Harnessing Team Communication with Modern Apps
In the current digital landscape, effective team communication tools are paramount. Slack ensures streamlined and productive team engagement through organized channels and tool integrations. Microsoft Teams, with its Office 365 integration, facilitates effortless sharing and teamwork. On another note, Trello's visual method for project management is notably effective. Lastly, ScreenRec adds a distinctive touch with its screen recording capability, making the exchange of ideas or issues clear and interactive.
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Setting Effective Team Communication Guidelines
Every well functioning team is dependent on effective team communication.
And in the last couple of years, tools have become increasingly popular for enhancing communication among team members. But it comes at a cost.
With emails, instant messaging, video meetings – communication did become easy. But it also became endless.
Soon we were all stuck in a loop of constant availability and boundless communication.
And that’s precisely why we need communication guidelines. Let’s dig deeper.
Team communication impacts everything
Effective team communication can help you improve team productivity, customer relationship, company culture, and sales.
That’s right. Communication plays a role in driving every aspect of business.
When team communication happens the right way, it makes work easier and improves the company culture. This enhances team productivity and morale by maintaining a healthy and positive work environment. Not only does employee retention increase, but so does customer satisfaction and engagement due to lesser errors and gaps.
Once you master this process, teams will run like a well oiled machine.
The 5 C’s of Team Communication
Effective team communication is all about what’s the best fit for the team members. Some teams might prefer humour in their everyday communication. Whereas, other teams might prefer a more formal tone of voice while communicating.
But there are 5 common points where all teams intersect. And they make up the base for communication guidelines.
Clarity
When communicating with another team member, clarity should be your priority. Not just clarity in words, but clarity in your thoughts.
For instance, if you’re communicating a problem, you must have clarity of thought about the problem you’re facing and only then can you effectively communicate it to a team member.
Encouraging team members to have more clarity in their communication will enable them to understand better and eliminate any unnecessary flow of information.
Pro tip: When aiming for clarity in communication, use simple and easy language, short sentences and concrete words.
Conciseness
Communication should always be brief and to the point. You cannot expect a team member to go through your 200 word email about something that could have been summed up in 50 words.
Concise framing is a prerequisite to effective team communication. It saves both yours and the team member’s time.
Pro tip: When aiming for conciseness in communication, remove wordy expressions and avoid repetition.
Courtesy
Team communication has a lot to do with your relationship with the team. Teams that get along well are able to communicate easily.
An important part of this relationship is treating your team members with respect. And since everyday work communication is where your teams interact the most, courtesy should be well incorporated in your communication guidelines.
Simply using polite words like ‘thank you’ and ‘please’ isn’t enough. It’s your overall tone that makes a bigger impact.
Pro tip: When aiming for courtesy in communication, be sincere in your tone and be appreciative of your team member’s time.
Completeness
If you want the desired result from communication, it must be complete in every sense.
Teams should be careful while drafting messages. Team members must ensure that all relevant information and facts required by the receiver is mentioned in the message.
Team members shouldn’t have to communicate back and forth to understand each other well. Incompleteness in communication also shows negligence on the sender’s part and is something teams need to overcome quickly.
Pro tip: When aiming for completeness in communication, remember to include the ‘how, why, what, when, and who’ to clearly communicate the information.
Channels
You’ve drafted the right message, included all relevant information, and provided full clarity. But where do you send it? And when?
Channels are perhaps the most important aspect of team communication. They define the space and time in which team communication happens.
Again, different channels work differently for each team. Some prefer Slack for everyday communication. While others prefer sending a WhatsApp text to their team members.
But you need to understand – the real solution doesn’t lie in which channel to use, it is to have a definitive channel for each type of communication that happens in your team.
Pro tip: Identify and organise communication channels for better and enhanced communication.
Conclusion
When teams have more awareness about the 5 C’s, effective team communication becomes simple.
Higher awareness can enhance your skills and help you be a better communicator.
As the team grows and evolves, more channels come up, it is important to revisit and iterate these guidelines too. Ideally, every team should come back and review their team communication guidelines every six months. This will ensure everything is aligned and well functioning.
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Imagine like
Your Tubbo, currently in purgatory leading and managing a team that does not want to listen at 19 years old, you’re fearing for your life everyday. Enduring bloody battles to save the lives of your friends children, you’ve killed people you love, you’ll be forced to kill again, the blood on your hands is drowning you even if again and again your try to climb out using a thorny olive branch
You get a letter from your long lost best friend that you might’ve accidentally married at one point as a bit, You open it, expecting him to hear about you situation and offer comfort, or support.
What you find, An extremely detailed self insert fanfiction where you call him baby girl and fall deeply in love with each other, there’s also love triangle for some reason?
You remember your friend is Tommyinnit
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Dcxdp where Danny has been working with a hero team (did Bruce adopt him? Did he help the teen titans and got told to join them? Idk) for less than a year, maybe they knew eachother for longer, but Danny has been living with them for some months.
Now, I imagined this as a "Danny has to flee to a different dimension after a giw attack/reveal gone wrong" but it can work with other scenarios, the important thing is, death days are important for a ghost's wellbeing, but nobody knows/remembers Danny's deathday or that it's important to commemorate the dead. Maybe he hasn't told anyone yet cause he doesn't want to be a bother, or doesn't trust them enough yet.
So Danny takes the matter on his own hands, each year he goes to a quiet corner of the local graveyard, where he has a piece of marble and a small vase, he usually buys some flowers for his memorial grave and makes some fudge as an offering.
This year wasn't gonna be different, he told his team/family that he was gonna spend the day out, he chose an elegant but comfortable outfit, made some fudge, and saved it on the fridge with a note that said "phantom, do not eat".
The next part might work better with a young hero team, cause despite the note, someone took a bite of the fudge for breakfast.
Danny clearly gets mad, they didn't know, but they just ate an offering, a great offense to the dead it was offered to.
It all ends in a big fight, Danny doesn't want to admit that it was an offering for himself (it just hurts to admit that nobody remembers his death), and the other person thinks he's just having a tantrum over some fudge, like, c'mon, they can make you some if it's SO important to you 😒
And I don't know how to end it cause it came to me while falling asleep and don't remember more T-T
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