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How green contact centers enable the achievement of sustainability goals
Sustainability goals not only contribute to better outcomes for the environment and the locale, it can also result in better outcomes for the business. Green contact centers can achieve goals for operational cost reduction by minimizing energy, utilities, and maintenance expenses.
ESG target achievement can also be simplified with the implementation of green contact centers—significantly simplifying the effort needed to demonstrate their environmental management principles.
Achieving sustainability goals in green contact centers through cloud migration
In terms of establishing green contact centers and driving the achievement of sustainability goals, cloud migration plays a uniquely powerful role.
CCaaS platforms can dramatically reduce energy consumption by eliminating the need for large office complexes or offsite data centers. Furthermore, they also enable businesses to optimize their resource utilization by facilitating flexible processes and scalable operations.
They also provide unique competitive advantages to businesses by enabling contact center operations to adapt to customer needs, regulatory requirements, and market dynamics. Taking initiatives for CCaaS migration can facilitate the establishment of green contact centers—leading to a much smoother achievement of sustainability goals.
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cx-analysis · 3 months
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An Outlook On The Future Of Customer Journey Orchestration
With evolving CX technologies and transformative projects like CCaaS migration becoming more popular, the importance of customer journey orchestration becomes even more pronounced.  Let’s take a look at some recent developments in this realm.
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blackchairuk · 3 months
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Tracking Customer Satisfaction Metrics For Better CX
In today’s hyper-connected digital ecosystem, where every click, swipe, and tap leaves a digital footprint, organizations face a dual challenge: meeting customer expectations and staying ahead of the curve.
The solution? Data-driven decision-making. It’s not just a buzzword; it’s the bedrock of CX transformation.
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cx-project-management · 11 months
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CCaaS migration challenges with proven automated solutions from Blackchair
Providing tried-and-tested solutions to organizations across the globe to enable optimized CX delivery and realize contact centers that continue to function at peak performance is our forte. Explore how Blackchair can assist your organization in leading an effective and revolutionary CX transformation
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devops-consulting · 11 months
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Reliable insights powered by CX forensics and automated discovery
Find out without a doubt whether integrating generative AI chatbots is the right move for your contact center operation and explore how it may affect CX delivery by conducting a comprehensive analysis of the configurations of your legacy contact center or CCaaS solution.
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xceltecseo · 2 years
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How XcelTec Help to Build Web Applications using the MERN Stack?
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XcelTec - Software Development Company in the United States
A wonderful link for locating the best Software Development Solution.
The most remarkable element of generating apps and maintaining frameworks crafting numerous functions that satisfy the demands of a customer or a business is software development. The best software simulates the process of developing information systems and maximising corporate profit.
Xceltec is one of the top bespoke software development companies in the United States, and the developers are experts in designing custom software development solutions that use the most cutting-edge technology to take your business to the next level. We have been developing and employing the greatest technology that can adapt to the demands of the customer. With our unique software, you can improve your web presence and make your business more valuable.
Why Should You Work with XcelTec for MERN Stack Development?
Our software developers at XcelTec are experts in offering next-generation software development services. With our creative approach to creating and developing software products and apps. We are the greatest software development company in the United States, and we provide a comprehensive range of MEAN Stack development services to fulfill a variety of commercial software demands. Our developers can work on projects of any size, from startups to large scale and enterprise projects.
XcelTec Provides Custom Software Services
If you are seeking a trustworthy development partner, XcelTec is the finest option. Based on your company requirements, we supply your software with the most creative and unique software technologies. XcelTec’s experts have extensive expertise in designing custom applications for clients.
We make certain that our developers employ the most up-to-date technology on the market, which does not limit their skills. The era of limiting oneself to a single technology is over, and when new technologies emerge, we will ensure that we are on board.
Hire Our Software Developers
We, at XcelTec, are a software development business in the United States with the resources and know-how to create any product that meets your requirements. We use the most recent software technology trends to provide the best software services in the United States. Net development, CMS development, offshore development, and SharePoint development are all options. We can provide you with software developers in the United States on a project or a monthly basis.
Final Thought
Are you prepared to hire a dedicated MERN Stack Development Team? Hire XcelTec’s expert developers for your MERN Stack project and tailor the strategy to your budget. Hire competent and trustworthy programmers to turn your ideas into spectacular products.
Visit to explore more on How XcelTec Help to Build Web Applications using the MERN Stack?
Get in touch with us for more! 
Contact us on:- +91 987 979 9459 | +1 919 400 9200
 Email us at:- [email protected]
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techtimechronicles24 · 2 months
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🇯🇵 Unveiling the Toshiba T1100: A Journey into the Dawn of Portable Computing!
💻 In the early 1980s, a revolutionary device emerged, transforming the landscape of personal computing forever. The Toshiba T1100, released in 1985, marked a significant milestone in the history of portable computers. The Toshiba T1100 has subsequently been described by Toshiba as "the world's first mass-market laptop computer".
🌐 The Toshiba T1100 was among the first truly portable computers, designed for professionals and enthusiasts seeking computing power on the go. Weighing approximately 4.1 kilograms (9 pounds) with its lead-acid battery, this innovative machine provided users with unprecedented mobility.
⚙️ Equipped with an Intel 80C88 processor running at 4.77 MHz and boasting 256 KB of RAM, the Toshiba T1100 offered impressive computing capabilities for its time. Its 9.6-inch monochrome LCD screen provided a crisp display, while the detachable keyboard enhanced usability.
💾 The T1100 introduced several innovative features, including a built-in 3.5-inch floppy disk drive—a rarity at the time—which allowed for data storage and transfer with ease. This model also featured MS-DOS as its operating system, providing a familiar computing environment.
📈 The Toshiba T1100 set a new standard for portable computing, demonstrating the feasibility and practicality of laptops for business and personal use. Its success paved the way for subsequent generations of laptops, influencing the evolution of mobile computing worldwide.
👨‍💻 For professionals in various industries, the Toshiba T1100 represented a game-changer, enabling efficient data management, word processing, and spreadsheet tasks on the move. Its portability and functionality empowered users to work beyond traditional office environments.
🌟 Today, the legacy of the Toshiba T1100 lives on in the sleek, lightweight laptops and notebooks that have become indispensable tools for modern professionals and digital nomads. This groundbreaking device remains a testament to Toshiba's commitment to innovation and excellence in the field of computing. The Toshiba T1100 remains an iconic symbol of the dawn of portable computing—a chapter in the ongoing story of technological progress that continues to shape our digital world.
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nando161mando · 18 days
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Oh yes!!! *Double click*
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axperiance · 4 days
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" Level up your skills with our Software Testing Training and Services, paired with stunning UI UX Designs! "
https://axperiance.com/
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shareyourideas · 4 months
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How To Choose The Best Video Production Company In Derby
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giantsinthemist · 2 months
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i just realized a huge pet peeve in the tech/cyber/digital arena: employees trying to down-sell you on device or hard drive storage because “you probably won’t even come close to using all of it” and “you will probably just use [insert various cloud servers] for the majority of your storage anyway.” For one, the processing and storage capacity for seemingly random projects, work, etc. i end up working on is unreal For the second point, i don’t think they quite grasp my instinctive drive from the “golden age” to backup things to physical objects and actually store things on the device as needed. Clouds are one method of backing up, not the god of immutable data storage
fin
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ye-xiu · 1 year
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idk if it’s interesting for anyone but the reason the hybe sm deal goes through with little economical fanfare is bc the fair trade laws surrounding big conglomerates like this are fairly weak sauce and what hybe (and kakao if they would have gotten the deal) is doing is basically just. buying off the market 101 in a chaebol-enforced economical makeup to keep kakao from creating their own bigger monopoly over the tech and entertainment sector. hybe is not yet in the process of aggressively and actively creating a monopoly, but they are creating an environment in the kpop industry that makes them the sole provider of artists / artistic labour etc. hybe buying into yg’s subsidiary shares and now making the deal with sm on behalf of lsm doesn’t make them seem like they’re forming an actual hostile monopoly bc they are moving through subsidiaries and ‘only’ acquiring shares in these companies through mutual agreement (lol) rather than downright buying them off. though we all know that is their end goal, especially when it comes to being the sole provider of kpop globally. sm basically handed the board to hybe while chris lee wanted kakao to have it. you pick your poison i guess … but it will still be poison.
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cx-analysis · 5 months
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Role of CX process consolidation in transforming contact center service delivery
CCaaS plays an important role in this instance, helping businesses eliminate silos and establish streamlined CX processes by digitalizing operations across the board.
In the shift to cloud-based contact centers, CX management platforms can be utilized to significantly simplify pre-migration, migration, and post-migration workflows for a smooth transition.
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blackchairuk · 5 months
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Why is enterprise CCaaS penetration low despite its benefits
Solutions to facilitate a smoother transition to the cloud have also become more commonplace in recent years. In this context, one of the most impactful offerings is solutions for automated discovery for CCaaS migration.
Automated discovery solutions for CCaaS migration are driving enterprise adoption
Automating a vast majority of core processes associated with pre-migration and migration workflows, these solutions can accelerate the process of transition by up to 25%—all the while driving down costs and resource requirements through automated discovery.
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In recent years, contact centers have become the epicenter of CX management, with cornerstone technologies that have enabled contact centers to evolve at an unprecedented pace. Discover the future direction of CX operations based on the trends in the evolution of cornerstone contact center technologies focusing on three main areas
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devops-consulting · 1 year
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The evolution of CX delivery is an ongoing process for businesses seeking to improve the overall experience they provide to customers. Discover the hurdles encountered in contact center transformation and review the lessons learned in overcoming them, to ensure a stress free CX migration
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