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#regulatory management software
vitehr · 1 year
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Employee onboarding software can be a powerful tool for boosting employee engagement, helping new employees feel valued and supported from the very beginning of their tenure with the company. Check here the few ways that can help to boost employee engagement with onboarding software.
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vivekbsworld · 1 month
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Driving Efficiency: Fleet Management Software Solutions in Dubai
In the heart of the bustling metropolis of Dubai, where every minute counts and precision is paramount, efficient fleet management is crucial for businesses to stay ahead of the curve. From logistics companies navigating the city's intricate road network to construction firms overseeing a fleet of heavy machinery, the ability to monitor, track, and optimize fleet operations can make all the difference. This is where fleet management software solutions in Dubai come into play, offering innovative tools to streamline processes, enhance productivity, and drive business growth. Let's explore some of the top fleet management software solutions making waves in Dubai's dynamic business landscape.
1. Trinetra
Trinetra is a leading provider of fleet management software solutions, offering a comprehensive suite of tools to help businesses optimize their fleet operations. With features such as real-time tracking, route optimization, and driver behavior monitoring, Trinetra empowers businesses to improve efficiency, reduce costs, and enhance customer satisfaction. Whether it's managing a fleet of delivery vehicles or a construction fleet, Trinetra's customizable solutions cater to a wide range of industries and business needs.
2. Chekhra Business Solutions
Chekhra Business Solutions specializes in fleet management software tailored to the unique requirements of businesses in Dubai and the wider UAE. Their user-friendly platform offers advanced features such as GPS tracking, fuel management, and maintenance scheduling, allowing businesses to gain real-time insights into their fleet operations. With a focus on innovation and customer satisfaction, Chekhra Business Solutions is committed to helping businesses maximize their productivity and profitability.
3. Carmine
Carmine is a cloud-based fleet management software solution designed to meet the needs of businesses of all sizes in Dubai. With features such as vehicle tracking, driver management, and compliance monitoring, Carmine helps businesses streamline their operations and ensure regulatory compliance. Its intuitive interface and customizable reporting tools make it easy for businesses to track their fleet performance and make data-driven decisions to optimize efficiency and reduce costs.
4. Fleet Complete
Fleet Complete is a global leader in fleet management software solutions, with a strong presence in Dubai and the UAE. Their comprehensive platform offers a wide range of features, including GPS tracking, route optimization, and asset management, enabling businesses to maximize the efficiency of their fleet operations. With real-time visibility into vehicle location, status, and performance, Fleet Complete empowers businesses to improve productivity, reduce fuel consumption, and enhance customer service.
5. GPSit
GPSit is a trusted provider of fleet management software solutions, offering cutting-edge technology to businesses across Dubai and the UAE. Their platform provides real-time tracking, route optimization, and driver behavior monitoring, helping businesses optimize their fleet operations and improve overall efficiency. With a focus on reliability, scalability, and customer support, GPSit is committed to helping businesses achieve their fleet management goals and drive success in a competitive marketplace.
Conclusion
In the fast-paced business environment of Dubai, where efficiency and productivity are paramount, the adoption of fleet management software solutions is essential for businesses to stay competitive and thrive. Whether it's optimizing routes, improving fuel efficiency, or ensuring regulatory compliance, these software solutions offer a comprehensive suite of tools to help businesses streamline their operations and drive growth. By harnessing the power of technology and innovation, businesses in Dubai can unlock new opportunities for success and maintain their position as leaders in their respective industries.
#In the heart of the bustling metropolis of Dubai#where every minute counts and precision is paramount#efficient fleet management is crucial for businesses to stay ahead of the curve. From logistics companies navigating the city’s intricate r#the ability to monitor#track#and optimize fleet operations can make all the difference. This is where fleet management software solutions in Dubai come into play#offering innovative tools to streamline processes#enhance productivity#and drive business growth. Let’s explore some of the top fleet management software solutions making waves in Dubai’s dynamic business lands#1. Trinetra#Trinetra is a leading provider of fleet management software solutions#offering a comprehensive suite of tools to help businesses optimize their fleet operations. With features such as real-time tracking#route optimization#and driver behavior monitoring#Trinetra empowers businesses to improve efficiency#reduce costs#and enhance customer satisfaction. Whether it’s managing a fleet of delivery vehicles or a construction fleet#Trinetra’s customizable solutions cater to a wide range of industries and business needs.#2. Chekhra Business Solutions#Chekhra Business Solutions specializes in fleet management software tailored to the unique requirements of businesses in Dubai and the wide#fuel management#and maintenance scheduling#allowing businesses to gain real-time insights into their fleet operations. With a focus on innovation and customer satisfaction#Chekhra Business Solutions is committed to helping businesses maximize their productivity and profitability.#3. Carmine#Carmine is a cloud-based fleet management software solution designed to meet the needs of businesses of all sizes in Dubai. With features s#driver management#and compliance monitoring#Carmine helps businesses streamline their operations and ensure regulatory compliance. Its intuitive interface and customizable reporting t#4. Fleet Complete
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sabamvm · 3 months
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IT Consulting: Navigating technological challenges, optimizing systems, and strategizing for digital transformation in businesses worldwide.
Title: Navigating the Dynamics of IT Consulting: A Comprehensive Guide
In the ever-evolving landscape of technology, businesses are continually challenged to keep pace with the latest trends, innovations, and solutions to maintain their competitive edge. This challenge has propelled the significance of IT consulting firms, which offer expertise, guidance, and support in navigating the complexities of the digital realm. From streamlining operations to implementing cutting-edge solutions, IT consultants play a pivotal role in shaping the technological trajectory of organizations across industries.
 Understanding IT Consulting:
IT consulting encompasses a broad spectrum of services aimed at assisting businesses in leveraging technology to achieve their objectives efficiently and effectively. These services encompass various domains, including but not limited to:
1. **Strategic Planning**: IT consultants collaborate with stakeholders to develop comprehensive technology strategies aligned with the organization's goals and objectives.
2. **Infrastructure Assessment and Optimization**: Consultants evaluate existing IT infrastructure, identify areas for improvement, and recommend solutions to optimize performance, scalability, and security.
3. **Digital Transformation**: With the rapid digitization of business processes, consultants help organizations embrace digital transformation initiatives to enhance agility, innovation, and customer experience.
4. **Cybersecurity**: In an era of escalating cyber threats, IT consultants devise robust security frameworks, implement preventive measures, and conduct regular audits to safeguard sensitive data and mitigate risks.
5. **Cloud Computing**: Consultants facilitate the migration to cloud-based platforms, enabling businesses to leverage scalable infrastructure, enhance collaboration, and reduce operational costs.
The Role of IT Consultants:
IT consultants serve as trusted advisors, offering insights, expertise, and guidance to help organizations navigate technological challenges and capitalize on emerging opportunities. Their role encompasses the following key aspects:
1. **Needs Assessment**: Consultants conduct thorough assessments to understand the unique requirements, pain points, and objectives of the client organization.
2. **Solution Design**: Based on the assessment, consultants design customized solutions tailored to address specific business challenges and capitalize on opportunities for growth and innovation.
3. **Implementation and Integration**: Consultants oversee the implementation of technology solutions, ensuring seamless integration with existing systems and processes while minimizing disruptions to operations.
4. **Change Management**: Effective change management is critical to the success of any technology initiative. IT consultants facilitate organizational change by fostering buy-in, providing training, and promoting a culture of innovation and continuous improvement.
5. **Performance Monitoring and Optimization**: Post-implementation, consultants monitor the performance of IT systems, identify bottlenecks, and fine-tune configurations to optimize efficiency, reliability, and scalability.
The Value Proposition of IT Consulting:
The value proposition of IT consulting extends beyond technical expertise and encompasses various benefits for client organizations, including:
1. **Access to Specialized Skills**: IT consultants bring a diverse range of skills, experiences, and perspectives to the table, enabling organizations to tap into specialized expertise that may not be available in-house.
2. **Cost Optimization**: By outsourcing IT services to consultants, organizations can minimize overhead costs associated with hiring, training, and retaining full-time employees, while also gaining access to scalable resources and infrastructure.
3. **Strategic Insights**: Consultants offer strategic insights and industry best practices derived from their experiences working with diverse clients across different sectors, empowering organizations to make informed decisions and stay ahead of the curve.
4. **Risk Mitigation**: In an increasingly complex and dynamic technology landscape, IT consultants help mitigate risks associated with technology adoption, compliance, security breaches, and regulatory changes, thereby safeguarding the reputation and continuity of the business.
5. **Enhanced Agility and Innovation**: By leveraging the expertise of IT consultants, organizations can adapt quickly to changing market conditions, embrace emerging technologies, and foster a culture of innovation that drives sustainable growth and competitive advantage.
Challenges and Considerations:
While IT consulting offers numerous benefits, it also presents certain challenges and considerations that organizations must address:
1. **Alignment with Business Objectives**: It is essential to ensure that IT initiatives align closely with the broader strategic objectives of the organization to maximize the return on investment and drive tangible business outcomes.
2. **Vendor Selection**: Choosing the right IT consulting firm is critical to the success of technology initiatives. Organizations should conduct thorough due diligence, evaluate credentials, and seek recommendations to identify consultants with the requisite expertise, track record, and cultural fit.
3. **Communication and Collaboration**: Effective communication and collaboration between internal stakeholders and external consultants are essential for project success. Clear expectations, roles, and responsibilities should be established upfront to mitigate misunderstandings and ensure alignment throughout the engagement.
4. **Change Management**: Resistance to change is a common challenge in technology implementations. Organizations must proactively address cultural barriers, provide adequate training and support, and foster open dialogue to promote acceptance and adoption of new technologies and processes.
5. **Continuous Evaluation and Improvement**: Technology landscapes evolve rapidly, necessitating ongoing evaluation and optimization of IT strategies and solutions. Organizations should cultivate a culture of continuous improvement, embrace feedback, and adapt proactively to emerging trends and challenges.
Conclusion:
In an era defined by digital disruption and technological innovation, the role of IT consulting has never been more critical. By leveraging the expertise, insights, and guidance of IT consultants, organizations can navigate the complexities of the digital landscape, capitalize on emerging opportunities, and drive sustainable growth and competitive advantage. However, success in IT consulting hinges not only on technical proficiency but also on effective collaboration, strategic alignment, and a relentless commitment to innovation and excellence. As businesses continue to embrace digital transformation as a strategic imperative, the partnership between organizations and IT consultants will remain instrumental in shaping the future of technology and driving meaningful change across industries.
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seozelenka · 4 months
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analog alarms by SMS application india
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sentrient · 4 months
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Streamline Compliance With Our Compliance Management Software
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Compliance management is one of the most important functions of running a business. When done right, it can safeguard your business against many non-conformance risks and penalties. But, managing compliance in modern markets where regulations change frequently is a challenging task.  
To save valuable time, prevent duplication of work, and avoid penalties for non-compliance, businesses in every industry must transition from legacy compliance regimes to modern compliance management systems. We at Sentrient offer leading compliance management software for Australian businesses. It is filled with components and features that help make your regulatory adherence easier. This blog post explores how you can streamline compliance with Sentrient.   
Streamline Compliance with Our Compliance Management Software 
Sentrient’s online workplace compliance management system provides an array of well-crafted compliance management features that can be accessed using multiple devices. Here are some of the features that make Sentrient compliance management software the best option for Australian businesses. 
1. Simple to implement
It can be implemented and deployed within minutes on devices with almost no setup costs. This helps relieve all the stress and pain otherwise associated with installing and integrating legacy Learning Management Systems. It comes with pre-installed features, such as online self-service records management, online training, and policies modules, etc., that do not require further setup. 
2. Easy to use
The simple user interface design, navigation, and powerful dashboards are easy to use and intuitive, and employees can start working with this software in a matter of minutes. There is no need for extensive training sessions. This reduces the training costs along with reduced setup costs. Two in three businesses usually achieve 93% compliance within the initial 45 days of using the system. 
3. Reliable solution
Powerful technology that enables 24*7 real-time access and reporting also makes the Sentrient compliance management system more reliable than competitors. Its cloud storage is secure, and data is kept confidential. Along with this, our responsive customer service team can help customers if there is a problem.  
4. Comprehensive employee compliance training
Employee compliance training is not just a regulatory requirement but also an important aspect of improving your workplace compliance. Sentrient’s compliance management software helps build interactive and informative compliance courses that can be made available for employees company-wide. Being online, employees can access and complete their training irrespective of their location. This helps employees learn the standards of conduct, work performance, and practices that are expected of them by management to make compliance easier. 
5. Powerful workplace policies
Any efficient workplace can only run with the presence of robust workplace policies. These are the guidelines that state how business procedures and activities must be carried out in an organisation. They act as the blueprints of what employee behaviour is expected at the workplace. Sentrient helps create a safe and inclusive workplace by including pre-built workplace policy templates. An organisation can also make workplace policies from scratch with a policy builder. Using Sentrient, these policies can also be extended to suppliers, volunteers, and customers. 
6. The online incident, breach, and whistleblower reporting
Reporting and studying incidents and breaches can help reduce their possibility in future. Sentrient’s online workplace compliance system allows reporting incidents and breaches of compliance. Also, whistleblowing incidents can be reported with confidentiality, a key requirement. 
7. Online compliance and safety culture surveys
Regular surveys help improve compliance and the safety culture in every organisation. Our software allows businesses to conduct these surveys based on their requirements. The surveys can be customised to include various question types and be reported by a particular department or organisation as a whole. 
The Takeaway:
Complying with changing regulations requires much more than just dedicated employees. The right tools to help manage compliance are equally important to stay ahead of compliance requirements. Sentrient offers a comprehensive online workplace compliance management system that can be easily used and implemented quickly at a low cost. 
Contact us for more information today. 
This blog post was originally published here.
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ardhasneoehs · 5 months
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Swift Incident Resolution with NeoEHS Software: EHS Incident Management Simplified
Experience swift incident resolution with NeoEHS. Our EHS incident management software simplifies incident reporting, investigation, and resolution, ensuring a proactive approach to workplace health and safety. For more details visit https://www.neoehs.com/solutions/incident-management-software
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roomstudent · 7 months
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labourlawsinindia · 9 months
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Simpliance’s Regulatory Compliance Software (Simpliance REMO) provides a ‘drilled-down’ live dashboard and real-time status of all compliances with risk scores in the company, enabling businesses to avoid the risk of non-compliance through improved analysis, real-time regulatory reporting and effectual crisis management.
The software allows businesses to easily configure regulatory compliance requirements tailored to their organization.
Request for a FREE DEMO now !
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garymdm · 10 months
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Poor data quality significantly hinders banks ability to present accurate regulatory reports
Poor #dataquality significantly hinders bank's ability to present accurate regulatory reports
Recent research conducted by Aite Group highlighted the link between poor data quality and regulatory penalties, further creating a case for financial services organisations to improUnderstanding Data Quality Dimension: Consistencyve their data quality. Poor data quality can lead to an adverse conclusion by regulators about a bank’s ability to accurately monitor business risks. Focus on data…
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freyrsolutions · 1 year
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ddregpharma · 1 year
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Improving Regulatory Compliance with Vitalic RIMS Software
Are you looking for reliable RIMS software to manage your pharmaceutical data? Look no further! Our user-friendly RIMS software is designed to meet the regulatory compliance needs of the pharmaceutical industry. Real-time data tracking and automated reporting enable seamless submissions, ensuring efficient and compliant pharmaceutical data management. Visit us to learn more.
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complianceinbox · 1 year
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luminlogic · 2 years
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Best-in-Class Software for Product Lifecycle Development
By accelerating the creation and circulation of documents, we sell your product. Our specialists will create plans for risk management and keep records. Contact us today
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isabelle51 · 5 months
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Atlassian US Financial Reporting Requirements: A Comprehensive Overview
Atlassian, a global software company that helps teams collaborate and build together, is now officially an American company. As a result, the company is subject to the financial reporting requirements of the US Securities and Exchange Commission (SEC). Atlassian's financial reporting practices are critical to the company's operations and the interests of its stakeholders.
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Atlassian's financial reporting overview includes revenue recognition policies, compliance and controls, and public disclosure practices. The company's revenue recognition policies are consistent with generally accepted accounting principles (GAAP) and are designed to reflect the economic substance of the transactions. Atlassian's compliance and controls are designed to ensure that the company's financial statements are accurate, complete, and reliable. The company's public disclosure practices are designed to provide timely and accurate information to investors and the public.
Key Takeaways
Atlassian, a global software company, is now officially an American company and subject to the financial reporting requirements of the SEC.
Atlassian's financial reporting overview includes revenue recognition policies, compliance and controls, and public disclosure practices.
The company's financial reporting practices are critical to its operations and the interests of its stakeholders.
Atlassian's Financial Reporting Overview
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Atlassian Corporation Plc is a global software company that specializes in developing tools that help teams collaborate, build, and create together. As a publicly traded company in the United States, Atlassian is required to comply with the financial reporting requirements set forth by the Securities and Exchange Commission (SEC).
Regulatory Framework
The SEC is the primary regulatory body responsible for overseeing the financial reporting of publicly traded companies in the United States. The SEC requires companies to file periodic reports that disclose important information about their financial performance, operations, and management. These reports are made available to the public and are used by investors to make informed investment decisions.
Atlassian is required to comply with a number of SEC regulations, including Regulation S-K, which sets forth the requirements for the content and format of disclosure documents, and Regulation S-X, which sets forth the requirements for financial statements and other financial information.
Filing Requirements
Atlassian is required to file a number of reports with the SEC, including annual reports on Form 10-K, quarterly reports on Form 10-Q, and current reports on Form 8-K. These reports are filed electronically through the SEC's Electronic Data Gathering, Analysis, and Retrieval (EDGAR) system.
In addition to these periodic reports, Atlassian is also required to file certain other reports and forms with the SEC, including proxy statements, registration statements, and beneficial ownership reports.
Overall, Atlassian is committed to maintaining high standards of financial reporting and transparency in accordance with SEC regulations. By providing accurate and timely financial information to investors, Atlassian aims to build trust and confidence in its business and drive long-term value for its shareholders.
Revenue Recognition Policies
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Atlassian follows the Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) guidelines for revenue recognition. The company recognizes revenue when it is earned and realizable. Revenue is earned when the company has delivered the product or service to the customer, and the customer has accepted it. Revenue is realizable when the company has received payment or has a reasonable expectation of receiving payment.
Subscription Model
Atlassian offers a subscription-based model for its software products. Under this model, customers pay a fixed fee for access to the software for a specified period. Revenue from subscription fees is recognized ratably over the subscription period. Atlassian recognizes revenue from subscription fees when the subscription period begins, and the software is made available to the customer.
Licensing and Support
Atlassian also generates revenue through licensing and support services. Licensing revenue is recognized when the license is delivered to the customer and the customer has accepted it. Support revenue is recognized ratably over the support period. Atlassian recognizes revenue from licensing and support services when the product or service is delivered to the customer and the customer has accepted it.
In summary, Atlassian's revenue recognition policies adhere to the FASB and IASB guidelines. The company recognizes revenue when it is earned and realizable. Revenue from subscription fees is recognized ratably over the subscription period, and revenue from licensing and support services is recognized when the product or service is delivered to the customer and the customer has accepted it.
Compliance and Controls
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Atlassian, as a public company, is subject to various financial reporting requirements in the United States. The company adheres to these requirements to ensure transparency and accuracy in its financial reporting.
Sarbanes-Oxley Act
One of the most significant financial reporting requirements in the United States is the Sarbanes-Oxley Act (SOX). Atlassian is compliant with SOX regulations and has implemented internal controls to ensure compliance. These controls are designed to prevent financial fraud, ensure accurate financial reporting, and protect investors.
Internal Audits
Atlassian also conducts regular internal audits to ensure compliance with financial reporting requirements. These audits are performed by an independent team of auditors who evaluate the company's financial statements, internal controls, and compliance with financial reporting regulations. The results of these audits are reported to the company's Audit Committee, which oversees the company's financial reporting and compliance efforts.
Overall, Atlassian is committed to maintaining compliance with financial reporting requirements in the United States. The company's internal controls and regular audits help ensure accurate financial reporting and protect the interests of investors.
Public Disclosure Practices
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Atlassian Corporation Plc is a public company that is required to comply with the US Securities and Exchange Commission (SEC) regulations regarding public disclosure practices. The company is committed to maintaining transparency and providing timely and accurate information to its stakeholders. This section will discuss Atlassian's public disclosure practices, including earnings releases and investor communications.
Earnings Releases
Atlassian issues quarterly earnings releases to provide financial information to its shareholders and the public. These releases include consolidated statements of income, balance sheets, and cash flow statements. They also provide information on revenue, gross profit, net income, and earnings per share. Atlassian's earnings releases are available on the company's website and through various financial news services.
Investor Communications
Atlassian communicates with its investors through various channels, including its website, investor relations department, and quarterly earnings calls. The company's investor relations department provides information on the company's financial performance, corporate strategy, and other relevant information. Atlassian's quarterly earnings calls are webcast live and provide an opportunity for investors to ask questions about the company's financial results and operations.
In summary, Atlassian is committed to maintaining transparency and providing timely and accurate information to its stakeholders. The company's public disclosure practices include quarterly earnings releases and investor communications through various channels.
Frequently Asked Questions
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How does Atlassian disclose its financial performance to investors?
Atlassian is required to disclose its financial performance to investors in accordance with U.S. Securities and Exchange Commission (SEC) regulations. The company publishes its financial statements, including balance sheets, income statements, and cash flow statements, in its annual report. Additionally, Atlassian files quarterly reports with the SEC on Form 10-Q and current reports on Form 8-K as necessary.
What are the key highlights from Atlassian's most recent earnings report?
Atlassian's most recent earnings report was for the third quarter of fiscal year 2022. The report showed that the company's total revenue was $740.5 million, up 30% from the same quarter in the previous year. The report also showed that Atlassian's gross margin was approximately 82% on an IFRS basis and approximately 85% on a non-IFRS basis.
What sustainability practices are included in Atlassian's corporate reporting?
Atlassian is committed to sustainability and includes information about its sustainability practices in its corporate reporting. The company's most recent annual report includes a sustainability section, which outlines its sustainability goals and progress towards those goals. Atlassian also publishes an annual sustainability report, which provides more detailed information about the company's sustainability initiatives.
Where can I find the transcript for Atlassian's latest earnings call?
The transcript for Atlassian's latest earnings call can be found on the company's investor relations website. The website also provides access to recordings of past earnings calls.
What information is provided in Atlassian's proxy statement?
Atlassian's proxy statement provides information about the company's annual meeting of shareholders, including information about the proposals to be voted on and the nominees for election to the board of directors. The proxy statement also includes information about executive compensation and other matters related to corporate governance.
How can shareholders access Atlassian's annual financial statements?
Shareholders can access Atlassian's annual financial statements on the company's investor relations website. The website includes links to the most recent annual report, as well as archived annual reports from previous years.
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hypergamiss · 2 months
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Tips on becoming a freelance portfolio/ investment manager for private wealthy clients.
I’ve got a bit of experience as an assistant Portfolio manager, and I’ve been looking into starting my own business working with private wealthy individuals client.
There's so much to this, this is the shortest I could keep my answer:
Build Your Foundation:
Hone Your Skills: Sharpen your investment analysis, portfolio construction, and risk management knowledge as much as you can. Maybe consider courses or certifications to fill any gaps and boost your credibility more.
Define Your Niche: Are you drawn to specific asset classes (tech stocks, real estate, etc.) or client types (retirees, entrepreneurs)? Specializing adds value. This will boost referrals.
Get Regulatory Clarity: Depending on your location, there might be licensing or registration requirements for freelance advisors. Do your homework to stay compliant and track any changes.
Marketing and Client Acquisition:
Build Online Credibility: A polished LinkedIn profile and a basic website showcasing your expertise and background are essential. Network strategically!
Content is King: Share insightful market commentary through blog posts or a newsletter. You can try all the other social platforms as well. This establishes you as a thought leader and attracts potential clients.
Target the Right Audience: Where do your ideal clients hang out (online and offline)? Charity events, industry conferences, upscale networking groups – be where they are.
Leverage Your Existing Network: Don't underestimate the power of your current contacts. Let clients, colleagues, and friends know about your new venture(optional).
Operational:
Pricing Model: Will you charge hourly, flat fees, or a percentage of assets under management? Consider your services and market rates.
Tech Tools: Invest in the right software for portfolio management, reporting, and client communication to streamline your workflow.
Contracts and Compliance: Have a lawyer draft airtight client agreements that protect you both.
Bonus Tips:
Get a Mentor: Connect with a seasoned advisor who can offer guidance and share their experience.
Start Small and Scale: Begin with a few strategic clients, and as your expertise and reputation grow, expand your clientele.
Embrace the Freelance Mindset: Be prepared for the hustle; managing your own business requires discipline and adaptability.
Remember, building a successful freelance practice takes time, dedication, and top-notch client service. Stay passionate, stay focused, and let your expertise pave the way to becoming a trusted advisor for your wealthy clientele.
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How tech changed global labor struggles for better and worse
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The original sin of both tech boosterism and tech criticism is to focus unduly on what a given technology does, without regard to who it does it to and who it does it for. When it comes to technology’s effect on our daily lives, the social arrangements matter much more than the feature-sets.
This is the premise behind my idea of the “shitty technology adoption curve”: if you want to do something horrible to people with technology, you must first inflict it on people without social power and then work your way slowly up the privilege gradient, smoothing the tech’s rough edges by sanding them against the human bodies of people who can’t fight back.
Thus we see the rise of all disciplinary technology, especially bossware, which started off monitoring forced prison labor, then blue-collar workers, then pink collar workers (like the largely female, largely Black work-from-home customer service reps who work for Arise):
https://pluralistic.net/2021/01/22/paperback-writer/#toothless
The pandemic saw the spread of bossware to affluent, “high-skilled” white-collar workers, from doctors to teachers to IT workers, as the idea of being monitored continuously in your own home, from camera to keystrokes, was normalized by the lockdown:
https://pluralistic.net/2021/02/24/gwb-rumsfeld-monsters/#bossware
And yet, what matters about bossware isn’t what it does — a keylogger that you control is just called “undo” — but who it does it to. When gig workers “seize the means of reproduction” and hack the apps that boss them around, they can turn the tables. That’s what’s happening in Indonesia, where Tuyul apps are produced by worker co-ops and small software vendors to give drivers direct control over their working conditions:
https://pluralistic.net/2021/07/08/tuyul-apps/#gojek
This is true disruption, where tech isn’t just used for regulatory arbitrage (as when gig-work apps are used to avoid labor laws by misclassifying workers as contractors):
https://pluralistic.net/2022/02/21/contra-nihilismum/#the-street-finds-its-own-use-for-things
That’s what makes Rida Qadri’s research so exciting: the premise that if workers can hack their employers back, bossware can become laborware:
https://www.wired.com/story/disruption-mobility-platforms-politics/
In the USA, companies like Para are creating apps that sit on top of the gig work dispatch apps, monitoring all the offers from all the different apps and auto-declining offers that are too low, forcing the algorithm to bid up the labor share of the companies’ income:
https://www.eff.org/deeplinks/2021/08/tech-rights-are-workers-rights-doordash-edition
Writing for IT for Change’s outstanding inaugural “State of Big Tech” issue, the Vidhi Centre For Legal Policy’s Jai Vipra presents “Changing Dynamics of Labor and Capital,” a deep, essential look at the way that tech affects labor struggles around the world:
https://projects.itforchange.net/state-of-big-tech/changing-dynamics-of-labor-and-capital/
Vipra’s report is fascinating not just for the eye-watering new ways that capital uses tech to inflict pain on labor, but for the ingenious, effective mechanisms that workers use tech to answer power with countervailing power.
For example, when workers delivering for the Swiggy app were unable to get the company to respond to the ways that the app was driving them into unsustainable and dangerous working schedules, they staged a “log-out strike” and collectively withheld their labor from the app, triggering a crisis that management couldn’t ignore.
Likewise, drivers for Ola began mass-cancelling rides to protest the company’s policy of not showing drivers their destinations and pay until they accepted a job — the resulting chaos forced the company to let drivers see all the details of an offer of work before accepting it.
These direct actions are driven in part by the platforms’ relentless pursuit of a reduced wage-bill, which sees them laying off swathes of back-office workers who once stepped in to mediate between gig workers and their algorithmic managers. When you can’t get anyone on the phone or a livechat to complain that your app wants you to drive off a pier and into the deep blue sea, collective digital power swings into action.
The Shitty Tech Adoption Curve means that we find the tactics of gig drivers working their way up the privilege gradient to white-collar workers, and sure enough, in Mar 2021, Goldman Sachs bankers coordinated a threat of mass resignation over the bossware monitoring them in their homes 24/7, complaining of 105 hour (!!) work-weeks:
https://www.thejakartapost.com/life/2021/03/28/goldman-sachs-overwork-accusation-hits-nerve-as-pandemic-blurs-work-life-line-.html
But ad-hoc coordination has its limits. Spinning up a new organizing group to counter each new bossware fuckery exacts a terrible price from already overstretched, precarious workers. That’s where unions come in. On the face of it, unionizing gig workers presents an insurmountable challenge: they are atomized, geographically dispersed and lack even a break room.
But tech taketh away and it giveth back. When Uber Eats bait-and-switched drivers into signing up in 2016 and then slashed their wages, organizers connected with other workers by placing small food orders with Uber Eats and then had organizing conversations with the drivers who delivered the orders:
https://www.ft.com/content/88fdc58e-754f-11e6-b60a-de4532d5ea35
Bosses push back. They’ve convinced gutless labor regulators to ban the use of work email addresses for union organizing; they send infiltrators to monitor private Facebook conversations, they plant spyware on phones and laptops to crack open Whatsapp group-chats. Location-aware ID badges let bosses follow workers around and target potential union organizers for retaliatory firings.
The same monitoring tools let bosses nickel-and-dime their workers, clocking them off while they’re “unproductive” (peeing, driving to pick up their next passenger or delivery, or only paying retail workers while a customer is in the shop).
It’s a mixed bag: in China, independent workers’ rights centers work almost exclusively through social media, “for both direct consultations and mass dissemination of information, and this use is contributing to the organizing of labor as well.”
And ironically, monopoly helps labor organizers: the rollup plays that have seen most CloudKitchens gathered into the hands of a few firms means that their workers are more likely to be physically proximate and able to organize labor resistance to their monopolist bosses.
A common labor complaint in the age of digitalization is that their bosses monitor and discipline them for their off-hours activities: think of Deutsche Welle and the AP firing journalists who used their personal social media accounts to express support for Palestinians’ struggle for justice.
Bossware vendors boast that they can monitor workers’ personal online activity “to help them stay focused” — something 72% of workers object to. It’s easy to see how this can become a focus of labor activism, especially as employers announce that they will fire any worker who refuses to supply a full list of their social media accounts for monitoring:
https://www.shrm.org/hr-today/news/all-things-work/pages/watching-the-workers.aspx
The next level of personal surveillance comes from “voluntary” health monitoring in which employees are required to wear Fitbits or other biometric tracking tools, or face increases to their health care premiums and other penalties. This is bad enough, but these biometric companies are choice acquisition targets for the biggest surveillance companies in the world, which means that you might one day wake up and find out that the data from your employer-mandated tracking cuff is now in Google’s hands:
https://www.eff.org/deeplinks/2020/04/google-fitbit-merger-would-cement-googles-data-empire
Neoliberalism got us into this mess, and tech was its willing accomplice. But Vipra makes a good case that tech can “increase the negotiating power of labor over capital.” For Vipra, this starts with access to data: in India, “analog” workers have the legal right to know their employers’ profit margins, which is key for collective bargaining. But digital workers don’t have this right:
https://medium.com/tech-people/new-labour-codes-explained-48a4679d4a29
Giving gig workers the right to their own performance data would help those workers secure competitive bids for their labor — denying workers access to this data is anti-competitive:
https://www.weforum.org/agenda/2021/09/workplace-data-rights-regulation/
This same data can be used to make the case for regulation and unionization: when it’s your word against your boss’s, it might be hard to interest public officials in protecting your working conditions. But when the data shows that gig workers are putting in 12–18 hour days without overtime, the case is harder to ignore:
https://www.justjobsnetwork.org/wp-content/pubs/reports/transformations_in_technology_report.pdf
Modern employers collect vast amount of data about their workers, but share almost none of it. Again, the important thing isn’t what the tech is doing, but who it’s doing it for and who it’s doing it to.
Vipra also singles out the one-sided nature of the platforms’ use of payment technologies. Modern payment systems mean that gig work platforms collect their customers’ money in near-realtime, but despite this, gig companies are the most delay-prone employers, paying workers after totally unjustifiable delays that give bosses free cash flow and force workers into precarity.
https://techcrunch.com/2021/09/08/former-head-of-mint-raises-4-5m-for-lean/
After this critique, Vipra proposes “a substantive agenda for labor” in five areas: algorithmic regulation, data sharing, remote work rights, financial rights, and “emancipatory automation.”
Algorithmic regulation: Algorithms should have “a minimum level of explainability”; “minimum performance levels” (error rates, transparency, etc); and “human involvement in decision making” must be mandatory (so you can get prompt and effective redress when the algorithm misfires).
Data sharing: Don’t just “data minimize” — “reorient it towards goals that are worker- and society-friendly.” Collect and share data on labor safety, and mandate that companies “collect, analyze, and share big data to protect workers’ rights.”
Remote work rights: The right to disconnect from work; the right to be paid for work equipment, including chairs, internet access, etc (I would add here, the right to have those devices configured to block employer monitoring).
Financial rights: The state should mandate financial interoperability and use account aggregators and open banking to “minimize[] the information asymmetry in favor of people for whom information is collateral.” Force platforms to disclose the commissions, fees, incentives, etc they offer to workers. Provide source-code for these systems to regulators.
Emancipatory automation: “Automation should mean less drudgery and fewer working hours overall.” This is what I’m getting at when I call for technologists to become full-stack Luddites:
https://locusmag.com/2022/01/cory-doctorow-science-fiction-is-a-luddite-literature/
Overall, Vipra presents a bracing, challenging view of the way that tech can serve both labor and capital, depending on how it is configured and used. I don’t agree with everything she says (the privacy section in data rights could use its own article of equal depth and critical analysis), but reading this made the hair on the back on my neck stand up (in a good way).
This is more or less what I had in mind back in 2009 when I was writing For the Win, about how multiplayer games could serve as organizing platforms for an international labor vanguard (the Industrial Workers of the World Wide Web, or Webblies):
https://craphound.com/category/ftw/
[Image ID: An altered version of J.C. Leyendecker's Labor Day 1946 cover illustration for Hearst's 'American Weekly' magazine. The original features a muscular worker in dungarees sitting atop a banner-draped globe, holding a sledgehammer. In this version, his head has been replaced with a faceless hacker-in-a-hoodie, and his sledgehammer has been filled with Matrix code-waterfall characters. Leyendecker's signature has been replaced with an IWW graphic depicting workers with upraised fists all joining together to form a gigantic fist.]
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