forget to do so. however, earlier than outsourcing this manner, It’s miles suggested to ensure that your seller is credible and holds a large amount of enjoying in coping with the customer service process of retail Organizations.

Creator’s Bio – In this newsletter, the author has talked about the perks of outsourcing customer service manner of a retail commercial enterprise.

A lot has been stated approximately how customer support enterprise is starting to be a bane for Agencies However allow me just clarify that the truth is virtually disparate.

customer service industry has been a source of big improvement inside the enterprise domain and without it, any employer can not survive. Those commercial enterprise centers have enabled uninterrupted conversation between Organizations and customers, which of course has helped in generating higher revenue. Irrespective of what the middle competency of an enterprise is, its fate is depending on the customer service manner. Call middle enterprise eliminated this important fragment from the structure of commercial groups and more desirable it; the customer support professionals worked hard to expand strategies that advanced customer retention price and helped Businesses earn higher profits.

however, Call middle outsourcing companies can be evil; Sure, you read that right and even the Most nicely-set up contact center is probably certainly dysfunctional. You want to influence clear of such companies and ought to no longer be deceived by their fake promises and too excellent to be actual offers. excellent provider comes at a price and you must be prepared to pay that instead of searching out a less expensive alternative. This may sincerely assist you in attaining customer support services which could increase the boom of your commercial enterprise. Following are few factors which you have to necessarily determine at the same time as hiring any of the decision center outsourcing businesses for you to stay at bay from deceits and frauds:

• First of all, the contact middle dealer ought to have a well-equipped commercial facility that could qualify to be a Call middle in every factor. From excessive-tech device to an ambiance that can help CSRs paintings efficaciously, your touch middle needs to have it all.

• Other than this, the schooling and recruitment technique speaks volumes of a Call middle’s performance. A Call middle outsourcing supplier who works with a streamlined education and recruitment system will clearly be greater efficient than the only who does no longer.

• Employee retention price is another element which you should take into account before outsourcing Name middle services. This is due to the fact satisfied and Glad personnel serve customers better in comparison to unsatisfied personnel. an awesome Employee retention charge certainly delineates that employees are Glad about their jobs.

• Ultimate But now not the least, your contact middle dealers enjoy and credibility is something that counts. He should be dependable and have to have an awesome quantity of enjoying inside the area.

There are numerous different elements which you have to recall while hiring a contact middle. however, Those are the most important ones which you must definitely now not miss.

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