#and apparently managed to mishear me saying I submitted the name change in 2017 as saying I submitted it 'several months ago' ?????? how

[roboromantic]

why does the college have a seperate thing for getting your name changed on school records and getting your username for various school shit changed. why would the latter not just be done automatically when you submit the legal name change

#They were like 'oh it looks like you never opened a ticket asking for the username change I'll open one now' #and tbf I don't think I was looking for it at the time #but I don't think anything on their website or forms mentioned anything about doing some other thing for that #I guess maybe it woulda been done automatically if I was a student at the time? but still. very weird to have to deal w/that now #anyway. apparently they only do the changes between semesters so it'll be fixed on ~December 14th #and I mean I don't even start 'til early January so. works for me #also. can I just say how much I fucking hate having to do this over the phone. #I sent an email first explaining the situation and someone was like 'sure! but we gotta do it over the phone so we can verify your identity #so I call the next day and have to reexplain everything to some guy who just did Not understand what I was talking about at first #and apparently managed to mishear me saying I submitted the name change in 2017 as saying I submitted it 'several months ago' ?????? how #college stuff