#ridesharingapp

[agentjayrock]

Uber? Lyft? What the hell is going on?

Ever had to contact customer support and heard over an automated voice instead of a human? How about contacting them and once you explain to them your issues only for them to give you ready-made responses as they haven't clue of what you're talking about? Well, that's been my excrcuiating experience as a driver for both companies at the same time. So, let's dive into how ludicrous it's been.

Let's start with Uber since it's rich with crazy stories. Uber has kind of a fair hourly wage going $25-30. You can receive payments on weekly basis like most jobs and contracts. Or you can have instant access to your money and even cash out once you've finished your shift with the Pro Card. Of course, I would choose the latter because why not? Normally I cash out directly to my debit card and needed I new one some time ago. I went in to change the details for the new card and had to undergo a security code verification via text message. I never received it so I had to contact support. I explained the issue I had and was told to whilelist my phone number from a text message. That's strange. How come I can receive text messages from Pro Card just fine when logging in, but not for this? Because this didn't work. I thought that this had to be a problem in their end. Now, a good tech support agent would troubleshoot such an issue should a solution like that not work. Not here; they "took it to further support" (Bear with here. I couldn't remember exactly what they said.) in order to resolve my issue. Their response: logout and in, reinstall the app and restart my phone. None of that worked because it's the most half-assed set of solutions of all time. Imagine if EA told you do that with their games you try to boot up. It'll just add the notoriety they're known for having.

It didn't feel like I was chatting with a human, so I decided to call support for a better chance. I had to wait (Get ready for this) ONE MOTHERFUCKING HOUR just to talk with someone. I can't believe I had the patience for that. I finally get to talk with an agent, only for them to tell me the same. Damn. Thing. Dude, what the fuck? Is Uber run by Skynet or something?! I kept contacting until I remembered why I had to whitelist the phone number I've been using with my account: it's because it's believed that it was being blocked by the provider. The number here is one I had setup for business reasons via TextFree, so I contacted them about it and they told me there was no issue on their end. Is Uber screwing with at this point? But, I went and switched the number on my account to my personal one, thinking that the business number is being assumed to be a VoIP, which is not allowed with some services. I finally get the code needed to finalize debit card changes to my Pro Card account.

Now this next story really interfered with my job significantly. I've been doing rideshare look normal, steady with a consistent schedule I setup for myself. The one thing that annoys me is that I have to verify my facial identity every once in a while. I mean, you know what I look like. Nothing too drastic has changed about me. So, why do I gotta go through this as I begin the job at a desired time? One day, I randomly go into the trip preferences menu to see it go from this:

To this:

Note: the Uber Eats food delivery preference is suppose to be there, but I didn't take a screenshot before it disappeared.

Of course, I had to talk to an agent. But this was more aggravating. I tried my damnedest to explain this issue. The agent, however, couldn't seem to figure out what I mean. Did they not have any job training? Once that was sorted, the agent said things like "This should be the type of experience for you to have" or "We understand your concern". Do ya, really? Because you should've went deeper into it by now. Continuing with this chat, guess what they told me then: the same solution from the Pro Card "troubleshoot", but that didn't work because THE APP IS NOT THE FUCKING PROBLEM! I disconnected and got in contact with a different agent. This bullshit repeated, but I got a whole new response. I got confirmation of my eligibility to have these preferences, including UberXL, and it was still approved. They also actually spent the time to look into it for a few minutes, although it was longer than. The problem involved the inspection of the vehicle I have registered. They wanted me to show an image of a newly documented inspection, but I don't have to worry about it for another 6 months. In my state at least, (I'm from the USA) I have to perform an annual inspection for legal validity of driving the vehicle, and it's $100. Doing this every 6 months makes no sense and it feels like it'll lead to an endless money pit, as a certain mechanic would say.

After that was sorted, I went back to doing the job like normal, only for it to happen again the next week. Starting to feel like Uber has a grudge against me. I go back to dealing with the same ol' crap more frustrated than ever, even angry, and get an unexpected response: I'm not eligible to perform UberXL rides. Well, isn't this the most inept thing to happen here? I drive a minivan, goddammit. What do you mean I'm not eligible? I just disconnected and almost didn't bother to reach another agent. But, I'm managed to collect myself and get it sorted out like last time. I'm certain this will happen again however.

On the Lyft side of things, the same issue with support, except this is about emblems. Speaking of those emblems, the adhesive is weak sauce. So, I needed new ones. You can order new ones from the site or app with the push of a button. It's suppose to arrive within week, but didn't as that time range passed. I had to contact an agent, but it was hard to do it on the app because for some reason, they have too high of expectations that problems are solved with FAQs. But this is a troubleshooting issue; there's no way they can believe things can work fine that easily all the time. I had to go to the site to get help, and they responded by arranging a new order, which did arrive. Thing is, I've had this problem since I first signed up. I didn't even get my training kit with the cool pink mustache. After those emblems wear out too soon, I had to order another pair. Here's me thinking "Maybe they sorted out that issue with the delivery". But something even worse happened:

And as of the date of this blog post, it's still like this. Why? I even contacted them with this screenshot and they just gave me an automated message saying they'll just reship the emblems. This shouldn't have to be the only way to obtain new emblems beside the Express Hubs, which is too far from where I live. And they didn't arrive this time. If I contact them about any other problem, it'll just be the same type of response instead of troubleshooting.

Now, I don't know too much about the experience with support for riders since I've not used rideshare often. But I'm sure there's similar issues. The fact that this is the type of support we receive is unacceptable. It's as if they only measure their success financially based on the quantity of users. With the money they make, you'd think they could hire more competent employees for tech support, but they just found some random people with barely any tech skills to speak of and brought them in. There's got to be some kind of union strike or something because we can't keep letting them get away with this.

#uber #uber technologies inc #lyft #lyftblr #lyft inc #ride share #ridesharingapp #customer service #tech support #job #independent contractor #driver #driving #car #minivan #rider #passenger

[the-one-true-nobody]

Hm. Just got a warning from Lyft about saying discriminatory/degrading things to a customer. I'm at a loss to think when that could have happened, since I hardly talk unless the customers themselves strike up conversation.

They also said to send anything along that might clarify what happened, but without knowing on what day it was or what rider sent the feedback, it's kind of impossible to do that. Guess I'm gonna have to invest in a dashcam sooner rather than later...

#lyft #uber #ride share #ridesharingapp

[technologynext]

Ride Sharing App Development Services

There's no denying that ride-sharing apps are incredibly popular, but developing one can be a daunting task. It's not just the coding and design that need to be perfect, but the marketing and user experience as well.

That's where our team of experts comes in. We can take care of every step of the process, from designing the app to marketing it to users.

We have years of experience in developing ride-sharing apps and know what it takes to make them successful.

#nextbigtechnoloy #ridesharing #ridesharingapp #sharerideapp #ridesharingclone #ridesharingscript #ridesharingappfeatures #webdevelopment #mobileappdevelopment #appdevelopment #ridesharingplatform #ridesharingcompany #ridesharingindustry

[migrateshop21]

#uberclone #migrateshop #ondemand #taxibooking #ridesharingapp #business #uberclonescript #uberclonesolutions #startups

[onlineappreviews]

The Blablacar Clone app uses GPS to match drivers with empty seats with passengers heading the same way. In this blog

#blablacarcloneapp #blablacarcloneappdevelopment #ridesharingapp #ridesharingappdevelopment #ride-hailingapp

[globalblogzone]

With our in-depth article you can learn the complete step-by-step process for starting your own profitable ride-sharing company.

#blablacarclone #blablacarcloneapp #ondеmandcarpoolapp #ridesharingapp

[smithjoe]

InDriver Clone App - Taxi Bidding App

White Label Fox Will Launch New Taxi Bidding App Coming Soon This July

Visit our website for more information: https://whitelabelfox.com/indriver-clone-app/

#indriverapp #ridesharingapp #indrivercloneapp #appdevelopment #development #mobileappdevelopment #taxiappdevelopment #taxiservice #cloneapp #ios #taxiapp #androidappdevelopment #indriverlikeapp #indriver #clone #taxi #app #olaclone #taxicloneapp #taxibiddingapp #readymadeindriverlikeapp #indriverclonescript #whitelabelfox

[henceforthsolutions]

🚀 Discover the Future of Taxi App Development with Our Uber Clone Solution! 🚀 Looking for a top-notch taxi app development service? Look no further! Check out our latest YouTube video: https://youtu.be/SfmuVKQE920 to learn how we can help you revolutionize your taxi business with our Uber clone app development services.💡

🌟 In the video, we showcase our expertise in creating feature-rich and user-friendly taxi booking apps that cater to both drivers and passengers. Our Uber clone solution is highly customizable and can be tailored to meet the unique needs of your business.🌟

🔥 Key Features of Our Uber Clone App: 🔥

Intuitive user interface for seamless navigation

Secure payment gateways for hassle-free transactions

Real-time GPS tracking for enhanced safety

In-app chat and call support for smooth communication

Ratings and reviews to maintain service quality

Analytics and reporting for data-driven decision making

💼 Why Choose Us for Taxi App Development? 💼

Experienced team of developers with deep domain knowledge

Timely delivery and affordable pricing

24/7 technical support and maintenance

Client-centric approach with a focus on quality

📢 Don't miss out on this fantastic opportunity to elevate your taxi business! Watch our video now and get in touch with us to discuss your requirements. Click here to watch: https://youtu.be/SfmuVKQE920 📢

#TaxiAppDevelopment #UberClone #AppDevelopment #TaxiBookingApp #MobileAppDevelopment #RideSharingApp #TaxiBusiness #TransportationApp #TechInnovation #StartYourTaxiBusiness #CustomAppDevelopment #GPS #MobileAppSolutions #AppDevelopers #Youtube

[ecchoinnovateit]

Uber alternative For 2023

Looking for an alternative to Uber? Our cutting-edge ride-hailing app is launching in 2023, offering a fresh new approach to transportation. Our platform connects riders with high-quality drivers, providing a seamless experience that prioritizes safety, affordability, and convenience. Go through our website for more information.

#uber #ridesharingapp #applikeuber

[apptunixusaappdev]

The Ultimate Guide to Ride Sharing App Development in 2022

According to the most recent data, more than 120 million people used Uber in 2020, together with international competitors BlaBlaCar, Lyft, and DiDi.

Given everything, we decided to provide our knowledge of ride sharing app development, a market analysis of the sector, and a list of crucial features for these apps. Let’s take a trip around the world of international car sharing.

What is Ride Sharing?

Ridesharing is a service that helps customers find a one-way journey fast. The sharing economy’s use of technology to link suppliers of goods or services with consumers is its most crucial component.

In contrast to the usual paradigm, where private companies own equipment, in this case, cars, the sharing economy model just permits interactions between people.

How Are Ride Sharing and Taxi Services Different?

Mobility Through a mobile app, riders who use ride-sharing can find a ride. Using a ride-sharing app, the passenger is connected to the nearest accessible car.

Based on the instantaneous knowledge of when a car will arrive, passengers can accept or decline a ride with a driver. They do not need to call a taxi service and wait 15 minutes for the car to arrive, nor do they need to wait for a taxi to pass by on the street so they may hail it.

Price Variety Passengers in taxis frequently have no notion how much the trip would cost in addition to being unable to select how much to pay.

Customers can choose between a cheap or a luxurious vehicle with a driver with the aid of ride-sharing apps. Second, the fare is always disclosed to passengers before they enter the car.

Payment Methods By employing this method, users of ride-sharing smartphone apps can pay with a credit card and do away with the need for additional funds to tip drivers. Customers can use their credit cards to tip a driver on most ride-sharing mobile apps.

Final Reflections In a nutshell, sharing rides has become a popular trend among those who need transportation. Now, the expression “I’ll Uber it” is commonplace at events.

On a global level, the market for ride-sharing services is rapidly growing. Many local ride-sharing services aim to rule the market. Apptunix authored this extensive guide to Ride sharing app development.

#ridesharingapp #ridesharingappdevelopment #carpoolingapp

[itinfonity]

Launching a ride-sharing App? Avoid wasting your time and money by going down the same road as your rivals.

Please get in touch with us so that we may discuss your demands, your company's goals, and our project's vision.

#ridesharingappdevelopment #mobileappdevelopment #ridesharingapp #appdevelopers #appdevelopmentcompany #ridesharing #bestappcompany #onlinebusinesses #growonline #technology #itinfonity

[the-one-true-nobody]

Having worked as a rideshare driver for over a year, I still somewhat prefer it to food delivery—the apps themselves are just a lot less aggravating to use while navigating around and you get work more consistently throughout the day. But I absolutely despise the specific tipping culture around rideshare, which is:

"You don't need to tip your driver! You paid a lot for that ride as it is, and they must be getting a huge cut of that! They're making enough!"

No. No, we are not. We do not see the amount you paid, and we are not getting a "huge cut." To put it bluntly, we're getting an amount based on the miles driven, time spent driving them, and (as a very small item) the time spent waiting for you when we get there. More recently, though this may be region-specific, pay has shuffled around so that we're also being paid for the distance driven to pick you up. But to offset that, I think the actual per-mile rate was decreased. Wouldn't want to scare customers off with expensive prices.

But the point is our pay is based on the specific time and distance we drive, and not on some "cut" of whatever amount you paid. There is a very good chance, in fact, that some of the fees and stuff you paid to Uber or Lyft or whatever are fees that go right to Uber or Lyft, and we do not see a penny of them.

Now, realistically-speaking, a lot of the time the amount of money we make per trip is... enough. It's not a lot. That lofty-sounding $20+-per-hour that Lyft and Uber quote in their advertisements is before fuel, and I don't think it even subtracts the toll reimbursements, which get lumped in which our "earnings" in the big ol' money tab at the top of the app, artificially inflating them whenever they start to accrue. Realistically, when you subtract fuel and food for the day and discount the toll reimbursements, I'd guess we make something like $10 an hour on average.

So. Putting it bluntly, we would really appreciate it if riders tipped us more, the way they do food-delivery drivers. 'Cause we aren't exactly rolling in money and full-time rideshare work is expensive to maintain in the long run, because it means more frequent auto maintenance and oil changes. And we aren't always able to maintain efficient revenue-flow throughout a given day or week, since some jobs inevitably waste more of our time and fuel than others, or leave us in a part of the state that just doesn't have many rides for drivers to pick up.

Tip your drivers if you can, even if it's just a piddly one-dollar tip or something. If nothing else you'll be offsetting some of the cost, and that's always a help.

And for the love of muffins, tip your driver well if they're picking you up late at night or in the wee hours of the morning. The drivers who do that are putting up with the most stressful, least lucrative time window, and also just the weirdest drama with their customers. I once picked up a customer at a convenience store who insisted that I take a roundabout route to get where he was going because he thought someone was after him. It was the most nerve-wracking five dollars I've ever made, and I've tried to avoid those time slots ever since.

AND IF YOUR KID SPILLS THEIR DRINK IN THE BACK SEAT SAY SOMETHING, GOD DAMN—

*Ahem.*

...Anyway, if I didn't have other sources of income, this would absolutely not be sustainable for me. So, tip your drivers.

#blog #lyft #uber #ride share #ridesharingapp

[farhandev]

I WILL DEVELOP YOUR OWN PERSONAL TAXI BOOKING APP

Do you want to have your own personal taxi booking app, carpooling app, car wash app to help increase your business awareness? if yes then click the link https://www.fiverr.com/share/vA2WZA #carpoolingapp #taxibookingapp #ridesharingapp #carwashapp #mobileapp

[migrateshop21]

From Ideas to Reality : Understanding the Concept of Uber Clone

Read More: https://migrateshop.com/from-ideas-to-reality-understanding-the-concept-of-uber-clone/

#uberclone #migrateshop #ondemand #taxibooking #ridesharingapp #business #uberclonescript #uberclonesolutions #startups

[onlineappreviews]

V3Cube Alternatives: Because Who Needs Excellence Anyway?

Learn the drawbacks of choosing V3Cube alternatives and learn why being average in business may be harmful and gain a roadmap for long-term success in the cutthroat market for on-demand segment. Learn more at https://www.v3cube.com/

#v3cubealternatives #v3cube #alternativestouber #ridesharingapp #Youtube

[jhunjhunurides-blog]

Ride sharing in this summer season would be fun with A.C. cabs of JhunJhunu @jhunjhunurides #ridesharingservice #rideshare #ride #ridesharingapp #summer #summers #summernails #summervibes #cotravellingstory #cotravelling #carpoolingapp #carpoolingbuddies #carpool www.jjrides.com https://www.instagram.com/p/Bv3fiNhnUaF/?utm_source=ig_tumblr_share&igshid=mi59rtcgx2qw

#ridesharingservice #rideshare #ride #ridesharingapp #summer #summers #summernails #summervibes #cotravellingstory #cotravelling #carpoolingapp #carpoolingbuddies #carpool