#the two today were yankee-splaining me. city-splaining maybe.

[ereborne]

Song of the Day: March 15

“Over Yet" by Hayley Williams

#song of the day #very exciting to have one of my brothers tell me entirely unprompted that he's enjoying the current playlist #a very big win #I spent most of my work day today doing what I've been thinking of as 'evil rubber-ducking' #where the IT guys throw me the especially Difficult faculty members--the ones who can't be helped because they won't listen-- #and I trick them into actually talking me through what they're doing so we can find the problem and fix it #(eternally amazed by people who request help and then refuse it. you called me bud. you submitted a service request ticket on purpose. #oh you can't do your job without connecting to the vpn? that's great we can't fix it until you tell us what's fucking stopping you) #mostly this 'tricking' takes the form of me being a sweet young butter-wouldn't-melt Southern girl in over my head with mean IT guys #bless them (derogatory) these folks who won't let IT even attempt to start working through the 'have you tried' scripts #because they know they're getting something wrong but are too angry-embarrassed to admit they don't know what #are still delighted to mansplain the idea of a remote connection to me #--that's not fair. I shouldn't mischaracterize them it's mostly not mansplaining. #the two today were yankee-splaining me. city-splaining maybe. #what would a hick like me (y'all is one person. all y'all or some'a y'all for multiple people) possibly know about enterprise networks-- #anyway they were using the wrong login credentials and were so sure of themselves they'd never even tried the other set just to see #bless. their. hearts. #(IT owes me so many little favors like this now. the latest database tweak I asked for got done live while I described it to them) #anyway anyway! love the chorus on this song #'to get out of your head yes break a sweat / baby tell yourself it ain't over yet' #makes me move my head every time