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#if i can analyze them though i can engage with them without overwhelming myself totally
newstfionline · 7 years
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A Personal User Manual?
Leah Fessler, Quartz, August 09, 2017
Here’s a funny thing about work: We spend more time with our colleagues than with our friends and family. Yet more often than not, we don’t really understand our co-workers--because being honest with one another is scary.
When a teammate’s lack of organization annoys us, we vent to others. When a boss says “this is fine” (not “this is great”), we wallow in anxiety. Many of us figure out our colleagues’ personalities, preferences, and dislikes through trial and error, not through explicit conversation.
This strikes me as a colossal waste of time, productivity, and happiness. Ignoring these issues just leads to confusion and frustration, and, in time, can wind up threatening your job performance (and your paycheck).
Thankfully, there’s a tool that every team can use to bypass workplace miscommunications and angst, helping to amp up every employee’s potential and morale from day one. It’s called a user manual.
In 2013, Ivar Kroghrud, co-founder, former CEO, and lead strategist at the software company QuestBack, spoke with Adam Bryant at the New York Times about his leadership style. Kroghrud revealed that he had developed a one-page “user manual” so people could understand how to work with him. The manual includes information like “I appreciate straight, direct communication. Say what you are thinking, and say it without wrapping your message,” and “I welcome ideas at any time, but I appreciate that you have real ownership of your idea and that you have thought it through in terms of total business impact.”
Kroghrud adopted the user manual after years of observing that despite individual dispositions and needs, employees tried to work with everyone in the same way. This struck him as strange and inefficient. “If you use the exact same approach with two different people, you can get very different outcomes,” he says.
The user manual aims to help people learn to adapt to one another by offering an explicit description of one’s personal values and how one works best with others. This shortens the learning curve for new employees, and helps everyone avoid misunderstandings.
Kroghrud says his team’s response to his user manual is 100% positive. “I think it just makes them open up. And there’s no point in not opening up, since you get to know people over time anyway,” he explains. “That’s a given, so why not try to be up front and avoid a lot of the conflict? The typical way of working with people is that you don’t share this kind of information and you run into confrontations over time to understand their personalities.”
Reading the interview, it struck me that it’s not only leaders who ought to write user manuals. Having worked at Bridgewater Associates, a hedge fund notorious for creating “baseball cards” for every employee--which list each individual’s strengths, weaknesses, and personality test scores--I know how helpful it can be to have a user manual of sorts for everyone on a team. So my editor and I decided to test it out.
I followed the structure Abby Falik, founder and CEO of Global Citizen Year, used to write her user manual.
On LinkedIn, Falik describes how she “sat with questions like: Which activities give me energy, and which deplete me? What are my unique abilities, and how do I maximize the time I spend expressing them? What do people misunderstand about me, and why?”
She synthesized these answers into a six-section manual:
My style What I value What I don’t have patience for How to best communicate with me How to help me What people misunderstand about me
Each section contains four or five bullet points. While points may overlap between sections, the goal is to stay succinct and specific. Given many workplace conflicts stem from differences between employees’ personal styles, these categories help ensure your colleagues (and you) understand not just who you are, but how to engage with you most productively.
While filling out my user manual, many responses felt run-of-the-mill: Interviews, first dates, and a life-long obsession with personality inventories have prepared me to recite how much I value honest, explicit feedback; personal relationships; and providing support for those I care about. And how little I can tolerate lying, pretense, or discrimination.
Fittingly, my editor (whom I chat with all day every day) wasn’t surprised by my “resume level” responses. Nor was I shocked by hers, which included collaboration, humor, courage, specificity of feedback, and tight deadlines. Obvious as these core values may be to those we spend significant time with, documenting them gives colleagues a mental rubric to check when confusion or conflict--like a blunt statement or missed deadline--arise.
But sections like “How to help me” and “What people misunderstand about me” pushed both of us to go deeper, acknowledging the insecurities that colleagues may not notice on a daily basis. These insecurities--the ones we’re good at hiding, and hesitate to probe in others--are the root of most workplace and personal struggles. While somewhat uncomfortable to document, sharing these descriptions was the most relieving and rewarding aspect of writing the manual.
As a chronically anxious person, I shared that I’m bad at compartmentalizing, so occasionally, personal struggles overwhelm and distract me at work. One way to help me is to create an environment where it’s okay for me to admit I’m anxious and ask for some space. Flexible deadlines are also useful, as is knowing that I can occasionally leave the office early to rest. Upon reading this, my editor validated these feelings, saying she too struggles with anxiety. She gave me permission to step out whenever things get over my head. Simple as this sounds, I felt a massive weight lift.
I also wrote that I’m an intense over-achiever, and tend to excessively critique myself when I feel my work isn’t up to par. To help, though it felt indulgent, I asked for praise when I do really well, as it motivates me to stay ambitious, and to be called out when I’m hating on myself. My editor admitted that she’d noticed this tendency, and would take a stronger stance next time I spiraled, as she knew I’d appreciate it, not be offended.
Lastly, as a naturally blunt person, I shared that people often perceive me as cold or single-minded. To help, I asked that colleagues let me know if I’m too brusque, and share their counterarguments, as the real sign of intelligence is “strong opinions, weakly held.” After reading this, my editor shared a concern that she wasn’t blunt enough with me. This was an excellent opportunity for clarification, as I told her I wouldn’t want her to change her communication style to match mine, and that I valued learning from her softer approach.
While my editor’s personal manual points are hers to share, they also facilitated invaluable clarity. For example, she wrote, “Help me protect my time. I have an easy time saying no to pitches, but when it comes to people asking for my help, I always want to say yes--so I can wind up overextended and overwhelmed.” Given I Slack her at least hourly, reading this point pushed me to inquire whether the frequency of our conversations is overbearing--a worry I’d always held. She assured me that it wasn’t, and we agreed to let each other know when we need space.
If anything, this process highlights the importance of including a call for feedback at the end of your manual. It’s essential to acknowledge that this is a living document, to be adapted as you get to know yourself and your colleagues better. I pulled from Kroghrud’s manual, which ends with: “The points are not an exhaustive list, but should save you some time figuring out how I work and behave. Please make me aware of additional points you think I should put on a revised version of this ‘user’s manual.’”
Fun and cathartic as our manual writing experience was, my editor and I couldn’t help but wonder how much time and stress we could’ve saved by writing and sharing these manuals seven months ago, when we began working together. What’s more, we considered how little we knew (and how much we wanted to know) about the dispositions and preferences of our coworkers.
Psychological safety--the ability to share your thoughts and ideas openly, honestly, and without fear of judgment--has been repeatedly proven the key to innovative, happy teams. Whether you’re a manager or young employee, writing and sharing a user manual has a clear business payoff. The better a team knows one other, the easier it will be for them to navigate conflict, empathize with one another, and feel comfortable sharing, critiquing, and building upon one another’s ideas.
Thirty minutes spent writing a manual can save hours analyzing and predicting what your colleagues like and hate. What’s more, if my experience is anything to draw from, sharing manuals with your colleagues will build connection, and make you feel less alone. I know I’ll take any opportunity to celebrate the fact that on the inside, we’re all a little bit crazy.
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Physical and Mental - agony - (warning: suicidal thoughts)
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Hello again, my for all eternity deserted friend
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This post will be long as hell and (WARNING) it includes various depression filled and suicidal thoughts
Topics: Current appearance . Others’ perception . Romance. Agony . Physical pain . Suicidal Ideation . Loneliness . Family
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1- Mirror Selfie above
Torso- This was the first time I found a mirror that allowed me to capture more than just the face (in a way that everything is sort of visible and I’m not just a faraway being). The legs are not present but I’ll find a way to reveal them along side the rest of my prison-like body somehow. I want to have everything clear on record.
Face- My features here reveal the facial expression I tend to make when anxious and paranoid. Note: Currently, I’m always anxious and paranoid when I leave my flat, afraid of being “discovered” as a “fraud”. Continuing, after analyzing the image, I now understand why strangers see me as a lost child. Imagine the person in the pic above being 5ft (my embarrassing height) and standing uncomfortably on the underground station platform. Yes...
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2- Agonizing reality
12 year old look- Yes, I do look like a 12(hope not less)-14 (at max) boy when walking alone down the street. And, let me tell you, this thing of looking like a child was sort of fun at first but, now, it has proven to be a struggle. 
The stares- I can’t drink or smoke in public comfortably like i used to. People glare now, whisper between themselves, laugh and sometimes comment (rather loudly) when seeing me engage in adult behaviors, behaviors that merely consist in me hanging out with my young adult friends. “Adult” like me.
Romance- The universe, currently, does not allow me to be with anyone romantically. A bloke my age, or even 5 years younger, would automatically pass as a pedophile if he did has much as hold my hand with other people around. No 20 something year old wants to be seen as a pervert, someone who wishes to #!% little children. This is indeed understandable, I wouldn’t want to be perceived as that as well. 
Pedophiles- 50plus year old repulsive men are the only ones who seem to want to (or actually do so) approach me with the intent of having “sexual relations”. With me, the lost and innocent looking young boy. I never knew this to be so common. It’s terrifying.
Nighttime stroll- I used to sometimes enjoy walking back towards my flat instead of taking the tube, especially when the moon is high. I don’t do that anymore though. It has become dangerous. The reasons: 1- Looking as young as I do, and being in the street alone after the sun sets,  I am now the perfect and rather easy to capture prey for the so called “pedo” to attack. 2- I’ve been called a “faggot” two times now (note: my gay friends have never been insulted like that). “I guess” no “straight” young teen dresses like I do so I am, automatically to the ignorant human, a miniature “roostersucker” and this can actually lead to a group of neanderthals beating the shit out of me. When having that appearance, a person is indeed an easy target. Note: I actually live in, what’s considered to be, a safe country. These things still happen though and not that rarely. 3 (worse scenario)- Ok. Imagine this: there I go, down the street, no sunlight, looking like a young boy when suddenly a breeze opens my loose fitting jacket to reveal a previously hidden female body. Just a quick look and I’m suddenly discovered by a transphobe as a “fake” male, a “freak”, a trans person. This is horrifying. I’ve read/know of testimonies by trans blokes (mostly pre-t) who were beat up rather violently or/and raped with the excuse of it being an attempt to help them, to cure their “disease”.
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I’m in hell
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3- Suicidal Ideation has returned
Lately, I keep thinking about the various boxes of prescription pills that are hidden in my wardrobe. 
Swallowing, about 5 by 5, of my rather strong anti-depressants until there’s nothing left. And then, adding to the mix, my mood stabilizers. 
This is sure to provoke an effect on the body.
Short story- Before coming out, and after I started meds,  I went on a google quest to know how many boxes of pills (the specific ones I take) would kill me. I still have, in my macbook, a document that holds that information. 
The ultimate swallowing of all my anti-depressant and mood stabilizers has yet to happen though. I like to plan things, to make sure I’ll be successful while doing them, so I did my research and found cases of people who tried suicide by prescription drugs and ended up not being able to perform the simplest of tasks and requiring the assistance of others to go through life, their body and movement ability destroyed. When reading this, I became terrified of surviving the attempt and not even being physically able to repeat it. The body that has brought me so much misery over the years would become not only the prison that has always been but also a bloody straight jacket. And this would be my life, until fate decided its end. 
Short fact- Before coming out (early October), after years of research, I had finally found a flawless way of suicide (an “exotic” and not well known way). The Holy Grail. I will not reveal what it is. I don’t wish for anyone to find it and swallow "the thing” because of me and the information I have provided here. That being said, this “thing” was being sold on a website (for other purposes, so completely legal) but it was temporarily unavailable. You had the option of sending them your email in order to receive a notice when “the thing” was back in stock. I did that and I did receive a message. It was at the end of November that they announced its availability. I deleted this announcement. Curiously enough, I had just come out and, for the first time, I was excited to be alive and to see what the future would bring. 
The excitement has now vanished. Reality has hit. I used to be fully accepted when I was hidden inside the character I had created as means of survival, a fake individual who caused me excruciating pain. Years of self harm accompanied me through out. Quick note: I will, later on, share my experience on the subject. Continuing, hiding misery did in fact provide me with being accepted by others. I’m not saying my friends (for example) are transphobic. What I’m saying is that real life, in its total, is a lot harder now. But I will not go back to how it was before. I can’t do it. No way. Even, going out of the flat without a binder makes me feel so anxious that my breathing stops working properly. Yes, going back is not an option at this point.
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4- Physical pain
Binder- I’ve recently shared here the physical pain I’ve been experiencing due to overwearing my binder. The chest area does not hurt but my back does, a lot. The pain is so bad that I’m only able to sleep due to extreme exhaustion. I might be tired but my back will keep me awake until, hours later, I simply pass out. I’ve been experiencing this for over a week now. Sometimes it goes away and I think it’s over but it comes back and is horrible.
Heavy head and lost of balance- I have a lot of important and unavoidable things to take care of at the moment. I’m bloody anxious as hell. I have ADHD, which makes this all outstandingly overwhelming and confusing. I’m trying to keep myself focused and I don’t take any meds for it. After my diagnose, I chose not to (I was taking 4 pills a day at the time and didn’t want to add more to my daily breakfast routine). . . . All this to say that, today, my head suddenly turned heavy. It’s difficult to describe actually. Let me try. Imagine your head being somehow pulled by a strong rubber band. That’s it, that’s how I can describe it. I apologize, I can’t find better words for it. But yes, the “heavy sensation” made me believe my head was tilted to the left without my control when, in fact, it was straight. This belief made me experience difficulty with walking. All day, I had to concentrate really hard in order to not appear drunk or high. I’ve heard of this before, this happening due to anxiety, but I had never experienced it first hand. 
Panic attack- Adding to all this, I had a day filled with sudden issues! 1-I opened a new bank account with my new ID but, due to an error, the guy found out my name used to be *insert birth name here* and stopped referring to me as “son” and started treating me as “miss”, even though my ID says MALE. 2-Again, stares and laughs at the little boy who thinks he’s all grown up. 3-Pain and lost of balance 4-Panic attack (a strong as shit one). 5-My friends are suddenly not open to let me share my troubles (these are the people who have always criticized me for not talking to them about my personal issues). Ex: friend: “Are you ok?”, me “uh... not really. I just had a panic attack and basically spent the last hour attempting to breathe, screaming and sobbing”, friend: “...”, friend 2: “This is the best chicken ever. Oh! I have a new crush.” 6- I left my ID inside a taxi. The taxi driver was horrible to me the whole trip. When I went to pay, I gave him money and told him he didn’t have to give me the change. Due to the head heaviness thingy, I was desperate to go to my room and lie down. The thing is: I was so confused with my surroundings, that I let my wallet fall when I got up to leave. I was quick to notice I had left it there though. I shouted in despair towards the guy, telling him “wait!”. He actually noticed me but still drove off. I tried to run and place myself in front of the car to force him to stop but failed to do so. The driver left with my wallet. I thought I had been saved when my landlord and neighbor called me. I looked to see him looking through his window and, after noticing my attempt to reach the taxi, he memorized the license plate. I was saved! Not. I called all my city’s taxi companies and the guy’s car didn’t belong to any of them. They said he must be an independent taxi driver. He’s registered though, his car had everything to be official. There’s a company that controls all of it but they did not pick up my phone call. I had to send an email. So, my ID is basically gone (the ID I spent extra money so I could have it as quickly as possible, the ID I went to pick up yesterday, the ID that made me almost cry from joy and relief). If they do reply and contact the driver, he will probably deny having the wallet. It’s not because of money, I didn’t have any, only enough for the taxi drive. He didn’t have anything to steal. The bank card inside was old and had already been canceled. I only need my ID! My precious baby! The driver treated me like shit, he’s not going to be kind enough to report the missing item. He probably just threw it away. Where I live, that’s actually a crime. You have 7 days to report a lost ID. He can always say another passenger took it. . . Right! My baby is gone and I can’t do things grown ups do anymore. 7- Oh yes, my macbook charger suddenly broke and it’s expensive as hell. FMbloodyL
Anyway...
Status: I’m uncomfortable as hell! I’m a mess, mentally and physically. This day was... so many things... It’s surreal! 
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5- Loneliness
I started this blog as a way to make a record of my transition. I was hoping (and still sort of am) for, one day, to look at it again and see all the steps it took in order to achieve my life changing transformation and personal accomplishments. 
Not only that, it was also something for my friends to check from time to time so they could understand my situation a bit better and accompany me when I leave this city (not long now). They were actually the ones who asked excitedly if they could follow me. Yet, they did not. I don’t think they ever even visited the link I gave them. 
Another thing I thought would be nice was chatting with other fellow transgenders and share deep thoughts or just have a nice chat. This didn’t happen though. I sent some messages to tumblr bloggers I found to be interesting. They answered me, very nicely. But they ended up ignoring the message I sent afterwards. I swear to the bloody stars that I wasn’t offensive in any way. 
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6- Parents
My parents (and brother) still don’t know
They’re blind as hell 
They care
They just don’t see 
They’ve always pushed aside the emotional aspects of life
They’re good people
But they simply prefer to ignore deeper issues 
It’s not their fault
It’s how they were raised
And, consequently, it’s how I was raised too
It’s how I learned to also ignore those issues and live in bloody agony all this time
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Conclusion:
I’m alone
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