It's always important to be kind. Or at least that's what I believe. I also believe in being honest, so if I find a design error on a page, I'm going to report it in a straightforward, factual way. Our EKCS designers' office is just southwest of New Delhi, and so those designers are very likely being affected by the coronavirus surge in India, which is no easy thing to cope with. It wasn't very long ago when the U.S. was being hugely affected by the pandemic; this is a global thing that has touched just about everyone in the world. Those of us who are working have to keep on working and keep on trying to improve our skills. But when we stumble, don't forget to be kind.
Below on the left is an example of a page I had to report today. I was assigned to review this page, and when I pulled it up I discovered that instead of using the main display art that was included in the story folder, the EKCS designer used the writer's mug photo as the display art. Since there was time before the typesetting deadline, I swapped out the display image and added the round column sig mug, resulting in the version of the page on the right.
I'm glad I was able to catch this page in time because those design errors were egregious and would have been an embarrassment if they had actually appeared in print.