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The Future of Retirement Payroll - The CORE Platform
The evolution of the retirement industry is constant and never-ending. As a sponsor/company, recordkeeper, or third-party administrator, you need a solution that keeps pace with the retirement industry, and that's where cloud platforms like Congruent Solutions CORE come in. The CORE platform, a retirement payroll software from Congruent Solutions, provides extensive tools crafted to streamline plan administration, improve productivity, and elevate the overall experience for all users. With cutting-edge technology, a modern user interface, self-service functionalities, intelligent automation, and AI in recordkeeping operations, here are some of the CORE’s powerful modules:
Census: It helps the sponsors keep and manage the participants' data, like demographics, bank accounts, and beneficiaries, seamlessly. Furthermore, it monitors terminations, rehires, changes in location, and movements between employee groups to automate subsequent calculations.
Eligibility: The efficiency of eligibility is calculated for various provisions like immediate or age-based criteria, terminations, rehires, breaks in service, and extended part-time employment, which are automatically calculated for eligibility projections and exceptions, complemented by automated notification alerts.
Payroll: The self-service portals and seamless data integrations are enhanced, which facilitates real-time validations, performs calculations for contributions, automatically tracks compliance, plans limits, and provides funding capabilities.
Transactions: It gives a comprehensive view of all transaction history, impacted account and vested balances, source and investment breakdowns, trade specifics, uploaded documents, request and approval records, and more.
Mapper: Efficiently validate, convert, and migrate data with CORE Mapper, utilizing tailored rules specific to the retirement industry. Generate data instantly or in batches, supporting various formats. Manage tasks ranging from basic data conversions to extensive plan transitions from an original system.
Trade: The CORE platform helps in establishing investment with both regular and late-day trades, which are disclosed or aggregated. Apart from these regulations on investments, they are implemented to ensure compliance.
Congruent Solutions CORE stands as the leader in the retirement industry with its innovation. With its comprehensive suite of modules, including Census, Eligibility, Payroll, Transactions, Mapper, and Trade, CORE empowers sponsors, recordkeepers, and third-party administrators to navigate the complexities of plan administration with ease and efficiency. CORE not only streamlines processes but also enhances the overall experience for all stakeholders involved. With automation and intuitive user interfaces, CORE not only streamlines processes but also enhances the overall experience. As the industry continues to progress, CORE remains at the forefront of retirement payroll solutions.
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The Benefits of Retirement Payroll Solutions
What is a retirement payroll solution?
Retirement Payroll Solutions is a company or sponsor providing 401(k) plans to their employees/participants. This comprehensive solution simplifies the complex process of managing retirement payroll, which encompasses various tasks. It begins with generating census data, which meticulously verifies the eligibility of participants based on predefined criteria. The contribution amount is deducted from the salaries of the plan participants. 
This meticulous management of retirement payroll is essential for companies and sponsors to effectively administer their retirement plans by providing employees with valuable benefits for their financial future. These are typically overseen by a plan administrator employed by the plan provider engaged by the sponsor. 
Even plan providers, recordkeepers, and even third-party administrators rely on retirement payroll software, which streamlines the process. It plays a very crucial role in aspects of retirement planning. 
How does it benefit?
Streamlined management: The integration of retirement payroll software helps reduce administrative burden and save time on other important tasks by automating the entire process.
Improved compliance: Retirement payroll solutions can adhere to the relevant regulations and laws regarding employee contributions, vesting, and eligibility by automating tasks and ensuring accurate deductions and remittances.
Increased accuracy: When the data are integrated with retirement payroll software, there is less chance of error and more accurate calculations.
Tax advantages and compliance: Utilizing payroll integration can provide tax benefits like pre-tax contributions and opportunities for tax-deferred growth. Moreover, ensuring compliance with retirement plan regulations becomes simpler, mitigating the risk of penalties or oversights.
Data protection: Given the data to the retirement payroll software, it ensures data security and privacy.
 About CORE
Congruent's CORE platform enhances the functionality of an easy, reliable, and user-friendly retirement payroll solutions intended to increase the effectiveness and efficiency of plan administration. Through smart automation and AI features, the CORE Platform optimizes every aspect of payroll processing. With the flexibility of multiple payroll entries, it allows for the creation, maintenance, and management of multiple MEP and PEP products, simplifying payroll tasks with self-service portals and seamless data integrations. The platform also ensures accurate tracking of all contributions to 401(k), 415 plans, and guarantees that all contributions are made without oversight. The streamlined payroll processing offered by the CORE platform ensures accuracy, efficiency, and an enhanced user experience.
In conclusion, retirement payroll solutions bring significant benefits to all stakeholders: providers (plan providers, recordkeepers, and TPAs), sponsors, and TPAs. They automate the entire retirement savings process, reducing administrative burden, improving accuracy, and ensuring compliance. 
Ref: https://www.leadingretirement.com/blog/what-is-payroll-integration-and-benefits-to-retirement-plans
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What is data-driven personalization?
It is when you know enough about someone to deliver the right content to them at the right moment. Online retailers like Amazon have perfected the art. They provide personalized product recommendations by analyzing a user’s browsing history and purchase patterns. Similarly, retirement services can offer relevant insights to customers on investment options or budgeting, empowering them to make informed financial decisions.
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congruent-solutions · 1 month
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Are you ready to retire your legacy retirement plan administration software?
Introduction
The retirement plan industry is ripe for digital transformation. For years, the industry has relied on legacy systems and processes that are no longer effective in today’s fast-paced digital world.
The COVID-19 pandemic has disrupted the retirement plan industry and has forced many service providers and recordkeepers to re-evaluate their businesses. The pandemic has highlighted the need for digital transformation in the US retirement industry. Service providers were compelled to manage clients remotely and customers demanded personalized services. 
Digital transformation can help the retirement plan industry modernize its operations, improve efficiencies and reduce costs. It can also help service providers better meet the needs of their clients by providing them with more personalized services. To stay competitive, you must focus on the holistic modernization of your organization.
Beyond adopting IT solutions, you must rethink business processes to automate operations and serve customers better. Automating plan administration and modernizing your systems can improve efficiencies to better meet the needs of today’s plan sponsors and participants.
What are legacy retirement plan administration systems?
Legacy retirement plan administration systems are outdated software systems that no longer support operations optimally. These obsolete applications are difficult to maintain and often do not have the functionality required to meet the needs of today’s retirement plans.
They are not equipped to ensure compliance with ever-changing DOL and ERISA rules, regulations and policies, making retirement plan administration and recordkeeping a more significant challenge. Updating legacy systems every time is costly and time-consuming.
As the US workforce ages and more employees take multiple jobs, retirement plan administration companies find it hard to run on legacy plan administration systems. These systems were not designed to handle the increased workload or the complex calculations required by today’s retirees. As a result, they are often inaccurate and can cause significant delays in processing documents and payments.
In addition, these systems can be complicated to use, making it difficult for employees to serve customers appropriately. Data silos do not allow plan sponsors and participants to access their retirement plan data easily. Due to minimal data-sharing capabilities, these systems do not support personalization and self-servicing.
Challenges of legacy retirement plan administration systems
Retirement plan administrators and recordkeepers using legacy retirement plan administration systems may encounter some problems. These challenges include- 
Lack of integration and automation: Most legacy systems do not integrate well with modern computer systems, making it challenging to automate tasks or take advantage of new technological capabilities. It makes plan administration difficult and time-consuming.
Outdated features and functionality: As technology has advanced, many legacy systems have not kept up. They may lack modern features and functionality to support the evolving processes of the retirement plan industry. It leads to inefficiency in data entry, processing, and reporting.
High costs: Legacy systems often require expensive proprietary hardware and software, which can be challenging to support and maintain. They also tend to require professionals with specialized skill sets to configure and fix them. Owing to talent shortage and rising fee pressures, hiring a team for system maintenance is difficult for retirement plan administration service providers.
Data silos: Legacy systems are often incompatible with current systems. The lack of integration results in siloed data and hinders information sharing for collaboration within an organization. It further results in processing inaccurate, outdated, or incomplete information, leading to operational and compliance issues.
Lack of compliance: The regulatory landscape of the US retirement industry is constantly evolving. Legacy retirement plan administration systems often lack the functionality to keep up with the changing compliance landscape automatically. It puts retirement plan administration service providers at risk of non-compliance and hefty penalties.
Inflexible: With the ever-changing needs of retirement plan sponsors and participants, a certain degree of flexibility is required from a plan administration system. Unfortunately, most legacy systems are inflexible, making it difficult to accommodate the changing requirements at scale.
Vulnerable: Retirement plan administration involves handling sensitive participant information. This data is crucial and must be secured to avoid leaks or breaches. However, most legacy systems are not equipped with proper security features, leaving them vulnerable to attack.
These challenges of legacy retirement plan administration software make it difficult for plan administrators to provide a high level of service to their clients. They also make it difficult to comply with the ever-changing regulatory landscape. As a result, the industry is looking for ways to replace its legacy systems with modern retirement plan administration solutions.
When should you retire legacy retirement plan administration applications?
There is no one-size-fits-all answer to this question. The decision to retire a legacy application should be based on several factors, including the following:
Software age: Older software is more likely to have security vulnerabilities and may not be able to support newer features or compliance requirements. In addition, older software may be more challenging to maintain and support.
Vendor support: If your vendor no longer supports the software, it may be time to consider replacing it. You will also have difficulty finding qualified staff to maintain the system.
Maintenance cost: Calculate the overall cost of maintaining the software and compare it with a modern system. If the cost is too high, it is advisable to retire the legacy system.
Level of integration: Using multiple disparate systems that do not share data or require manual data entries is inefficient and expensive. It consumes more time and does not offer the required accuracy of retirement data. It would help if you retired such applications to control expenses.
User experience: Amidst rising competition, delivering a high-quality user experience to your customers and employees is essential. A legacy system often complicates customer service and does not enable data-backed customer assistance. It is better to discontinue using obsolete applications to control higher costs and dissatisfied customers.
Technology: Sticking with an old system means not leveraging the latest technological innovations. It can make your business processes more complicated and expensive. You must update your systems to stay ahead of the curve and offer hyper-personalized services to your clients.
As you see, legacy retirement administration software becomes costly, inefficient, and outdated over time. It is important to discontinue using such systems to save money and improve customer satisfaction. Investing in a new system will benefit business continuity; however, a strategic approach will ensure sustainability.
A systematic approach to modernization of retirement plan administration
Adopting modern retirement plan administration software is the first step in the digital transformation process. It would help if you had a strategic plan for a successful software adoption that supports automation and uses advanced technologies like AI and ML for a customized service. It will help improve the customer experience and enhance the efficiency of your recordkeeping business.
The following are the key steps you should take:
1. Evaluate your current system: The first step is to evaluate and identify the gaps. It will help you shortlist the features you need in the new system.
2. Research: Depending upon your needs, research the retirement plan administration solutions available in the market. Ensure the solution offers the required features and that the vendor provides operational support.
3. Move your data to the cloud: Keeping your retirement plan data secure during the transition is crucial. The best way to do this is by moving it to the cloud. Your data will be secure and easily accessible.
4. Train employees on the new system: After selecting a new one, train them on how to use it. Ensuring a smooth transition will help foster a culture of modernization throughout the organization and prevent disruptions in the transition process.
5. Implement the new system: Rethink your business processes to implement the new retirement plan administration software. Ensure all required features work as desired and all third-party integrations are in place.
By following these steps, you can easily and quickly retire your legacy retirement plan administration software and move to a new system that is more efficient and user-friendly.
Benefits of a modern retirement plan administration software
A retirement plan administration software upgrade is a smart investment that will pay off in many ways. Especially amidst the ongoing retirement plan industry chaos of rising fee pressures and evolving compliance guidelines, a cutting-edge system is a must-have. It will streamline your recordkeeping and retirement plan administration processes to ensure efficiency and keep you ahead of the competition.
Here are some key benefits of adopting modern retirement plan administration software:
1. Increased efficiency: A modern system will automate many repetitive yet critical tasks previously done manually, saving you time and money.
2. Improved accuracy: By automating tasks and reducing the potential for human error, you can improve the accuracy of your data and reports.
3. Enhanced security: Modern recordkeeping systems offer increased security features to protect your data from unauthorized access or theft.
4. Greater flexibility: A new system will allow you to customize the features and scale them during seasonal tasks such as 401(k) Compliance Testing and the annual filing of Form 5500.
5. Better customer service: With a more user-friendly interface, your employees can easily find the information they need. AI and ML algorithms will quickly suggest the best approach and give personalized recommendations by analyzing participant data.
6. Regular compliance: An industry-oriented solution will keep track of all fiduciary regulations and stay up-to-date with the latest regulatory requirements. It will automatically ensure compliance and trigger alerts for new guidelines.
How can Congruent Solutions help?
Congruent Solutions offers a wide range of retirement plan administration services that can help you overcome the challenges of the retirement industry. A team of industry-experienced professionals works closely with you to assess your legacy applications and detect areas of improvement.
We take the stress of digital transformation off your shoulders. From recommending processes that can be automated to configuring the retirement plan administration software according to your new business model, we partner with you throughout the process.
Our CORE Platform enables the seamless digital transformation of your legacy systems. It is a cloud-based platform equipped with advanced analytics to meet the critical needs of the retirement plan industry.
We can help you assess your needs and determine if replacing the legacy retirement plan administration software is the best option for your organization. Contact our team of experts today if you are considering retiring your legacy retirement plan administration software.
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congruent-solutions · 1 month
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401(k) plan administrators must ensure their systems are prepared for the updated Form 5500 filing requirements and remain compliant with the Internal Revenue Service (IRS) and Department of Labor’s (DOL) regulations.
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congruent-solutions · 2 months
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Form 5500 Updates
401(k) plan administrators must ensure their systems are prepared for the updated Form 5500 filing requirements and remain compliant with the Internal Revenue Service (IRS) and Department of Labor’s (DOL) regulations.
Inevitably, 2023 brings new challenges with significant updates to how your business manages Form 5500 preparation and filing. These changes include both substantive revisions as well as new reporting requirements.
This article highlights key changes to Form 5500 for 2023 and provides a roadmap for navigating these updates. Updating your systems empowers you to maintain your competitive edge and deliver exceptional client service.
Form 5500 changes you must know
The Department of Labor (DOL) released a few changes and compliance requirements for 2023. Plan administrators must consider adjusting their processes to meet these changes to stay compliant and competitive.
1. A consolidated Form 5500 option for defined contribution plans
The first significant change for 2023 is the introduction of a consolidated Form 5500 option for defined contribution plans. This update aims to simplify the reporting process and reduce the administrative burden for plan administrators managing multiple plans with similar characteristics. As a result, you can use a single form to report information for multiple plans, potentially saving time and resources.
2. Improved reporting for Pooled Employer Plans (PEPs) and Multiple Employer Plans (MEPs)
With the growing popularity of PEPs and MEPs, the 2023 Form 5500 changes include enhancements to reporting requirements for these plan types. The new rules are designed to strengthen oversight and supervision of these plans by providing more detailed information on their structures and operations. Adapting to these changes will help you offer better support and transparency to your clients participating in PEPs and MEPs.
3. Change in methodology for identifying small plans for reporting purposes
In 2023, there was a shift in how small plans were identified for Form 5500 reporting purposes. By adapting to this new methodology, you can ensure your plan remains compliant with the latest requirements and continues to serve the best interests of plan participants.
4. Improvements in reporting by PBGC-covered defined benefit plans on Schedules R and SB
Plan administrators will also need to adapt to improvements in reporting by PBGC-covered defined benefit plans on Schedules R and SB. These enhancements are designed to provide more precise information on the plan’s fund status and risk exposure. By embracing these changes, your business can deliver a more accurate and transparent reporting process, further setting you apart from the competition.
5. Addition of internal revenue code compliance questions to improve tax compliance
The 2023 Form 5500 updates include adding Internal Revenue Code compliance questions to enhance tax compliance. As a plan administrator, you must familiarize yourself with these new questions and update your processes accordingly. It will help you prevent costly errors and penalties and demonstrate your commitment to compliance and best practices.
6. Technical adjustments that address changes made by the SECURE 2.0 Act of 2022
The 2023 Form 5500 changes also include technical adjustments that address changes made by the SECURE 2.0 Act of 2022. As a plan administrator, you must update your systems as it is crucial for remaining compliant and ensuring your services remain competitive.
Adopt the upgrade with Congruent Solutions
Adapting to the 2023 Form 5500 changes is essential for 401(k) plan administrators who want to remain competitive. By understanding and embracing these updates, you are ensuring your business remains compliant and showcasing your commitment to providing the best possible services to your clients.
Take advantage of the experience and expertise of professionals at Congruent Solutions. Our team of specialists is adept at preparing Form 5500. So, outsourcing Form 5500 preparation will help you navigate the 2023 Form 5500 changes and ensure your organization is ready to transition smoothly.
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Reverse Engineering
Open up your systems to additional features and usageDocument or record your Legacy IT systems with the Congruent Reverse Engineering solution to modernize your technology solution and increase its user-friendliness.
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Quantum Computing in Retirement Plan Industry
Introduction
Competition in the 401(k) retirement plan industry is increasing. Administrators and recordkeepers want to stay afloat amidst rising fee pressures, evolving demographics, and changing customer preferences. Leveraging technology is one way to achieve the desired outcomes. Quantum computing is among the advanced technologies that can provide recordkeepers and retirement plan administrators with a competitive edge. Quantum computing can help optimize your retirement plan administration services by assisting your transition from legacy systems. In addition, it can significantly improve recordkeeping speed and accuracy while reducing costs. Let’s break down how quantum computing can help 401(K) plan administrators and recordkeepers advance in the retirement plan industry.
What is quantum computing?
Quantum computing is a form of computing that utilizes subatomic particles to solve problems much faster than traditional computers. It uses qubits (quantum bits) instead of bits of binary code to store and process data. Qubits work differently than bits because they can be in multiple states simultaneously (called superposition). It means that quantum computers can process more information simultaneously, which makes them faster and more powerful than traditional computers. Recordkeepers can utilize these capabilities to speed up complex tasks like analyzing large datasets. Additionally, quantum computers can access complex algorithms designed to solve optimization problems. They can work with data with noise or other errors without sacrificing accuracy or speed.
How does quantum computing help with retirement planning?
Quantum computing offers retirement plan administrators and recordkeepers a massive advantage when monitoring account balances and tracking plan transactions. By utilizing the power of quantum computing, administrators and recordkeepers can create more efficient plans for their clients. For instance, it allows them to quickly identify optimal investment strategies by analyzing massive amounts of data about market trends, participant preferences, and other factors that affect retirement planning decisions. Additionally, it helps them identify opportunities for cost savings by reducing the time spent on manual processes such as fund selection and rebalancing. By leveraging quantum computing technology, retirement plan administrators can reduce operational costs while improving customer service levels at the same time. Finally, it helps them better assess risk using sophisticated algorithms to simulate various scenarios to determine which strategies will yield the best outcomes over time. As a result, they can identify potential fraud or compliance issues quickly and accurately.
The benefits of quantum computing in Retirement planning
Using quantum computing for retirement planning offers numerous advantages compared to traditional systems:
Make better decisions by quickly analyzing vast amounts of data without sacrificing accuracy or precision.
Reduces costs by eliminating manual processes.
Enhances 401(K) compliance and year-end reporting capabilities.
Improves security on a single platform rather than across multiple systems.
Solve complex optimization problems such as portfolio management and asset allocation.
Conclusion
Quantum computing has the potential to revolutionize the 401(k) retirement plan industry by providing administrators and recordkeepers with an unprecedented level of efficiency. Retirement plan service providers must be willing to embrace new technologies to stay ahead of their competition. You can leverage the superior speed and performance capabilities of quantum computing. It offers a versatile approach to solving complex optimization problems while reducing costs associated with manual processes. As the retirement landscape evolves, quantum computing will undoubtedly play an important role in retirement plan administration.
Authors: Congruent Solution
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Keep your business-critical applications reliable and secure on a budget
Ensure the reliability, security, and continuity of your systems with comprehensive testing, skilled resources and automation tools at minimal maintenance using Congruent’s Testing Services.
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Impact of Inflation on the retirement plan industry
Introduction 
The retirement plan industry is heavily impacted by inflation as it affects the purchasing power of participants’ savings and investments. It has a significant effect on people’s 401(k) accounts. As prices in the economy increase, retirement plan administrators must be aware of how inflation will affect their 401(k) portfolio so they can adjust their strategy accordingly. 
Inflation in the U.S. is driven by the Consumer Price Index (CPI), which measures the average prices of food, fuel, and energy. It recently reached 9.1% for the year ending June 2022, the highest 12-month rate since December 2008. As a result, retirement plan administrators must factor in that participant savings may lose some of their purchasing power over time. 
Challenges faced by plan sponsors/employers
Plan sponsors are already facing the challenge of labor shortages caused by The Great Resignation. In addition, inflation adds to their problems as employees expect a competitive 401(k) in terms of matching employer contributions. The critical challenges of plan sponsors are:
Employee retention: Employers struggle to retain quality employees as they seek higher wages, more benefits, and increased retirement contributions. Responses to Betterment’s Survey indicate that employees prioritize jobs offering 401(k) and expect employer-matching contributions.
Hiring the best talent: Attracting the best candidates while controlling recruitment costs has become challenging. Top talent prioritizes financial benefits, and 65% of employees rate a high-quality 401(k) plan as a motivator.
Rising demand for 401(k) matching programs: Employers are pressured to provide a 401(k) matching program to remain competitive. As employees value it, 92% of employers offer a matching contribution for their 401(K) plan.
How can retirement plan providers help clients? 
Retirement plan providers can help clients create a comprehensive retirement plan that addresses their business and participant needs. They help plan sponsors understand the complexities of their retirement plan, such as investment options, employee eligibility, and employer contributions.
 Retirement plan service providers can help plan sponsors through the following:
Offer 401(k) plan options: Retirement plan service providers can provide their clients with various 401(k) plan options, such as traditional, Roth, and other custom plans based on sponsor needs.
Focus on financial wellness: Retirement plan service providers can help Plan sponsors create a comprehensive financial wellness strategy and provide ongoing support to plan participants. It may include educational resources, one-on-one counseling services, webinars, or retirement planning and investing seminars.
Help plan participants save more: From adopting automatic enrollment to discussing the SECURE Act with clients, plan administrators can help improve the plan’s performance. It is important to be aware of recent changes in 401(k) rules and regulations, such as the elimination of Required Minimum Distributions (RMDs)
Provide plan benchmarking analysis: Retirement plan service providers should work with plan sponsors to analyze their current plans and help them compare their performance against other plans in similar industries.
Use technology to save costs: Transitioning to a digital platform can significantly reduce the costs of maintaining and administering a retirement plan. In addition, utilizing technology for plan communications, participant enrollment, and fund selection can help streamline the process and increase efficiency.
Stay relevant and reasonable using technology
Retirement plan service providers such as recordkeepers and 401(k) plan administrators can combat inflation using technology. Automated plan tools help keep costs low, allowing plan administration service providers to remain competitive in the marketplace and provide a reasonable retirement plan for employees. Congruent Solutions offers comprehensive retirement plan administration software and service, which can help to reduce the administrative burden and costs associated with managing a retirement plan. Our automated platform uses AI and Cloud computing to ensure compliance and security of participant data. Ride the inflation wave by keeping plan administration and recordkeeping fees constant and delivering better value to clients.
Author: Congruent Solution 
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How can 5G Transform the US Retirement Plan Industry?
The retirement plan industry in the United States is changing rapidly. The laws, regulations, and policies regarding retirement plans are constantly being revised and updated. These changes are driven by the current economic turbulence and the changing needs of modern retirees. As more Americans opt for 401(k) plans, the amount of participant data to be managed by recordkeepers is growing. Retirement plan administrators strive to cater to the changing needs of the new 401(k) plan participants. Advanced technology and high-speed connectivity are becoming crucial for retirement plan service providers. 5G has become a key component of modernizing the US retirement plan industry. With faster speeds, higher bandwidths, and secure wireless connections, 5G technology will create a more efficient environment. This article will examine how 401(k) administrators and recordkeepers leverage 5G to transform the US retirement plan industry.
Benefits of 5G Adoption for Recordkeepers and Retirement Plan Service Providers
5G can provide several benefits to 401(k) retirement plan administrators and service providers. Some of them are:
● Enhanced data transfer speeds
5G networks offer much faster speeds than 4G networks, allowing recordkeepers and third-party administrators (TPAs) to quickly transfer large amounts of data between various databases and systems securely and efficiently. This increased speed enables retirement plan administrators to process transactions faster and more accurately. Real-time data can lead to improved customer service.
● Increased security
The security of sensitive participant data is paramount in the retirement plan industry. With 5G networks, retirement plan administrators can secure all data transmissions. It uses advanced encryption technologies such as Secure Socket Layer (SSL) or Transport Layer Security (TLS). It ensures that customer information remains safe from hackers or malicious actors looking to access confidential data. Additionally, using cloud-based solutions for storing and managing participant information makes it even more difficult for unauthorized individuals to gain access to sensitive records.
● Improved productivity
With faster speeds comes improved productivity. By utilizing 5G technology within their operations, retirement plan administrators can quickly pull up participant data and process transactions while maintaining high accuracy and security levels. As a result, they can provide more timely services while reducing operational costs due to fewer errors with each transaction processed. Additionally, by utilizing remote working capabilities enabled by 5G networks, many TPAs can now provide services without needing costly onsite resources or infrastructure setup costs associated with traditional offices or physical locations.
Takeaways
5G technology is set to impact the US retirement plan industry enormously. It enables financial institutions to process transactions quicker and with greater accuracy and improves overall security by encrypting all communications between different databases or systems. Furthermore, its remote working capabilities allow TPAs and other service providers in the sector to reduce overhead expenses associated with traditional offices or physical locations while providing exceptional customer service experiences for their clients. All these advances enabled by 5G will make it easier for 401(K) retirement plan administrators to provide reliable services at a low cost. Additionally, it has allowed them to create an enhanced user experience that leads to increased participant engagement over time. 5G will play an integral role in transforming the retirement plan industry in the future.
Author: Congruent Solution
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Understanding whether or not participants are eligible to enroll in your plan is complex and requires analysis of data across types, kinds and locations. That’s where the CORE Eligibility & Enrollment Solution comes in.
With over a decade of experience in the US retirement planning industry, Congruent Solutions is well placed to deliver great and targeted solutions that work.
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Top 10 common errors in Form 5500 preparation & Congruent’s Outsourcing Services
It is February already and in less than six months, the deadline for Form 5500 filing will come up. An annual report filed with the U.S. Department of Labor (DOL), the Form provides the Internal Revenue Service and the DOL information about an employer’s 401(k) plan operation and compliance with government regulations. It details the financial conditions, investments, and operations of the plan. It is one of the fiduciary responsibilities of the plan sponsor.
It needs to be filed electronically before July 31 every year, or two-and-a-half months later provided a request for extension is filed for in a timely and complete manner. The plan administrator should also keep a copy of the Form 5500, along with schedules and attachments and the authorized signatures.
Delays, incomplete returns or rejection due to insufficient information attract penalties, with the maximum penalty increasing from $2,140 to $2,194 per day. Willful violations and misrepresentations will lead to additional penalties.
Since it is a once in a year activity, many plan administrators find themselves overwhelmed by the process. Finding resources for just this one event is also difficult. Overworked administrators are also likely to make mistakes that could prove costly.
Some of the common errors include:
Providing incorrect information
Leaving a field blank
Noting “zero” plan participants, without realizing that all employees and employees with balances in the plan are eligible for Form 5500 filing
Excess deferral
Not documenting plan termination
Reporting fraud
Non-active plans
Incorrect entry of the EIN and plan number when filing
Excessive, and unnecessary, information, such as returns dated over 12 months
Not using the prescribed vendors such as EFAST for filing the form
To make sure your form is filled correctly, you have to re-read it after filling up to avoid making common errors. Recheck the codes and write the form afresh instead of copying text from previous years.
If you feel overwhelmed, reach out to us for form 5500 preparation services. Congruent is a specialist retirement plan administration services provider. We work with small, medium and Fortune 500 companies, solving their retirement plan administration challenges in more ways than one. Our team has the experience and the expertise needed to help you with this seasonal but essential activity.
Author: Congruent solutions
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Opportunities retirement plan service providers can look forward to in 2023
Introduction
Retirement plan administration is expected to be a growth area for retirement plan service providers in 2023. Several trends will drive this growth, including an increased number of Americans over 65 and a rising inclination towards defined contribution plans. The demographic shift means more people will need assistance with their retirement planning. As more employers move away from traditional pensions, financial planners specializing in retirement plan servicing will be in high demand.
What to expect?
The market for defined contribution (DC) retirement plans has become increasingly competitive in recent years. However, your retirement firm can take advantage of this growth opportunity with the right approach.
1. Better opportunities: DC plans can represent an excellent opportunity for retirement plan service providers in the coming year. According to the WTW report 2022: The Next Evolution of DC Plans Survey, 38% of employers offer their employees an innovative contribution strategy. Under this, employees can direct their contributions towards student loan debt or other savings accounts. Another 23% allow them to contribute to their 401(k) plans from sources other than their salary. Altogether, this offers a plentiful market opportunity for plan administrators and recordkeepers.
2. Uninterrupted contributions: 401(k) contributions are not impacted by fluctuations in the financial markets. The contribution occurs automatically with every pay cycle, regardless of market volatility. As the number of participants is growing, so will the regular contributions. Therefore the demand for recordkeeping and plan administration services will increase in 2023.
3. Increased use of technology: The proportion of millennials joining the workforce is increasing steadily. The US Bureau of Labor Statistics predicts 75% of the workforce to comprise hyper-connected and tech-savvy individuals by 2030. It will open up greater opportunities for plan administrators and recordkeepers to serve clients better while managing costs. Automation of routine processes will ensure better plan outcomes. Self-service solutions and Robo-advisors are already widely adopted to meet evolving participant needs.
4. Improving employer preferences: According to survey findings of J.P. Morgan Asset Management, small business owners have started feeling more responsible for their employees since the breakout of the COVID-19 pandemic. Out of the total number of businesses surveyed, one-third plan to offer a 401(k) plan, while others feel it helps with employee retention. Similarly, a report from Pew Research indicates auto-enrollment is helping ensure more plan participants can benefit from 401(k) plans offered by their employers.
Way forward
Pressing fees and increasing competition has kept recordkeepers and plan administrators under pressure. However, the chances for growth in 2023 are high as businesses have started to feel the need to offer retirement plans. The pandemic amplified these trends, which is good news for 401(k) plan administration providers.
As the retirement landscape continues to evolve, service providers that can offer innovative solutions will be well-positioned for success in 2023 and beyond. Plan sponsors are increasingly looking for ways to reduce fees and expenses, so service providers offering cost-effective solutions will be in high demand. Furthermore, participants are becoming savvier about their retirement options and demanding more investment choices, so providers offering a wide range of investment options will also be in high demand.
There is a lot of potential for growth in the coming years, so if you are a provider of 401(k) plans, now is the time to start positioning yourself for success. Keep an eye on these trends and offer your clients cost-effective solutions and a wide range of investment options.
Author: Congruent solutions
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The Congruent Retirement Outsourcing solution allows you to easily and efficiently outsource and manage every part of administration of your retirement plans.
You can manage all your paperwork-heavy daily processing needs using the Congruent Retirement Outsourcing solution, including payroll management, distributions processing, loans management, employee account transfers and much more.
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A simple roadmap to outsource retirement plan administration
Introduction
Retirement plan administration and recordkeeping are not easy to manage. These essential processes are time-consuming and require a great deal of coordination between different parties. From meeting the high level of compliance required to keeping up with changing regulations, there is much to handle. Considering these challenges, outsourcing retirement plan administration is the most efficient way to manage retirement plans.
The idea of outsourcing retirement plan administration may seem daunting, but it is not as complex as it seems. With some planning and research, you can find a specialist administration services partner to help you manage your 401(k) plan so you can focus on more important things.
Benefits of outsourcing retirement plan administration
There are many benefits of outsourcing retirement plan administration, including:
·   Freeing up time for you and your employees to focus on your customers – plan sponsor and participants
·   Enhancing data accuracy and improving recordkeeping efficiency
·   Ensuring compliance with IRS and ERISA guidelines
·   Eliminate seasonal workloads of 401 (k) Compliance Testing and Form 5500 filing
·   Reduce recordkeeping and plan administration costs 
Roadmap to outsourcing retirement plan administration
Keep worries out of the retirement plan administration outsourcing process by partnering with a specialist plan administration services provider. Ensure the team has enough industry experience and expertise to assess your needs. Although they would customize their services to meet your requirements, here is a simple strategy to streamline retirement plan administration outsourcing for your organization.
1. Share the data and documents: The first step in administering a new retirement plan is to gather all the necessary documentation. From plan documents to amendments, summary plan descriptions, valuation files, and sample calculations must be shared. You must also determine which data sources you will need to provide for historical and ongoing data needs. It would help if you also facilitated interactions with other service providers, such as a payroll vendor, actuary, or check writer. This process may seem time-consuming, but it will help ensure that your retirement plan is administered correctly.
2. Discuss your pain points: There must be a few key areas that make your current retirement plan administration process challenging. Identify the manual processes that you think can be automated. From data entry to ensuring employee eligibility, you must discuss all your pain points with the retirement plan administration service provider. Communication is vital to properly deploying retirement plan administration software and conducting the required training. You can help the new administrator determine the best solutions by outlining your challenges clearly.
3. Be open to suggestions: You must have picked the most suitable and knowledgeable outsourcing partner for your recordkeeping and plan administration needs. Trust them when they suggest process changes. They may share industry updates and best practices after thoroughly reviewing current processes. Based on their analysis, they may provide recommendations to remodel your 401(k) plan. It will make plan administration easier while increasing efficiency and managing costs.
4. Maintain transparency: One of the most important things you can do during the outsourcing transition phase is to keep communication lines open. It will ensure a successful transition, as you will be aware of the changes and decisions. Clear communication and transparent data sharing will help the outsourcing partner address concerns and make adjustments as and when needed.
By following these simple steps, you can confidently outsource your retirement plan administration. You can focus on more important things with the right retirement plan administration solution provider.
Congruent has been working as a retirement plan outsourcing partner for leading recordkeeping, plan providers, and TPAs in the US. We offer the technology and expertise to manage your retirement plan administration in the easiest way possible. You can contact our team to discuss your needs.
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Tech trends retirement plan administrators need to know
Introduction
The 401(k) industry has been a laggard in adopting contemporary technology, but trends suggest that ongoing developments are quickly transforming the retirement space. Legacy recordkeeping systems and outdated technology in the retirement plan industry have led to high costs, data inaccuracy, administrative difficulties, and rigid plan designs. It also has created barriers to entry for businesses that do not have the financial or administrative resources to support a quality 401(k) plan.
Digital recordkeeping platforms and 401k plan administration software are using technologies like AI and ML. It will help change the landscape by providing an easy-to-use, cost-effective solution for organizations of all sizes. Technology is making it possible for more businesses to offer 401(k) plans to their employees, ultimately helping more Americans save for retirement.
As plan administrators and record keepers, you must know the latest technology trends to make informed decisions. You can sustain against lowering fees and rising competition to serve clients better by staying up-to-date on the latest developments.
Here are some tech trends you need to be aware of:
1. Using data analytics to improve plan management: Data analytics can help you identify issues with a retirement plan, such as high levels of leakage or low participation rates. Using an AI and ML-driven retirement plan administration platform for data analytics, you can ensure end-to-end plan monitoring and data accuracy at all times. Based on the insights, you can suggest changes to the plan to improve plan outcomes for participants.
2. Offering digital tools: Robo-advisors, mobile apps, and other self-service tools offer a convenient way for participants to access their retirement accounts. Besides providing automated investment advice, these tools simplify client servicing. You can assist plan sponsors in resolving participant queries and concerns quickly and efficiently.
3. Generating more leads: Plan providers can use digital tools to attract more leads. Social media, websites, and online events are becoming an efficient way to establish relationships in a remote-first environment. Digital tools are allowing retirement plan administrators to connect with plan sponsors. You can actively find new clients and generate more business through social media.
4. Personalizing plan administration services: Plan administrators now offer personalized services to their clients to gain a competitive advantage. Including customized advice and guidance on managing your client’s retirement plans and participant accounts is a key differentiator. Automating routine processes is allowing plan administrators to spend more time understanding their client requirements and delivering better plan outcomes. You can assist them in matching student loan repayments, managing ESG funds, and handling cryptocurrency transactions for a hyper-personalized experience.
5. Offering additional services: Plan administrators can also use technology to offer additional services to help plan sponsors manage their 401(k) plans better. From financial planning, investment advice, and tax preparation for participants to DOl and ERISA compliance for sponsors, technology can assist plan service providers to offer more to their clients. By offering these services, administrators can stay ahead of the competition by proactively managing the seasonal workload.
Way forward
With so many changes in the world of retirement planning, retirement plan administrators and record keepers must stay up-to-date on the latest trends. Adopting these trends can streamline your processes, save time, and offer more value to clients. Your goal should be to use technology to improve the overall experience for the plan sponsor and the participant.
Retirement plan administration software providers like Congruent Solutions can help you offer a better user experience and new services. You can opt for our CORE platform for end-to-end plan administration services that can improve the overall efficiency of your operations.
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