#teqfocus

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Home Healthcare Services | Teqfocus

Explore our Salesforce-Enhanced Home Health Solutions transforming patient care with personalized experiences, optimized operations & Telehealth. Contact us!

#Home Healthcare Services #Home Healthcare Solutions

[primeinsights]

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Teqfocus | Business Meets Automation

#salesforce partner #aws partner #microsoft partner #google cloud partner #adobe partner #teqfocus

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Health Care and Life Sciences Solutions | Teqfocus

Discover innovative healthcare & life sciences solutions at Teqfocus. Leverage Gen AI for a leap forward. With industry expertise & tech solutions, we tailor success. Explore now!

#HomeHealthCareServices

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Digital Transformation Consulting Services | Teqfocus

Explore premier digital transformation services and solutions at Teqfocus. Partner with us for expert consulting to drive your business forward. Call now!

Digital Transformation

Digital Transformation Services

#digital transformation #digital transformation solutions #digital transformation consulting partner #digital transformation experts

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Snowflake Consulting Partner | Snowflake Consulting Services | Teqfocus

Teqfocus, a Premier Snowflake Service Partner, empowers data-driven growth. Get expert guidance on Snowflake implementation, migration, and architecture. Partner with us today!

Snowflake Consulting Partner

#snowflake consulting partner

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AWS Consulting Partner | AWS Premier Partner | Teqfocus

Boost your AWS Cloud with Teqfocus, your AWS Consulting Partner. Enhance scalability, security, and efficiency from implementation to optimization. Contact us!

AWS Premier Partner

#aws consulting partner #aws premier partner

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Salesforce Consulting Partner | Teqfocus

As a leading Salesforce consulting partner, Teqfocus offers tailored solutions to elevate your business. Maximize efficiency and ensure seamless integration. Talk to our Experts Now!

Salesforce Consulting Services

#salesforce consulting partner #salesforce consulting services

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Best Cloud Consultant in N. America & Canada | Teqfocus

Teqfocus, a leading Salesforce, AWS partner in N. America & Canada, pioneers digital transformation. We provide cloud tech solutions, managed IT services, consulting, and business automation for seamless business innovation.

#it services #consulting partner

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Salesforce Data Cloud Consulting Services in N. America & Canada | Teqfocus

Elevate your business with expert Salesforce Data Cloud consulting in North America & Canada. Leverage data insights for personalized marketing and enhanced customer experiences.

https://www.teqfocus.com/salesforce-data-cloud-consulting-and-implementation-services/

#salesforce data cloud consulting service #Salesforce Data Cloud Consulting Services in North America #Salesforce Data Cloud Consulting Services in Canada

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Successfully rolling out Salesforce Lightning

With launch of Lightning Experience in 2015, Salesforce came up with the assurance of improved workflow, better productivity, and reduced pipeline management time. Eventually, it turned out to be a game-changer for the entire industry. Adoption of Lightning revolutionized the businesses with its incomparable user experience and development capabilities. That’s why the migration towards Lightning has kept on increasing exponentially over the past some time. To enable complete transformation; Salesforce is targeting to give a full stop to Classic at the earliest possible.

While a lot of the companies have already migrated or are in the process of migration towards Lightning, a few are still struggling to initiate and carry this move in their organization. The main reasons for this are adoption strategy, system compatibility, and comfort of the new users. We can address these issues with a fitting plan and implementation strategy as below:

1. Prepare Lightning Experience Readiness Report: This gives a Bird’s eye view of where the company stands in terms of Lightning Experience and thus helps to plan the transition smoothly. It also includes instruction on which users are most prepared to test the new interface and which features are ready for rundown in Lightning experience as is.

2. Create a pilot group of users: As per requirement businesses can decide on whether they want to move users in batches or all at once. Accordingly, they can choose a pilot user group for each profile to test the interface and get feedback on which functionalities need to be modified at what stage.

3. Train the pilot users: As they get started, guide them through their queries and help them resolve their issues quickly.

4. Note down feedback from pilot users: Record their feedback on what issues they faced and what needs attention.

5. Prioritize the issues: Focus maximum efforts on resolving the issues pointed out by pilot users and readiness report.

6. Roll-out Lightning across all users: Once all the issues have been resolved for that particular profile, everyone else in that profile can be granted access to Salesforce Lightning.

7. Repeat for other profiles: Follow the same for all the profiles working up towards the most complex level.

8. Keep monitoring: Even after going live it is required to keep a watch on any potential issues and prepare the contingency plans.

9. Communicate: From the planning stage itself the employees should be made aware of the benefits of Lightning over Classic through internal marketing like- sharing training manuals, conducting webinars, facilitating certifications, etc. This will also encourage quick adoption of Lightning in the organization.

Learn more about us - https://teqfocus.com

Going to Dreamforce’19?

Meet us there - https://teqfocus.com/dreamforce/

#Salesforce #salesforce lightning design system #salesforce new update #Digital transformation #classic #lightning #dreamforce19 #dreamforce #teqfocus

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Latest Salesforce Release – Top 5 features of the Winter ’20 Bundle

The latest Salesforce release is here and it’s about to blow your mind! With the Winter ’20 release, available worldwide October 14 onwards, you can expect innovative solutions across mobile with AI-power, so that you can connect to your customers more intelligently and deliver more experiences that matter.

Lightning Experience for all Users

One key highlight would be the enhancement and improvement of the Lightning Experience. The Lightning Experience allows you to create a user experience that improves workflow and productivity, and in turn, makes processes more intuitive and transforms your business. With the Lightning Experience made available to everyone, it’s no surprise that the Winter ‘20 release will provide a host of new features that are designed to accelerate easy adoption of this feature.

The Winter ‘20 bundle includes new tools that make the transition to Lightning even easier while enhancing several features we are already familiar with.

Here are the Top five features available with the Winter ’20 release:

Lightning Access to Recycle Bin

For users who were waiting to get this much-needed update, your prayers have been answered. If you’ve been apprehensive about switching to the Lightning Experience because you had to switch back to Classic to access the Recycle Bin your life just got easier. With this latest release users don’t need to switch back to classic just to undelete a record.

New Mobile App

Now get your mobile users working with Salesforce. The new mobile app not only reduces training time but also presents the familiar Desktop Lighting Experience on mobiles. The Salesforce Mobile App QuickStart gives you a glimpse of the new features available, lets you access the tools needed to optimize your Lightning pages and also provides your users access to the software.

Printable Views for Lists

Now, you won’t need to print your entire screen just to have a hard copy of your lists. The Printable Views feature will allow you to keep your hard copies simple by getting a list of and storing only the information you require. Click on the Printable View button and generate a condensed view of your lists and other related lists.

Count Unique Values in Report

Another new feature adding to enhanced function ability in reporting is counting unique values within your reports. This age-old Salesforce problem, that limited you while counting the number of accounts with multiple opportunities, finally has a solution. Just select “Show Unique Count” to count the number of different values within any particular column.

Start a Flow on Schedule

Flow is getting more and more powerful with every release. This amazing tool has the ability to solve complex business issues. Now you can schedule an auto-launched flow, and not just run it from record interactions, to start on a set date, time and frequency. Run Flows on a Schedule and monitors them easily with the latest release.

So we are all excited about the Winter ’20 release! With amazing features like the ones mentioned above, we can’t wait to try out all the exceptional goodies that the new bundle has in store for us. Have you tried the latest release yet? If you haven’t tried it out today and let us know what new features you are excited to have in your Salesforce arsenal. For more blogs on Salesforce updates, read on https://teqfocus.com/blog/

References: 1. https://www.salesforce.com/blog/2019/10/winter-20-new-features.html 2. https://jennamolby.com/9-noteworthy-features-in-the-salesforce-winter-20-release/

Going to Dreamforce’19?

Meet us there - https://teqfocus.com/dreamforce/

#teqfocus #salesforce #dreamforce19 #latest stories #updates #salesforceupdates #digitale transformation #digital workforce #lightning #digital transformation

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Did you know that with RPA, your company can deploy virtual workers imitating human workers with only a few changes to the software code lines? This solution is cheaper and faster than hiring staff.

Write to us at [email protected] to learn how RPA maps the digital workforce with PROCESS and TECHNOLOGY in a business enterprise.

Write to us to know how we can help you with your Product needs:- [email protected]

Going to Dreamforce’19?

Meet us there - https://teqfocus.com/dreamforce/

#UiPath #Teqfocus #digital transformation #ai #artificial intelligence #Dreamforce #Salesforce #Saas #digital workforce #products #customers #sales #marketing #technology

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Enabling Digital Transformation In Telecom Industry

OVERVIEW

Our client is a leading provider of broadband services in Europe and serves more than one-third of households in its territory. They focus on delivering scalable, products and solutions to a customer base that is at the center of technology transformation. Their customers require inter-city as well as intra-city data center to data center connectivity at a very high speed scaling up to 1000mbps. So they need to strategize their processes in such a way that their operations become highly responsive. At the same time due to the fiercely competitive market, they need to keep their operating costs low.

CHALLENGE

Having realized the changing industry scenario they understood that digital transformation was inevitable for healthy survival. However, there were a few challenges that needed to be overcome to achieve their goal of digitization.

Engineering: The processes were not well established and had multiple loopholes. There was no visibility at multiple nodes in the process chain and thus they were unable to provide a good customer service.

Organizational Change: Digital transformation meant change in technology and processes across the organization, and there is always a resistance to change as the employees face difficulty to adapt to the new technological landscape initially.

Inefficient resource utilization: A huge portion of employees’ time was being spent on admin, paperwork, handling separate tools and hence the time spent on doing actual sales or innovative work was less.

Long pipelines: Due to lack of visibility across the chain and engagement of most of the resources in unproductive tasks their operations had reduced efficiency and responsiveness to customer demands and complaints, resulting in long pipelines of customer requests and complaints to be addressed.

Customer retention: As the customers were not receiving perceived value for money, they started switching towards competitors in their quest to find a better service provider. Therefore it was becoming difficult to retain customer base and market share.

SOLUTION

We committed a strong team to the project right from the go. After a rigorous envisioning and discovery phase, Teqfocus technical architect team enabled all parties to visualize the full end-to-end solution and we put a project plan together that delivered impactful KPI’s on a progressive basis.

The solution was crafted to support their Sales, Service Cloud and Pardot, providing consultation, multi-cloud solution development, and seamless support.

Our tech-architects collaborated with the business to ensure that the solution removed key pain points for the organization and took advantage of the capabilities included with Salesforce Sales and Service Cloud licenses.

We designed a unique dashboard in their sales cloud, containing information entered at every stage which would be visible and accessible to multiple users as per their requirements.

We determined the Integration and security approach for the existing marketing automation and data warehouse solutions.

We designed tools to look after the enhanced Sales Pipeline and Opportunity management process, including contract management.

We fabricated a complaints and compensation management solution utilizing Service Cloud Email to Case and SLA management functionality.

We jointly worked with the client’s architecture council, security and privacy teams to ensure compliance of our tailor-made solution to their organizational policies and guidelines.

RESULT

360-Degree View & Enhanced Processes: Their team around the globe is seamlessly utilizing the multi-cloud solution which increased their productivity.

Enhanced Adaptation to new technology: Over 200 front-line employees are using Salesforce to support and sell to customers.

Improved Communication: Better sales information entry improved communication across the teams and hence the visibility across the process. This immediately brought the spotlight on any loopholes or issues being faced at any stage.

Better customer service: The complexity of customer complaint and request management system reduced, which enabled them to concentrate better on resolving customer requests and grievances and clear the pipelines through improved automation.

Continuously Expanding Accounts: Their Sales has gone high and they have been able to connect more than 1200 building on their network.

#digitale transformation #salesforce #it services #telecom #360-degree

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Amalgamation of DevOps and Cloud is efficient and cost-effective as it enables problem solvers to find issues and lean towards better application performance, quicker deliveries.

#Cloud #DevOps #CloudDevops #CloudDevopsServices #CloudComputing #CloudServices #AWSServices #DevSecOps

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AWS's Cost Optimization techniques work on the idea of running systems in an efficient manner such that proper business value is delivered at the lowest possible price point.

#aws #awscloud #awscostoptimization #cloud services #cloudmigration