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#tumblr support
its-raining-cats · 8 months
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papashittycams · 2 months
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Incase you feel like contacting Tumblr Support in regards to them selling your work to train AI.
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support · 7 months
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Attention: Theme developers and blog customizers on web
We’ve made some big updates to our Custom Theme documentation to help you create themes that support our Neue Post Format (NPF) and un-nested reblog UI.
What’s New:
Example theme markup – which includes our un-nested reblog UI.
Updated “Reblogs” section with explanations and examples of how to use the un-nested reblog UI in your themes in favor of the old blockquote representation.
Clarification on how to support NPF with existing theme variables.
In case you missed it, we’ve updated the Theme Garden to feature a collection of NPF-compatible themes (marked with a red star).
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Want to learn more about how to customize your blog theme on web? Have a look at our Help Center article.
Learn more about how to submit your own themes to the Theme Garden for other people to use or purchase. Be sure to review our Theme Submission Guidelines beforehand! We’re looking forward to seeing your creations.
For bug reports and feature requests, please submit a ticket using our Support Form.
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*this poll was submitted to us and we simply posted it so people could vote and discuss their opinions on the matter. if you’d like for us to ask the internet a question for you, feel free to drop the poll of your choice in our inbox and we’ll post them anonymously (for more info, please check our pinned post)
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gentil-minou · 6 months
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There is absolutely no way none of these tags aren't trending like are you trying to tell me this isn't deliberate
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Like I get that tumblr tagging algorithm or whatever is dumb but are you serious
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taplharv · 1 year
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HOW DOES THIS WEBSITE WORK?!?!?!?
I DON'T KNOW HOW ANY OF THIS WORKS ANY HELP ?
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thrustin-timberlake · 9 months
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tumblr is quite literally begging us for money and then going through with changes that are openly and aggressively opposed by users AND whenever you read replies from anyone in charge its always either super dismissive, avoidant, or somehow both. like ok. cool. i think its funny you’re losing money actually. like huh, i wonder why that’s happening. i just cannot figure it out.
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" We don't like Tumblr like we used to, and barely even come on here anymore. Tumblr gets worse with every update. If you agree then like and share this, anyways have a great day "
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corrodedbisexual · 1 year
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The ultimate shadow ban survivor guide
I've seen multiple people I follow, or their mutuals affected by shadow bans lately (makes me wonder if it's @staff's attempts to fight bots going totally haywire). As someone who survived a 2-month-long shadow ban on my main this winter, I thought I'd make a post.
First step of being shadow banned: calm down and take a breath. A shadow ban is just a stupid glitch in tumblr's anti-spam system. You're not losing your blog. You're gonna need a whole lot of patience, and deal with inconveniences, but it's fixable.
Read the incredibly useful post All About Shadowban by @that-damn-girl. It outlines the symptoms quite well. The only thing I'd point out is "your original posts won’t be visible to your followers either" - afaik that doesn't happen. Everything you post and reblog will still be visible to your followers, and also they can interact with your posts - like them, reblog them, reply to them.
Just like the post says, contact support. I recommend using a different email than what your banned blog is registered to; not because your ticket won't go through (mine actually did, as I found out when they finally replied), but because you might not receive an email confirmation for your ticket (it's somehow tied to the anti-spam thing, I think), and you're going to worry and try to send more tickets, like I did.
Now wait. And wait, and wait, and wait. They are SLOW. I've seen some miraculous 1-day unbans in the #shadow ban tag, but most people, like me, wait around a month for support to reply. Those are the same guys going through thousands of bot reports every day in addition to user tickets.
If you're going to wait, might as well keep blogging. Now if this is your sideblog that's shadow banned, consider yourself lucky. Make a new temporary sideblog, use it to post your original stuff so it goes into tags (mind that it might take a few days for a new blog to start showing up in tags). Reblog everything to your shadow banned blog so you still have all content in one place and your followers see it. If it's your main that's banned, you can still do that, but there's the extra pain of not being able to reply to posts or send non-anon Asks, since that is only done from main. Might need to register a separate account for that.
Some more fun facts under readmore.
Fun fact #1
Trying to send support follow-up emails in the request confirmation email isn't going to do anything to speed up the process. But I did tweet at them using this tumblr support summoning picture by @cornmayor and offered a raccoon blood sacrifice to resolve my issue when it was like a month with no response. This is what they replied.
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3 hours later I got an email that my shadowban was lifted. I honestly don't know if it was a coincidence, but I mean, this is tumblr staff. Maybe they do accept blood sacrifices.
Fun fact #2
If you're wondering why my shadow ban lasted 2 months if I got a support reply after 1 month, well. It's hard to say exactly how their ban/unban system works bc support replies exclusively with pre-written template sentences, but basically they fucked up. The first time they told me my blog has been restored, I gained pretty much all functions back, except that my posts were still not appearing in tags. Which means probably that being hidden from tags is some kind of different flag on your blog that they forgot to remove. So I had to send a follow-up ticket and wait another month.
My advice is, when they tell you it's fixed, don't take that at face value, go and check all the functions you'd lost (replies, messaging, asks, tagging, appearing in notes, getting mentioned by others).
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Disgusted but not surprised at the nastiness from some on tumblr. Does @staff @support not realise how insensitive it is for their top trending topic to be about people making jokes about someone having cancer. As Michelle Obama famously said when they go low we go high. There’s being against monarchy but then there’s factually incorrect information being used to fuel your hate against King Charles but I shouldn’t be surprised when to them cancer = death which is just so insensitive as everyone knows people who have to deal with this disease. Sort it out tumblr. Also I’m not particularly interested in Charles but I do acknowledge he has done plenty of work for the environment, disadvantaged communities, architecture and housing, racial and religious inclusion among other things for decades when others have preferred to look the other way. And no having an affair does not mean you should get karma in the form of cancer. People should take a hard look at themselves and their lack of empathy for others.
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softcarebears · 5 months
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a tutorial on how to get a response from tumblr fast:
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step 1: refer to your current issue respectfully
step 2: gaslight them and victimise yourself😁
step 3: be passive-aggressive
step 4: BE FUCKING UNHINGED (very optional)😩
step 5: ask how they are doing and be compassionate (use pet names to break the formality😍)
step 6: wish them a merry christmas (ho ho ho🎅🏻)
step 7: refer to all steps above and slay🔥
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violetganache42 · 9 months
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Hate the new desktop layout that the staff is experimenting with? Dreading the idea/possibility of reblog chains going away via collapsible reblogs? Any other features or changes that you do not like? Send them your feedback with a Support form!
1. Go to https://tumblr.com/support.
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2. Choose the "Feedback" category.
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3. Fill out the big "The more details, the better" box below your chosen category with whatever feedback or criticisms you want to share. Please keep in mind that you should NOT use this as an excuse to be rude or condescending towards the staff, no matter how annoyed you are at them at making these meaningless changes.
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4. If you are able to, provide them with an image to help give the staff and support team a better idea of what you're talking about. The support form only allows one image, so if you have more than multiple images that you want to include, compile them all into a single, organized image file to share.
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5. Choose whether or not it's relevant to your blog. I leave it as "None selected" because every feedback I share and issue/bug I report is typically regarding what's affecting the Tumblr userbase as a whole.
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6. Not providing a screencap for this step for obvious privacy reasons, but make sure your account email listed in the form is the same one you use to log into your account with.
7. Prove to reCAPTCHA that you're not a robot and send your support form.
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(Make sure to double check by seeing if your email inbox received an automated message from the support team.)
And that's it! It is that easy to share your feedback to the staff. Remember the various instances the staff rolling back on some of the questionable changes made to the mobile apps? It was because of these feedback forms; sending them has a larger change of them getting noticed by them instead of tagging staff and support in posts and reblogs.
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herzloch · 1 year
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please share this if you have the same feeling or made an experience like that yourself
let's unite and raise awareness! put some pressure on Tumblr!
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Sign the petition: stop Tumblr’s community labels from destroying community spaces
SIGN THE PETITION HERE!
TL;DR:  Community Labels have become the newest form of cyber harassment on Tumblr.com. While the system is suitable in its conceptual form, in practice it has been shown to actively harm the very communities it claims to be protecting. We submit this petition as a request to Tumblr.com to review their Community Labels system and effect change that protects one of – if not the – major attractions of this platform.
Community Labels were announced by Tumblr.com’s staff account on the 27th of September, 2022. Cited as a desire for users to “be able to fully express themselves while also having control over what they encounter on their dashboards”, this move is just one step of many that the social media platform has taken to regulate the presence of NSFW – an internet colloquialism that stands for ‘not safe for work’ – content, from fanart, images, GIFs, fan-fiction and more. This encapsulates a broad range of subject matter deemed hazardous for underage persons to interact with, including but not limited to violence, substance use and sexual themes. The set-up of this function coincides with all Tumblr blogs – both newly-made and existing – being set to ‘default’, in which all mature content is hidden unless these settings are manually adjusted. Indeed, it is an effective idea; Community Labels would, in theory, allow minors and adults to coexist in the same space without the eventuation of crossover, the consequences of which range from questionably moral to borderline unlawful.
In theory.
There is no doubt that Tumblr staff had the best of intentions in launching what is effectively a ‘child lock’ system. However, what has resulted from the rollout of Labels does not align with the intended purpose as outlined above. Across the platform, thousands of creators are experiencing what can only be described as a ‘weaponising’ of community labels; one of the key functions of this program allows other users to report content as ‘missing a Community Label’, and the subsequent application of these supposed ‘missing’ Labels is swift and often devastating. In a community that relies so heavily on engagement, the impact of labelling by its very nature prevents the uninformed user from viewing content that is often lovingly crafted over hours on end, ultimately intended for a wider audience to see and appreciate.
There are two major design flaws in Tumblr’s approach to a Community Labels system: one, that a large proportion of users are unaware of the platform’s decision to conceal labelled content as a default blog setting; and two, that there appears to be virtually no discrimination when it comes to the application of Labels to reported content. Most new arrivals to the platform are uninformed of the default setting, raising questions as to whether or not Staff have appropriately informed users of this change. But what is more concerning is the manner in which reported content is dealt with.
It has become custom for individuals to target content creators – due to a range of reasons, but often personal and inflammatory in nature – by mass-reporting their work. It seems that, due to the speed and inaccuracy in which Labels are applied, a certain threshold reached results in an automatic Label being added. Because of this, engagement with work that is key to facilitating the growth and development of fan spaces online is nosediving and content creators are reporting decreases in engagement across the site.
Community Labels have become the newest form of cyber harassment on Tumblr.com. While the system is suitable in its conceptual form, in practice it has been shown to actively harm the very communities it claims to be protecting. So, what should be done about this?
Here are some suggestions:
The default setting should only be applied to accounts that are under 18.
The default setting should be applied across all accounts, but this should blur posts rather than conceal them completely for users who are above 18 years of age.
More advertisement of this change should be made available to users, new and existing – pop-ups in account settings, inboxes, DMs, whatever can be reasonably effected to achieve this.
Remove the ability for other users to suggest Community Labels, or ban accounts who mass-report content across a period of time from accessing this function.
These are but some changes that could be made, and are by no means an exhaustive list of potential responses to this rising issue. But something must be done.
We, the content creators, the backbone of fandom spaces in the modern age, have had enough. It is already difficult to navigate social media as a person who puts their effort and hard work out for the public’s judgement; we do not also need to contend with this new form of persecution and censorship.
We submit this petition as a request to Tumblr.com to review their Community Labels system and effect change that protects one of – if not the – major attractions of this platform.
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taplharv · 1 year
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YOU CAN SEE OTHER PEOPLE'S LIKES????
HOW TO TURN OFF
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imagination-0011 · 1 month
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Hello, I am @somardani The Dark, and this is my temporary alternative blog, the main blog is not working for unknown reason, I'm contacting with Tumblr support to take it back..
I reblog on : @somardani-reblogs
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