#although if you keep escalating up their chain then you'll keep getting completely different mutually contradictory details!

[ineffablefool]

This connection is supposed to be symmetrical.

#ineffablefool original post #not good omens #it's been like this for over a day now and customer support has no ETAs no explanation #although if you keep escalating up their chain then you'll keep getting completely different mutually contradictory details! #pretty cool how they're one of exactly two options for broadband in this very much not rural area #and the other option is the one where we tried to switch to them once but their installer guy was 100% incompetent #and responded to our saying 'do not go in this one room' by going 'nah it's fine' and strolling on in there anyway #(he left the room eventually but it was definitely not until he was good and ready) #(imagine letting a service person into your house and then they decide to wander around in an off-limits room for a couple minutes #while you are standing there insisting firmly that they Do Not #it is *so awkward* #and what do you do like?? call the cops??? dude will just leave the room before they show up and then you look like a weirdo) #he also promised to not knock an access hole in a specific area of wall but then when he got outside he just went ahead and did it anyway #and just left it there for us to find when we went outside after he'd gone #i seldom hope people get fired but gosh i hope that at some point he got fired #ANYWAY i guess what i'm saying is that i would like a pretty angel to give me hot chocolate + listen to my woes + miracle them all better #but who doesn't amirite?