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#Using natural language AI eCommerce Google
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GoogleMUM #algorithm #search #seo #update #seoai
https://www.seolady.co.uk/google-mum-update-ai-ranking-seo-nlp-multitask-unified-model/ What is Google MUM and when was it updated in 2023?
content #naturallanguageprocessing #AI #Ranking
Multitask Unified Model MUM: Google developed its Natural Language Processing NLP - Does This Mean A New Way for SEO?
★ Originally dubbed "BackRub", the baby Google was the result of a research project that started back in 1996. Which means in 2026, technically, Google will be 30 years old. Do you remember Ask Jeeves, Netscape and Yahoo chat rooms? MSN chat and My Space with Tom?
In 2023, MUM uses natural language processing (NLP) and deep learning techniques to interpret complex questions and return highly relevant results. Google has famously been tight lipped with most new releases, from their blog the first announcement was in 2021.
★ It was created to address the growing need for more advanced search capabilities and to provide better experiences for users seeking information. ChatGPT AI was generally released in November 2022, and the SEO circles around the world are keeping MUM at the forefront of their curiosity in 2023.
★ https://www.seolady.co.uk/seo-keyword-research-chatgpt-search-phrases-long-tail-synonyms/
The MUM update is Google’s new AI language model that uses natural language processing to improve search results. This model allows Google to understand more complex queries, and it can help provide more accurate and relevant search results. MUM can also understand and translate between multiple languages, making it a powerful tool for international search.
★ According to Google, the MUM update is 1000 times more powerful than its previous BERT update, which was already a significant improvement in natural language processing. With MUM, Google can understand longer and more complex queries, making it easier for users to find what they’re looking for. This update also brings new features like a new search experience with dynamic layouts and visual search, so users can find the information they need faster and more efficiently.
website #multitaskunifiedmodel #bert #nlp #searchqueries #machinelearning
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nikhats · 12 days
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Artificial Intelligence (AI) in Social Media Market Investment Opportunities, Future Trends, Business Demand and Growth And Forecast 2029
Artificial Intelligence (AI) in Social Media Market Overview
Maximize Market Research, a Artificial Intelligence (AI) in Social Media business research firm has published a report on the “Artificial Intelligence (AI) in Social Media Market”. Which provides Industry Analysis (Market Performance, Segments, Price Analysis, Outlook) and detailed Process Flow (Product Overview, Unit Operations, Raw Materials, and Quality Assurance). Sample Request Link : https://www.maximizemarketresearch.com/request-sample/104399 
Artificial Intelligence (AI) in Social Media Market Report Scope and Research Methodology
The Market Research Report (MMR) researches deep into vital growth determinants, exploring motivators and barriers. It furnishes extensive insights into competitive landscapes, major company offerings, and investment prospects. Embracing qualitative and quantitative analyses, it scrutinizes regional markets, providing indispensable insights for stakeholders. Employing historical data, technological advancements, governmental policies, and current Artificial Intelligence (AI) in Social Media market. Utilizing sources like annual reports, press releases, industry associations, governmental agencies, and customs data, it employs market engineering and data triangulation to forecast segments and sub-segments.
Artificial Intelligence (AI) in Social Media Market Regional Insights
The estimated growth in the Artificial Intelligence (AI) in Social Media market segment is driven by improved reliability and increasing demand. The Artificial Intelligence (AI) in Social Media market is largely segmented into North America, Europe, Asia Pacific, Latin America, the Middle East, and Africa.
Artificial Intelligence (AI) in Social Media Market Segmentation
by Technology
Machine Learning and Deep Learning Natural Language Processing (NLP)
Many small & medium scale enterprises and large scale enterprises are using AI in social media platforms to enhance their market presence and attain a competitive edge by analyzing the competition. The AI technology is a suitable solution for customer experience management, sales and marketing management, performance monitoring, and workforce management. It provides functionalities for organizations to get maximum customer engagements. These are some of the prominent factors, which are expected to drive the global artificial intelligence (ai) in social media market growth. On the other hand, the lack of a number of AI experts is expected to limit the market growth. by Component
Solutions Software tools Platforms Services Support and maintenance System Integration Training by Enterprise Size
Small and Medium-sized Enterprises (SMEs) Large Enterprises by Application
Sales and Marketing Customer Experience Management Predictive Risk Assessment by End User
Retail and eCommerce Banking, Financial Services, and Insurance (BFSI) Media and Advertising Education Public Utilities Others (government and defense, and manufacturing)
Artificial Intelligence (AI) in the Social Media Market, by Region
North America (United States, Canada and Mexico) Europe (UK, France, Germany, Italy, Spain, Sweden, Austria and Rest of Europe) Asia Pacific (China, South Korea, Japan, India, Australia, Indonesia, Malaysia, Vietnam, Taiwan, Bangladesh, Pakistan and Rest of APAC) Middle East and Africa (South Africa, GCC, Egypt, Nigeria and Rest of ME&A) South America (Brazil, Argentina Rest of South America)
To Get More Information click Here: https://www.maximizemarketresearch.com/market-report/global-artificial-intelligence-ai-in-social-media-market/104399/
Artificial Intelligence (AI) in Social Media Market Key Players
1. Microsoft 2. Google 3. Facebook 4. AWS 5. IBM 6. Adobe Systems 7. Salesforce 8. Snap 9. Clarabridge 10. Converseon 11. Sprinklr 12. Unmetric 13. Isentium 14. Cluep 15. Netbase 16. Spredfas 17. Synthesio 18. Crimson Hexagon 19. Sprout Social 20. Vidora
Sample Request Link : https://www.maximizemarketresearch.com/request-sample/104399 
Key questions answered in the Artificial Intelligence (AI) in Social Media Market are: • What is Artificial Intelligence (AI) in Social Media ? • What was the Artificial Intelligence (AI) in Social Media market size in 2023? • What is the growth rate of the Artificial Intelligence (AI) in Social Media Market? • Which are the factors expected to drive the Artificial Intelligence (AI) in Social Media market growth? • What are the different segments of the Artificial Intelligence (AI) in Social Media Market? • What growth strategies are the players considering to increase their presence in Artificial Intelligence (AI) in Social Media ? • What are the upcoming industry applications and trends for the Artificial Intelligence (AI) in Social Media Market? • What are the recent industry trends that can be implemented to generate additional revenue streams for the Artificial Intelligence (AI) in Social Media Market? • What segments are covered in the Artificial Intelligence (AI) in Social Media Market? • Who are the leading companies and what are their portfolios in Artificial Intelligence (AI) in Social Media Market? • What segments are covered in the Artificial Intelligence (AI) in Social Media Market? • Who are the key players in the Artificial Intelligence (AI) in Social Media market?
Related Report Links: India Gem & Jewellery Market : https://www.maximizemarketresearch.com/market-report/india-gem-jewellery-market/122565/  Anime Market : https://www.maximizemarketresearch.com/market-report/anime-market/124527 
 Key Offerings: • Past Market Size and Competitive Landscape (2018 to 2022) • Past Pricing and price curve by region (2018 to 2022) • Market Size, Share, Size & Forecast by different segment | 2024−2030 • Market Dynamics – Growth Drivers, Restraints, Opportunities, and Key Trends by Region • Market Segmentation – A detailed analysis by segment with their sub-segments and Region • Competitive Landscape – Profiles of selected key players by region from a strategic perspective  Competitive landscape – Market Leaders, Market Followers, Regional player  Competitive benchmarking of key players by region • PESTLE Analysis • PORTER’s analysis • Value chain and supply chain analysis • Legal Aspects of Business by Region • Lucrative business opportunities with SWOT analysis • Recommendations
About Maximize Market Research: Maximize Market Research is a multifaceted market research and consulting company with professionals from several industries. Some of the industries we cover include medical devices, pharmaceutical manufacturers, science and engineering, electronic components, industrial equipment, technology and communication, cars and automobiles, chemical products and substances, general merchandise, beverages, personal care, and automated systems. To mention a few, we provide market-verified industry estimations, technical trend analysis, crucial market research, strategic advice, competition analysis, production and demand analysis, and client impact studies.
Contact Maximize Market Research: 3rd Floor, Navale IT Park, Phase 2 Pune Banglore Highway, Narhe, Pune, Maharashtra 411041, India [email protected] +91 96071 95908, +91 9607365656
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sigmasolveinc · 28 days
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Riding the Next Wave: Emerging Innovations in eCommerce Apps
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he eCommerce landscape is rapidly evolving, fueled by technological advancements and changing consumer behaviors. As online shopping continues to soar, businesses are seeking innovative ways to enhance the customer experience and stay ahead of the competition. In this blog post, we embark on an exciting journey, exploring the cutting-edge innovations that are transforming the world of eCommerce apps. 
The Ever-Changing Landscape of eCommerce Apps 
The exponential growth of eCommerce has been nothing short of remarkable, with mobile devices playing a pivotal role in driving this surge. As consumers embrace the convenience of shopping on the go, businesses must provide a seamless and engaging mobile shopping experience. Failure to adapt to this mobile-centric world could mean losing out on a significant portion of the market share. 
Unveiling the Cutting-Edge: Top Innovations in eCommerce Apps 
Voice Commerce and Conversational Interfaces: 
The rise of voice assistants like Amazon’s Alexa and Google Assistant has opened up a new frontier for online shopping. Consumers can now conveniently place orders, track shipments, and even receive personalized recommendations using simple voice commands. Integrating voice search functionalities within eCommerce apps development is rapidly gaining traction, allowing users to navigate and search for products through natural language interactions.
Additionally, voice-powered chatbots are emerging as powerful tools for personalized product recommendations and customer support. These conversational interfaces can engage with customers, understand their preferences, and provide tailored suggestions, ultimately enhancing the overall shopping experience. 
Voice assistants like Alexa and Google Assistant are gaining popularity in online shopping due to their convenience and accessibility.
Integration of voice search functionalities within eCommerce apps facilitates effortless product discovery and enhances user experience.
Voice-powered chatbots hold the potential to offer personalized product recommendations and efficient customer support, further enhancing engagement.
Augmented Reality (AR) and Virtual Reality (VR) Integration: 
Immersive technologies like Augmented Reality (AR) and Virtual Reality (VR) are revolutionizing the way we shop online. AR enables customers to try on clothing virtually, visualize furniture in their living spaces, and experience products in a more engaging and interactive manner. This technology empowers consumers to make informed purchasing decisions, reducing the risk of returns and increasing customer satisfaction.
On the other hand, VR offers the potential to create fully immersive store environments, allowing customers to explore products virtually, attend product demonstrations, and even interact with sales representatives, all from the comfort of their homes or on-the-go via their mobile devices. 
AR and VR technologies offer immersive shopping experiences by enabling virtual product try-ons and enhancing product visualization.
AR facilitates virtual try-ons for products like clothing and furniture, providing customers with a more accurate representation of their potential purchase.
VR can create interactive store environments and product demonstrations, allowing customers to engage with products in a lifelike setting.
Artificial Intelligence (AI) and Machine Learning (ML) for Personalization: 
AI and ML algorithms are at the forefront of personalization in eCommerce apps. By analyzing user browsing history, purchase behavior, and preferences, these technologies can deliver tailored product recommendations, ensuring a highly relevant and engaging shopping experience for each customer.
Furthermore, AI-powered chatbots can provide personalized customer service and support, address real-time queries and concerns, enhance customer satisfaction, and foster brand loyalty.
AI and ML algorithms personalize the user experience within eCommerce apps by analyzing browsing history and purchase behavior.
Functions such as product recommendations based on user preferences enhance user satisfaction and increase sales.
AI-powered chatbots provide personalized customer service, addressing queries and concerns in real time, thereby improving customer retention.
See also  Buy TikTok Followers Or Likes in the UK - The Complete Guide 
Social Commerce and Influencer Marketing: 
Social media platforms have become powerful drivers of online shopping trends, giving rise to the concept of social commerce. This innovation allows users to seamlessly discover, share, and purchase products directly within their favorite social media apps, blurring the lines between social networking and eCommerce.
Influencer marketing is another powerful tool in the eCommerce realm. By leveraging the reach and influence of social media personalities, brands can effectively promote their products, drive brand awareness, and ultimately boost sales through eCommerce apps.
Social media platforms significantly influence online shopping trends, driving the rise of social commerce.
Social commerce enables users to shop directly within social media apps, blurring the lines between social networking and eCommerce.
Influencer marketing plays a pivotal role in driving brand awareness and sales through eCommerce apps by leveraging the trust and influence of famous personalities.
Blockchain Technology for Secure Transactions: 
Blockchain technology, with its decentralized and secure nature, holds immense potential for enhancing the security and transparency of online transactions within eCommerce apps. By leveraging blockchain technology solution, businesses can ensure tamper-proof records of transactions, reducing the risk of fraud and increasing consumer trust. 
Additionally, blockchain can streamline supply chain management processes, enabling greater transparency and authentication of products addressing concerns related to counterfeit goods.
Blockchain technology ensures secure and transparent online transactions by decentralizing data storage and encryption.
Its applications in eCommerce enhance security, mitigate fraud, and build trust among consumers.
Blockchain can streamline supply chain management and enable product authentication, ensuring the authenticity and integrity of goods.
Omnichannel Integration for a Unified Shopping Experience: 
In today’s connected world, consumers expect a seamless and consistent shopping experience across all touchpoints, whether online or in-store. Omnichannel integration is the key to achieving this unified experience. By seamlessly integrating eCommerce apps with physical stores, loyalty programs, and customer support channels, businesses can create a cohesive and personalized journey for their customers, fostering customer retention and brand loyalty.
Creating a seamless omnichannel experience is crucial for meeting customer expectations across all touchpoints.
Integration of eCommerce apps with physical stores, loyalty programs, and customer support channels enhances convenience and engagement.
Omnichannel integration fosters customer retention and brand loyalty by offering consistent experiences across online and offline channels.
Embracing the Future: How Businesses Can Leverage These Innovations 
To remain competitive in the ever-evolving eCommerce landscape, businesses must proactively embrace these cutting-edge innovations. However, before implementing any new technology, it is crucial to conduct thorough market research to understand customer needs, preferences, and behaviors. Armed with this knowledge, businesses can build a well-defined development strategy in collaboration with experienced eCommerce app developers. 
Ongoing innovation and adaptation are essential to stay ahead of the curve in the competitive eCommerce market. By continuously monitoring emerging trends and technologies, businesses can future-proof their eCommerce strategy and provide unparalleled customer experiences. 
Conclusion: Riding the Wave of Success 
The eCommerce landscape is constantly evolving, driven by technological advancements and changing consumer behaviors. Innovations such as voice commerce, augmented and virtual reality, AI-powered personalization, social commerce, blockchain technology, and omnichannel integration are reshaping the way we shop online. 
To succeed in this dynamic environment, businesses must embrace these transformative innovations and integrate them seamlessly into their eCommerce apps. By doing so, they can create immersive and personalized shopping experiences, enhance customer satisfaction, and ultimately drive growth and success in the ever-expanding world of eCommerce. Original Source: Here
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bigbunkochi · 3 months
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Future of eCommerce - Trends and Innovations 
Popularity of eCommerce
In modern times eCommerce is rapidly growing . About 27 % of people in the world population fulfill their needs by using digitally .As we look to the past & future for using online  shopping they are shaping a the future to increase to  20 to 30 % in  2028  according to   much research.and transforming trends and inventing instant and customer-friendly experiences digitally world wide and that is why they are popular. There is a higher potentiality of buyers using online shopping in future
 
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Upcoming eCommerce Trends and Innovations 
Augmented reality 
Augmented reality emphasizes that eCommerce customers can experience and preview products  or services in their own time and their own  environment before choosing and making a purchase.
This experience will create  shoppers who clearly understand the product and reduce indecision  towards online purchases.   
Social commerce
Shopping Experience  and marketing through  social media destinations like facebook instagram twitter. It gives access to customers who make online purchases to make more  instantly and comfortably. There are more people engaging  in social media today as a result it is a huge opportunity for business owners who are starting their platform in social media .
Voice commerce
Customers want more instant results while using in less  time and even texting in it as  this place  voice commerce is a better and innovative solution for it .
 It allows you to make purchases through voice commands . this could be through a voice assistant like amazon's alexa , google home ,or chatbot .
This could be more efficient convenient and time saving 
AI for personalisation
Personalisation is a practice of creating personal interactions and experiences for customers online. Personalization can be based on a customer's previous purchases, browsing behavior, geographic location, language and other personal information.AI is  helpful for collecting  more accurate and valuable information towards consumer behavior by adapting  to AI for business purposes.
Personalization is a great  area where we can implement and use  ai.   Many  companies like Starbucks are   using AI for personalisation   . It can give you user experience about what the company learned about them . survey found that personalisation shopping experience lead  to 80% consumers are likely to become returning buyers and the future of ai in personalisation  more become promising 
Artificial intelligence Payment innovations
To use ai for  to process, manage, and secure digital transactions and  enhance and automating processes to improve efficiency and accuracy in e-commerce digital transactions. 
These inventions  should elevate customer satisfaction, decrease churn rates, and ensure seamless recurring.
AI can elevate personalization by analyzing browsing and purchase history to suggest complementary products and offer enticing discounts to encourage purchases.
 It's more helpful for check out process and card abandonment rates automation in filling customer information like - like shipping and billing addresses – and provides multiple payment options tailored to the customer's preferences.like shipping and billing addresses – and provides multiple payment options tailored to the customer's preferences.
Sustainability
We Are conscious and responsible for increasing awareness about increasing  environmental issues. It's the place where sustainability is coming .
 doing something in such a way as not to deplete natural resources and to support long-term, global ecological balance.  
In the Lack of sustainability like depleting natural resources in and wastage in  e commerce  it can lead to global warming ,pollution ,climate change will harm this generation and future generation 
The inventions like updating brand ethos ,implementing sustainable shipping ,package reducing ,lowering return rate, reducing energy waste , Adding  products that support sustainability.Creating an offset service charge at checkout,Considering an ecommerce marketplace to resell your used merchandise will be the future of ecommerce for  sustainability
Subscription models
One of the upcoming  leading trends of eCommerce is that  customers are charged on a recurring basis for a product or service. They choose how long and how often they want to receive each offer, and provide the opinion to renew or cancel .
 The subscription model plays a vital role in the future of eCommerce growth and expansion agreed  by the majority of business leaders .
The churn rate is one of the main challenges for this digital business model.
Conclusion 
Adapting these new trends and innovation technologies are crucial for eCommerce entrepreneurs.
Businesses and consumers will be crucial in determining how the future of e-commerce is shaped as these trends and technologies develop.
 Adapting new invention its make easier to explore the upcoming potentiality of eCommerce is higher and promising
eCommerce will keep developing, providing a more enjoyable, individualized, and convenient experience
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enfuse-solutions · 5 months
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The Future Of Ecommerce SEO Services: Trends And Insights
In the ever-evolving landscape of digital commerce, the role of Search Engine Optimization (SEO) has become increasingly pivotal. As we stand on the brink of a new era, it is crucial to explore the future trends and insights that will shape the trajectory of eCommerce SEO services in India. The amalgamation of technological advancements, shifting consumer behavior, and search engine algorithm updates is paving the way for exciting developments in the eCommerce SEO realm.
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1. The Rise Of Voice Search Optimization
With the proliferation of virtual assistants and smart speakers, voice search is emerging as a game-changer in the eCommerce SEO domain. Consumers are now using voice commands to search for products and services, necessitating a shift in SEO strategies. eCommerce businesses must optimize their content for natural language queries, long-tail keywords, and conversational tones to align with the way users interact with voice-activated devices.
2. Mobile-First Indexing Dominance
The mobile-first indexing approach has been gaining prominence, emphasizing the importance of mobile-friendly websites in search engine rankings. As mobile usage continues to skyrocket, eCommerce SEO services must prioritize responsive design, fast loading speeds, and seamless user experiences across various devices. Mobile optimization is not merely a trend but a fundamental necessity for sustaining and growing online businesses.
3. AI And Machine Learning Integration
Artificial Intelligence (AI) and Machine Learning (ML) are reshaping the SEO landscape. Search engines are becoming more adept at understanding user intent, context, and content relevance. eCommerce SEO services are leveraging AI algorithms to analyze vast amounts of data, enabling more accurate predictions of consumer behavior and tailoring strategies for improved search engine rankings.
4. Personalization And User Experience
Personalized user experiences are becoming paramount in eCommerce SEO. Search engines prioritize websites that deliver tailored content, recommendations, and a seamless journey. eCommerce businesses are incorporating AI-driven algorithms to understand user preferences, provide personalized product suggestions, and enhance overall user satisfaction. As search engines increasingly prioritize user experience, optimizing for personalization will be a key focus for eCommerce SEO.
5. Video Content Optimization
The consumption of video content continues to soar, and search engines are responding accordingly. eCommerce businesses are increasingly using videos to showcase products, provide tutorials, and engage with their audience. Video content optimization is becoming integral to eCommerce SEO services, requiring attention to video metadata, transcripts, and user engagement metrics. As search engines prioritize multimedia content, optimizing videos will be essential for eCommerce SEO success.
6. Local SEO For Ecommerce
Local SEO is not exclusive to brick-and-mortar businesses; it's a crucial component of eCommerce as well. As consumers demand faster delivery and personalized services, Ecommerce SEO services are focusing on local optimization. This includes optimizing product listings, incorporating local keywords, and leveraging Google My Business for enhanced visibility in local searches.
7. Sustainable SEO Practices
Sustainability is not only a buzzword in business but also in SEO. Search engines are giving preference to websites that adhere to sustainable practices, including eco-friendly operations and responsible sourcing. eCommerce SEO services are aligning their strategies with sustainability, creating content that highlights eco-friendly initiatives, and optimizing for searches related to sustainable products and practices.
Conclusion
In this dynamic landscape, staying ahead requires a strategic approach to eCommerce SEO. EnFuse Solutions, a leading provider of eCommerce SEO services in India, understands the nuances of the digital market. With a team of eCommerce SEO experts, EnFuse Solutions tailors SEO strategies to align with evolving trends and ensure maximum visibility for your eCommerce business.
As the future unfolds, the importance of eCommerce SEO services cannot be overstated. To navigate the ever-changing digital terrain and stay ahead of the competition, connect with EnFuse Solutions. Benefit from cutting-edge SEO strategies, personalized approaches, and a commitment to driving your eCommerce business toward sustained success. Embrace the future of eCommerce SEO with EnFuse Solutions, where innovation meets excellence.
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knotsyncuk1 · 7 months
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Top 9 Mobile Commerce Trends of 2024
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Do you recall those times before smartphones? Your chunky flip phone was used primarily for making calls and receiving texts occasionally. Mobile technology has truly changed the way we live. We always have smartphones in our hands that are actually controlling our lives. Looking at the current mobile commerce trends, we can see how far we’ve come since the days of Nokia.
What is Mobile Commerce?
Mobile Commerce, or simply m-Commerce, is the process of completing any monetary transaction for any goods or service virtually from anywhere using a wireless handheld device like a cell phone or tablet. mCommerce goes beyond being a straightforward development of electronic commerce. Here are a few examples of mCommerce: 
In-app purchasing
Virtual marketplace apps
Browser based purchasing
Digital wallets like Google Pay, Apple Pay, Paytm and more…
Mobile commerce has rapidly evolved in recent years, transforming how people shop and interact with businesses. It will continue to grow over the years due to the drastic changes in the purchasing behavior of consumers. According to Statista’s yearly market report, mobile commerce account for $2.2 trillion in revenue in 2023 and is speculated to reach $3.4 trillion in 2027.
How is Mcommerce Different from eCommerce?
M-Commerce vs. E-Commerce: Mobile commerce entails electronic transactions carried out on portable devices like smartphones and tablets. eCommerce, on the other hand, is a broader term and encompasses all electronic transactions carried out online.
For example, purchasing something from Amazon using a tablet or phone is mobile commerce while using your desktop to make payment for a purchase is ecommerce.
9 Mobile Commerce Trends You Need to Know About in 2024
As we are almost reaching the end of 2023, several key mobile commerce trends are shaping the landscape of mobile commerce, influencing consumer behavior and business strategies. So, let us check out the top 9 mobile commerce trends that are going to rule in 2024.
1. Mobile Wallets are Becoming Go-to Payment Method
Mobile payments have become an essential component of mobile commerce. Mobile wallets like Apple Pay, Paytm, Google Pay have gained popularity because using them mobile users can easily make purchases without manually entering their payment information.
Users can securely store their payment information in their mobile devices instead of carrying physical wallets or entering credit card details for every purchase. With mobile wallets, you can make quick and contactless payments by simply tapping your phone from anywhere. This eliminates the need for cards, which makes transactions faster, safer and more secure.
2. One Click Ordering
One of the biggest reasons people abandon their online shopping carts is the checkout process being too complicated. One-click ordering is an innovation that streamlines the checkout process, allowing customers to make purchases with just one click.
This feature is increasingly popular on mobile devices because it offers convenience for shoppers on the go. Retailers are even putting much effort into mobile app development to create a seamless and convenient mobile shopping experience. These apps make it much easier to complete the checkout process.
3. Increased Use of Voice Search for Shopping
With the advancements in natural language processing and AI technology, voice search for ecommerce site technology is becoming increasingly popular. Businesses are starting to take notice because it offers a convenient way to shop. By using virtual assistants like Alexa, Siri and Google Assistant, people can now purchase using just their voice.
For example, imagine you are cooking in the kitchen and realize you need to order some groceries. Instead of stopping what you’re doing and typing on your phone, you can simply ask your virtual assistant to add items to your shopping cart or place an order for you.
By 2024, it is predicted that half of all online searches will be voice searches. Therefore, companies must optimize their mobile commerce platforms for voice search to remain competitive. They can integrate voice search into shopping apps and websites. By enabling consumers to find products and make purchases using voice commands, businesses can offer a more immersive and natural shopping experience.
4. AR/VR
Augmented reality (AR) and Virtual Reality (VR) technologies are already transforming how we shop on mobile devices. They are being used to provide a more captivating and interactive shopping experience. For example, some fashion brands have AR fitting rooms that allow you to virtually try on clothes and see how they look on your body. Others help you see how furniture will look in your space, or even allow consumers to test makeup products without physically using them.
By 2024, these technologies will become even more advanced. Businesses will leverage AR/VR technology to allow customers to visualize products in real-world environments, increasing their confidence in purchasing. It will provide consumers with a highly immersive shopping experience by overlaying virtual elements onto the real world through your mobile device camera.
5. Social Commerce is Booming
Social commerce has experienced a tremendous growth in 2023 and social channels have become an increasingly important part of mobile commerce in recent years. It’s all about using social media platforms like Instagram and Facebook to sell their products directly to consumers. You can discover products and make purchases without leaving your favorite social apps.
It is like having a virtual mall right at your fingertips. With social commerce, brands can:
Showcase their products with shoppable posts and stories.
Collaborate with social media influencers to promote their products.
Show real-time reviews and feedback from other users.
Make shopping for their audience more convenient and interactive.
6. Progressive Web Apps (PWAs)
Progressive web apps (PWAs) are becoming increasingly popular because they offer a seamless user experience that rivals native apps. PWAs are web-based apps designed to function like native apps, offering the same functionality and performance.
PWAs will soon become an even more essential component of mobile commerce, offering businesses a cost-effective way to provide a mobile app experience to their customers. So, make sure you invest in progressive web apps in the coming year.
7. Personalization is the Key
With the development in AI and machine learning, retailers are able to gather and analyze vast amounts of customer data. This allows them to create highly personalized shopping experiences that help in meeting the needs and preferences of the people. For example, when you visit an online store, you may notice that the homepage showcases products that are relevant to your interests or previous purchases. This is because the retailer has analyzed your browsing and purchasing history to curate a personalized selection for you.
Personalization goes beyond just product recommendations. Retailers also use personalization to offer customized promotions and discounts to their customers. You may receive exclusive offers or coupons made just for you based on your shopping patterns and preferences. Personalization has even led to a boom in ecommerce trend sales. So, it can be safe to say that going forward, personalization will be crucial in any business’ success.
8. Mobile Chatbots
Chatbots are becoming increasingly common in customer service, especially on mobile devices. Chatbots are AI-powered tools that automate customer interactions, providing customers with quick and efficient assistance. In the coming years, chatbots will become even more sophisticated, providing businesses with an efficient means to answer customer queries.
If you want to offer customer service to your clients 24*7, 365 days a year then you will need to integrate AI-powered chatbots with your site. They will save your time and free resources that you could use somewhere else.
9. Sustainability is a Growing Concern
As people become more aware of the environmental impact of their actions, including their shopping habits, sustainability has become a significant consideration in mobile commerce. Consumers are constantly seeking out eco-friendly and sustainable options when making purchases through mobile devices.
Businesses have understood this shift in consumer behavior and are responding by offering sustainable products and implementing environmentally friendly practices. For example, many mobile commerce platforms now feature dedicated sections for sustainable and ethically sourced products. Additionally, mobile commerce apps include features that allow users to identify and evaluate the sustainability credentials pf products easily.
Conclusion
Mobile shopping will only grow stronger as time passes. It means that mobile commerce will be crucial for businesses of all sizes. The mcommerce trends we discussed are not likely to die out anytime soon. Therefore, by keeping up with the latest trends, companies can offer their customers a seamless and convenient shopping experience, remain competitive, and leverage the full potential of the mobile commerce revolution. Original Source:   https://knotsync.com/mobile-commerce-trends/
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webmeridian · 7 months
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How to Use eCommerce Chatbots to Boost Sales and Lead Generation
The article was initially published in WebMeridian blog
eCommerce Chatbots are pivotal for online stores and enterprises, boosting customer experiences and fueling business success. Chatbots offer real-time, personalized support, improving user engagement and retention.
According to Drift, 64% of consumers believe that 24/7 availability is a chatbot’s most significant benefit. Chatbots in eCommerce are leveraged to efficiently handle routine tasks like order tracking, FAQs, and product recommendations, freeing up human agents for more complex issues.
This results in reduced response times, which can enhance client satisfaction.
Moreover, chatbots aid sales and marketing, with almost half of consumers open to chatbot product recommendations.
By providing seamless, convenient interactions, AI chatbots for eCommerce foster client loyalty, with 73% of users willing to engage with brands that utilize bots.
What are eCommerce Chatbots?
eCommerce chatbots are AI-powered virtual assistants integral to online retail. They act as an essential conduit between retailers and consumers, streamlining and improving the purchasing process.
A chatbot is a computer program designed for real-time and automated customer communication. These bots employ a natural conversational tone, whether in text or spoken language, and leverage technologies like natural language processing (NLP), artificial intelligence (AI), and pattern recognition.
Their functionalities encompass answering questions, delivering customer support, collecting feedback, suggesting products, and monitoring engagement. AI chatbots continually enhance their capabilities by learning from previous interactions, enabling them to handle increasingly complex conversations.
In the realm of eCommerce, there are three main types of ecommerce chatbot platforms:
AI-driven bots: These bots harness conversational AI and natural language processing to mimic human speech patterns and behavior.
Rules-based bots: These bots are programmed to respond to predefined questions posed by customers.
Hybrid bots: These versatile bots combine AI-driven capabilities with rules-based interactions.
Many companies that use chatbots for ecommerce integrate them with platforms such as Instagram, WhatsApp, Facebook Messenger, and Google Business Messenger to provide their customers with seamless omnichannel shopping support and experiences.
Benefits of Chatbots for eCommerce Businesses
24/7 Customer Support
eCommerce bots offer continuous, 24/7 support, making sure clients can get answers to their concerns anytime, regardless of time zones or national holidays.
This uninterrupted availability is precious in the e-Commerce industry, where clients may have questions or require assistance outside the typical business hours.
Cost-Efficiency
Implementing bots for eCommerce store operations can significantly reduce the need for extensive customer support teams. This cost-efficiency stems from the ability of chatbots to handle a substantial volume of customer inquiries simultaneously.
They don’t require salaries, breaks, or training, making them a cost-effective alternative to expanding your human support team.
Personalization
Conversational eCommerce bots can provide highly tailored interactions by utilizing client data. Chatbots can offer products more likely to appeal to consumers by looking at their browsing, purchasing, and preference histories.
This degree of customization can improve the purchasing process, boost client interaction, and increase revenue.
Collection of Data
Bots for eCommerce help gather data since they can be utilized to get essential info about customers’ preferences, behavior, and problems. This data is gold for eCommerce companies because it can be used for targeted marketing, product development, and market research.
It lets you understand your clients and modify your products to suit their requirements.
Cart Abandonment Reduction
One of the most significant challenges for e-Commerce businesses is cart abandonment. Bots for online shopping can help combat this by identifying and contacting clients who have left items in their carts without completing the purchase.
They can send reminders, offer incentives, or address concerns, increasing the chances of converting abandoned carts into completed transactions.
Cross-Selling and Upselling
Chatbots are adept at suggesting complementary products or upgrades during client interactions. For instance, when a customer inquires about a specific item, they can intelligently recommend related offerings that enhance the client’s original purchase.
This strategy increases the average order value and introduces clients to new offerings they might have missed.
User Profiling
Over time, chatbots accumulate data about individual users, creating detailed profiles. These profiles contain information about customer preferences, buying habits, and more. This user profiling aids eCommerce enterprises in targeting their marketing campaigns more effectively.
By tailoring product recommendations and promotions to each client’s profile, you can increase the likelihood of making a sale.
Customer Engagement
Retail & eCommerce bots can initiate customer engagement through interactive content, surveys, quizzes, and more. By gamifying the shopping experience or gathering feedback through quizzes, you can ensure customers are engaged and invested in your eCommerce platform, fostering brand following.
Inventory Forecasting
Chatbots can play a role in inventory management by analyzing customer queries. They provide valuable insights into inventory needs by monitoring the patterns of inquiries about specific products and their availability.
This can help businesses optimize their supply chain management, avoid stockouts, and reduce excess inventory.
Competitive Advantage
In the fiercely competitive jungle of eCommerce, a well-executed chatbot can differentiate your company from competitors.
Customers familiar with technology will likely gravitate towards successful or novel eCommerce chatbot use cases, as it indicates innovation and a dedication to offering top-notch customer service.
How to Use a Chatbot for an eCommerce Site
The best chatbots for eCommerce customer service can help you improve customer satisfaction, increase sales, and improve user experience entirely by following these steps:
1. Decide the Kind of Service you Want the Chatbot to Do
It is critical to pinpoint a chatbot’s function and services before integrating it with your eCommerce website. Think about the particular duties you would like the chatbot to perform, like:
Customer Support: Will it respond to frequently asked questions, offer help, and troubleshoot problems?
Product Recommendations: Is it meant to suggest products based on user preferences and browsing history?
Order Processing: Can it facilitate order placement and tracking?
Data Retrieval: Will it retrieve data regarding the product’s availability, cost, and order history?
Knowing the chatbot’s purpose will enable you to customize its features to meet your client’s needs best and achieve your objectives.
2. Research e-Commerce Chatbot Platforms for your Industry and Choose the Best Fit
Explore various bot platforms uniquely designed for eCommerce websites. Research about:
Features: Consider features like natural language processing, integrations with eCommerce systems, and scalability.
Pricing: Evaluate the cost of the platform, including any subscription fees and additional charges for advanced features.
Industry Relevance: Ensure the platform is suitable for your specific eCommerce industry, as certain platforms may cater better to fashion, electronics, or other niches.
Customer Support: Choose a platform that offers the best customer service and resources to help you set up and upkeep your chatbot.
Selecting the appropriate platform is crucial, as it will form the grounds for your chatbot’s functionalities.
3. Install the e-Commerce Chatbot
After choosing a chatbot platform, install it by following the instructions in its documentation. This usually entails adding the chatbot to your eCommerce store.
This step might involve coding, configuration, and testing to ensure the chatbot works as expected. It should seamlessly blend with your website’s design and user experience.
4. Set up Chatbot Analytics
Implement analytics tools to track your chatbot’s performance and user interactions. This step is crucial for continuous improvement. Analytic tools will help you:
Monitor user interactions and identify popular queries.
Gauge user satisfaction with chatbot interactions.
Track conversion rates and the impact of the chatbot on sales and customer engagement.
Widely used analytics tools include Google Analytics, Mixpanel, or the features offered by the chatbot platform.
5. Keep your Chatbot Flow Simple and Intuitive
When designing a chatbot’s conversational flow, prioritize simplicity and intuitiveness. Users should be able to interact with the chatbot effortlessly.
Use clear and concise language.
Provide straightforward options and navigation.
Avoid overly complex or ambiguous dialogue structures.
Offer guidance and suggestions to help users through their queries or tasks.
The aim is to make the chatbot’s interaction as user-friendly as possible to enhance the user experience.
6. Prepare FAQs
Make a thorough list of Frequently Asked Questions (FAQs) so the chatbot has something to refer to when addressing typical user inquiries. The FAQs should cover topics like:
Shipping and delivery information.
Return and refund policies.
Product information and specifications.
Contact details for customer support.
Well-structured FAQs ensure the chatbot technology can efficiently address frequently encountered customer questions.
7. Integrate with your CRM
Integrate your chatbot with your Customer Relationship Management (CRM) system. This integration facilitates the seamless exchange of information between the chatbot and your customer data repository. Benefits of CRM integration include:
Personalized interactions: Accessing customer profiles and purchase history to provide tailored recommendations and assistance.
Order tracking: Allowing customers to inquire about their order status.
Customer history: Retrieving past interactions and purchasing information to provide better support.
CRM integration enhances the chatbot’s ability to offer personalized and relevant assistance to users.
8. Monitor and Optimize
After launching your chatbot, the work doesn’t end. Continuously monitor its performance and gather user feedback. Use this data to optimize the chatbot’s functionality:
Review analytics to identify areas for improvement and understand user behavior.
Adapt the bot’s responses to address user needs and pain points.
Make necessary adjustments to the bot’s conversational flow and functionality.
Stay updated with Artifical Intelligence and chatbot trends to implement new features and improvements.
Regular monitoring and optimization are essential to ensure your shopping chatbot remains effective and aligns with your eCommerce objectives.
Metrics to Pay Attention to the Most
When choosing an eCommerce business chatbot, focus on the key metrics:
Conversion Rate for sales, Customer Satisfaction (CSAT).
Net Promoter Score (NPS) for user happiness and recommendations.
User Engagement metrics for appeal and usability.
Operational metrics like Cost per Resolution and Error Rate for efficiency and reliability.
5 Best eCommerce Chatbots
The following list of vendors offering chatbots for eCommerce websites is based on criteria such as how popular the product is by considering the number of B2B reviews.
The eCommerce AI bot platforms included here as of September 2023 had:
More than 200 user reviews on platforms such as Capterra, G2, and Trust Radius.
More than 150 employees, according to LinkedIn.
An average ratio above 8.5 out of 10.
1. Zoho SalesIQ
Zoho SalesIQ is a customer service and sales solution focusing on live chat, utilizing chatbots and AI for eCommerce businesses and web analytics. It integrates with other Zoho products and popular apps to provide a seamless customer experience.
Pros
Its report and measure analytics functions work exceptionally well.
It integrates with Zoho CRM, Zoho campaigns, and Zoho Desk to refer customers to help.
It comes with a codeless chatbot builder.
Cons
Its setup is not very intuitive.
It has a less user-friendly interface than some of its competitors.
Price — $12.75/month
2. Tidio
Tidio is a communication tool that facilitates more effective client engagement for businesses. It uses email marketing tools, chatbots, and live chat in a convenient, all-in-one package. It comes with a wide range of features and functionalities that can be customized for business needs.
Pros
Companies can personalize the chat widget to match their branding and set up automated messages based on visitor behavior.
The chatbot is easy to create and manage, with a codeless chatbot builder and AI capabilities.
It can generate leads, increase sales, and improve customer satisfaction.
Cons
It is noted that the panel’s design makes it difficult to set up chatbot questions and flow.
Price — From $20/month
3. Intercom
Intercom is a platform for customer communication that enables companies to use business chatbots to interact with and assist customers. A set of applications for messaging, automation, and external customer support are also included in the platform.
Pros
Reviewers appear pleased with Intercom’s capacity to retrieve contact-specific analytics quickly.
Clients value the platform’s capacity to monitor team performance efficiently.
Features and options for customization are adequate.
Cons
Developing a robust multi-channel program in Intercom can be difficult.
A few users have mentioned that setting up a program like this without giving up some channels is difficult.
Price — $74/month
4. Twilio
Reputable cloud communications platform Twilio lets companies integrate email, text, phone, and other communication features into their apps. Twilio provides APIs and tools for building chatbots using different methods and technologies, including Twilio Studio, Functions, Autopilot, and OpenAI GPT-3.
Pros
Users appreciate Twilio’s API capabilities for WhatsApp and various other software integrations.
Highly customizable features and functionalities.
Ability to use language models like ChatGPT to create more engaging and creative conversation.
Cons
Many users have expressed dissatisfaction and delays in issue resolution.
Charging per message, call, or video makes it costly.
Price — From $0 to $150/month
5. Kore.ai
Kore.ai offers AI-optimized customer and employee experiences using conversational AI technology. They offer a no-code site that can be used to design, create, test, host, and deploy artificial intelligent-rich VAs, process assistants, and conversational digital applications across more than 30 voice and digital channels.
Pros
High customization includes using custom JavaScript code and different kinds of nodes.
The multi-engine NLP technique allows chatbots to understand and respond to natural language in a human-like manner.
Cons
Lengthy integration process with other apps.
No keyboard shortcuts.
Price — $50/month.
Examples of How Stores Use Chatbots
To understand how the technology is leveraged, here are some eCommerce chatbot examples showing implementation by various brands and businesses:
The clothing brand H&M developed a chatbot for the messaging app Kik to complement its eCommerce store. The chatbot is a virtual stylist.
Lego, a successful toy company, introduced an eCommerce chatbot named Ralph to its customers. Ralph guides customers through the company’s overwhelming catalog.
The e-commerce chatbot for denim retailer Levi’s does everything from customer service to acting as a virtual stylist.
Nivea has a straightforward e-commerce chatbot focused on their face care line of business. Its goal is to assist users in identifying their skin type.
Ebay’s shopbot aims to streamline the shopping experience with billions of listings added to the platform daily.
Customers can schedule a makeup appointment at the closest Sephora location using the Sephora chatbot.
The Domino’s chatbot guides users through the easy and entertaining steps of placing a pizza order.
AI Chatbots Are The Future Of Customer Engagement and Service
In conclusion, eCommerce chatbots have become indispensable tools for enhancing customer experiences, boosting sales, and optimizing lead generation in the digital marketplace. Contact us now to find out how eCommerce chatbots can benefit your business.
In addition to helping you select the best chatbot platform, our skilled team can modify its functionality to meet your unique requirements and continuously assess and improve its performance.
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prateekshawebdesign · 8 months
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The Latest Trends in Ecommerce Website Design 2023
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With 2023 set to be another landmark year for the e-commerce industry, the sector has experienced unprecedented growth in recent years. As online shopping gets more popular and consumer expectations alter, the importance of ecommerce website design grows. In this post, we'll look at the trends that will have the biggest influence on e-commerce website design in 2023.
Mobile-First Design The mobile commerce trend, which has been gaining traction for some years, is likely to grow further in 2023. Mobile-first tactics are increasingly being used in the design of e-commerce sites to ensure that they are user-friendly and load quickly on mobile devices. Google's recent change to a mobile-first indexing approach has emphasised the importance of adaptable site design for mobile devices more than ever.
User-Centric Design When developing an online store, the design of the user interface and the user experience are critical. Websites are becoming more user-friendly, with fewer clicks necessary to execute typical operations and an emphasis on delivering a more straightforward shopping experience. Personalised product recommendations, chatbots powered by artificial intelligence for customer support, and enhanced filtering options to help consumers quickly find what they're looking for are all things to keep an eye out for in 2023.
AI and Machine Learning Integration Artificial intelligence (AI) and machine learning are revolutionising the internet retail business by monitoring user behaviour, anticipating preferences, and creating personalised purchasing experiences. E-commerce websites will utilise artificial intelligence in 2023 to give personalised product recommendations, changeable pricing, and chatbots to answer client inquiries. The application of these technologies would not only improve the user experience, but would also raise sales and patron satisfaction.
Augmented Reality (AR) and Virtual Reality (VR) The usage of augmented reality and virtual reality in online shopping is transforming the business. More online retailers will provide virtual reality and augmented reality experiences by 2023, allowing customers to view how a purchase will appear in their own homes. Finally, this can increase e-commerce sales by increasing client confidence and lowering returns.
Sustainability and Ethical Design Consumers' knowledge of ethical and environmental problems has grown. E-commerce website designs are increasingly including sustainable and ethically sourced merchandise. Popular firms' websites now include eco-friendly design elements such as information on the company's commitment to sustainable practises, support for fair trade, and examples of eco-friendly packaging.
Voice Commerce Because of the growth of voice assistants such as Amazon's Alexa and Apple's Siri, online buying is changing. By 2023, online businesses must make their sites compatible with speech search and voice commerce so that users can swiftly locate and purchase items using just their voices. Two examples are natural language processing and voice-enabled navigation systems.
Read More
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crytogloria · 10 months
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ChatGPT is a Shiny-Gloss Coat That Every Business Must Apply
AI technologies have spread across continents in a blink of an eye. The backstage reason for this evolution is the way how businesses adopted those fast-learning technologies. One of the revolutionary inventions of AI in recent times is ChatGPT, with millions of users. This natural language processing model has the power to generate human-like responses to users’ questions. 
While diving back into the history of AI language models, Google’s BERT, Microsoft’s Turing, and others, we are not new to language models. However, what set ChatGPT apart from its counterparts was its technical power and precise user-centric responses. ChatGPT gives excellent dynamic responses, making it suitable for business applications. 
For example, let us talk about Want to utilize ChatGPT in your business
First question, why should I integrate ChatGPT, and why not other NLP languages? 
ChatGPT offers a cutting-edge performance backed by its transformer architecture and outstanding outcomes on various NLP benchmarks. This makes it a flexible tool to fit right into a business’s applications. 
ChatGPT does not have any standard response model. Instead, it provides responses based on the input prompts. Integrating ChatGPT is easy because we have open-source libraries, and pre-trained models, and APIs. These reasons make ChatGPT more effective than other tools and emerge as the popular choice for any NLP application. 
What are ChatGPT APIs for business incorporation?
ChatGPT can be integrated with business applications through APIs, and here are some popular ones. 
Hugging Face Transformers API This API provides access to various pre-trained NLP models for various NLP chores. 
GPT-3 APIThis OpenAI API offers businesses a powerful means of text generation, synopsis creation, and translation using the GPT-3 language model.
Google Cloud NLP API This Google Cloud API facilitates businesses to perform tasks like studying sentiment, entity recognition, and input text categorization. 
These are some popular ChatGPT APIs suitable for businesses. However, a business’s size, NLP tasks, performance resources, and other factors determine which API will be ideal for an application. 
Which businesses can integrate ChatGPT?
Luckily, ChatGPT can be integrated with a variety of business and software applications, such as those given below. 
Ecommerce and e-retail Any ecommerce site can integrate ChatGPT to give visitors personalized product suggestions, descriptions, and user-centric content. 
Advertisement Marketers can use ChatGPT to generate SEO-purpose blogs, articles, social media posts, and other sorts of content to grow their reach. 
Financial services ChatGPT can be a personalized investment advisor, portfolio analyzer, and financial planner when integrated into a financial app.
Customer support services ChatGPT can replace boring chatbots and virtual assistants by enabling precise and targeted responses to each customer inquiry. 
E-learning services ChatGPT helps students to get resourceful and unlimited learning records with utmost personalization. 
Conclusion: Will ChatGPT replace a workforce?
No, ChatGPT is not showing signs of replacing manual workers. Instead, it gives exceptional support to employees to improve their work efficiency and automate repetitive tasks. You can consult with a leading AI expert team to get ChatGPT integration services for your businesses. 
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syscraftonline · 1 year
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What Are AI-Powered Chatbots And Their Benefits?
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Demand for AI-powered communication will be on the increase in 2021. Websites will be more focused on building AI-powered chatbots and virtual assistants for improving customer experience.
First of all, understand what an AI-Powered chatbotis, A chatbot is an artificial intelligence (AI) software that can converse (or chat) with a user in natural language through messaging applications, websites, mobile apps, or the telephone.
Chatbots may be underrated and can't give all the answers to customers as humans, but they are convenient and can instantly engage users once they land on the web page.
Chatbots provide users with fast responses, which can help businesses to avoid delays and customer drop-off rates.
All Chatbots are trained on data collected from users through a series of engagements, which allow them to provide better solutions. Moreover, they use natural language to create interactions with humans.
Speech recognition techniques and cognitive intelligence are combined to make chatbots more reliable than human support staff. Global industries such as IT, Educational, eCommerce, travel and tourism, healthcare, etc, are realizing the importance of chatbots.
Why Chatbots Are Important?
1) Chatbot applications streamline interactions between people and services
2) Enhance customer experience
3) At the same time, they offer companies new opportunities to improve the customer engagement process
4) Reducing the typical cost of customer service
Type Of Chatbot
Support Chatbots
Support chatbot designed to solve a specific problem, They should be able to walk a user through a business process and answer a wide range of FAQs.
Skills Chatbots
Skill chatbot can just follow a command to act. For example, a skills chatbot can follow the command ‘switch on the fan’ readily, with its speech recognition functionality. Amazon’s Alexa has great chatbot features.
Assistant Bots
The most successful example of assistant bots is Siri by Apple, which can not only assist the user with several tasks like fetching the news, making a google search, setting reminders, etc but also responds funnily if it doesn’t understand any query.
Transactional Bots
These bots often act on behalf of humans to perform various transactions. For example, in a restaurant placing an order, making a reservation, etc.
Information distribution and gathering Bot
Both bots are very important for a website because information distribution chatbots send post and news notification to the user which help to increase more traffic on site. An information gathering chatbots collect all important information from a user.
Information gathering bots are very relevant in the education and corporate training sector as well as in the digital marketing sector for research-based tasks.
These are the top five types of chatbots we can integrate our website to become more responsive.
It depends on your business needs so firstly understand your business and which type of question to ask your customers.
Conclusion
To sum up, depending on the usability and functionality, chatbots can be of the top five main types.
Support chatbot with its context awareness, unique personality, and conversational nature finds use in several industries.
Skill chatbot can just follow a command to act.
Assistant chatbots are a combination of support and skills chatbots with the capability to both understand humans and follow their instructions.
Transactional chatbots can help reduce the workload in several industries by performing transactions on behalf of humans staff
The information-gathering & distribution bots can be great for the research and distribution of information.
Connect with our team to help you create a chatbot for your website and increase your sales tremendously.
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usm1566 · 1 year
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Everything You Need to Know About Chatbots in Ecommerce
E-commerce chatbots are computer programs that interact with website users in real-time. They provide customer service, answer questions, recommend products, collect feedback, and track engagement.
There are three types of e-commerce chatbot platforms:
Artificial intelligence (AI) powered chatbots that use natural language processing in AI. This mimics human behavior and speech patterns.
Rule-based chatbots provide answers to predefined questions that a user can ask. Hybrid chatbots that offer AI and rule-based conversations.
Most messaging bots integrate with WhatsApp, Instagram, Facebook
 Messenger, and Google Business Messenger. That means retailers can offer omnichannel shopping experiences for their customers.
Why Were Chatbots Created?
Society has become increasingly reliant on technology, and many customers expect it to be a part of any self-service, shopping, onboarding, or customer service experience.
AI Chatbots were created as part of the automation revolution, as companies learned that they could streamline work systems by using chatbots for simpler problems to give employees more time to handle the tasks needed for them. humans.
As FAQ and troubleshooting pages became more and more common for businesses and brands on their website, chatbots were able to take the user experience a step further by personalizing it. Chatbots can save companies time and money and promote customer satisfaction. Essentially, they were made as a modern convenience.
Recommended To Read: Cost to make AI virtual voice assistant apps
The Benefits of Chatbots in e-Commerce
In the world of e-commerce, chatbots are transforming the experience users have with businesses and replacing it with an experience they have with friends. Since they are built with AI and governed by a predefined set of rules, they learn and adapt to complex business problems and provide quick solutions to user queries, just like humans would. The benefits of using chatbots for your eCommerce business are many, let's dig deeper.
1. 24/7 Support
Most clients anticipate firms to be open around-the-clock. While having 24/7 customer care personnel is an (expensive) alternative, using chatbots allows you to do away with that cost while still guaranteeing that your clients are served right away, no matter what time of day. Providing service at all hours is a terrific method to guarantee client pleasure.
2. Personalization
Chatbots can also be used to gather visitor data, which can then be utilized to improve product recommendations and suggestions. You can customize product pages, increase customer loyalty, and foster client affinities by understanding consumer inquiries, requirements, and preferences. Chatbots can also advise clients when an item is out of stock, propose suitable substitutes based on their preferences, and let them know when to expect delivery of the item.
3. Reduced Costs
Chatbots can help you save a significant amount of money on customer service by doing the majority (or perhaps all) of your customer support tasks. Effective chatbot customer care reduces the need for human support, allowing you to concentrate on more important features of your e-commerce site, such page design or checkout.
Recommended To Read: How to Develop an Audio Social Media App Like Clubhouse?
4. Product Guide
Visitors to online stores frequently become lost in the maze of millions of products. These clients can use chatbots to identify the precise item they're looking for in a vast catalog, proceed directly to the payment page, or learn about current sales. Chatbots can assist customers and enable them to make purchases on the move by responding to particular client questions with information or suggestions.
5. Cart Recovery
Contrary to popular belief, an abandoned cart can also be a great source of income. Chatbots can remind users of the items in their abandoned shopping cart and ask them if they are willing to continue with the checkout process or if they would like to clear their cart. More often than not, these reminders prompt customers to revisit their cart and allow them to purchase some, if not all, of the items in their cart.
Here Are Some Example Chatbot Use Cases
Sure, chatbots are an amazing tool for customer service. But that doesn't mean that's all they're good for. Here are some great e-commerce chatbot use cases to inspire your creativity. Let these give you some ideas on how you could best use your chatbot.
Recommended To Read: Fashion online shopping platforms like Shein
Transparency in the supply chain
Customers are now concerned about sustainability. They are not just interested in using a product. They have begun to worry about how the product was obtained and from where
Loyalty Programs
Chatbots could be linked to customer rewards accounts, making it much easier for customers to access their reward points. The bot could even send customers offers tailored to their preferences.
Product Lifecycle Offerings
There are some products that your customer has to buy on a recurring basis. And you have an estimate of when they will have to do it. The problem is that if you just sit and wait for them to come to you, they may very well go to another provider.
Sales Funnels
AI e-commerce chatbots can find out where leads are in sales funnels through information gathered during conversations. Because of this, businesses can decide on the best ways to convert them into paying customers.
Recommended To Read: Top IOS app development companies in United states
Generation of Testimonials
At some point after the purchase, your chatbot might reach out to the customer to ask for feedback and reviews. Since the request is conversational, the user may be more inclined to give a good review. You can now post these reviews as testimonials.
Conclusion
If you haven't been incorporating chatbots into your eCommerce business, you're missing out. There is a lot of scopes to strengthen your business and processes and even boost sales with chatbots. Customers with whom you interact well are easier to retain. Using a chatbot could really be one of the best investments you could ever make for your business.
If you're interested in exploring chatbots as an option, let USM Business Systems make it simple for you. Our platform allows you to build chatbots that work best for your business, without having to spend huge amounts of time and energy coding the bots. You want your bots to simplify your processes; We help you do it by simplifying the process of creating your chatbot!
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Artificial Intelligence Market is expected to witness Incredible Growth during 2031-Google, Amazon, Meta, IBM
Global Artificial Intelligence Market report from Global Insight Services is the single authoritative source of intelligence on Artificial Intelligence Market. The report will provide you with analysis of impact of latest market disruptions such as Russia-Ukraine war and Covid-19 on the market. Report provides qualitative analysis of the market using various frameworks such as Porters’ and PESTLE analysis. Report includes in-depth segmentation and market size data by categories, product types, applications, and geographies. Report also includes comprehensive analysis of key issues, trends and drivers, restBlockchain Marketraints and challenges, competitive landscape, as well as recent events such as M&A activities in the market.
To Remain ‘Ahead’ Of Your Competitors, Request for A Sample –https://www.globalinsightservices.com/request-sample/GIS10045
Artificial intelligence technology is used to create and interpret human-like or machine-like responses in order to make intelligent decisions. This technology is used to interact with humans in natural ways, such as through conversation, and to process and understand human language. Artificial intelligence technology can also be used to create and interpret images, and to make decisions based on data.
Key Trends
Artificial intelligence (AI) is a rapidly growing field with immense potential. Here are five key trends in the AI market or technology:
Rapid growth in AI hardware and software.
Increased adoption of AI in the enterprise.
Emerging markets are leading the way in AI adoption.
AI is transforming industries.
AI is changing the nature of work.
Key Drivers
Artificial intelligence (AI) is still in its early developmental stages, which presents both opportunities and challenges for businesses wanting to adopt AI technologies. Currently, the AI market is being driven by the following key factors:
The ever-increasing volume of data: The growth of data is one of the key drivers of AI. The more data that is available, the more AI can learn and improve its accuracy. This is why businesses are increasingly turning to AI to help them make sense of their data and make better decisions.
The need for speed and accuracy: In today’s fast-paced world, businesses need to be able to make decisions quickly and accurately. AI can help businesses do this by providing them with the ability to process large amounts of data quickly and make predictions based on that data.
The decreasing cost of AI: As AI technology becomes more advanced and more widely used, the cost of AI is decreasing. This makes AI more affordable for businesses of all sizes, which is driving adoption of AI technologies.
The increasing availability of AI talent: As the AI market grows, so does the pool of AI talent. This is making it easier for businesses to find the AI experts they need to help them implement AI technologies.
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Market Segments
By Offering
Hardware
Processor
Memory
Network
Software
Application Program Interface (API)
Machine Learning Framework
Services
Deployment and Integration
Support and Maintenance
By Technology
Machine Learning
Deep Learning
Supervised Learning
Unsupervised Learning
Reinforcement Learning
Other Technology
Natural Language Processing
Context-Aware Computing
Computer Vision
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Security
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Human Resource
Others
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Small and medium-sized enterprises (SMEs)
By Vertical
BFSI
Retail and eCommerce
Telecommunication and IT
Healthcare and Life Sciences
Automotive
Government and Defense
Manufacturing
Energy and Utilities
Others
Key Players
Google
Amazon
Meta
IBM
Microsoft
Apple
Salesforce
SAP
Oracle
Intel
NVIDIA
Twitter
Accenture
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machinetranslation · 1 year
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Business Strategy During the Recession: Leverage Automation to Do More With Less
Heading into Q4 of 2022, layoff announcements hit our news feeds daily. As of September 2022, more than 52,000 workers in the tech industry alone have faced job cuts, certainly itself a "business strategy during a recession". Those who remain after the layoffs face another challenge: Facilitate growth in a world where “inflation” and “recession” are buzzwords in every conversation.
Regardless of experts debating whether or not “recession” is the correct term, the state of the world right now is clear: Businesses are bracing for cost-cutting measures. According to a recent survey by PwC, approximately 50% of businesses expect to cut their workforce in the next six months to a year.  
We won’t see budget increases or clearance to hire new team members any time soon. Instead, we have to learn to do more with less. In this article, you’ll learn about business strategy during the recession and how to leverage technology to reduce costs and fuel growth.
How Businesses Are Bracing for the Recession
Weirdly enough, companies known for embracing and promoting change have mainly used traditional cost-cutting strategies in 2022 and into 2023.
Job Cuts
After a banner year for tech, layoffs are here. Job cuts have increased exponentially. Tech companies as colossal as Netflix and Meta have taken part in the trend, as well as Robinhood, Glossier, Better, Stripe, Lyft, and more. Some organizations blame the COVID-19 pandemic for drastic layoffs, while others attribute them to over hiring during periods of rapid growth.
Even eCommerce giant Amazon is engaging in belt-tightening, shutting down projects, and freezing corporate hiring.
Innovation Emerges from the Darkness
During a year that featured mass layoffs, crashing stock prices and extensive crypto scandals, ChatGPT emerged as a major step forward in AI innovation. The application, which quickly surpassed one million users, can carry multiple conversations at once, write software code and answer questions – signaling a new phase in natural language processing using AI.
In fact, according to tech industry data firm Pitchbook, early-stage investors and software developers have moved from crypto based to generative AI projects across the board. Many have even cited ChatGPT as a search disruptor, potentially putting Google’s iron grip on the search market at risk. Whatever the future holds, ChatGPT shows that even as economic conditions get tough, innovation is sometimes unstoppable, even without major investment costs.   
Shifting Business Strategy
Companies that previously thrived in the brick-and-mortar space have had to shift their focus to online operations to survive the COVID-19 pandemic. It’s not just retail-focused businesses that were directly affected; many companies have had to adjust their concentration from in-person sales and interaction to online and digital marketing.
Which Under-Adopted Cost-Savings Measure to Embrace
While the above methods are commonly implemented and can be effective, under-adopted cost-saving strategies may be the key to coming out on top amid rough economic times.
One of the most prevalent and effective solutions is automation or embracing advanced technology over the hard cost of labor.
Moving into an AI-Driven World
LinkedIn co-founder Reid Hoffman recently offered advice to business leaders about the prevalence of AI in our modern world. Hoffman said, “You are sacrificing the future if you opt-out of AI completely.”
While AI may not have a place in every department in your organization, doing your homework and knowing when to use it is critical to business strategy during a recession.
In the world of language translation, machine translation solutions combining AI with MT technology are changing the game for organizations around the globe.
Rather than paying numerous salaries of in-house translators to keep up with the demand for translation within your organization, you can invest in advanced technology to do the work for you—and at a greater volume and faster speed than even the best translation teams can produce.
SYSTRAN’s neural machine translation software is a highly sophisticated example of a cost-saving system that can accurately translate your business’s documents, communication, and other critical components.
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  Solving Language Translation Issues Across Multiple Departments
All too often, several teams in a single organization have the same problem—but siloed communication and geographic separation prevent them from identifying their shared headaches.
Case in point: translation needs for teams as varied as legal, marketing, customer support, finance, research and development, and IT.
The cost-effective solution to this problem will never be giving each team a separate translation budget, with each team choosing their preferred resources. Rather, a single robust MT engine accessible by every team universally solves the problem while providing the side perks of drastic cost reduction and increased productivity.
How SYSTRAN Helps Companies Cut Costs with Advanced Technology
Take SYSTRAN’s case study with Ariel Corporation, for example. Ariel Corporation is a quintessential American entrepreneurial company that’s the largest manufacturer of separable reciprocating gas compressors worldwide.
Ariel partnered with SYSTRAN to elevate their workflow, increase machine translation output, and minimize costs. Before they implemented SYSTRAN, 17% of Ariel’s overall translation efforts came from machine translation. Afterward, SYSTRAN was able to help the company reduce human translation efforts by a staggering 31% and improve the quality of machine translation by 100%.
By improving the MT translation process, SYSTRAN provided Ariel’s translators with an additional, trustworthy reference source to use while translating new segments. It’s hard to quantify this benefit, but it reduces post-editing time dramatically.
Use NMT from SYSTRAN as a Cost-Saving Opportunity
Constructing a solid business strategy during the recession requires using tactics that your competitors aren’t adopting. Technology provides us with resources to reduce costs and fuel growth in an economic downturn.
For many enterprises, neural machine translation software can be the pathway toward achieving more with less. Nothing illustrates this more effectively than SYSTRAN’s ROI Calculator, demonstrating how NMT creates massive cost savings for companies with international communication needs.
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You can test the power of SYSTRAN’s NMT software for free today. It only takes a few seconds. Come and see what all the excitement is about.
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farpolaris · 2 years
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Ivona tts voices
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Create realistic text-to-speech AI voices with Resemble's voice cloning software. Choose the speech rate that works for you. Female 1 - Mature, Professional Female 2 - Youngster, Fast. Under installing voice data you can select if you want male or female. To use these voices to create synthetic speech, see how to create synthetic voice audio. Whether you need a voice for a talking toy or are casting a role in a commercial, you'll find all the cuteness that can be mustered here. Jumpa lagi teman siang-siang saat ini saya ingin upload sekitar 30 Lebih Cute Anime Girl Voice Text To Speech. It is another cool program of AthTek Skype Recorder's development v2 gamer girl soundboard$1 for requested audios. iSpeech is used to create podcasts, monetize blogs, attract larger audiences to eCommerce websites and vastly increase the reach of your online presence across It is a web based online text to speech (tts) tool which can convert from text to speech in audio formats like text to mp3, text to wav file. I want to be there to hold your hand and shield you from any trouble that comes your way, sweetie. 999+ Text Emoji - Text Faces And Lenny Face ( ͡~ ͜ʖ ͡°) ( ͡~ ͜ʖ ͡°) ( ͠° ͟ʖ ͡°) ᕙ(´ᴥ`)ᕗ Text Emoji Is The Best Website For Finding Cute Smileys, Text Faces, And Lenny Faces. Meet the ReadSpeaker TTS family of high-quality voice personas and put them to the test. cute anime girl voice text to speech everybody, who need help with writing assignments, may get custom speech at the pensters com. You just have to type in the text box the text you want to convert into speech and choose which language and press "Speak" button.
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Use Murf’s lifelike AI voices for podcasts, videos, and all your professional presentations. Text To Speech(TTS) or "Read Aloud" technology, take words on a computer or mobile devices and convert them into audio in diffrent languages. Voices included in this pack include: Agnes, Angela, Celeste, Donna, Julie, and Lisa. Great text-to-speech (TTS) voices build trust with every conversation. Choose a natural and clear voice from a wide selection of IVONA text-to-speech voices. If you want to use the corresponding sound file you need to create a personal account and purchase it. Kalau sobat sedang mencari Cute Anime Girl Voice Text To Speech kamu berada di situs yang tepat. " My ACT uses the spanish voice and I cant seem to change it to english. Resemble clones voices from given audio data starting with just 5 minutes of data.
He has worked with clients such as Penelope Cruz, Eva Longoria, and Roselyn Sanchez.
Change your voice to a male, girl-female, robot, deep, slow, famous people voice, etc. Voices that Amplify your Content Go from text to speech with a versatile AI voice generator. AI Voices are created by machine learning models that process hundreds of hours of voice recordings from real voiceover artists and then learn to speak based on the audio recordings. Replay the text as many times as you wish. Most of our neural voices uses WaveNet, "a deep generative model of raw audio waveforms. When using google translator input text by copy-paste method and press listen. Text2voice is a free to use service that lets you convert text to speech in high quality voice in about 20 languages and 10 different dialects. Download FREE Female Voice sounds - royalty-free! Find the Female Voice sound you are looking for in seconds. onl here as follows: Use Natural Voices: We use very natural and only high-quality natural voices Nuance Vocalizer delivers life‑like voices that are trained on your use cases and dialogues, and speak your language as fluently as a live agent. net The best system of automatic voice acting at your service. Today Kukarella gives you instant access to 540 realistic voices across 81 languages. Mix i 100%, pitch i 80% and humanizer i off. Enjoy a pleasant speech and an intuitive synthesizer. Cute girl voice text to speech “I decided it is better to scream.
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aisera28 · 3 years
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Should Your Small Business Use ECommerce Chatbots?
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The Pros and Cons of Conversational Commerce
Conversation is a core part of the buying process, whether you're asking the wine clerk what red she recommends or messaging a store owner on Facebook to see if they sell gift cards.
I'm sure you've visited a website and had a chat box pop up, asking if you needed help or offering to start a conversation. Chances are, the "person" with whom you're speaking isn't human.
A chatbot allows business owners to provide responses and solutions - and even generate leads and sales - 24/7 through automated customer service live chat. According to IBM, up to 80% of routine customer service questions could be answered by a chatbot.
There are two types of chatbots:
1. Those that rely on rules and can only accept/respond in limited ways.
2. Those that use artificial intelligence to employ sophisticated algorithms to accept/respond.
One of the areas we'll see this tech more and more in is healthcare. While nothing will replace a professional - especially in an emergency - it's convenient and fast to ask a bot a simple question about a cold or what medications interact with breastfeeding.
Here's an example: Florence is a popular online personal health assistant. "She" has become focused on two main features: health tracking and medication reminders. All users have to do is start a chat with her in Facebook Messenger, Kik or Skype and she'll jump in. Know more here AI Chatbot
Now, let's take a look at three pros of conversational commerce:
1. Fast responses, multiple options. You're able to answer queries ultra-fast and this type of interaction is possible on a wide range of platforms including Facebook Messenger, SMS, Google Home, Amazon Alexa, Apple Business Chat and WeChat.
2. Money, money, money. You don't need to work late responding to questions and you don't need to pay employees to respond to every interaction. If you want to sell through your bot people can purchase your product or service anytime, anywhere.
3. You automatically gather data. eCommerce chatbots collect data so you can offer a more personalized experience each time someone communicates with your brand. And, you gain lots of valuable insight on your users' needs, pain points and buying habits.
Caption: Domino's uses a wide variety of tools to allow pizza lovers to rapidly order, pay and track their food.
Let's balance that out with three cons:
1. They can't replace humans. Especially in the medical and legal fields, there's a concern that patients may use these technologies instead of seeking professional help. Also, you shouldn't use conversational commerce as your only form of customer service. Your clients should be able to connect with a live person, at least during your regular business hours.
2. Misunderstandings can happen. The problem is with natural language understanding, which is the ability to determine intent. Bots aren't as skilled at understanding us as our fellow humans are - at least not yet. Customers will get frustrated with eCommerce chatbots that don't work well and will take their business to a competitor.
3. They're not right for every situation. It's true that many companies can benefit from this ever-changing technology, but don't try and force it. If your services are too complex to map out in AI chat or require thorough consultations, a chatbot probably won't help lead-qualifying efforts or sales.
Chatbots are far from perfect, and while they'll certainly advance going forward, you don't want to alienate customers now. By understanding the pros and cons, you can ensure you're making the best chat-choice for your business.
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siamcomputing · 4 years
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Have you ever wondered how mobile apps have changed our lives drastically?
Waking up to a morning alarm, catching up daily news, having a chit-chat with a long-distance friend, ordering a quick bite, booking tickets for the weekend party, maintaining your to-do lists, binge-watching your favorite series, checking your email and quickly following up with a project, monitoring your sleep time — you have exclusive mobile apps to pull all these off and accomplish a lot more.
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Mobile apps have become part and parcel of our daily routines. A day without these mobile apps is uninteresting, boring, and like going back to stone ages. The trends in the mobile app sphere are changing on a daily basis and advancing rapidly with a focus to leverage technology to ease our lives and businesses.
If you are looking forward to launching mobile apps for your business, it is crucial that you need to be aware of the contemporary trends in mobile app development. In this article, we will walk you through the latest trends and developments in the app technologies so that you can develop an app that is future-ready.
What follows is a list of most recent and top nine trends in mobile apps that you need to know:
#1 Reality is more fascinating than fiction when it is augmented [AR]
AR that stands for augmented reality isn’t a new terminology for technology enthusiasts. It is researched that the market for the AR-powered mobile apps will hit $209 Billion by 2021. Augmented reality lets your app give more real-like experiences to your users. AR is a kind of technology where computer-generated elements and models are superimposed on real-world elements to give a stunning and composite experience to the users. This augmented reality has been on its booming curve since recent years, especially in the gaming and entertainment industries. You can leverage augmented reality to offer unique and compelling digital experiences to your customers and interact with them in a memorable way.
#2 Accelerated mobile pages that accelerate your performance
It’s been more than three years since Google started giving a high-preference to mobile-friendly webpages in indexing and ranking. Accelerated mobile pages, often abbreviated as AMP is a technology used to decrease the website’s load-time on mobile devices. This has taken the mobile design industry by storm and resulted in webpages that are lightweight and load quickly. Now, mobile apps are also adapting to AMP technologies and gearing up to faster, smooth, and seamless page loads. Make sure your app pages have a decent AMP score because AMP-enabled mobile apps go a long way in decreasing the bounce rate and increasing the user retention rate.
#3 Get all things done with Internet of Things (IoT)
From the time Internet used to be a luxury to today where it has become an absolute necessity, the rate of its growth has only been astounding. The future of the Internet is more than exhilarating. Internet of things (IoT) refers to interconnecting all the objects and things around us via Internet with computer-embedded smart devices to enable remote operations from anywhere any time.
The IoT devices are majorly operated, accessed, and controlled on mobile devices like smartphones and tablets and a lot of IoT-based mobile apps are being developed these days. The concept of IoT is definitely here to stay and mobile apps can’t envision their future without leveraging IoT.
#4 From chat to call, Artificial Intelligence does it all [AI]
The scope of incorporating new-age technologies like artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) in mobile apps has widened like never before. AI-powered apps like Google Assistant have raised the bars and set really high standards. The percentage of mobile apps that use AI has increased drastically in 2020.
Big players like Google, Facebook, Microsoft, and IBM are investing a huge chunk of dollars on Artificial Intelligence. AI-powered mobile apps make use of advanced analytics, cognitive interfaces, and intuitive dashboards to deliver data-driven insights and insight-based actionable items to its business users.
#5 M-commerce becoming the new eCommerce
Mobile devices have redefined online shopping experiences to a large extent in the last couple of years. From adding items to the shopping cart to integrating seamlessly with the payment gateways, there are mobile apps that provide comprehensive shopping interfaces end-to-end. Payment apps like Google pay and Apple pay are replacing conventional debit/credit card payments and preferred by customers for their ease of use and transactions. The future of apps is flourishing and promising with m-commerce integration. Thus, developers need to make it a point that their apps are scalable and m-commerce enabled.
#6 Cloud-based mobile platforms gonna rain cats and dogs
Cloud storage comes with a plethora of benefits and cloud systems cater to a broad set of users ranging from non-technical users, business users, tech-savvies, and hi-end professionals. From small-medium enterprises to mom and pop start-ups, a lot of businesses depend upon the cloud storage applications. This opens up great platforms for mobile-based cloud storage applications that are handy, flexible, and scalable. Dropbox, Google Drive, OneDrive, Microsoft storage are familiar cloud storage platforms used by numerous businesses. App developers need to learn and equip themselves to meet the humongous need of developing cloud-based apps that are going to be the order of the day.
#7 Safety and security is not an option
While technological advancement and growth have opened up the doors of innovation wider like never before, there’s a grey side to it too. The threat to security and data privacy has become a major reason to feel unsafe online. Towards the end of 2019 and the onset of 2020, the digital users’ community has become highly sensitive and more vocal to the security-related issues. The apps that are going to pass the test of the time are the ones that enforce a transparent mechanism in place to ensure safety, reliability, and data protection.
App developers need to understand the safety concerns and adopt foolproof mechanisms to prevent issues like insecure storage, privacy violation, data breach, inappropriate use of personal identifiers, and unsafe deployment.
#8 Let bots do all the chatting
Twenty years ago, if someone told us we can send unlimited free SMSes using cellular data, we must have ridiculed them. But apps like WhatsApp made it true and possible. Likewise, it should be hard to believe now that in another couple of years bots are going to take care of handling customer service, ticketing, and sales interaction completely.
Apps that have pre-programmed guidelines and logics to dictate the bots to choose appropriate and customized reply messages will take over communication all over the digital space. This replaces real-time communication and facilitates instantaneous, seamless, and effective communication without human intervention. It is expected that by the end of 2021, 85% of communication between customers and service providers will be taken care of by chatbots. App developers need to cope up with this most amazing trend to survive the competitive storm and provide unique and interactive conversational experiences to their users.
#9 On-demand apps are the next big things
As the very name reads, on-demand apps connect service providers and customers to those who have needs. Providing taxi services on-demand, delivering food on demand, running an errand on demand, rendering a babysitting service on demand, etc. are examples of providing services on demand via mobile apps.
The on-demand app market has made the Internet space a more open and democratic medium where service providers and customers interact with each other directly and effectively, thus empowering both the ends. These apps make it very easy for a customer to avail services on the go, in the blink of an eye. A lot of organizations have shifted their focus to adapt their business to an on-demand app model. It is studied that over 80 Million Americans make use of these on-demand services more frequently.
These mobile app trends are only glimpses of the future whereas, the actual and real future is more fun, interesting, mindblowing, and exhilarating. Technology enthusiasts can’t wait to see these trends get real, spread wide, and become a thing of commoners. When you hire a mobile app developer, you must ensure that they are up to date with these trends.
Follow this space to stay in the know of the latest advancements in mobile apps. This helps you leverage technology to upgrade your apps to current trends, beat the competition, and reach your customers better. For a free consultation on how to upgrade your apps to the recent trends, write to us at [email protected].
At Siam computing, we help you deliver a remarkable mobile app experience to your customers. We provide mobile app development services that use the most advanced technologies and platforms. With the best app developers company, we ensure that the apps that we deliver are unique, best-performing, high-tech, and up-to-date.
In the next chapters, we will get you a handy checklist that you need while choosing the freelancer/company to develop your app.
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