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#aigh... what.. what am I suppose to do with this info.. like have they ? talked abt this ?? or did he think abt it enough to make a guess ?
official-portugal · 7 years
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A (long ass) guide to become a Friendly Tourist ™ in Lisbon
You know, I complain a lot about tourists and all and last night it got me thinking that there might be people out there reading these and wanting to visit Lisbon but feel self-conscious so I want to make one thing clear: we don’t hate tourists, we hate tourism as a phenomenon and the way it’s being dealt with. We also don’t hate tourists, we hate assholes. So I decided to put together a guide on how to become a friendly tourist in Lisbon.
- If you can, avoid AirBnB, although I understand for you guys it might be cheaper that way. But if you pick an Air BnB, chances are the home you’re staying in belonged to someone who got kicked out so you could stay there. So be fucking respectful. Don’t come home drunk at 3AM, don’t make any fucking noise at night. There might be children right upstairs and old people downstairs, so don’t do anything you wouldn’t want others to do to you. There are neighbors in that fucking building, people who have to go to work, so be fucking respectful. 
- Be fucking nice to every worker you come across. In Portugal, whether you’re at the checkout or having your order being taken by the waitress, when these workers approach you, you’re supposed to greet them. Say “good morning”, “good evening”, or just plain “hello”. Also, finish with please, always. If you don’t, I guarantee you, you won’t be treated differently because these people can’t risk their jobs, but you’ll be labeled a cunt. Like, it costs zero. You don’t just come up to someone and say “TWO COFFEES PLEASE”. AND FOR THE LOVE OF GOD DO NOT SAY GRACIAS.
- Don’t fucking expect people to speak your language, but they will fucking try, so don’t be a cunt about it. Here’s the thing: in the public schooling system, the average portuguese learns two languages. We are taught french and english and the majority of kids even takes a third language in high school. We understand spanish and italian enough to communicate. So we understand what you’re saying, but it doesn’t mean we can speak it. But are you really demanding that we, who already speak 3 languages, speak yours as well you fucking dildo? Also, by “we” I mean naturally the youngest generation. Older people? Not so much. People working in tourism offices are making an effort, they know way more than you and they’re not there to cater to your needs. If you see them struggling with your language, help them. Also, if you disrespect them while you’re asking for directions, I can assure you they’ll give you the wrong advice out of spite, and you deserved it.
- We’re not a tipping kind of country but: we appreciate tips. What I am saying is, any tip is extra money, so it’s welcomed, but we are not culturally taught to monetarily award someone for their good services, instead we praise them. If you do come from a country that tips a lot, you should know we don’t have a “tipping rule”. Even if you leave just a couple of coins, it’s appreciated. But if you don’t come from a tipping kind of country, don’t feel obligated to do it. What you can do is praise their work. Thank them for their kind service. Tell them they’ve made your experience better. That means a fucking lot when you work in tourism because usually yall just see us as punching bags.
- There’s a difference between Pastel de Natal and Pastel de Belém. Both are custard tarts, both have different recipes. The first one, the Nata, can be found in literally any café. The second, the Pastel de Belém, can only be found in their official factory in Belém, across the street from Jerónimos. When you get there, you will see that the queue is super fucking long but don’t worry, they’re used to it and they have an efficient system. I promise you won’t be there for longer then like, 7 minutes.
- Canned sardines are not traditional. I don’t know who came up with this bullshit but I can guarantee you it’s just marketing. Sardines ARE traditional, just NOT canned. Canned sardines were the cheap, canned food the poorest of the poor ate back during the dictatorship. Usually, a whole can was shared by a family. So it kinda makes me offended that a symbol of poverty is trending, but aigh. The sardines we do eat traditionally are roasted outside on a cooker, sort of like a barbecue. THOSE are traditional. (By the way, you want to eat THE ABSOLUTE BEST, take the ferry across the river and pick a restaurant in Cacilhas, I guarantee you that’s the best place to eat sardines).
- Just because you can see the fucking Christ right across the river, it doesn’t mean it’s right there and that you can just get there. I can’t believe I had to explain this several times to tourists, but that Christ is standing on a fucking cliff. You can take the ferry, sure, but it won’t take you there, like, this is basic knowledge, I’d assume. There’s a service that cost 20€ and lasts for 2h and it stops there for a long time, if you’re one to complain about it a lot, take that. If you don’t mind grabbing your own ass and going there yourself, take the ferry and then take the 101 Bus, last stop. 
- There are three ways to get to Belém: tram, train and bus. And yes, by foot is too fucking far. Like, 1h walk far. All of them will be super fucking crowded. You might get luckier with the buses, since for some reason tourists seem to avoid them. The queue in Cais do Sodré is going to be too fucking long, and I honestly do not care one fucking second that it’s an inconvenience for your vacation because we, who depend on it to go to work, take 2h for it as well. The tram is going to be crowded and it's going to take you some 45 minutes to get there on a very bad day. Live with it. That’s the reality of the city, and this is a reality YOU created by coming here en masse, not us. So don’t fucking complain that we don’t cater to your needs because, remember, your inconvenienced holiday means hundreds of portuguese people are getting late for work and taking 4h a day in public transportation. So again, I do not give one flying fuck.
- Tram 28 is a public transportation not meant for you. You, as a tourist, fucked it up, keep that in mind. If you want to ride the traditional trams, there’s a touristic service made specifically for you that works as a hop on hop off and it does a wider route than 28. My advice is take that one, it has no thieves and you can sit down, and it’s two different routes (green tram and red tram). But if you do want to take the public one, then my advice is: take the 12 instead. If you want to get on 28, begin the route from the starting point at Estrela. It will be calmer there. If you want to go to the castle, then no, the tram isn’t the only way. Bus number 727 stops right at its door and it’s usually super empty. Take that one.
- Saint Geroge’s Castle is completely fake. Not a fucking stone in there is real. There are real ruins there, of course, but they aren’t even of a castle, they’re of an “Alcazaba”, an administrative center back when the moors were in portugal. That’s why the neighborhood next to it is called “mouraria” - the moorish neighborhood. Yes, there was a castle there from the 14th century onwards, but very little was left of that. The whole thing you’re seeing? Completely rebuilt in the 20th century. It’s even fascist propaganda in a way.
- Tuk Tuk drivers don’t know shit of what they’re talking about. The chances of them making shit up for you are like, way higher than you can imagine. You can’t comprehend the bullshit I’ve caught them telling tourists, like the Lisbon Cathedral is from the 19th century. They’re not tour guides, they’re fucking drivers. The info they’re giving you is generic and easily obtained. they’re speaking to you as a portuguese person who knows their traditions, but they don’t usually know shit about history and art because they’re not required to. So if you get on a Tuk Tuk, keep that in mind and don’t demand too much from the driver. And also, chances are they’re bullshitting you. I know one Tuk Tuk driver who is an Art History graduate and masters degree and is a great tour guide, since he’s someone I trust a lot with the history of the city, so if you really want to get on one and be real about it, hit me up and I’ll hook you up with him.
- Don’t make a fuss about the supposed “drug dealers” selling weed in broad daylight in Baixa. First of all, literally everyone in the city except you, tourists, know that what they’re selling is not drugs, it’s bay leaf squished into a powder, and I have to give it to them, their scheme is pretty fucking brilliant because it’s prompted tourists to go to the police and complain that “the drugs this guy sold me aren’t real” lmao. But this is a situation that again partly resulted out of mass tourism. So shut the fuck up because I know damn well it would take me one day to find out where I could get high in your country. And also, me as a citizen can’t do shit about it (BECAUSE THOSE AREN’T DRUGS LOL).
- Don’t be fucking unpleasant about the homeless and the beggars. Fucking really? There’s a high level of poverty in here. We’ve been saying for years but if you choose to believe your Time Out articles, then that’s not my fault. But be fucking respectful. Life isn’t cheap here, and we’re having it hard. 
- Please understand, once and for all, that Fado is pretty normalized. Like, it’s fucking everywhere. Every goddamn souvenir shop you’ll walk into, it’s gonna be playing fado. Restaurants, cafés, a fucking cab, same thing. I know it’s been sold as the traditional song of the people, poor and desolate living in the streets of Alfama, but that’s not it anymore. It’s been classified as World Intangible Heritage which means an incredible effort is being made to preserve it, WHICH MEANS the amount of Fado singers has increased incredibly. So there is no “real fado experience” anymore. The real fado experience is either a) a concert, or b) a dimly lit restaurant with a guitar player and a lesser known singer. 
- Be careful how much you’re being charged by the taxi drivers. If possible, don’t take a cab at the airport. If you’re moving from point A to point B WITHIN the city, you shouldn’t be paying over 10€. The starting fee is NOT 20€, it’s 3,90€. There’s a little extra added if you call a cab (instead of finding one on the streets) or take it at night. If you can, install the app My TaxiApp, the drivers there are pretty honest. Or use Uber.
- Don’t get on the Hop On Hop Off buses. Personally, I can’t see what’s so appealing about these, but there are a lot of reasons why in Lisbon they don’t particularly work: 1) traffic. You’re gonna be stuck in traffic, it doesn’t matter what time of the day you got on. 2) The waiting period. It shouldn’t take more than 30 minutes for a new bus to come by, but with traffic, we don’t know, and I certainly can’t predict it, since I don’t have a fucking GPS in me. 3) The bus that goes to the Castle is much, much smaller and it fills up way quicker because double-decker buses don’t fucking fit those narrow streets. So chances are you’re gonna be there for a while waiting because they’ll keep coming full. Not my fucking problem. Take a walk instead. There’s a touristic bus called Caravel on Wheels which would be my advice for you. I worked for them, it’s a 1h45 long video tour. The audio is very well put together and explains the history of Lisbon incredibly well, and it has a shit ton of languages, and you can just ignore the goddamn video, trust me. The assistants are super nice and sweet and the driver is amazing. We made a huge effort to make sure you wouldn’t forget that experience, trust me. Also, it allows you to see the most important parts of the city and then decide what you want to see by yourself.
- Don’t disrespect the monuments. Don’t paint on walls. Don’t spit on fountains. Don’t lean on statues, don’t get close to statues, don’t even breathe on statues. Don’t fucking touch the paintings, the artworks, any fucking thing you find inside a museum. It sounds ludicrous that I have to point this out but you wouldn’t believe what I’ve seen.
- Mouraria, Alfama and Martim Moniz aren’t just the most traditional parts of Lisbon, they’re some of the most multicultural and poorest too. So don’t be a fucking racist asshole. There are indian, chinese, and sikh, among others, communities in there, including “illegal” mosques and chinese restaurants. Don’t be unpleasant to the locals. Don’t be disrespectful to the people who live there. The thing about the portuguese is we love tourists, we’re welcoming like that, IF you are nice. These people are happy to welcome you to their neighborhood, trust me, they are, but you gotta be respectful. 
- Avoid eating at Rua dos Correeiros. If you don’t know what street that is, it’s the only one in the entire fucking Lisbon where every fucking restaurant will have a guy holding a menu approaching you and BEGGING you to eat there, and I mean every single one. Most of those restaurants are most likely schemes and one in particular, Made in Correeiros, has made the news for convincing tourists to come in while holding a menu where they show prices ranging from 10 to 20€ and then inside suggest something that is at the end of the menu (but they will make sure you won’t see it) and it turns out a dish of salmon costs 500€. That whole street is made of shit like that and not a single one of them is traditional in the least, don’t let them convince you they are because they have a bitoque and bacalhau à brás, those are dishes that any portuguese with half a brain can cook, so walk away.
- Don’t be fucking rude to the bus drivers, and I mean every bus driver, whether it’s touristic bus or city bus, cause they are not required to speak your fucking language. There are a million different tourist offices where you can ask for help. Have your money ready when you enter the bus or recharge your Viva card at the subway. A bus fare is 1,80€ within any point in the city.
- And don’t be fucking rude to the vendors. They don’t control traffic. Especially resellers who don’t represent one company but rather sell several companies, don’t yell at them. They don’t control traffic and they don’t control the bus routes. Explain to them you are disappointed by the service and they will take a note and I can guarantee you they will inform the company about the delay/problem and will exchange your money. They don’t think any less of you and they understand you, as long as you’re nice about it.
- And don’t complain to them the city is disappointing! I don’t give a rat’s ass that Barcelona was more beautiful, go to fucking Barcelona and shut up.
- Don’t walk around with 100€ bills. Use 50€ bills for large purchases only. Most vendors aren’t even allowed to accept 100€ due to couterfit problems. Exchange your money at the appropriate place. Don’t fucking buy 3€ worth of fridge magnets with a 100€ bill like I’ve witnissed, come on. That’s common sense. 
- Things that ARE good, traditional souvenirs: porcelain magnets with sardines, tiles, bits of history and the black swallows you see everywhere. Bottles of wine, especially Port, too. Tawny being the best brand. Make sure it’s from Porto/Douro. The bags of salt if they come from Aveiro, otherwise I wouldn’t trust it. The famous red, green, blue or black scarves you see with floral motifs and fringes I guess can be considered traditional too, but be aware that 1) they’re mostly cheap imitations (the realest ones are really expensive) and 2) they’re traditional from way up north like, above Porto even. That’s a part of a very traditional outfit of a very specific region, linked to very specific traditions. Small portuguese guitars are pretty cute. Avoid the cork shit. Cork used to be our main export, now it isn’t and most of that crap I don’t even think it’s made here, it’s just a brand, but someone correct me if I’m wrong. Although the cork postcards are cute. Little stuff like notebooks, postcards and bookmarkers with Fado on it is cute too. A Vida Portuguesa is a store you’ll come across in Baixa that sells shit that looks cute and Art Neauveu-sy that recreates old stuff from the 40s and 50s.
- Things that aren’t traditional at all: canned sardines. Anything being sold on the streets. Certainly not the peruvian CDs on Terreiro do Passo.
- No, you won’t find random postmarks on the streets where you can slip in your postcards. There are a few, but are very scarce. There’s a post office in Restauradores, use that. You can usually buy stamps at any souvenir-looking shop or anything store that says “Casa da Sorte”.
- The green card you use for transportation is good for everything but you need to charge it either with money for all or in the appropriate machines that will give you the specific ticket you’re looking for. 
- If you walk inside ANY restaurant or whatever and ask for a cup of coffee, this is what you’ll get. If you want a larger coffee a bit watered down, ask for an abatanado. Or go to Starbucks. A garoto is a strong espresso with a bit of milk, served in an espresso cup. A galão is basically the same, but in a taller glass that will, for 99% of the time, look like this, and the milk is stirred until it forms foam, like a cappuccino without the chocolate. So be specific about what you want. Our coffee is very strong. Ask the waiters, they’re used to the confusion, don’t worry.
- Here’s an important thing to you if you’re stopping by during a cruise: no, you can’t fucking visit the whole city in one day. The city is way bigger than you’re thinking it is. You can’t see it all in 5h. So pick wisely. Here’s how to pick it: Oriente is the modern part of the city, the main attraction is the Aquarium (Oceanário). Belém is the historical part, where most of the main monuments are. Downtown Lisbon is the place you can walk to and discover by foot. If you’re strict on mobility, a Tuk Tuk is the perfect choice.
- Maybe this is kind of asking too much out of a tourist, but it would be great if you had any fucking clue what Lisbon even has. Don’t just stand in Rossio looking puzzled and ask me where the famous tiles are. You should at least know you’re thinking of fucking Porto, which is some 300km away. The worst question you can ask touristic vendors is “so what can you do in this city?” bitch I don’t know. Make your goddamn research. You like art? Here’s a list: Berardo Museum (contemporary). Museu Nacional de Arte Antiga (from 14th to the 18th century and colonial art). Azulejo museum (those famous blue tiles). MAAT (contemporary art, also a nice overview of the city). Gulbenkian (antiquity to the 19th century and also a modern art center, a beautiful museum with amazing gardens). The Fado Museum. You want history? Here’s another list: anything in Belém, you don’t have to pay for the tickets even, the tower is not that interesting anyway and you can visit the church of Jerónimos for free, it’s the whole monastery complex you have to pay for. Church of São Roque for the prime example of baroque. The Lisbon cathedral. The Church of Saint Vincent. Estrela Basilica. Ajuda Palace. I don’t know what else, at the top of my head, these are probably the most important.
- The train to Sintra is in Rossio train station, which is NOT physically connected to the subway station. Stop asking me.
- Sintra, Cabo da Roca and Queluz are outside of Lisbon. Yes, you have to get on a train. I don’t care if it’s an inconvenience, I didn’t fucking build it.
- No, the beaches are not exactly in Lisbon. The ones that kinda are, you go to Cais do Sodré, you get on a train and get off at Oeiras or something. Ask someone there. The other ones are around Sintra or across the river. If you want to go across the river to Caparica, there’s a service that costs 10€, picks you up in the morning, takes you back in the afternoon. If you think that’s expensive and decide to go there on your own, then be prepared to pay a lot more and have the worst bus ride of your life. I’ve been riding TST buses my whole life, you have no idea the shit hole they are. Pay for quality, it’s worth it.
- No, you can’t get to Freeport by bus. It will take you too long and cost you a fortune. Pay 10€ for the shuttle. It’s way less than any other means.
- No, you can’t take a cab to Fátima. It’s 127km. Also, don’t take the train there. The train station is 30km away from the city. Take a bus. Rede Expresso is your friend. You can charge your fucking phone in that bus! Also you have wifi.
- Yes, you can walk around holding a cup or a bottle of beer on the streets, nobody cares. Just don’t litter. Throw that fucking thing in the garbage, don’t be a pig.
- No, the guys wearing a black outfit with a cape are not celebrating Hogwarts. That’s a joke someone started that caught on. I never actually thought people would believe it, yet here we are. They’re just university students getting drunk lmao. If you want cheap booze, follow them.
- Just overall be kind, don’t bump into people on the streets, don’t stall, smile and say thank you and good morning/evening/whatever. Remember: say obrigado if you’re a man, obrigada if you’re a woman. We don’t care that your portuguese is shit, we love that you tried and that you ask how we say things. We also don’t care that you’re actually speaking brasilian portuguese. We love that you went through the effort. 
- Portuguese people greet with a kiss on each cheek. A handshake is something more business-like. If you don’t like being touched, stay away and wave, we’ll get the message. But if you happen to meet an old lady, then you’re on your own, your cheeks are getting pinched, I can’t save you.
- We’re also incredibly loud. No, we’re not constantly fighting, we’re brutes towards each other. That’s how we show love. Don’t make a point of it.
- But remember: this city isn’t the hip, cheap, hot-spot you’ve been sold. It will look like that if you just wander around Baixa and Alfama and Mouraria, where mostly students and foreigners are. But that is not the reality. The “tradition” you’ve been sold, that supposedly lives in Alfama, practically doesn’t exist anymore. Any story that says “traditional” in it, I can guarantee you is not. The best restaurants are the corner tascas that smell of cooked potatoes and grilled beef. If the owner of a restaurant is fat, the restaurant is good, trust me this is a mnemonic that works. ‘
- Don’t act superior, don’t act like you know this city better because you’ve been here before or because you have portuguese friends. Or because you read this post lmao. Certainly, don’t walk up to tourist vendors and try to convince them YOU know more about traditions in their country than they do, like I’ve had people do with me. Cause you don’t lmao.
Add anything you might think is necessary and sorry for the long ass post
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