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empowerict · 3 years
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How Remote IT support helps in Modern Enterprise Growth
The IT team plays a pivotal role in today’s enterprise operations. With the advent of technologies, the demand for IT support has also increased for employees. Often many small businesses cannot afford the regular salary of an in-house IT team, which is why employing remote IT support may be the best option for your business in the long term.    
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A remote support team can streamline your business workflow and help reduce system downtime to increase business productivity. But rather than waiting for a technician to come and rectify the issue, it’s best to reach a Remote IT team to solve the problem immediately. So, Let’s check out the key points about how remote IT services promote your enterprise’s growth.    
Lower Operational Costs  
Approaching remote IT support services for business IT needs can significantly reduce operational costs. Their service charge is less, all thanks to desktop-as-a-service, IT administrators and teams can connect and access your device to rectify any technical issues. Additionally, using such remote support services offers system monitoring and system faults diagnosis without on-site check-ups. 
Proactive System Maintenance  
When you have access to remote IT services, you don’t need to worry about the technical issues because the providers will offer constant monitoring that helps identify problems before it causes serious damage to businesses. Additionally, the service provider also helps check the status of software if the programs require upgrades.  
Stay Business Focused  
Managing IT architecture by own is a time-consuming and tedious job. Business owners must be focused on expanding their business instead of focusing on troubleshooting system problems. Remote IT Support for your company can ease the stress of IT problems and help your employees focus more on their core jobs.  
Access to Advanced Technology  
Many Small businesses are either unaware of the latest technology or have budget issues utilizing the latest IT software or tools. That is the reason remote IT services is helpful for companies to provide access to the latest software technology applications, software updates, tools and other new technologies. Along with these, it will also improve the productivity of the business workforce.  
Key Takeaways
The recent shift of businesses to virtual workspace has provided a unique opportunity to opt for a wide range of remote IT solutions. In addition, the functionalities of remote support software have helped businesses save time and money and enhanced their overall support experience.  
In empower ICT, we help businesses scale up their operations and boost productivity with our complete IT solutions like IT audit, managed desktop services, remote IT support, desktop as a service and many more. Get in touch with our team to get reliable IT solutions and thrive your business to new heights of success.
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empowerict · 3 years
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With our devices connected to the internet and other networks, we open up a world of possibilities. For example, we can now access information on demand without having it stored permanently on our device; this allows us to manage projects with others from remote locations. However, these connections let vulnerabilities enter our system, enabling damage and theft in one way or another.
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empowerict · 3 years
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With the rise of remote working culture and the growing demand for flexibility in today’s corporate world, it’s no surprise that business owners are looking for solutions to make their businesses more efficient. This is the reason why business enterprises are adopting digital workplace solutions to make their remote workforce effective.
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empowerict · 3 years
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In this age of advancement and convenience, we often take for granted how much information is stored in our computers or other devices. However, the vital information on these machines isn’t as safe as it seems; hardware can be damaged due to physical or technical causes.  
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empowerict · 3 years
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A Managed IT support service providers offer a variety of services to meet your specific needs. Many companies offer different levels of managed IT support, from basic level helpdesk ticket handling to more intensive remote monitoring and root cause analysis. It means they can get you up and running with the right tools for your business’s unique industry needs.  
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empowerict · 3 years
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A robust phone system is the lifeline of your business. Therefore, it is essential to research before getting one for yourself. Hence, there are four significant things to consider phone equipment, type of provider, cost/customer service and location of the provider. You should also figure out the PBX phone system you are considering is a traditional legacy or maintenance-free IP phone managed in the cloud.  
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empowerict · 3 years
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How to Secure Your Business Emails?
Business owners often have to send sensitive information via email. These emails can include things like financial records, personal identity documents and contact information of employees. It is important that these emails are sent securely so they don’t fall into the wrong hands of cybercriminals.  
In the age of technology, cybersecurity is not something to be taken lightly. Every year millions of emails are exposed or hacked due to organisations’ careless attitude towards security measures. Therefore, it is important to be taken serious email security measures for both your personal and work email account to protect yourself from risk.  
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What are the common threats to business email?  
In order to keep your company safe against email intrusions--even if you think there’s no way that could happen--you need answers about what those issues might actually be. Here are some of them:  
1) Phishing: In phishing, the sender uses deception to gain private information such as credit card numbers, social security numbers, and passwords. The most common form of phishing is an email disguised to look like an official message from a bank or other organisation with some relationship with the recipient. Several organisations have reported that they have become victims in the last few years.  
2) SPAM: SPAM has become very popular in recent times, and it’s something that everyone knows. SPAM messages are often unwanted, frivolous, and push products or services of no interest at all on you - but they’re not going anywhere anytime soon!  
3) Spoofing Attacks: Spoofing attacks are more than just a harmless trick. It is a type of deceptive social engineering tactic in which an attacker will impersonate someone in your contact list and ask for the information they shouldn’t have access to.  
How to Keep Your Business Email Safe?  
It’s no secret that email is an essential business tool. Unfortunately, it's also very dangerous if it isn’t properly safeguarded from hackers and malware. One such relief is that it can be mitigated or even eliminated by adopting proper email security techniques across your entire organisation. Here are ways to secure business emails from malicious elements.  
You should train your employees: One of the most common reasons businesses become cybersecurity victims is human error. Assuming that your employees know how to use email accurately is a mistake; hence, contact an email security provider to train your team to avoid falling into an email trap.  
You must encrypt your email before sending it: One of the best ways to ensure that your corporate emails are protected is by encrypting them. This prevents anyone from reading or intercept what you’ve written in an email, even if they have access to it.  
You must use a reliable email system: One great way to ensure email safety is by choosing a reliable email system such as Microsoft’s Outlook and Google’s Gmail. This email system offers a two-step authentication method; it is an extra layer of email security that can save business data if their password is compromised  
Key takeaways: Many business leaders get nervous about cybersecurity; however, your email account can stay safe by following the above guidelines. These tips include being aware and not taking any shortcuts with protecting yourself from hackers or intruders— it never pays off!  
If you wanted to opt for the reliable and quality email security solution, then take the help of empower ICT- a leading email security provider in Australia. The team of empower ICT has been providing top-tier email security for the past ten years. Our team of experts offer flexible and adaptable solutions that work with any business type or size, including Google G Suite, Microsoft Office 365, on-premises Exchange 2003, and more!  
Connect with us to know more about our business offerings and what might work best for your business!  
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empowerict · 3 years
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Selecting the right business internet plans and connections can help prevent a lot of problems before they happen. It is the fact that a slow internet connection may lower the productivity of business employees. Therefore, it is essential to hire a business internet provider to get a stable, high-speed connection to boost business workflow.
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empowerict · 3 years
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 The demand for advanced collaborating and communicating tools has immensely increased to make business communication more effective. With the right collaboration tools such as Microsoft 365 device management, you can connect and support employees remotely, which ultimately encourages productivity, engagement, and business collaboration.  
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empowerict · 3 years
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The process of securing your email content from external unauthorised access is known as Email Security. Over the years, email security has improved, but it is still a long way to go. You might have faced several threat attempts while working remotely; due to email’s immense popularity, it has become one of the common vectors for many cybercriminals. Hackers use several approaches to exploit the system that includes phishing, spoofing, malware and many more.  
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empowerict · 3 years
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Video conferencing is a significant part of doing business in the modern corporate world. It encourages entirely visual communication with customers and other employees anywhere and anytime.  
This current pandemic has given the reason for social distancing and work remotely. Also, video conferencing services have provided a user-defined approach, and it fills in as the closest option to a face-to-face meeting.
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empowerict · 3 years
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Most modern businesses have now relied upon Networking Security Services, whether onshore or offshore, with the ever-evolving digital landscape. IT security is the need of the hour to grow business and boost productivity. Network Protection involves securing data from unauthorised access and protection against different web activities from system user.  
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empowerict · 3 years
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A security breach may have a scope of devastating consequences for any business. As high-profile data breaches making news headlines in Melbourne, it’s crucial for organizations to adopt and execute a robust approach by the best cyber security companies of Melbourne, Australia. Cybersecurity tools serve as a security gate to ensure that the information that you store in your devices doesn’t get hacked due to outside threats.  
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empowerict · 3 years
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A remote desktop service (RDS), also known as terminal servers, is a technology that enables users to interface to a particular computer from another location as if they were facing in front of it. After configuration of connection, users can perform a wide range of tasks like using the desktop in person. In addition, RDS in a cloud or hybrid environment enables the user and IT team of a business to secure access to software, folder, information and even fix issues over a connected network.  
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empowerict · 3 years
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A hosted PBX is a business telephone service supplied by a third-party provider. The ongoing maintenance and initial setup are primarily the part of the package for which a user needs to pay a monthly fee. This PBX system can function totally on the Internet by using VoIP service. One of the major benefits of hosted PBX is that there are no ongoing maintenance costs or additional hardware requirement.
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empowerict · 3 years
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With the immense use of mobile devices in the workplace connected with VoIP, Enterprise-level businesses could face security risks. The IT department must work hard to maintain inventory current whilst managing and securing all mobile devices. This is where MDM solutions are useful, here we’ll discuss key reasons why enterprises should invest in mobile device management solutions.  
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empowerict · 3 years
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How to Enhance Business Collaboration Using Digital Workplace Solutions
With various organisations moving to remote working now, the digital workplace has become the need of the hour. Still, getting a standard and effective digital workplace must be challenging for businesses as they have no universal definition of what they try to acquire.  
As in the age of technology, it became essential for you to adopt new innovative collaboration tools for enhancing business workflow. These collaboration tools, such as digital workplace solutions, have various advantages in boosting efficiency, bringing flexibility in the workflow environment, and reducing physical document management.  
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What business need digital workplace?  
A digital workplace is a virtual substitute for a physical office. It is a unified platform that delivers essential tools to assist in performing your work task effectively. The digital workplace services allow the free flow of information, which helps your employees be more flexible and enhance their overall productivity.  
What are the objectives of digital workplace solution?
It helps you build a more collaborative culture  
Integrate your workforce  
It offers a better customer experience  
Enables employees to work from home.  
It helps in hassle-free content management  
It helps you to save cost  
What to look for in a Digital workplace for modern business
Enterprises focusing on building a digital workspace should opt for a full-fledged digital solution such as Office 365 or SharePoint. Over time this digital workplace has become the backbone of a collaborative environment.  
So, while deciding on your digital workplace platform, just ensure that it delivers the following functionality:  
It should offer tools for business productivity. These tools help meet your job tasks, such as word processors, calculator, spreadsheet and presentation software.  
It should provide tools for effective collaboration. These tools let staff work together at the same time, perform real-time editing. It is equally beneficial for remote as well as office staff. SharePoint is a software that offers real-time collaboration on documents with your colleague.  
The digital workplace must have a platform for constructive communication. from the experience of many organisations, we can understand that the digital workplace is more efficient if it supports multichannel communication. Tools such as Microsoft teams offers instant messaging, video conferencing, recording of session etc.  
As far as we have seen, that digital workplace is transforming how employees collaborate with one another, how companies support their customers, and finally, how they do business. In order to get the best digital workplace solution within your business, we recommend you collaborate with empower ICT- a leading IT consulting company in Melbourne that delivers a wide scope of workplace services that assist businesses in collaborating digitally in a more effective manner.
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