#every fucking inventory inquiry i get im reminded of the subtle threat of {manager will be mad if you tell people to call stores directly}

[sustainedscreaming]

is mercury in retrograde or some shit? the moment it hit six, every single fucking customer i got was brain dead.

“i need your billing address”

“that is my billing address”

“thats literally the address to one of our stores”

“can you send the replacement to a new address”

“sure, can you provide the new address”

“yes, i can provide it”

*doesn’t provide it until being prompted again*

"[incomplete address]"

"city, state and zipcode?"

and dont get me fucking started on “adidas track suit”

there is not a thing as adidas tracksuit. there is track jacket and track pants. and guess what. you need to pick a model. adicolor. trio. primeblue. whatever the fuck. if you drag on a chat for an hour because you cant tell me what type of shit you want, what size and what store, you can get fucked.

"did you want the pants as well? if so, i need a product name"

"adidas track pants"

*links our website where there are 2 pages of adidas track pants* "pick one."

god forbid people actually answer a customer service agents question. i ask for this information BECAUSE I NEED IT TO DO MY JOB AND HELP YOU.

#im def getting coached for that stupid tracksuit moron #the first message i sent asked for all the information i needed and yet the fucking idiot turned it into a 40 message chat #every fucking inventory inquiry i get im reminded of the subtle threat of {manager will be mad if you tell people to call stores directly} #and then i end up handling fuckwits like that #i am not searching 5 products that i had to PRY to get you to give me and you cant even give me a fucking store. #may the whole company go down with the warehouse closure fuck customer service.