#anyway i hope they had an awful day afterwards for being such entitled dicks to us

[yenpondering]

Entitled customers are funny, imagine kicking up such a fuss with our managers that 2 mall security guards had to be called to come mediate all because you and your wife not only can't read but also can't see that our menu literally serves soft poached egg, not a boiled egg, in our Japanese rice bowls

Anyway read the menu properly y'all and ask questions if you're unsure, don't be a dick to hospitality workers especially over dumb shit

#this happened yesterday during boxing day #it was truly hilarious to me #this lady came to complain about our egg not being boiled fully #to which my managers were like 'yeah our menu only serves soft boiled it's shown and written very clearly on it' #but apparently this lady wasn't happy with that answer cause she left and then sent her husband back with the bowl to argue!!!! #and my managers were like nah we're gonna call security to mediate cause this guy legit just kept raising his voice #anyway in the time span of waiting for security to show up #this guy literally pulls his phone out to record a negative review of us which lmao alright #and then proceeds to tell customers looking at our menu to not order from us cause we've got bad food #they still ordered from us anyway with 1 customer saying to my coworker that they hoped he left soon cause he was making them uncomfortable #anyway security shows up and them + the guy + my managers talk for like 10+ minutes #with this guy apparently mentioning at one point that he wants us shut down #just to remind y'all if you're reading this that this is all over a soft boiled egg that is very clearly shown on the menu #and the whole thing ended with 1 of the security coming in to the shop to watch us remake the bowl without the egg #because apparently the guy was afraid we'd do something to his bowl #security looked done with this and apologised to us for this guy being so rude #also before anyone says anything both this guy and wife were fluent in English so it wasn't a matter of them not being able to read our men #and also again our bowls show a very obvious not hard boiled egg #anyway i hope they had an awful day afterwards for being such entitled dicks to us